DROID X 3G MOBILE HOTSPOT

Ok here is my question's: How do i get my 3G Mobile Hotspot since im on a prepaid plan? Is it just $20 month only or more? Do i need to call 611 to get it turned on or what? I actually just got an upgrade so thts why im asking.....HELP VERIZON!!!!!!!

I'm not sure if you can add the mobile hotspot to the pre-paid smartphone plan.

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Droid Razr 4G Mobile Hotspot Issues with PS3

I am hoping someone else had this issue and has been able to resolve. I just got a Droid Razr this week, and I have the 4G mobile hotspot feature. I am trying to replace my slow DSL line at home, and most things in my house have tested fine (Internet access, etc.). However, my PS3 seems to have some issues, particularly with online gaming and testing the network connection. The game I am testing now is COD MW3. I thought maybe something like IP ports were blocked on the phone or 4G network, but searching online seems to indicate that isn't an issue. If I reconnect my PS3 back to the DSL, online gaming and network tests work just fine. Move it back to 4G and the game won't connect and the network tests don't complete.
I don't see any features on the phone that would indicate that you can modify any firewall like settings. Anyone else experience similar issues? Thanks in advance!

I'm having the same issue with my Samsung 4g hotspot as well. I can get onto the PSN, download game updates just fine, but when I'm in a MW3 lobby, it just sits there and eventually times out and a XMB message displays that i've been disconnect from the wireless access point. Anyone have any ideas?

Using Droid X as mobile hotspot

I recently upgraded to Droid X. I am interested in using my Droid X as a mobile hot spot for my laptop. Can anyone point me to instructions on how to make this happen?

You will need both the APP & to subscribe for the HotSpot feature - $20/mo.
Here are some links that might help. (This first one is for the Thunderbolt but should apply to the DROID X as well.)
http://support.vzw.com/video/devices/htc/HTC_Thunderbolt_UsingtheMobileHotspot/index.html
http://www.ehow.com/how_8104810_turn-android-phones-wifi-hotspots.html
Good luck.

Droid X - Problem using 3G Mobile Hotspot

About half the time I use my Droid X 3G Mobile Hotspot feature it drops from a 3G signal to a 1X signal. I will have about 3 bars of 3G signal, I will turn the 3G Mobile Hotspot feature on and the signal will drop to a 1X signal. If I turn the feature off, it will return to a 3G signal. Does anybody else have this problem or know how to fix it?
Thanks

sigepjth wrote:
About half the time I use my Droid X 3G Mobile Hotspot feature it drops from a 3G signal to a 1X signal. I will have about 3 bars of 3G signal, I will turn the 3G Mobile Hotspot feature on and the signal will drop to a 1X signal. If I turn the feature off, it will return to a 3G signal. Does anybody else have this problem or know how to fix it?
Thanks
I have seen a few reference to the number of 3G bars they have, are you by chance referring to the signal strength bars, because if you are combining these two I hope you relieve the bars meter represent the phones signal strength not the 3G strength.. The phone has more than one radio signal, the phone and data signal are not transmitted from the same signal so just because the phone is receiving a good does not mean the 3G data signal is as strong... The only indicator you have to indicate your data connection is the 3G and 1X indicator on the top status bar.
Try moving device and see if the phone returns to 3G mode because I haven't noticed this issue but I have noticed the drop of a signal strength of phone when a data connection is active. Never nothing major but it does drop until data connection is disconnected. Sounds like a software bug.

Problem w/ droid 2 as a mobile hotspot.

Trying to use mobile hotspot on my phone. I enable the app, and plug it into laptop in pc mode. When it comes time to access the internet the 3g connection drops off and doesn't return until the phone is unplugged from the laptop. Not sure how to fix this.

jchalk70 wrote:
Trying to use mobile hotspot on my phone. I enable the app, and plug it into laptop in pc mode. When it comes time to access the internet the 3g connection drops off and doesn't return until the phone is unplugged from the laptop. Not sure how to fix this.
Hi chalk70,
Thank you for your inquiry. Are you still having the connection drops when using your hotspot? Are you aware of a software update that has been made available? If you have not updated your Droid 2 device, I suggest this update. This link provides information how to access the update with instructions for installing it along with the many benefits. One of the benefits of this update is helps correct the drop connections issue as it relates to the hotspot as well as many other featured improvements.

