Droid X issues

I have a droid X and after the Gingerbread updates the phone is acting terrible times the phone will go blank,the apps never load and contacts are messed up.Is there going to be an additional update to this gingerbread.Also when downloading an app it will show it loading two time and sometimes three.I called Verizon and like usual the answer always is a hard reset which is more trouble than its worth.Is there anyway to get this fixed.How can a top end phone thats suppose to up there with the Iphone has so many issues.

Harveyd: I know you said That Verizon told you a Factory reset Will help an you said its more than what it's worth. But Actually it will help because it gives Gingerbred a clean platform to be on an Verizon Teck services can help assisst you when doing this reset or you can follow these instruction here an do it youself.
I used this method here when i done my Reset before installing Gingerbred on my X.
But you have to do these steps exactly as it states here an then you should'nt have any of the issues you descibed. Give these steps a try an see if they work for ya. let us know the resolts. if they worked or not.
Follow these settings during restore to avoid issues being restored automatically.
1. Uncheck "Back up my data" under Settings/Privacy
2. Click Factory Data Reset/Reset Phone
3. After reset is complete only Active Phone >*228 option 1 but do not input Google Email information
4. Once phone is at homepage go back into Settings/Privacy and make sure the Automatic Restore option is unchecked, even if grayed out, activate "Back up my data" and quickly disable "Automatic Restore"
5. After being sure that the Automatic Restore option is off it will be safe to log into Google and you can continue installing preferred apps and custom settings.
This process will stop all applications and settings from restoring automatically and restoring original issues that usually resolve a number of issues.

Similar Messages

Droid Charge Issues

I have only had my Droid Charge for 2 months and I absolutely hate it! It locks up all the time and I have to take the battery out. Then it switches to 3G where I live. Now, it won't charge. I charge it every night. Charged it last night, barely used it today and it's almost dead. It's been on the charger for 2 hours now and is still showing a dead battery. I have about had it with this phone. Of course Verizon is absolutely no help! They're the ones that talked me into this phone. I wanted the Iphone and they said this one was way better. It's a piece of crap!!!

I haven't had the opportunity to read through all of the Droid Charge Issue posts but it appears that we are ALL having similar problems to an extent....
I have had my charge since May and if memory serves me correctly, I had it replaced once within the initial month or so of having it
I have ALWAYS had an issue with 4G coverage..I've always been told that it's due to a lack of a connection in my area but friends in my home are able to get 4G service and I can in certain parts of the home. I was actually getting 1X service which is just RIDICULOUSLY unacceptable for what I paid for this phone.
Lately the 4G/3G service in my home has not been AS BAD but still is not great. I never had a signal at work and was told it was due to the structure of the building as the service was designed to work outdoors, really?? so I'm going to sit outside and make phonecalls and get the internet connection I need?! umm NO.
my Biggest complaint recently has been my phone freezing, the screen during off during a call in which i need to use the dialpad and cannot get the screen to come up and the CHARGE's inability to CHARGE!!!! When I use my wall charger (YES the SAMSUNG charger that came with the phone) or a cigarette lighter charger in my car the phone goes back and forth from charging to not charging. I have to move it a million different ways for it to charge and cannot guarantee that it will charge during the night. Due to the nature of my job and the situations that I am put into while at work, I need my phone to be RELIABLE and CHARGED at all times! I cannot deal with this charging issues. It was not happening as recent as two months ago. I noticed that my car charger worked fine and then one day would bring up the message asking if I want to access the media or mass storage instead of charging it. The mere sound of the beeping going from an uncharged to a charged state every second without any movement is making me what to end my contract.
Verizon needs to do something. I have not turned my phone in yet because I am NOT WILLING To pay all of the money that I do to be sent a REFURBISHED phone that was turned in for the same issues!
ANY SUGGESTIONS?
I was also talked out of buying the iPhone back in May (of course theres little profit on them for VZW!)

