Drop in connection speed

early days but over the last week my speeds on the BTW speedtester has fluctuated from 15Mbps to 32 normally been steady at 38
pages have been stubborn and refusing to load sometimes, have cleared cache--have rebootedmodem and router
IP profile on BTW has dropped from 39 to 32
exchange is Ealow any body else the same
Solved!
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the speed test as shown in previous post and others was the reason behind the reset
This is the only reset I have carried out since installation a year ago--as recommended by the BT help pages
I intend allowing it to settle down and see if the DLM will bring it back to normal
my connection in the ADVANCED settings seems to renew itself every 12/13 days sometimes earlier
coincidentally it is the first heavy rain I have had lately
no noise on line
hopefully they have only been working at the exchange/box
I include the BTW info and this shows the drop in IP speed after the reset from the 38 down to 33

Similar Messages

Dropping Wireless Connection & Speed Slowing Down

Hi,
Up until a week ago I had two BT lines, I will call them line 1 and line 2. Line 1 (front room) was used purely for phone calls, and line 2 (middle room) had Broadband activated on it. When it came time to renew the yearly line rental I checked and had it confirmed by BT that the available Broadband speed was faster on line 1, so I decided to cancel line 2, and move my Home Hub 4 into room 1 having arranged to activate Broadband on what in theory should be a line that gives a better speed.
My current problem is two-fold. Firstly I am not yet getting the line speed that I was expecting. I have spoken to the Technical Help Line, and understand that following the activation of Broadband on the line in Room 1 I should wait 10 days for the available speed to stabalise. Currently I am 7 days on from line activation.
A few days ago I was getting download speeds around 2.70 Mbps, with upload speeds around 0.38 Mbps. The IP profile for the download speed at that time was set at 2.77 Mbps. The IP profile for the upload speed was set at 0.45 Mbps. Over the past week I have done numerous speed checks and found that the speed did vary, as might be expected, but was generally always around these figures. Because of the line check speeds I was given by BT's own staff I was expecting the available speed to get better, not slow down! I was originally advised to expect line speeds of between 3.5 Mbps - 5.5 Mbps.
Over the last 24 - 36 hours the speed has slowed down, and a few minutes ago these are the figures I observed:
Download speed achieved during the test was - 1.3 Mbps
For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
IP Profile for your line is - 1.33 Mbps
Upload speed achieved during the test was - 0.34Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
Line speed then is one issue, but there is another.
My second, presently very frustrating problem is that even though the Hub 4 is consistently powered, and maintains a steady Blue light showing that Broadband is available, my wireless connection that I receive from the Hub keeps dropping. I should add that the distance from the Hub 4 in Room 1 to where I work with my laptop in Room 2 is only about 15 - 20 feet. I used the old Hub 2 until a few weeks ago, and neither my daughter on her laptop, or myself, had any problems with 'dropping' the wireless signal, whichever room we were in, or even if we used our respective laptops elsewhere in the house. I was convinced enough by the publicity 'blurb' to believe that Hub 4 was more reliable, with fewer drop-outs. So far this has not proven to be the case.
I know that I need to wait a few days more till the 10 days are up, but would really appreciate some kind soul commenting on the above. I have looked at the Logs, but without knowing what segment would be helpful in aiding a diagnosis of my two issues I didn't want to provide unnecessary information. So if any particular element of the Logs would be useful, please let me know.
Yours in hope,
Alan
Solved!
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Hello again,
With your help I was able to locate the place to change the channel manually, which I did, thanks for that. It only resulted in a marginal improvement, but any improvement is good I guess.
HH4 has now been showing a steady connection for three + days, so, as requested, here are the noise stats:
16:14:16, 26 Nov. ( 76.170000) DSL noise margin: 22.00 dB upstream, 12.20 dB downstream
16:14:16, 26 Nov. ( 76.080000) DSL line rate: 448 Kbps upstream, 3104 Kbps downstream
I have done several speed tests and they all show broadly similar results, namely that my download speed is usually around 2.67, whereas my IP Profile is set at 2.74.
I don't know whether this is worth mentioning but I only have an old style BT socket on my line, not one that has a test socket inside, so I can't do any of the tests using that facility.
Although my broadband connection has been stable and active on the HH4, as far as using wireless to connect my laptop in another room I do still get several dropped connections each day.
Even when I am connected to my HH4 by wireless, and my signal, as now, is only in the four bar bracket, by looking at the other Networks that are active in my street/area I can see, although it is rightly secured, that someone is using a HH3 and the signal on that is powerful enough to register a full five bar (excellent) strength on my laptop. How near or far away from me that user with a HH3 is I do not know, the point is however I can receive a more powerful and consistent signal from their Hub than my own. I must confess to being puzzled by that. What could be the reason?
Is there any further help or guidance that you can give that might assist in raising my IP profile, in the hope that my speed might increase? Or do you have any further suggestions as to how I might reduce the noise on my line to a more acceptable amount, so that my signal might give me a better wireless connection?
Thanks again for any advice or help you are able to give.
Regards,
Alan

