Droid X not connecting to Mifi 4510l

Ok, where to start.  About 11 days ago I upgraded from the Mifi 2200 to the Mifi 4510l.  I currently use the mifi as my main internet connection in my house.  I run a desktop, ps3, iphone 3g, and droid x off of the Mifi device.  Every device besides the Droid X communicate flawlessly with the mifi 4510l.  When I had the Mifi 2200 there weren't any connections problems.  As soon as I recieved the 4510l I began to have problems with the Droid X.  
I have talked with Verizon tech support almost every night trying to resolve this issue.  This past monday verizon sent me a replacement Droid X that upon activating and powering up had the same exact issue connecting with the mifi 4510l.  After about 15 minutes of messing with the replacement Droid X the phone powered down and I wasn't able to restart the phone so I put it back in the box and returned it.  I then re-activated my old Droid X and continue to have the same problems.  Verizon tech support opened a "problem ticket" in response to my issue, I am still unsure what that solved.  
Last night "Andrew" from tech support suggested that I exchange the mifi 4510l for the samsung 4g device at my local store and see if that communicates better with the Droid X.  I went down to the local verizon store with the mifi 4510l and was told that I would have to pay a restocking fee of $35.00 if I wanted to exchange the mifi 4510l.  I decided to leave the verizon store because I was getting the feeling that they weren't going to do anything for me until I forked over more money.
So, here I sit with the Mifi 4510l that wont connect to my Droid X.  Everytime I talk to verizon tech support they tell me that they need to discuss the problem with their supervisor and that they will call me back.  So far, this has happened three times with zero call backs.  My only hope is that someone else is having the same problem and has figured it out.  I have tried all of the different security setups, different channels, different wireless modes (g,b,n), etc.  It is almost as if the Mifi 4510L goes dormant, and the Droid X cannot wake it up out of it's "dormant" state, whereas the iphone, or desktop don't have that problem.  If anyone can help me, I would GREATLY appreciate it.  I am kinda stuck. 
Thanks in advance,
Tony

Hey, I came across this posting because I also have a Verizon mifi4510L wireless device for my apartment and its having issues connecting to my ps3. 
i wish i could help you with your issue cause its sounds really irritating and silly that they arn't getting it to work properly. or listening either. but i'm not as technologically savvy which makes me need to ask about the ps3 thing-
you said you got it to detect on your ps3? or did you enter it manually? 
cause, this device isn't being seen when the ps3 scans for wireless connections. i entered it maually and its telling me the characters i entered arn't valid and telling me instructions for hexidecimal and ascii imput characters. 
i am a bit lost, and i wondered if you could help me. if not, anyone else? ha 
thanks for any feed back. and good luck getting that droid taken care of. and **bleep** you shouldn't have to pay a restocking fee for something that doesn't work!

Similar Messages

  • Very slow connection with Mifi 4510L??

    I'm hoping someone here can give some guidance. I am having very slow connection with the 4510L we just got. Via test on speedtest.net I'm seeing download speed of .17 MBPS at times it was so slow the test was not completing. I normally have 1 or 2 bars on the mifi unit and have seen up to 3 at times. I drove into town and see the same range (1 to 3 bars). I have yet to see the 4G light come on except for prior to activation (would light solid green at times) since activating I have only seen the violet light for 3G.
    Verizon advertises full service both around our city (Richmond, VA) and at my more remote location in Hanover. I have been through the recommended resets and nothing seems to improve the connection speed. Could the unit itself be defective? Also, I've noticed when I go to a location website it thinks I am in Pennsylvania when I am in Virginia. Could the Mifi be trying to connect to a signal in that location for some reason (was refurbished device)
    Thanks for any help you can offer,
    Brian