Droid X issues...Not a happy customer :(

I am having a few issues and I just wanted some input on my problem. I originally purchased a Droid 2 Global and didn't love it as much as I thought so I returned to the store and did an exchange for the Droid X. I like the device for the screen size and the camera quality (which is stunning!). Keep in mind I have called technical support before going to the store for each new phone.
My first Droid X would randomly take black blank images when using the camera and I use the camera a lot since I have a 14 month old niece living with us and we like to capture lots of memories This one also had dust under the screen. I had the phone less than a week and when I took it back to the store they immediately swapped it for another brand new X.
The second one a few days later had the same intermittent camera issue and dead pixels on the screen. I took it back to the store again and they again replaced it with a new X.
This third X appears to have no screen issues but the camera issue persists. I called technical support who apologized about all the issues and asked if I would talk to a Verizon Technician who logs issues with phones into a database so they can work on fixes and see if there is a trend in the issues I am having. I agreed to do so. I got to a nice woman who took all my information and logged the issues. She said they have had a few customers call in with the same exact complaint but it wasn't frequent because she believes because it works some of the time they don't bother calling. She then asked if it would be okay with me if she conferenced a Motorola Technician into our call to also log the issue with them. I agreed. Motorola got on the phone and got the MEID numbers for all threee phones and my email address and he said they have quite a few complaints about the same issue and that they appreciate the feedback. The woman from Verizon then asked if Motorola had any input on when and if there would be a fix. He said they didn't know what was causing the issues so there was nothing as of now and we relieved him from the call. She then asked me if the issue was bothersome and I said yes it was but I really like the Android system and all that. She said if it bothered me I should take it back to the store again and have them move me to a different Droid device, such as Fascinate or back to my Droid 2 Global. I was already aware that you get one swap from a device to another device in 14 days and I had already done that. She then told me that because of the issues this swap was considered different and that she would note the account so that when I went to the store they would go ahead and do it without issues. She was very nice and recommended a few phones for me and I left for the store....
I got to the store and walked in and they asked me how they could help me. I said it was a long story but technical support troubleshooted the phone with me and the phone has had the same recurring issue as the others. She pulled the account up and saw the notes and said oh they want you to move to a different device. It so happens to store manager was sitting there playing a game on his Galaxy S Tablet and asked if I used the camera a lot and if so I would like the Incredible or the iPhone 4. I said I didn't want an iPhone. I wanted another Droid. He looked at the notes and the account after offering me whatever Droid I wanted since they were all 199.99 or less like I had paid and then said that I had already did an exchange and that he refused to do another swap. He then also said about the X having a mechanical shutter and sometimes they stick but to deal with it and to not bring the phone back until the camera "refused to take pictures alltogether".
I am so upset. I looked like a complete idiot and he made me feel so stupid. He talked to me like a little kid. They also accessed the account without any verification other than asking me what my cell phone number was. They never had me verify the last four of my social like they should have as well.
I then called customer service again and they immediately saw that the store should have honored what the representative noted with Motorola and that they should have did the exchange without an issue but they could only do refurbished devices. She tried to offer me a Droid Eris...It's retired and she wouldn't refund the 199.99 I paid for the phone regardless.
Any ideas on what to do? I am so upset
Justin

What I have learned that this type of issue usually comes from the stores location, I know it shouldnt make a diffrence but some employees in curtian areas seem to approuch customer service a bit wrong, did you try tp go to another store, I know its a pain and you shouldnt have to do this but this is just a trick that works for me? I hope under this situation that this was just a situation with bad management.
Now as for the issue you are having with camera is kind of strange one because I use my camera pretty heavy without any issues so far... Knock on Wood..
Good luck on getting everything straighten out...

HTC Droid DNA issues after update to 4.2.2 (Software Version 3.06.605.4)

Since updating my HTC Droid DNA to 4.2.2 last month, I have several recurring issues:
The camera crashes (not every time, but often enough that it's VERY annoying) when taking HDR pictures (normal ones are OK)
After a reboot, the keyboard reverts to the Google default, instead of my choice of SwiftKey
On the plus side, battery life appears to be improved.
Is anyone else having these problems? Any suggestions on how to debug/get them resolved?
- R

The 4.2.2 OTA update for our phone is garbage. I broke my DNA took it back to best buy once i recived the new one i Stupidly downloaded the update.
>>Rooting discussion removed to comply with the Verizon Wireless Terms of Service<<
Message was edited by: Verizon Moderator