Problems with the Fios 20/5 connection speed in my area dropping down to less than 3mbs.

I have written out a flyer that I plan to go door to door with. Since I am under contract with Verizon, I am forced to honor my side of the contract. Even if they are allowed to make me pay for a service that I am not completely getting. I am very displeased and as soon as my contract is up, I will change back to My local cable companies all in one that does not require a contract and has no issue such as the one I am having.
Do you have Verizon Fios Internet?
Are you on the 20/5 connection?
If so, you may not be getting the speed you are paying for. I am on a 20/5 connection and when my computer is on for longer than an hour the internet download speed with Verizon Fios starts to slow down until it is below 3mbs. It takes about 24 hours to get down to 3mbs but only about an hour or two to get down to about 6-7mbs when I am paying for 20mbs…
I have 3 computers in my home that have Windows Vista, Windows XP home edition and Windows Media Edition 2005. All of the computers run into this same exact issue, I have tried every setting I could think of with my 24 years of computer technical experience. I finally took one machine with Windows XP and ran a full format on the hard drive and reinstalled a fresh Windows Xp Operating system onto the hard drive so it is a bare bones OS. This way there is no other software on the machine that could possibly be causing the problem and found that when I connected online through Verizon Fios the machine still ran into the same exact issue. This proves to me that the issue is not on any of my machines.
Now all of this time my buddy that lives 1.2 miles away from my house has been having the same issue with three computers at his home also. He has Windows Vista on two machines and Windows XP Pro on one.
When I concluded that it was a Verizon Fios issue, after a few months of trying to get by, researching, diagnosing and losing much information in order to verify it was on Verizon’s side, I contacted technical support at Verizon’s online website. The agent and I went through the regular procedure that anyone would have to go through and I patiently explained what I had done to try to diagnose the issue. The agent came to the conclusion that he could not figure out the problem so he guessed that the Verizon router/modem may be the issue and told me he would send me a new one by mail.
I received the new Verizon router/modem, installed it and had to call to have it activated. Afterward it still had the same exact issue as the prior router/modem. So now we know it’s not my computers, it’s not the router/modem. My Verizon router/modem is connected right at the Optical Network Terminal (ONT), which is the box that connects the fiber-optics to your home, usually just inside or outside your garage wall. Mine is just outside…
From here my buddy, who has been having this problem also the entire time, called the local office of Verizon Fios and an installer was setup to come over to his home and trouble shoot the issue. My buddy called me and told me when the installer was headed to his home and I met him at his home to see what the installer found and in hope that my issue would be fixed at the same time. The installer went through the system at his house and was frustrated about not finding the reason for the issue and ready to leave without fixing anything. I simply asked that he stay long enough to see the issue present itself within an hour-hour and a half.
His laptop itself already showed the speed drop from 20mbs to between 16-17mbs, it was on its way down. He basically told us something that online tech support already stated to me, it is extremely difficult to prove it is on Verizon’s side. In other words it is extremely difficult to prove it, in a way that will convince Verizon to check its own servers, routers and software updates to their own systems. The installer, good guy, couldn’t/wouldn’t stay but we did convince him not to simply drop the issue. He called shop and they sent another installer out to take over the issue.
