Drop Box not showing up

Hello;
Recently, I went to an iTunes U workshop and they were talking about the drop box option.
When I got back home, I tried to enable this feature and it didn't show up for me. When I opened up a course page, clicked on the tab that I called Drop Box, and next I clicked on edit access. According to some folks, I should have seen a second box that assigns specific permissions to this tab including drop box.
When I clicked on edit access, I am taken to the global access permissions with the following permissions: no access, download, shared and edit. I have Authenticated users set to download, unauthenticated users or no access, for the specific course: the instructor is set for shared and the students for this course are set for shared.
What am I doing wrong. I have been working with a Apple tech with a series of emails; he encouraged me to post here for help. HELP Please and thanks.
Macbook Mac OS X (10.4.8)
Macbook Mac OS X (10.4.8)

Hi,
If the certificate cannot be used for SQL Server and hence will not be visible in SQL Configuration manager. Check the validity of the installed certificate. It may not has the correct DNS name.
I suggest you request a new third party certificate from the vendor with the correct DNS name. Install it on SQL Server environment, then you should see certificate form the configuration manager dropdown box.
Thanks.
Tracy Cai
TechNet Community Support

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