Droid Ultra, help with setting up exchange email? I have all the correct information, but wont connect.

Help please!!! I have been having trouble trying to set up a corp exchange email for someone on his Droid Ultra, the domain\username is correct the server name is correct, but I still cant connect. Is there something I'm missing. I am a novice to Droid phones.

Usually they ask for your credit card security code (the 3 or 4-digit code on the back or front of your card). Can you check the wording carefully and see if that's what they're asking for? Try putting it in and see what happens.
Matt

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