The new installer, great guy, got up to speed on what was already done at my buddies home. The first installer, checked and replaced the Verizon router/modem, checked the wiring and splitters. Basically went through the entire system up to the Optical Network Terminal (ONT), the box that connects the fiber-optics to your home. He pulled and replaced the Optical Network Terminal (ONT), thinking that perhaps the unit was compromised. While he was doing this job a tech was called and asked to stop by for assistance with the issue. The tech checked the computers inside and tried to do some settings that the main office informed him to try. I explained to the tech that the same issue was happening at my house, that I went through every setting I could think of and find online to help alleviate the issue. After some shop talk about what I had tried, including the full format and reinstall of the operating system on one of my machines, he just as I came to the conclusion that it couldn’t be with the computers and since everything that had to do with the Verizon Fios system from the street to the end-user computer had been checked, verified and/or replaced, the issue had to be coming from Verizon’s main office.
The installer had already checked the main at the road that has the 3x2 green service cover on it by the side walk. Everything was in good working order. The tech called the main office to see if my buddy and I were on the same hub, basically a big splitter that continues the service from the main office to the homes, we were not. So that was ruled out…
My understanding of the system ends there. The only other components I know of are the Main branch’s routers, servers and software.
Verizon had a new connection speed added to their system, 25/15 about the same time our issue began. So I am guessing that when they updated the system to include this new connection speed they corrupted the software for the 20/5 connection.
We have been waiting to hear from the tech that was at my buddy’s house, to see if the issue will be dealt with. My buddy has called him a couple of times and he has mentioned that he is trying to get it addressed and to call back if we hadn’t heard from him. He remembered who he and I were and what the issue was, so I believe he is taking it seriously. How far he can move the issue is beyond me…
I want to add that my buddy and I have been customers with the all in one package from Verizon Fios since their services have moved into our area, about a year and a half… It has only been since about June that this issue has presented itself, before then we were on 7th heaven with the speeds. We couldn’t have been more than happy with the services.
This issue has caused that to all go afoul, not only do the speeds get down to less than 3mbs but the speed is not smooth at all. Rather the 3mbs speed is stop and go, freezing in between at times, very choppy. Barely usable at times, unless you restart the computers and start over.
We are hoping that anyone with Verizon Fios Internet Services will keep an eye on their speeds by going to http://speedtest.net and doing tests to verify they are getting the speeds they are paying Verizon for.
This is what it will take for Verizon to take this issue seriously is to gather everyone on the system that may be having the same issue. I believe it is everyone that is within the 1.2 miles from my house to my buddy’s and will distribute flyers to each and every house in between.
If you find that your speed is not as fast as it should be please contact me and I will add you to the list, this way we can see exactly how far this problem covers and perhaps it will also help to show a pattern and understanding as to why the issue is present in the first place.
My contact information,
I have left this out here, you can contact me on these forums...