Droid Charge Mobile Hotspot

Does Verizon charge extra for the Droid Charge Mobile Hotspot feature or is it included in the data package? Any extra hardware or cables needed? Does the mobile hotspot work in 3G areas also? TIA

Thank you for your inquiry. Adding to what was stated, to get unlimited 4G LTE Mobile Hotspot and Mobile Broadband Connect usage until June 15, 2011, it comes with the purchase of a ThunderBolt by HTC or a DROID Charge by Samsung with a voice plan and a data package $29.99 or higher. The hotspot itself is a data feature not included in the data plan. This is because the data plan covers data usage on the pone itself. The hotspot is a connection point for another device to use its own separate data access the mobile hotspot is designed for 4G coverage just as one of the two devices offered use 4G. In areas where 4G is not available, the devices would default and work on a 3G network. No extra cables or hardware is needed.

Mobile hotspot app not working on Droid Charge

My mobile hotspot app stopped working today. When I click on the app the screen flashes for a second then nothing happens. I get the same result when going to settings, wireless network, mobile hotspot. It's like the link to the app is broken or the app is gone. I have removed the battery and restarted several times with no luck.
How do I reinstall the app or fix this?

WOW! I just changed the date to May and Boom hotspot works. Is that a joke? VZWsupport wrote me on twitter saying their top engineers have it listed as an open issue still.... I'm not a programer or developer by any means but you would think that if the hotspot works fine with the date changed wouldn't overriding or rewriting that part of the software be fairly easy for a big company like Verizon????

I would like to cancel my Motorla Droid's mobile Hotspot feature

I only activated iit for a few day because my internet itself has been glitchy. Now that it's fixed I no longer need this service. Where do i go to cancel it?

Hello Overture,
The mobile hotspot feature is one of my favorite features of all time! It’s super easy to use and it eliminates having to carry more than one device for an internet source! I even love the fact that you can add and remove it at my leisure, just like you have my friend! May I ask were you able to get this service removed from your account? If not then I will be happy to make this update for you. Also, keep in mind that if the hotspot feature is not active for a full month then both the cost and the data allowance will be prorated. In either case, keep me updated.
Thank you…
ArnettH_VZW
Follow us on Twitter @VZWSupport

Mobile hotspot. Losing 3g data droid x2

I am soooo irritated with my 3g network connection dropping randomly. I decided to get the mobile hotspots so I could use it on my laptop. It works find for five minutes or so. Then my 3g icon disappears then comes back on. The pages on my internet hang..I then have to tether using USB and it sometimes works again then eventually stops.
Here is what I have done to try and resolve the issue.
1. Rename the ssid name and password. Restart the computer and it sometimes works. Usually ended up saying no internet connection or limited connection.
2. *228 sometimes fixes the issue for five minutes then its back to the issues.
3. Settings --Battery & Data Manager--Data delivery-- all top three boxes checked. Worked the first time.
4. Uninstalled all applications. Didn't help.
5. Factory reset phone. Didn't help. Same issues.
6. Finally took my phone back to best buy and exchanged it for another one. I though for sure this would fix it. It had to. According to Verizon technical support the phone had to be defective. Guess what ..same **bleep** issue.
7. I was told then that the problem was for sure the latest update. He told me they were sending out another update to fix this issue. He said I would be getting the update soon. I took off the hotspots feature cause I wasn't going to pay for services I don't use.
8. Today I finally got the update for my phone. I immediately called Verizon and I had them give me the hotspot back.
9. After five minutes....I had no more 3g/ internet. Same **bleep** problem.....
Does anyone have any ideas? Please help me...