    I was having problems but upgrading to 2.28 seems to have helped me in addition to a few other changes I made based on this review of the 4510L
    http://www.anandtech.com/show/4500/novatel-wireless-mifi-4510l-review-the-best-4g-lte-wifi-hotspot/4
    1) "selecting WPA2 Personal/PSK (AES)"
    2) "manually selecting a channel (instead of Auto) fixes almost all the instability problems"
    (I'm not sure if it actually worked as the diagnostics always shows channel 0 no matter what I picked.  I did try a couple before one - or the myriad of other things I tried - seemed to make a difference - at least for now - fingers crossed)
    3) "allowing for one to select between each network mode manually, so you can force 4G LTE, EVDO, 1xRTT, or all of the above. This is incredibly useful if you’re right at the cutoff for 4G LTE SINR"  (that's WWAN Preferred Mode LTE only for me)
    4) I also changed my 802.11 Mode to just one mode that works on both computers at my house
    5) I am also careful to turn it off when I am done with it and take it off the charger for the night as well.
    It is my only internet service due to my semiremote location (no cable etc) and when I first got it as a replacement for my dependable 2200 I was about to pull all my hair out.  I was "forced" into it because due to antenna issues on a local tower that supplies my 3G signal my 2200 wasn't even able to load my gmail account.  Verizon very helpful on that - call us if its still an issue in a "few weeks"!  However, when I inquired about the antenna's effect on a 4G signal, an intelligent tech was able to tell me that it was not the tower I would be getting a 4G signal off of - odd but I didn't question that possibility.
    It runs very very warm but I suspect having it on the charger and using it almost all day is part of that.  At first I was wondering if heat was part of the problem - going so far as to have it sitting on an ice pack to test that theory.  Of course then I had to wonder if maybe I was freezing it -lol.  I am careful to turn it off when I am done with it and take it off the charger for the night as well.
    I've been on it most of the day and it seems to be behaving well - so fingers crossed

  • Droid will not connect with USB to Windows 7?

    Hello Everyone,
    I recently upgraded to a RAZR M and can not connect to my PC with the USB cable. I have tried cable that came with phone and others and get the same message that USB driver did not install correctly. The phone did an update of the operating system less than a week after getting it so I am not sure what is up.
    Also tried the MTP and PTP settings to see if that made any difference without help. I know my last phone had a setting for mass storage USB and I do not see that on the Droid.
    Anyone else have this problem and been able to fix it?

    Not an answer for you, yet I had this issue on my new Razr HD. The SD card was sort of accessible, I could transfer one file and then the directory info and transfer would get all goofy... However, on the HD there is an option for mass storage. It just needs to be set. Refer to the manual. Out of the box mine was set for MTP. Once it is set to mass storage it is not accessible by the phone (to find the stuff you transferred as mass storage) until you go back to the same menu and set it back to MTP.
    Message was edited

  • Droid X not connecting to my Network extender

    I have a Droid X and just got a Verizon network extender, because of poor signal in my house. I setup the network extender and have 4 blue lights on it. The network extender shows up in "my verizon", but my Droid X will not connect to it. I did *228 and still nothing. I call #48 and I get message #206 your call can not be completed at this time. I have rebooted the phone, computer and still nothing. I called tech support and had a 40 minute wait and gave up. Any ideas???   Craig

    Same here. I'll give you my whole story, and you can decide what to do.
    First, are you a former alltel customer?  If so, that's the problem.  You probably still have your alltel plan, and your plan determines which PRL you get.  The vzw uses the PRL to determine who uses it and who doesn't.  So the first line of customer support (yes, you'll have to call them) will want you to move to a vzw plan.  If you want to do that, fine, but I didn't.  I read online that this was the likely problem, and their local vzw retailer fixed it for them.  For me, they gave me a number to call (sorry - don't have it, but your local retailer can probably give it to you), and they seemed much more reasonable.  I explained that I had an Alltel PRL and needed a vzw PRL to make the NE work, and they did it on the spot.  I did #48 and connected right up.  
    It seems that once the NE has your phone registered, it doesn't lose it even if your PRL goes back, as mine has.
    Now, if your NE ever stops working (red sys light, blinking red gps light), it's probably your router.  They told me the following routers should be avoided:
    Linksys WRT54G  <= this was my router
    Netgear WGT624
    DLink DIR625
    Dell Trumobile 2300
    So I bought a Belkin N+ yesterday and haven't had any trouble since.