Actually what this came down to was an issue between Windows Vista and an Ethernet Card on one of the machines in each of our local networks.
Even though our two machines are 6 years apart, we both have the same ethernet adapter on our main desktops. A RealTek RTL8139/810x Family Fast Ethernet Nic. It seems that the adapter does not work at the 20mbs download speeds with Vista. For some reason the adapter does not shut down when the computer does? I don't understand why but it doesn't, it keeps the connection alive. I removed the ethernet cable and pulled the power cable and had my two other computers still connected to the network and found that the issue was resolved. The way I found out was that I used the connections on my main computer to hook up one I had laying around and through further testing found the problem no longer existed...
Then I realized that my buddy and I installed Windows Vista at about the same time, a couple of months ago. Funny how you can forget an important detail like that. Then I remembered that he had the same identical ethernet adapter as I did, I had noticed that while trouble shooting his computer at his home but didn't think it was important at the time. Until the issue was narrowed down to the adapter, then it all seemed to all fall into line.
Quite humbling... In the end, anyone who has Windows Vista and this NIC probably will have problems with the 20mbs download speed of the computers on their own networks. I tried the latest Vista driver from RealTek and also tried to roll back the driver, with no success....
Back at the beginning when we first had fios installed in our homes there wasn't an issue when we had the 10/2 speeds and had Vista. Then we decided to change from Vista to XP because we both were having issues as to what programs you could use and which you could not, shortly after having fios installed. Then when verizon upgraded us to 20/5 we were amazed at the speed and still had no issue because we had XP on our main computers with the RealTek adapters...
We reinstalled Vista because it seemed like we were having more issues with XP by getting hit with Antivirus2008 and its variants and thought it time for a change back...
It didn't really hit us that Vista could be the culprit because we both have a laptop in our networks that have had Vista on them from the get go when there were no issues... We also didn't notice just how bad it was right away and over time kind of left the Vista install out of the equation.
Just strange that one computer can effect all the other computers on the network, even when it is shut down...
I allowed the other two computers to run 24hours and the issue did not present itself, when I added the main computer with the RealTek adapter back to the mix it reappeared. The Realtek adapter is the only real common denominator between his machine and mine.
So now we have three choices,
We can go back to Windows XP.
We can buy a new NIC or a wireless card to replace the RealTek...
Hopefully this post will help anyone else who runs into this problem, it has been very frustrating to say the least...
Thanks to everyone for their help and I apologize for complaining about verizon when it was not a verizon issue. I came to the conclusion that the only part verizon really played was upgrading us to a 20/5 tier which I am thankful for...
Would be nice if this card was on a list that Verizon support could use to troubleshoot , diagnose or eliminate for future support issues.
Message Edited by keiser0619 on 08-06-2009 03:58 PM

Broadband Dropping Out and Connection Speed Decrea...

Sorry to be a pain but I am back here again.
Since the last issue with speed, connection drop out and noisey line which required an underground cable to be partly replaced, all has been fantastic and no problem to report. Many thanks to those who were involved in helping with getting that issue resolved.
About 10 days ago the broadband started to drop out at random times but not too often. The broadband hub light would go out for about 15 seconds before returning. My connection would automatically resume and no great problem. It has since become more of a problem and pain.
The frequency of drop out increased with a sort of pattern. Last week an example would be drop out at 11:50 am, again at 12:40 and once more at 1:30 pm. Each time the connection returned my computer icon for wifi would be a warning triangle. I clicked on the icon and would get a message 'limited connection'. The only way I could connect again would be to click the icon and select to disconnect and then connect, making sure a 'tick' was in the box for autoconnection. A bit more of a pain than before but usable. It got more of a problem over the next few days.
The frequency of drop out increased. This became a right pain when trying to purchase things online as I could not be sure in the purchase had been completed or if I tried again would I get two lots? Upon broadband connection returning I would not be able to 'auto connect' but would get the warning triangle of 'limited connection'. I tried the click to disconnect and reconnect but it failed to work. I ended up shutting down the laptop, waiting before powering up. This failed to work as all I would get is the warning triangle and 'limited connection'. The only way I could reconnect was to press the 'restart' button. This worked but it got worse.
The next day the broadband connection would drop out every couple of hours. It got to the point that even pressing the 'restart' button would not allow me to connect. I tried three times and gave up. I had to resort to pressing the very small 'reset' button on the back. This cured the problem for about 12 hours before the drop outs started again.
It is now a case of 50/50 if I can connect to the broadband again after a drop out. It is getting quite frustrating. I only used the small 'reset' as a last resort. I have noticed that the speed of the connection has started to drop down also.
Each time the hub drops broadband and I can auto connect and do not press any hub button, the timer has reset to zero days and zero hours. I know it takes about a week for the connection to settle. I do wonder if these drop outs are messing the connection settings for my line speed? The line used to be rated at 21 Mbps but has decreased to 17 Mbps, my actual connection used to be 19 Mbps but struggles to reach 14 Mbps. It is slowly dropping with each and every drop out.
I also looked at the event log in the hub. Just before each broadband drop out I see a external connection is made with the initials 'CWMP' followed by 'event code 1 boot' or 'event code 6 connection request' or 'event code 4 value change'. Straight after the broadband connection drops out with out fail.
All I can seem to find out is that the external connection is either the hub connecting to the server or vice versa? As for the codes? I have no idea at all.
I only ever resort to pressing 'restart' if I cannot connect to my hub. I have only pressed the 'reset' as a last resort as nothing else worked to allow me to reconnect.
Can anyone offer any help or best a permanent fix?