I have a HTC Thunderbolt and my hotspot keeps dropping Data connectivity.. I also pay 29.99 a month for a service that i can't use like advertise. I have also called Verizon, gone into a Verizon store, even switched phones back when I was under the return policy days. I have been told they dont know why I keep loosing data connection. I also am on old grand fathered customer and have unlimited data plan... So I am paynig twice to use the internet on my laptop.
I even have tried to use a USB cord to connect my Thunderbolt to my ACER laptop and I instantly loose my 3G service and will not come back. I keep getting a message that a program called BOOTSTRAP.EXE wants to run on laptop when I plug my phone it to it.. Its really funny how Verizon can't tell me why this keeps poping up.. They even switched me to HTC telling me that its an HTC program wanting to run. HTC then tells me that its nothing on the HTC phone that its Verizon.. Kidding me??? Verizon cant even owen up to this either. I have read forums and the BOOTSTRAP.EXE has something to do with the Verizon VCAST program on your phone.. I have to unplug my phone and shut it off and then back on to get 3g back and sometimes that does not work.. I can't believe Verizon can not own up to this porblem and tell their customers we are aware of this porblem and working on it.
I think its time I give my Lawyer a call and see if there is anything they can do for me. Maybe false advertisement or even breaking the contract of providing reliable service to the customer. Verizon is advertising Hotspot like there is no issues with it. But we the customers, that have it and have been calling and <word filter> about this from day one they started this service know there is an issue with it.. I dont think its right they get away with this!!!. Maybe a class action suit is in order?!?!?!?!?!?!
Message was edited by: Verizon Moderator

Verizon iPhone - mobile hotspot and other questions about the data options

I just ordered the Verizon iPhone. Can anyone explain the options here:
1) Unlimited corporate email & Web (business and personal email) vs. Unlimited email and web for smartphones (personal email) - what's the difference?
2) "3G Mobile Hotspot 2GB" - does this mean that there's no way I can share my 3G connection via wifi without paying the extra $20/month?? How about tethering to a single computer (USB, BT, or WiFi) - does that also require this extra option?
3) equipment protection - what's the difference between Extended Warranty, Asurion Wireless Phone Protection, and Total Equipment Coverage?
thanks in advance,
Mike

Hi
Regarding your #2 question; yes, you must pay $20/mo to use the 3G Hotspot aspect of the iPhone, same as with any of Verizon's phones that offer this feature such as the Droid X, HTC phones, etc. And, there is NO additional charge to tether it to your computer; it's $20/mo regardless. You can still use the iPhone's WiFi feature to search the web which is part of the regular data plan. We're only talking about paying the $20/mo for the "up to 5 devices" jumping on your phone as a hot spot.
I'm an Apple fan, have my MacBook Pro, but my phone is a Droid X. I've been a Verizon member since a year before they became Verizon. Additionally, I am part of the Verizon & Motorola test forum; testing new software updates as they come along.
Something you should know about Verizon's 3G Hot Spot feature; it has issues. Those of us in the Motorola & HTC forums have experienced identical issues with regard to the 3G Hot Spot feature; it disconnects every 2 minutes, even when you are actively surfing the net. Verizon & Motorola Support have been very helpful to provide what they believe are fixes, including: changing the channel, hard resets, clearing cache, etc. It does not work. Most of us believe, this is NOT a Verizon issue, but a phone maker issue.
I also have Verizon's MiFi 2200. It costs $59/mo and is purely a hot spot device; again up to 5 devices. I use it at home, for my lap top and for those who need connectivity. It outperforms the 3G hot spot feature of the Motorola & HTC phones by leaps & bounds, and I suspect it will out perform the 3G hot spot feature on the iPhone. Additionally, you get 5GB of download with the MiFi which Verizon is planning on offering increases to 8GB & 10GB. There is NO plan to increase the 2GB download limitation on the 3G Hot spot of the iPhone & other phones, and anyone who does basic software downloads & pics, knows 2GBS is not a lot space.
So, I would recommend not paying the $20 until this is resolved. If you do, you could pay $39 more for a total of $59/mo for the MiFi, download the software to you home computer & notebook, and end up canceling your home internet service. I did this and have saved $70/mo in my total utilities.
One other important note: Verizon's VZManager Software for their phones & MiFi. If you did pay the $20/mo for the iPhone and decided to tether to your USB port (for power while using) and you were to use the 3G hot spot feature, it will NOT work on 64 Bit computers, regardless if you are using the WiFi feature or directly using VZManager. The MiFi has this same issue. It will only work on 32 Bit when tethered. So, you'd have to reboot your computer to 32 Bit, if you have that ability. On a Macbook Pro, simply restart holding down the "3" & "2" keys.
I have no idea why Verizon can't simply upgrade the firmware, even recent firmware upgrades have not resolved this. Most new computers are 64 Bit now.
Despite this, I use my MiFi 100% untethered and carry my charge cord in my bag as it also works on my Droid, and I presume they may do the same for the iPhone; reduces the need for multiple power cords.
I really looked forward to the 3G feature of the Motorola & HTC phones, but honestly, it's just not there yet; mine was slower than Dial Up, and I'm not kidding.