Droid keys issue

Same exact thing started on my original droid ~3 days ago.
Home and Search buttons do nothing in virtually all apps, but are working mechanically.
Camera Button doesn't bring up the camera, but works to take pictures.
All options except Power Off disappeared from power button menu.
Screen unlock pattern gone and can't be re-initiated.
Phone doesn't ring but goes to voicemail.
There's clearly some bug in an update somewhere that I've been able to avoid until now. I have all app updates on manual, and am running Android 2.2.3 from Nov 2011. That only thing I can think of that may have triggered it was I activated a Live Wallpaper.
Would sure be nice to have this figured out so we don't have to do a factory reset every time somebody catches it.

Thanks to the moderators for creating this thread for me.
I guess my reply to the main thread on this topic was deleted because the thread goes back to 2010 and my reply bumped it. I can understand that.
I just thought it made sense to post it on the thread on this topic because then people that are trying to help can see the whole history of the issue and that it goes back to 2010 and numerous people are still getting exactly the same issues.
That way people understand it's a known issue that we're looking for help getting resolved and not that somebody left call forwarding on. hehe.
You can see the thread by searching for "Droid Home key not working, along with other things."
Any help is appreciated.

HELP Droid 3 issues

Two Issues and a comment, hope someone can help. This is my 2nd droid 3 (less then a year old) first one lasted 3 days and it was only a refurbished one at that. Anyway, On 6/29 I got a text msg that state I must click on my verizon data widget to update my usage I dont have that widget, nor can I find it. Also, seems that my text messages are no longer being received. Can anyone offer any help. Thanks

1) Very odd, don't know about that one.
2) Try setting your facebook sync settings to sync all contacts (within the facebook app), give it some time to sync, then do the join process again. Those particular contacts may not have any similar info (email address, phone number, etc.) so it may not recognize they are the same person (especially if you have a slightly different name for them, like I have my mom listed as "mom", and her facebook profile has her full name). This should allow you to at least search for them. After they are joined, you should be able to put it back to sync only existing contacts so that your phonebook isn't full of facebook friends that you are never planning on calling.

Droid 3 Issues

* Favorites widget on home screen - after setting up contacts for quick dials, some of the contacts, when selected for dialing, call another contact in my phohebook???
* Corporate email sync - why can you only sync 30 days of email? On my old Droid 2 (with FROYO), I could sync my entire email account contents.
* Also calendar appointment changes made on another device do not sync the changes on the Droid 3?
* Also when texting or emailing, after hitting the spacebar once, the cursor takes off spacing until you hit the backspace key?
Any assistance would be appreciated.

I have a similar issue. I got mine yesterday -- and my cell standby is consistently at 35-40% and my time without signal has never been over 10%. When I got it yesterday, I had to recharge it twice, and I don't think I used it more than an average user would. So anyway, I recharged it and took it off the charger at 9-ish this morning and I was down to 50% battery usage after 4 hours. The only thing I'd done was text a few times and play Angry Birds for 10 minutes tops. I somehow managed to make it last the rest of the day, but that was because I barely touched it and only texted a total of maybe 50 times.
I haven't tried the *228 option yet because I'm afriad I'll do something to mess up my phone further. But if someone could help both of us out, that would be awesome. I'd hate to take this phone back because I love everything about it except for the battery life. I mean, it's still under warranty and I have another what, 12 days to take it back to the store, but that's a huge hassel that I really wouldn't have liked to deal with in the first place.

