Drop-down text disappears

Hi again all
We are finding it impossible to get drop-down text to appear in Robohelp, using TC4.
*BTW We have linked the RH and FM files, not imported )
In Framemaker, I select the text I want as the drop-down heading, and select Dynamic HTML effects>DropDownCaption (this applies the DropDownCaption style to it.)
I do the equivalent with the drop down text.
I then go to RH, do an Update all, and sure enough, the drop-down text is not visible, except when I hover over the DDcaption, and it does show up as DDtext.
However, when I compile, I get only the DDcaption, and instead of it being selectable, and having text associated with it, nothing at all. It just appears like normal text.
I CAN create dropdowns within RH itself but these then disappear when I update the FM files.
I've looked at the other messages within this group relating to this, but none of them seem to really help. I have tried different sizes of drop down text, with single/multiple styles - to no avail.
Please help if you can - I really need to get this to work as we are still evaluating Adobe vs Flare - and I'd really rather use Adobe!
Thanks
Laura

I have discovered that this is to do with cross-references that may appear in the headings. If any cross references appear at the START of the heading, the drop down does not work. However, if I move the X-refs to the end, the drop down does work.
Bizarre.

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