Having issues with MacBook Pro and Verizon Mobile Hotspot

Hey everyone,
I bought a MacBook Pro with the Lion OS. I recently switched to Verizon and got an HTC Thunderbolt so I could use it as a hotspot at home and when I travel.
The problem I am having is when I turn the Mobile Hotspot on is, it will connect and stay connected for anywhere from 2 to 10 minutes and then it will work intermittently after that until I turn it off. I've talked to Verizon Tech Support probably 30 times in the last 3 months about the issue. They sent me another SIM card and a new Thunderbolt at first. The issue did not go away, so they offered me a Samsung Charge. Got it and it did the same thing. So I told them to send me back a Thunderbolt, because its a better phone and the Charge was too glitchy.
I've been to the Apple Store twice now and they dont know why its happening either. The only thing that has remained constant throughout this whole troubleshooting process has been my MacBook Pro. My questions are: Is anyone else experiencing this type of behavior? and What could possibly be causing this issue?
Im a new Mac user, so Im not sure how to troubleshoot issues like this, or if there are compatibility issues Im not aware of.
Thanks for your help,
Matt

Hi Matt,
Did this ever get resolved for you? I have the exact same problem except I'm running Snow Leopard on a MacBook and my phone is a Droid Incredible 2. When I use the hopstpot from a ThinkPad running Windows 7 or a System76 netbook running Linux Mint it works perfectly. But when I try to use my MacBook it connects for, like you said, anywhere between 3-10 minutes and then connection is intermittent and super slow. I haven't gone through the motions of contacting Verizon yet...
Thanks,
Aileen

Buyer Beware!! No data plan when using Droid X as a hotspot!!

I purchased the Droid X right when it came out and got the "unlimited" data and hotspot options. I just received my first bill and it has $250 worth of data charges on it. I called customer support and learned that hotspot data is not in the unlimited plan. In fact, they do not offer a data plan for using the phone as a wifi hotspot - it's pay as you go.
This was the whole reason I bought this phone - to get the hotspot. I even turned in a wifi card I had with Sprint. Even the customer support supervisor admitted it does not make any sense. What a disaster..... #fail

CaboWaboMan wrote:
Yes, I am beginning to understand this now, they would not want someone selling mobile hotspot space. Can someone give me some idea of what 2 gigs of data represents, I am having a bit of trouble wrapping my head around this. This is going to be a pure convenience thing for me. Example i'm on the road with my laptop and need to mod an excel, word or access doc on the fly and send it off...am I good to do this several times or do I wait till i'm home or in the hotel?
Very interesting conversation all, I appreciate the input
short but sweet....do not play wow thru your phone while driving
CaboWaboMan> nice name btw.
It's hard to fully judge how much data is used. just surfing and sending emails would ammount to thousands of pages and text only emails before you hit 2 gigs. But, once you start adding in attachments you will have to figure in the size of those attachements. If you send 10 x 200MB files in a month, you've hit your limit on the attachments alone.
I stream pandora 5 days a week for hours upon hours a day and I use about 2.5 gigs of data per month, plus web surfing. If i download a bunch of files on my phone that number will bounce up tremendously.
So...likely the excel files ammount to a matter of Kbs so it shouldnt be a problem to stay WELL within that 2gb limit. I personally don't think it is worth the extra 20 bucks a month for 2 extra gigs. I would transfer my excel sheet to my phone via USB and then send it direct from the droid to my recipient.
Dj

What is the touchless command to open a mobile hotspot?