Droid X issues + Verizon policies complaint. FED UP

So I've had my Droid X since I think July or August of 2010 and I've had a manual reset done on it 3 times at least and switched to a brand new Droid X and now after all that's been done I'm still having multiple issues. The main one being it randomly restarts all the time and, half the time, the top quarter of the screen is unresponsive. It's laggy, whenever the screen switches to landscape it freezes, the volume for the alarm doesn't even work, etc. I've lived with those same problems for the past few months and now I'm fed up with my Droid X.
I've talked to multiple Verizon reps and my options are to either make a claim to the insurance company (because I'm past my one year warranty) and pay $100 for a new one, which to me is illogical. Why would I pay 100 bucks for a phone I know does not work to my standards to only get the same device for a 3rd time. The other option is that they would allow me to get an early upgrade under the restriction that I cannot get the iPhone 4s or any 4g devices. Maybe I'm just not seeing it but how does Verizon largely benefit from that restriction. I know they signed a contract with Apple regarding the iPhone 4s but for other 4g devices that's their own policy. If I'm going to be stuck with a device for at least another 20 months under a contract I personally would want to get the best device out there at the moment. Why is Verizon restricting us from getting a 4g device? At the end of the day they sold a phone, why do they care if it's 4g or 3g or whatever the case may be? So basically I'm stuck with this piece of crap until my official upgrade is due.
I just think Verizon's implementing a bunch of new bull policies, they've become so picky. For example they got rid of their annual contracts, the 30 day return policy is now at 14 days, and now they won't even let me upgrade to a 4g/4s phone under valid reasons. In most cases, 4g devices are more expensive than 3g devices so I'd be paying more anyways, it's not like everything's the same. My phone is having problems and their solutions as to go about fixing it are few and on top of that, have restrictions.
Anybody feel me?

Yeah but shouldn't Verizon give their customers the benefit of the doubt? That is some crappy customer service compared to other wireless carriers.
The number of people who go through the trouble to play "musical chairs" with phones and go for an early upgrade should be relatively small compared to the number of customers that don't. I spent hours talking to a Verizon rep, if my phone didn't have any problems why would I waste my time trying to get an early upgrade? None of my family and friends have played musical chairs or gone for an early upgrade before and I'm the first one in my family who has ever gone for an early upgrade. + We've been customers for years. They have to make some exceptions to their policies based on customer history..
Laptops, cameras, etc. are a completely different case. We're not bound to a contract so we have the freedom to go buy another one without having to pay service for a camera or laptop or whatever the case may be, so that's not even relevant. You act as though I'm not going to pay for a new device and I want one just for the fact that it's "newer." Not the case, my phone is actually having problems and if they're making me pay for a new device I'd want the best out there at the moment if I'm stuck with it for at least another 20 months. If they're losing money either way why are they restricting us...

Droid X issues help?

ok so my droid x is not wanting to do anything with out the charger the lockscreen is frozen and the factory reset wont work when i try and do it.
The phone also take extra long to turn on and the charger had to be in it or it will fade out until you plug it up again because the power button wont light the screen up, it will turn it off but it wont turn it on

famouslyafflicted,
Help has arrived! We're sorry to hear that you are experiencing these issues with your device, but we'd love to take a closer look.
Does your device have ant physical/liquid damage? Is your device still covered under warranty?
EfrainM_VZW
Follow us on Twitter @VZWSupport

DROID RAZR issues with status bar - Winamp

When i pull the status bar all the way down it is really hard to get it to stay locked. It just keeps flying back up to its normal position. Winamp is also borked

If your Having Issue Linking too Winamp an other Stuff with it you might Give this A Look an see if can Help Ya:
You need to install both the Winamp for Android and the latest Winamp Media Player for your PC.
Step 1::
On your Android device, download Winamp for Android.
Step 2:
When you initially launch the application you'll see a "Winamp Help" screen. Click on the "Wi-Fi Sync" button and following the onscreen instructions. If you don't see the Winamp Help screen, simply launch Winamp and from the Home screen press the Menu button (hard button), go to "Settings" and "Enable wireless sync".
Step 3:
Make sure your PC and Android phone are on the same Wi-Fi network.
Step 4:
From your PC, download & install Winamp Standard (free) or Winamp Pro (premium). Version 5.6 or later is required. Please note that Wi-Fi sync with Winamp for Android will not work with "Winamp Lite". After launching Winamp you will be prompted to "Add Media to Library" or "Import from iTunes".
Step 5:
From the Media Library tab, select "Devices" in the navigation panel (left-hand side of screen).
Step 6:
Your Android device should now be visible in the "Discovered" area of the "Devices" view. If not, click the "Discover" button. You'll also want to be sure that your device is not in sleep mode.
The "Discovered" view only indicates available devices. To sync with your device, you will first have to attach it.
Step 7:
To attach a device, double click on your device icon (or single click on the attach overlay button). This will send a pairing notification to your device.
Step 8:
After clicking "Attach", a notification will be sent from the Winamp Media Player to your Android device asking you if you would like to allow Wi-Fi pairing. Click allow.
Step 9:
Once you have selected "Allow", you should now see your device in the "Attached" area of the "Devices" view. Additionally, you will see your device name appear under the "Devices" node in navigation panel.
(Note: You only have to pair your phone once. After initial pairing, your device should automatically appear in the attached state. You may be prompted to pair again after upgrading to a newer version of Winamp for Android).
At this point your Wi-Fi set-up is complete and you are ready for wireless syncing.
Step 10:
Once your device is "Attached", mouse over the device icon and click on the "Sync" overlay button. Alternatively, you can manually drag and drop files in your "Audio" library to your device (pictured below).
You also have the option of setting up your Preferences by right-clicking on your device or by going to Options >> Preferences >> Portables >> [Device Name]. Learn more about sync preferences and settings.

