Droid X Calendar Issues

Well... I have to have a daily calendar reminder go off at exactly 9:00. I have saved the settings for the event to sound. Since I've had the phone, my calendar reminders haven't went off at all. Can anyone help me?
I dont get any reminder that pops up on my banner or anything...
Please help. Hasnt worked since day 1

Add calendar events
From any view, press Menu > New event. Enter
the event start time and other details. You can even
set a reminder so you don’t forget about the event.
(When you set the reminder time to 0 minutes, it
plays at the event start time.)
Tip: Reminders will play only if you’ve selected a
notification ringtone (see “Ringtones” on page 37).
When you finish entering event details, touch Save.
Manage calendar events
To edit an event, touch and hold it, then touch Edit
event. When you’re done, touch Save.
To delete an event, touch and hold it, then
touch Delete event.
To go to today, press Menu > Today.
Add calendar events:   From any view, press Menu > New event. Enter
the event start time and other details. You can even
set a reminder so you don’t forget about the event.
(When you set the reminder time to 0 minutes, it
plays at the event start time.)
Tip: Reminders will play only if you’ve selected a
notification ringtone
When you finish entering event details, touch Save.
These steps was taken from VZW website. You can find them going onto the site and clicking the support tab and selecting the  WIRELESS SUPPORT link under Phones and Devices.
I hope this helps.

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