According to Verizon's description:
When powered on, the Verizon–exclusive Droid Maxx is always ready for touchless control–even when it’s asleep. Need to open a mobile hotspot or get GPS directions? Accomplish it all with simple voice commands and without touching your phone (great for when your Droid Maxx is just out of reach).
So... If I say "open mobile hotspot" it opens the menu but does not launch the hotspot itself. Meaning I have to get up and walk over to start it. What is the command that allows me to actually open a hotspot from across the room?

I definitely appreciate the tip, that helped the voice recognition from far away and in noisy environments. However, when I say "open mobile hotspot" it still only opens the menu and you have to walk over to the phone and touch it to check the box that activates the hotspot.
I spoke with a Motorola rep yesterday and they confirmed that the touchless controls will open the app, but will not start the hotspot within the app once it is open. So essentially Verizon exaggerated when they told us we could "open a mobile hotspot from across the room" as it does require you to touch the phone to completely open it.
I love the phone AND Verizon, but it is irritating to get a new phone and discover that it is incapable of one of the main things it is advertised to be able to do.
Sent from my Verizon Wireless 4G LTE DROID

3G Mobile Hotspot / Desktop dock

I originally had the 2G hotspot. Which I loved. I never had a problem with it. I was able to log on using my old Dell computer at home. I was also able to connect to my company's VPN with no problem. I currently purchased the 4G LTE Mifi. I love it (at times), but there are a couple of problems and would like to know if I could work around them. First, it is necessary to know that my MIFI works. In some parts of my home it works at 4G, other parts of my home it will work at 3G and the 1X? option. That's okay with me. I live in a rural neighborhood. Two day's ago I bought my MAC home from work because I wanted to see if it would work with both operating systems (my MAC is partitioned where it has the Leopard OS as well as a Windows OS). I used the windows side and it works. It kicked me off a couple of times and I haven't found a way to fix that. Giving me the error stating that I'm connected but have no internet access. Then I used the MAC side. It connected, but then I received a message that I was connected but had no internet access. So, I logged onto 192.168.1.1 and it showed me if I was connected or not and what speed I was connected. Now, my questions:
When I log on using MIFI, can I then connect the 3G Mobile Hotspot on my phone and then connect to my computers that way? Since I never had a problem with my hotspot before, I would like to know if that can work without being charged for extra data?
Why am I able to connect, but then not have internet access?
I love having the MIFI, because where I live I can't get DSL; but if I have to go back to my 2G hotspot then I will. I have been having way too many problems not being able to connect to my company's VPN and that is really the only reason why I have it.
Next question is about the desktop dock:
I had the original Motorola Droid and I must say have never had a problem with it or the desktop dock that I purchased. I love having it so that I can listen to music while at my desk. The volume button is on the same side as the connector that goes into the dock. I have looked into the settings and cannot find something that will place the volume on the screen. It is driving me crazy.
Is there a way to change the volume without having to move the phone from the dock?
Is there also a way to toggle back and forth between the desktop screen and the regular home screen? With my old phone and dock, I was able to hit the home button and it would take me back and forth. Now, the only way to do this is to remove the phone from the dock and put it back on. Which I am not a big fan of.
Thank you for your help,
Rose H

One way you may be able ro resokve connection without restarting device is by cycling the airplane mode, this works well for the usual internet connection.

Mobile Hotspot through phone

Hey I have a Droid RAZR on the new share everything plan. I can see that the mobile hotspot feature is included with no charge but does it use the data from my plan or am i charge separately for the data that is use while the hotspot is enabled?

It uses data from your data plan.

DROID X 3G MOBILE HOTSPOT

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