  • Connect MiFi 4510L to Ethernet Router/Network

    What is the simplest way to connect the MiFi 4510L to my home ethernet router/network?
    I have a PC (Windows XP) and printer (HP 7310c) that are both connected by ethernet to my current wireless router (NetGear WGR614). I also have a laptop that has WiFi built into it. So, connecting the laptop to the MiFi 4510L is not a problem. But, I would like to connect my other ethernet-based devices to the MiFi 4510L.
    I know that I can plug a USB WiFi adapter into my computer (running Windows XP) and then I could attach the network printer to the computer and share it. So, that would be one option. But, I would like other options because I would like to receive WiFi signals from the MiFi 4510L in my basement. I can get WiFi in the basement with my current NetGear wireless router, but not with the MiFi 4510L.
    I was wondering if a wireless repeater with LAN ports would do the trick of allowing me to use ethernet for my PC and printer, and get the extended WiFi range that I currently have with my NetGear wireless router.

    @willzz999,
    I really appreciate the answer. I did find a Wireless Extender (NetGear Universal WiFi Range Extender WN2000RPT) at my local Best Buy and thought I would try it.
    Just as you indicated in your reply, my existing router and the MiFi 4510L router are both configured to assign IP addresses, which results in conflicts. I know that it would be possible to configure both devices so that DHCP conflicts wouldn't occur, but it would take me a lot of time to learn how to do this.
    Here is what I finally did:
    1. Configure the WN2000RPT as a wireless bridge. The device has four ethernet ports, just like my current router.
    2. Disconnect the wired devices from the router and connect them to the WN2000RPT.
    3. Turn off the router.
    4. When I initially installed the printer, I assigned it a static IP address that was beyond the range of the DHCP for the wireless router IP address assignments. I had to make sure that the static IP address was being referenced by the machines that were trying to print.
    The MiFi 4510L supports 5 wireless connections. It also assigns 9 IP addresses. So, this means that it can support the four ethernet connections on the WN2000RPT, in addition to the 5 wireless connections it already supports. One wireless connection (and IP address) will be used by the WN2000RPT. However, the WN2000RPT also sends out a WiFi broadcast, so the wireless devices can connect to it, also. This means that the MiFi 4510L - WN2000RPT combination will support 8 devices on my home internet, without configuring subnets.
    BTW, I intend to replace my current wireless broadband service with the Verizon 4G service using the MiFi 4510L. The limits, speed, and price for my current wireless broadband service are nearly identical to those for the Verizon 4G service. This means that I can have essentially the same home Internet service with the addition of being able to take the MiFi 4510L on the road. I am not depending upon the home internet service for business usage, so it's ok if there a few glitches while Verizon is rolling the 4G out.

  • 4150L - Works on web, but can not connect via VPN or Remote Desktop

    Recently purchased a 4150L and installed the latest firmware.  We have been able to access all public websites without any problems.  But, when we try and access our customers computers via VPN (various types) or Remote Desktop, we can't connect.  We can sign-in to VPN, but when we try and access the computer, it says "can't connect".  Exact same message with Remote Desktop.   We are able to connet when use a Verizon phone as a hotspot and from every other internet service that we have tried (i.e. hotels, starbucks, etc.)   It appears it is an issue with the 4150L.
    Verizon Tech Support has been no help!
    All ideas are appreciated!
    Thanks,
    Skip

    Skip,
    VPN traffic should be allowed through on the MiFi 4510L by default.  I know I do not have any issues with mine on either the Cisco IPSec or Cisco SSL VPN Clients.
    If Verizon DNS is interferring then perhaps you could try to connect to your VPN via a direct IP Address instead of a URL.  Not sure what VPN client you have but there should be a No DNS option to connect if you know the correct IP.  You could also try switching your DNS to one of the free ones such as the one offered by Google or any of the others.
    VPN's carry alot of overhead on existing connections in my experience.  Its not untypical to have a 3G connection cut in half when a VPN is applied.  Try running a speed test to make sure your connection is atleast 1 MB on download before initiating a connection.  If the performance of the MiFi is too poor in that area it may never be stable enough to support a connection.  Feel free to post some Speedtest.net averages so we can see what you are working with.
    Something to note about the MiFi 4510L is that it is on the SIM card network.  That means that NAT is always going to be an issue and block your users from providing a truely public IP Address.  Directly remoting to them through any means will be nearly impossible.

  • MiFi 4510L does not appear in available netwroks.  Can't connect device.