I connected to the test socket and used a wired connection for the speed test and hub stats.
The hub position and run of cables are the same as when the last engineer advised as the best set up.
Since my last post I have checked the event log and 'CWMP' has made at least two remote connections but the hub did not drop broadband connection. The broadband has been stable but just slower than usual, as you stated due to the drop outs/disconnections.
I guess a case of wait and monitor to see if the problem has resolved itself?
Will the speed automatically return to the usual 18 to 19 Mbps? or will something else have to be done to reset it at the exchange/server?
Here are the hub stats from this morning.
Connection Information
Line state:
Connectedppp0_0
Connection time:
2 days, 00:23:43
Downstream:
16.69 Mbps
Upstream:
1.024 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
9.5 dB / 7.1 dB
Line attenuation (Down/Up):
10.3 dB / 6.7 dB
Output power (Down/Up):
19.8 dBm / 12.4 dBm
FEC Events (Down/Up):
4947 / 0
CRC Events (Down/Up):
11 / 11
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
377 / 48
Error Seconds (Local/Remote):
72 / 21

IBook G4 512Mb Airport connection speed drops to nothing.

I have (last week, following a disk crash!) upgraded from an iBook G3 to an iBook G4. Both machines on 10.4.6.
I have a Netgear wireless router using WEP, which hasn't changed.
With the old G3, I always enjoyed fast wireless connection (even on 802.11b), but since the change, I have experienced alarming performance problems.
I have installed the latest Airport 2005-001 update.
Problem:
Connected via ethernet cable, all fine.
Connected via Airport, full strength signal appears (and this never changes - the iBook is most often right next to the router anyway).
But after maybe 15, 30 minutes, internet connection speed (most notably on Safari sessions) drops to zero. It may be my imagination, but email still seems to work.
As I say, the signal strength never wavers. It must be something up with the iBook/internal Airport. I have read other posts elsewhere about similar problems when using 1.5 Gb memory, but these were apparently solved with Airport 2005-001.
Any ideas gratefully tried!

A follow up... for anyone else encountering this issue.
I found the following article:
http://docs.info.apple.com/article.html?artnum=106799
and followed what it said about setting up specific 'Locations' for the different connection types (broadband ethernet, wireless and dialup), and specified explicit DNS server IP addresses, and all now seems well.
Why this is so different following the change to the G4 I have no idea.
I also added 512 Mb of memory (after testing the above)!

