Droid X not connecting to my Network extender

Question

I have a Droid X and just got a Verizon network extender, because of poor signal in my house. I setup the network extender and have 4 blue lights on it. The network extender shows up in "my verizon", but my Droid X will not connect to it. I did *228 and still nothing. I call #48 and I get message #206 your call can not be completed at this time. I have rebooted the phone, computer and still nothing. I called tech support and had a 40 minute wait and gave up. Any ideas???   Craig

Answer 1

Same here. I'll give you my whole story, and you can decide what to do.
First, are you a former alltel customer?  If so, that's the problem.  You probably still have your alltel plan, and your plan determines which PRL you get.  The vzw uses the PRL to determine who uses it and who doesn't.  So the first line of customer support (yes, you'll have to call them) will want you to move to a vzw plan.  If you want to do that, fine, but I didn't.  I read online that this was the likely problem, and their local vzw retailer fixed it for them.  For me, they gave me a number to call (sorry - don't have it, but your local retailer can probably give it to you), and they seemed much more reasonable.  I explained that I had an Alltel PRL and needed a vzw PRL to make the NE work, and they did it on the spot.  I did #48 and connected right up.  
It seems that once the NE has your phone registered, it doesn't lose it even if your PRL goes back, as mine has.
Now, if your NE ever stops working (red sys light, blinking red gps light), it's probably your router.  They told me the following routers should be avoided:
Linksys WRT54G  <= this was my router
Netgear WGT624
DLink DIR625
Dell Trumobile 2300
So I bought a Belkin N+ yesterday and haven't had any trouble since.