    I can't seem to get my MiFi 4510L to show up in the available networks on seveal devices and it is driving me nuts. 
    Here is what's happening..I turn the thing on and it goes through its Green-Purple dance and then settles on a solid green - that means I have 4G from what I have read.  I have 5 bars and a full battery yet it will not show as an available Network on any of my devices. 
    I pulled the battery, resat the SIM card, did a reset but still nothing.  Call Tech and they shipped me a new one...
    Put the old battery and SIM in and turned it on...it should up for a minute on my iPad (RIP SJ) & laptop but then disappeared.  Now no matter what I do it won't appear as an available network. 
    Now the minute I take it outside, there it is..no problems and lightening fast.  I take it inside (I can see where I was outside from my window), not a peep...**bleep**?  It this thing so sketchy that a window is gonna make or break it?  Does the 5 bars & solid green mean something other than "all is good"?   Before you ask, I have already checked with the dog and he is not running a signal jammer..if only it were that easy..
    Anyone have any ideas??
    Thanks

    I just had the same issue.  It was working for 1 week and I was using the connection yesterday.  Today I tried to get on tonight and the laptop couldn't see the SSID.  I rebooted the device a few times, removed the battery and still no go.  I was about to give up and rebooted it once more and then the SSID popped up.  I had a nice green 4G light and 3-4 bars for Verizon signal the whole time (when it wasn't rebooting), but no SSID showing up in a laptop right next to it.   I read in another post that if the wireless can't auto assign a channel that it may not bring up the wireless network.  I only have 3 other wireless networks visible in on the computer (ps I had other computers that could not see the SSID either), so I wouldn't think that is the issue.  I almost set the channel to a specific number, but figured I'd let it go and see what happens.  

  • Connecting MiFi 4510L mobile hotspot to a PC

    I recently upgraded my mobile hotspot to the 4510L 4G LTE. My previous MiFi device allowed me to connect my PC to the internet by USB cable. My new device came with a USB cable however it says its only used for updates/upgrades. I tried to use it anyways to connect my PC to the internet and it did not work. Of course the new device works well wirelessly with my laptop. Can I use my new device to connect my PC to the internet?

    You cannot tether / connect to the MiFi 4510L via USB cable. 
    The MiFi is wireless connection only device.  USB and Ethernet cable connections will not work with the MiFi.  If you need to use a cable then you must add a different device such as the one suggested by evdotech. 
    ex. MiFi ))))wireless)))) MBR95 ---cable--- Computer.
    The USB cable is only used for charging and firmware updates.  The 2.23 firmware update will enable you to take future updates over the air further reducing the use of the USB cable.

  • MiFi 4510L Doesn't allow connections while charging

    I had been successful in keeping my 4510L plugged into the charger and using it as a hot spot.
    It had been a month since I used it and now, when ever I plug it in to charge and turn it on, i cannot connect to it.
    All indicators show it is powered up and ready, but cannot connect.
    When I shut it down and power it up without the charger, works like a champ.
    Is this a firmware issue?
    Anyone else seen this behavior?
    Thanks

    Mike,
    There is a large thread which drills down into the details of this issue if you are interested in learning more:
    http://community.vzw.com/t5/Broadband-Netbook-Devices/4G-LTE-Mobile-Hotspot-MiFi-4510L-Can-t-Charge-and-Use/m-p/522120#M6163
    To summarize:
    1. If your MiFi detects a data connection from the cable while it is charging then it will disable the broadcast. 
      - Charging through a USB cable is how most people encounter this situation.  The wall charger will not give you this problem.
    2. Press and hold the power button long enough for the device to start
     - A Solid yellow LED means the device is in its charge only mode
    3. Turn on the MiFi and then connect the charge cable to have the most consistent results
    4. If you must charge with a USB cable then the work arounds are as follows:
      a. Splice your USB cable to remove the data connection
      b. Purchase a dongle/adapter for 10.00 from boxwave.com
    If you are seeing the same behavior with the wall charger then your MiFi is most likely defective.

  • HP5510 not connecting to Verizon MiFi - despite finding it.

    I am trying to get my HP5510 wireless printer setup.  It sees the Verizon MiFi, I can enter the password, and then it does not connect.  Have tried all I can think of.  Tried instaling through the CD and it keeps sending me back to go through the Wireless Setup Wizard - which does not work.  ANy sugestions?