Huge drop in broadband connection speed

I've been with BT Broadband for a good five years or so. Around six months ago, I was getting a connection speed of around 8Mb/s. A few months ago, this dropped to being consistently around 1.9Mb/s, after a brief period where the broadband light on the router would turn amber and the connection would be lost until the router was reset, on a semi-regular basis. In the last few days, this problem has returned and I'm now getting a connection of around 0.17Mb/s.
Here are the stats:
ADSL line status
Connection Information
Line state            Connected
Connection time              0 days, 01:17:23
Downstream      504 Kbps
Upstream            233 Kbps
ADSL Settings
VPI/VCI                0/38
Type      PPPoA
Modulation        G.992.3 Annex A
Latency type      Interleaved
Noise margin (Down/Up)             6.4 dB / 6.2 dB
Line attenuation (Down/Up)      46.9 dB / 44.7 dB
Output power (Down/Up)           0.7 dBm / 0.3 dBm
Loss of Framing (Local/Remote)                0 / 0
Loss of Signal (Local/Remote)     0 / 0
Loss of Power (Local/Remote)   0 / 0
FEC Errors (Down/Up)   3981 / 0
CRC Errors (Down/Up)   561 / 0
HEC Errors (Down/Up)   1621 / 0
Error Seconds (Local/Remote)   222 / 0
A quiet line test always seems fine.
It's very frustrating. Streaming TV has gone from being no problem at all, to temperamental, to impossible.
Any guidance would be very much appreciated.

Stats when connected to the test socket:
Connection Information
Line state            Connected
Connection time              0 days, 00:07:55
Downstream      575 Kbps
Upstream            444 Kbps
ADSL Settings
VPI/VCI                0/38
Type      PPPoA
Modulation        G.992.5 Annex A
Latency type      Interleaved
Noise margin (Down/Up)             30.7 dB / 28.0 dB
Line attenuation (Down/Up)      23.1 dB / 8.7 dB
Output power (Down/Up)           11.8 dBm / 1.7 dBm
Loss of Framing (Local/Remote)                0 / 0
Loss of Signal (Local/Remote)     0 / 0
Loss of Power (Local/Remote)   0 / 0
FEC Errors (Down/Up)   0 / 0
CRC Errors (Down/Up)   0 / 0
HEC Errors (Down/Up)   0 / 0
Error Seconds (Local/Remote)   0 / 0

Connection speeds dropped and noisy line

Hi there,
We will be calling BT tomorrow about this as we have had some crackling noise on our phone line over the past few days and the noise margin has shot up and the speed dropped, broadband connections keeps dropping randomly and sometimes the speed drops to 2mb instead of the usual 18-19mb I get.
When I plug the phone directly into the socket I hear no noise on the line at all, when I plug the phone into the ADSL adapter I still hear no noise, when I plug the router into the ADSL adapter I start to hear noise when the router starts to connect up.
Dont have a replacement adapter tonight to test this theory so thought I would throw it out there for experienced users to comment on.
Thoughts?
As I said before my noise margin has went up quite a bit since this issue.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:00:52
Downstream:
13.35 Mbps
Upstream:
891 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
15.9 dB / 12.5 dB
Line attenuation (Down/Up):
14.9 dB / 10.6 dB
Output power (Down/Up):
19.7 dBm / 12.4 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
469 / 266
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
517 / 443
Error Seconds (Local/Remote):
38 / 124
Solved!
Go to Solution.

The noise margin will normally fluctuate but only very small amounts. You should find that noise margin is higher about lunchtime and as it get dark and more use the phoenline then noise margin starts to reduce and get lowest about 11/12pm and then the cycle starts again
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Poor connection speed and intermittent drops with WRT160Nv2

