Drop frames on external monitor

Hi, recently im having some troubles with cc 7.2.1, one of them is when i have cuda enabled i have droped frames on my external and program monitor, but the timeline is fast and i can edit, im editing a short documentary with 4 hours of footage in h264 from 5D an 7 D, on a usb 3 external. I have a macbook pro (late 2013) 16G ram , i 7, mavericks osx.
When i select software only i dont have drop frames on my external but i can't edit, because everything on the timeline lags. Image takes a long time to load on the program monitor and external monitor, impossible to do trim, takes ages for images with time code to apear.
When scrubing on the timeline, the CTI takes a lot of time to catch up. It seems like she is connected to a ruber band, it moves back before moving to my selected position!!
Do you guys think deleting cache and preferences will help? ( how can i delete them ?)
Thanks

Hi,
I was wondering if there had been any progress on this?  I'm experiencing a similar problem myself with my MacBook Pro (Late 2013, i7, Nvidia 750M) in that I'm getting dropped frames when using an external monitor.  My set up may be slightly different though but the results appear similar.
My timeline, program and source windows are all on the external monitor (Samsung SA850) connected via thunderbolt to mini display port.  The playback monitor window is set to full screen on the MacBook pro and that is where the dropped frames occur. If I unselect using a playback monitor and just use the external Samsung as described, things appear fine.
I'm editing a mixture of H264 and ProRes clips on an hour long timeline with nested sequences.
Any advice on possible solutions or things to try in order to troubleshoot would be much appreciated.
Many Thanks.

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