    I would also suggest printing out a Wireless Network Test Report. This report might have additional information which would be helpful in troubleshooting the issue. You can access the option to print this report by pressing the Wireless button on the front of the printer. Look at the top of the report for a possible explanation of why the printer is failing to connect.
    Also, it would helpful to know the type of wireless authentication/encryption (WEP-Shared, WPA2-PSK, etc.) being used to secure your wireless network. You can determine this using the Windows wireless client. Click on the signal strength bar icon at the bottom of your screen, hover over the name of the network to which your PC is connected and note what is reported for "Security Type."
    Finally, the following web site provides help in troubleshooting common wireless connection issues:
    https://h20563.www2.hp.com/p/_wireless/index.html?jumpid=ex_r602_go/wirelessprinting
    I would recommend browsing this site after providing the information requested above.
    I work for HP.

  • Why does my iPad 3 fail to connect to the Internet via a MiFi 4510L?

    On Sunday, I ran many tests under the guidance of a senior Verizon engineer to try to determine why the Verizon MiFi4510L mobile hotspot will not connect to the network on a third-generation iPad.
    In the course of our tests, we:
    1. Updated the firmware on the MiFi to the latest Novatel release: 2.23
    2. Tested the MiFi4510L with an iPad2, an iPhone 4 and the latest generation iTouch. In each case, they connected flawlessly to the network and held the connection.
    3. Removed the MiFi4510L from the new iPad(3) and re-installed to make sure the password was correctly set.
    4. Confirmed that the MiFi4510L unit was running the latest encryption software that the Apple iPad in fact supports. The Verizon security setting is WPA2 Personal/PSK (AES).
    5. Reset the MiFi4510L unit.
    6. Simultaneously power re-started the iPad and the MiFi4510L.
    The IPad(3) finds and marks the MiFi4510L in the network queue. It then toggles between connected and not connected every couple of seconds or so in the setting panel. One never encounters a check mark to indicate that there is a solid signal. The MiFi4510L “sees” the iPad3 (confirmed by a bottom dot.) It can handle as many as 5 “dots” simultaneously.
    I have tested the new iPad(3) with my home network, which runs on two bridged Apple Extreme routers connected to a Verizon FiOS base unit. It works fine. 
    So … Everything points to the conclusion that the iPad(3) has broken the connection to the MiFi4510L for some still unknown reason. Verizon is emphatic is its view that their unit is OK. If they are right it would mean that every buyer of the new iPad who attempts to connect wirelessly to the Internet through a MiFi4510L – and there would lots of them -- is going to encounter the same problem that I have encountered.

    ajglass wrote:
    The IPad(3) finds and marks the MiFi4510L in the network queue. It then toggles between connected and not connected every couple of seconds or so in the setting panel. One never encounters a check mark to indicate that there is a solid signal. The MiFi4510L “sees” the iPad3 (confirmed by a bottom dot.) It can handle as many as 5 “dots” simultaneously.
    I have tested the new iPad(3) with my home network, which runs on two bridged Apple Extreme routers connected to a Verizon FiOS base unit. It works fine. 
    So … Everything points to the conclusion that the iPad(3) has broken the connection to the MiFi4510L for some still unknown reason. Verizon is emphatic is its view that their unit is OK. If they are right it would mean that every buyer of the new iPad who attempts to connect wirelessly to the Internet through a MiFi4510L – and there would lots of them -- is going to encounter the same problem that I have encountered.
    I am having the same exact issue.  I just purchased the new ipad yesterday.  I can get the iPad to connect to my home Comcast network.  I can get my iPhone and computer to connect to the MiFi4510L but not the new iPad.  I know it works because my son's works on his MiFi4510L. 
    I've also "forgot the network" on the iPad.  Turned everything off and reinstalled the network after restarting both units.
    I called Verizon which said it's the iPad because I can get to the iPhone and my computer.  I then called Apple who said it's the Mifi because I can get on my home network. 
    Allansch, did you ever find the answer to the problem?  Anyone else have any ideas???? 
    I have an iHeadach!

  • I just purchased an Novella MiFi  ~ I have an Ipad 2 wifi only.  My ipad will recognize the device, but when I try to connect, is says I am not connected. Suggestion?