In January 2009 I purchased a Linksys WRT160N v2. At the time I did not have any wireless devices to connect to it other than a Nintendo Wii which has no problems. In July I purchased a Dell Laptop with an Intel 5100 AGN wireless card and have since had trouble getting consistent speed on my wireless connection.
Around the first of November I upgraded the firmware on my router to v2.0.03 and installed the latest Intel 5100 driver available from Dell.
On November 3rd I participated in a web chat session with Linksys Support and was able to increase my connection speed to 121Mbps. This was short-lived however.
On November 24th I sent an email similar to this post to both Linksys Support and Intel support and have not received a response back from either as of yet.
On 12/5/2009, after reading similar posts in the support forums, I followed some tips suggested by forum users:
1) I hard reset the router by holding the reset button in for between 30 and 60 seconds.
2) I hard power cycled the router by unplugging it for bewteen 30 and 60 seconds.
3) I selected manual wireless configuration and assigned a unique SSID.
4) I selected WPA2-Personal security and assigned a 9-character password.
5) I set Radio Band Frequency to "Standard 20 MHz" and the channel to 11.
6) Beacon Interval to 50
7) Frag and RTS Thresholds to 2304.
8) MTU to 1350.
9) Power cycled the router and restored a few settings that were lost.
10) Connected the laptop on wireless.
The laptop was in the same room as the router, about 10 feet away unobstructed. There was full signal strength, but the connection speed would fluctuate between 43Mbps and 72Mbps. There are no other devices besides the laptop connected on the wireless, and only 2 desktops on wired connections.
Detectable by my laptop are only 5 other WPA2 networks, 3 WEP, and 2 unsecured. None of them are close enough to have signal strength of more than 3 bars.
We are giving our son a netbook for Christmas and I hope to have resolved all of these issues before then.
What other settings changes can be made to increase my connection speed over 100Mbps and stop the intermittent signal drops??
Additional Details:
Laptop: Dell Inspiron 1545 (A10 BIOS)
Operating System: Windows 7 Home Premium x64
Router: Linksys by Cisco WRT160Nv2 Firmware Version: v2.0.03
Wireless Card: Intel WiFi Link AGN 5100
Dell / Intel Driver: Version 12.4.1.11 (5/14/2009)
Any help is very much appreciated!
Thanks.

Downgrade your routers firmware to the last known working version by going here. Now give it a try.

Connection Speed reading for external USB Modem ????

In previous versions of the Mac OS, I've been able to see a readout of my connection speed achieved with a dial-up modem and telephone line (e.g. 28 kbps, 33 kbps, 50 kbps etc etc) but under this latest 10.5 Version of OS X I can't see this speed in the networking software that controls my Apple USB modem.
Has this feature been dropped with 10.5 ?
If not, how do I see the speed. It would be very helpful to see it as I sometimes travel to some pretty remote areas where phone lines are poor - so if you know the actual connect speed you have a good idea of what sort of size of downloads to attempt and not to attempt while on-line.
I can see such parameters as my time connected and IP address assigned by the ISP, but no connect speed.

I realize the speed that used to be shown was the initial speed the two modems involved, mine and the ISP's, negotiated to establish the connection and I also realize that is not the actual download speed.
But it's still helpful to know that initial speed because it is a rough indicator of line quality ands gives one an idea of how rapidly he will be able to communicate - clearly there will be a significant difference for the better in performance for the online session if one can achieve a connect speed of, say 50k, as opposewd to 28k or less on a poorer line.

Massive drop in line speed...