Droid x issues,PLEASE HELP!!

I AM HAVING ISSUES WITH MY AOL EMAIL! EVERYDAY I AM RECEIVING AUTHENTICATION ERRORS .NO EMAIL COMES IN AND NONE GOES OUT! I ALSO DO NOT GET ANYTHING AFTER LIKE 6 ! IS THERE A SETTTING I NEED TO CHANGE? I DID NOTICE IF I SHUT THE PHONE OFF AND TURN BACK ON THEY WILL FLOOD IN. I AM STARTING TO MISS MY BLACKBERRY!!!! ANYONE PLEASE HELP!

I have the same issues, I get authentication error when I trysend out an email. I also have aol. I actually have 4 aol accounts, 3 of them are fine but one of them has this issues.You can try to go to account, on outgoing server, uncheck both boxes for ssl and checking certificate see if that works. This is really annoying for me. How can they boast this phone to be used by businesses which relies on emails getting through. again I am hoping Verizon or Motorola can address this issue!!

Droid R2D2 issues after update

I haven't seen this issue yet but I cannot update or download any new apps onto my R2D2 since this forced update. Usually it just sits there forever like its updating but never does or it will try for 2 days and tell me that the size requires WiFi (on every one I try to install). I know this is not true as I am reloading an app I had before and did not need WiFi. Also - my internet sucks and takes a good 10 minutes to load a page that never took that long before.
Any one else have the issues I am having or am I just compeletly stupid with my phone now?

A lot of folks have been reporting this problem. I did notice this as well after I updated my phone. Seems like battery life lost about an extra 2-3 hours. My guess is that the Android OS is using a lot more processing power to keep the phone stable, but it seems to be mostly from the phone being on standby (go to Settings>About Phone>Battery Use to see what is using your battery), which is weird in my opinion. I have a feeling that there might be another patch in our future.

Droid Incredible Issues.

I have been having problems with my phone for atleast a month now, if not more. At first I would get a notification that my mail app was to full ...i couldnt read the whole message of what to do because there is not enough room and you cant scroll the message. well i wasnt able to text anyone or read texts. To fix this problem, I would just clear all of my messages or anything that seemed full and the notification would go away for a few days. The past week the notification stays up no matter what i do.. i am not able to text unless i use the widget on one of my screens. i can not actually open the app. It just says its full. Well yesterday i got a notification saying that the storage on my phone is full and saying that i had to delete things to make room. I literally only have like 8 downloaded apps and i am not even using half of what my phone has available for storage. I only had 2 text messages on my phone and it wouldnt let me open my messages, do to it "being full". I have tried everything to free up space... there is nothing left to do unless i completely reset my phone. I have read that alot of people are having problems with their droid incredibles and are experiencing similar problems. Today I was trying to text someone and my screen froze when i typed the first letter. When i finally got out of my messages, my keyboard was frozen on the screen and i couldnt do anything. The only thing i was able to do is shut my phone off...but the problem would come back. I kept shutting my phone off because it would be stuck on the first screen. After a couple times of this happening, my phone turned on and just kept rebooting. It never goes to the homescreen... just keeps going through the whole start up cycle over and over again until i take the battery out.