    I just purchased an Novella MiFi  ~ I have an Ipad 2 wifi only.  My ipad will recognize the device, but when I try to connect, is says I am not connected. Suggestion?

    Getting connected to a mifi the first time was goofy for me as well.  The message you are getting means you have not satisfied the security on the my yet.
    On mine, when I set it up, I had to declare a password.  But it never recognized that password for connecting devices.  Turns out the password was only used for changing system settings.   When connecting a device what it really wanted was the device code, similar to a router key- not your password.   So look through the paperwork and find the key, and try that.
    I think you mean novatel, who make a number of mifi units. 

  • No Internet Connectivity- MiFI 4510L

    I am unable to connect to the internet using my MIFI 4510L. I live in a rural area, but have 4G
    I have been reading most of the posts with similar problems and tried all of the solutions. (reset 1,2,3) restarting computer. I have full bars on my device, but it is only getting a 3G signal and it says the computer is connected to  the device but won't connect to internet. My phone is receiving 4G. I have taken my MIFI to other locations and tried other computers and am still unable to get internet on any.
    I also took it into a store and they couldn't get it to connect to anything, then they thought they had gotten it working, and told me it was yet it wasn't. The individuals at the store didn't seem to have tons of knowledge about getting it to work.
    I originally bought this in January and haven't had problems before this. It has been a few weeks since I have been able to use my MIFI to get any internet.
    Any other ideas would be appreciated.

    Hello KB,
    It sounds like there may be an issue with the 4G LTE antenna or SIM card on your MiFi. 
    The resets would have cleared out any temporary issues associated with your device so we can rule that out.
    You mention the MiFi has the same issue in different areas, presumebly under different wireless towers.  You also mention that your iPhone is connecting via 4G LTE to the same towers.  That rules out a local connection problem with your normal towers, lets assume they are working correctly.
    Perhaps something fried on your MiFi which is causing the glitch behavior.  For example leaving the device in the sun can overheat and even melt components when the device is on.  This scenario seems to fit your symptoms the best.
    What I suggest is talking with VZW again and requesting that they send you new hardware.  Either a new SIM card or a brand new device will most likely be needed to resolve the problem.  If you stop by a VZW store again they should be able to swap your SIM with a test SIM to confirm an issue in that area.  Likewise they could pop your SIM into another broadband device to see if it behaves normally too.

  • MIFI 4510L Unable to connect to the Internet

    MIFI 4510L says I am connected but I am unable to access the internet.  Is there still an outage going on?  I have had no internet connection for a few days now.  The tower near me here in Michigan appears to be out yet VZ says the outage has been fixed..  Is anyone else having this issue?

    Hello,
    Try to reseat your SIM card with a level 2 reset.  This reset is normally effective at forcing your MiFi to re-negotiate with the local towers which should help you.
    Level 2 Reset:
    1. Power down the MiFi
    2. Remove the back cover
    3. Remove the battery
    4. Remove the SIM card
    5. Allow the MiFi to sit for 30 seconds
    6. Reassemble the MiFi
    7. Test the Connection

  • Corporate Sync on Droid 3 will not connect to my exchange server

    My previous phone (droid x with 2.3.3) connected to exchange.  new droid 3 (with version 2.3.4) will not connect to exchange. anyone know if a fix is in the works?

    Hello!
    Your problem is perhaps is being caused by your Exchanges SSL certificate being "self-signed".  Droid version 2.3.4 does not play nice with email servers that do not have third party certificates installed and if your Excvhange server is Exchange 2010 then this will be especially true. I had this problem with my phone and if spilled over into issues connecting not just with ActiveSync but with IMAP and POP regarding the Exchange server in question. I run my own Exchange so I went ahead and purchased a third party cert, installed it and all was well.  I wrote a shor blog about it here: http://sharkpc.blogspot.com/2011/08/fyi-microsoft-exchange-activesync-imap.html
    If you are not in control administrativly of your messaging environment then I would say that your only current work around would be to use an app like "Touchdown". You can get it free in the Android market for a 30 day trial and then you would have to pay after that. It has a pretty decent feel to it. However If in a corporate environment, the 3rd party SSL is the way to go!  Hope this helps and enjoy your Droid 3!     

Maybe you are looking for