Hello smaxwell,
I do understand how important messaging is and how frustrating this can be. We can check a few more things on your device and if successful great if not the next step would be to attempt a factory reset. Do you have any 3rd party messaging apps on your device? If so, first remove and see if you still have notification after power cycle. I would then suggest going to Settings>Applications>Manage Applications>All>find your messaging app and clear data and cache. Also, you can do the same steps, but after pressing all apps under manage apps, press your menu button and sort by size and clear data/cache on the biggest apps. Remove battery after this and retest. If that doesn't assist you can go to Settings>Sd and Phone Storage>Reset Phone>Erase Everything. Please keep in mind this will erase everything from your device, so you may want to back up your media to memory card and contact to Backup Assistance, Google or Sd card. Also, keep in mind you will have to reprogram the phone after so follow prompts to activate and choose option 1. Please let me know if this is successful for you.

Minimize Droid X Issues After Froyo Update....

This has been verified as being the best way to stop a number of the issues that has developed after doing Froyo update, the system seem to keep the 2.1 app and settings during installation process and this seems to cause a number of incompatible issues with a number of devices.... Follow this process after completing Froyo Update to avoid problems..
Follow these settings during restore to avoid issues being restored automatically.
1. Uncheck "Back up my data" under Settings/Privacy
2. Click Factory Data Reset/Reset Phone
3. After reset is complete only Active Phone but do not input Google Email information
4. Once phone is at homepage go back into Settings/Privacy and make sure the Automatic Restore option is unchecked, even if grayed out, activate "Back up my data" and quickly disable "Automatic Restore"
5. After being sure that the Automatic Restore option is off it will be safe to log into Google and you can continue installing preferred apps and custom settings.
This process will stop all applications and settings from restoring automatically and restoring original issues that usually resolve a number of issues.

Izeburgh wrote:
Wildman wrote:
5. After being sure that the Automatic Restore option is off it will be safe to log into Google and you can continue installing preferred apps and custom settings.
Is there a point where you will want to turn this back on?
Yes, your contacts is saved on Google's account and they do not restore to device until you log into your Google account. The phone uses this information to verify your device for person information.
I didnt place the step to run Backup Assistant and place backup password, this will complete the restoring process of contacts.. And about the couple of a contacts not backed up mean that the backup app wasnt run after contacts being added, its wise to always run Backup Assistant as soon as you change or add a contact.
Nate2 wrote:
I don't recall explicitly "accepting" this 2.2 "Froyo" update.
I woke up one morning and found it installed on my DroidX.
I was on a business trip with 50% battery left when it occurred.
That was certainly not the time I wanted to do a major update.
That issue aside, I noticed my phone under 2.2 would frequently freeze for about 15 seconds when I was doing basic things.
I did a soft reset (took battery out for a while), and the issue seems to have gone away.
My "Backup my data" setting was (had always been?) unchecked, so I don't plan on doing a hard reset.
You are not being forced to do a Factory Reset but since the update has been released a number of user reported issues with device and a large amount of their issue was coming from settings and apps from 2.1 not being removed during update process and this process has resolved a number of users issues and from the last part of your post you are having similar issues. But a hard reset is your decision.
Also the "Backup my Data" isn't the issue completely, its the Auto Restore option, it runs at startup automatically if checked or not, this is why the instruction reported to enable "Backup my Data"and then disable "Auto Restore" option.

Droid X issues with merging touchdown calendar with master phone calendar

Hello,
I have the Motorola Droid X.
I access my work e-mail with touchdown exchange (purchased), which is working fine.
I'm trying to determine how to get my droid calendar to sync with my touchdown calendar.
I have tried to set this connection up manually to no avail.
Any help is greatly appreciated.
Thanks

roushc wrote:
Hello,
I have the Motorola Droid X.
I access my work e-mail with touchdown exchange (purchased), which is working fine.
I'm trying to determine how to get my droid calendar to sync with my touchdown calendar.
I have tried to set this connection up manually to no avail.
Any help is greatly appreciated.
Thanks
Your best bet is to contact the App author for support of their program.

Droid X issues

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