Hi all,
I suffered a massive drop in Internet connection speed earlier this week which has so far not improved.
Although I have had ADSL since it's near earliest days and being close to my exchange I have never received a great performance but have become more or less satisfied with the 4\4.5mbps I receive from my Total Broadband Option3 package.
I did receive close to that speed prior to the 8mb upgrade a few years back and an upgrade to 20mbps doesn't promise me any better (availability checker for neighbours etc suggests that faster is available but who is to know?).
On Wednesday (9th February) my connection\synch speed dropped to about half it's usual speed and is now in the region of 240kb rather than the near 500kb I usually receive. I would like to comment that I know my line can achieve better than this as I got download speeds of nearer 600kb for a month or so around October last year.
I power-cycled the router and after the diagnostics had completed etc and the line synch process had completed the speed of the line had dropped again slightly.
Not to sound arrogant but I know all the usual troubleshooting having been through it all before on several occasions each time finding out the issue is with the exchange and so having had no means to affect the problem.
The situation is the same this time in that categorically nothing has changed inside my home nor with my equipment and so I am confident that the problem is external to me, especially considering the massive drop in speed.
I did get a response from a BT forum moderator from a post I placed on another site but the advise I got back was generic at best and didn't suggest anything besides mounting a BT iPlate. that advice was no good for two reasons which are that as nothing in my home has changed fitting an iPlate won't make a 2+mbps connection increase (back to what it was) and that I already have an 'ADSL v1.0' labelled master socket that already contains all the tech that the iPlate does. Having replied to their email stating that I already have the afore mentioned v1.0 master socket I haven't had any response.
So... to explain further...
here are some diagnostic stats for the past couple of days taken from my router (Draytek Vigor 2820n) - sorry the font is small bu tI wanted to keep the layout of the text when I completed the post;
> ADSL status @ 04:43 10/02/2010
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
   Running Mode            :    G.DMT       State                : SHOWTIME
   DS Actual Rate          : 2528000 bps   US Actual Rate       :   448000 bps
   DS Attainable Rate      : 2592000 bps   US Attainable Rate   : 1100000 bps
   DS Path Mode            : Interleave    US Path Mode         : Interleave
   DS Interleave Depth     :       32       US Interleave Depth :        8
   NE Current Attenuation :       45 dB    Cur SNR Margin       :       15 dB
   DS actual PSD           :    18. 6 dB    US actual PSD        :    11. 9 dB
   ADSL Firmware Version   : 232201_A
-------------------------------- ATU-C Info ---------------------------------
   Far Current Attenuation :       31 dB    Far SNR Margin       :       19 dB
   CO ITU Version[0]       : 0000414c       CO ITU Version[1]    : 00004342
   DSLAM CHIPSET VENDOR    : < ALA >
> adsl status @ 09:33 12/02/2010
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
   Running Mode            :    G.DMT       State                : SHOWTIME
   DS Actual Rate          : 2976000 bps   US Actual Rate       :   448000 bps
   DS Attainable Rate      : 3328000 bps   US Attainable Rate   : 1104000 bps
   DS Path Mode            : Interleave    US Path Mode         : Interleave
   DS Interleave Depth     :       32       US Interleave Depth :        8
   NE Current Attenuation :       45 dB    Cur SNR Margin       :       16 dB
   DS actual PSD           :    19. 3 dB    US actual PSD        :    11. 9 dB
   ADSL Firmware Version   : 232201_A
-------------------------------- ATU-C Info ---------------------------------
   Far Current Attenuation :       31 dB    Far SNR Margin       :       19 dB
   CO ITU Version[0]       : 0000414c       CO ITU Version[1]    : 00004342
   DSLAM CHIPSET VENDOR    : < ALA >
> adsl status @ 04:07 13/02/2010
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
   Running Mode            :    G.DMT       State                : SHOWTIME
   DS Actual Rate          : 2880000 bps   US Actual Rate       :   448000 bps
   DS Attainable Rate      : 2912000 bps   US Attainable Rate   : 1100000 bps
   DS Path Mode            : Interleave    US Path Mode         : Interleave
   DS Interleave Depth     :       32       US Interleave Depth :        8
   NE Current Attenuation :       45 dB    Cur SNR Margin       :       15 dB
   DS actual PSD           :    18. 7 dB    US actual PSD        :    11. 9  dB
   ADSL Firmware Version   : 232201_A
-------------------------------- ATU-C Info ---------------------------------
   Far Current Attenuation :       31 dB    Far SNR Margin       :       19 dB
   CO ITU Version[0]       : 0000414c       CO ITU Version[1]    : 00004342
   DSLAM CHIPSET VENDOR    : < ALA >
The BT Speed Tester web-site reports my line speed as 2mbps when it was previously 4.5mbps and so as to check actual download speed independently I ran a comparison speed test via SpeedTest.Net which reported much the same result (down\up speed relative to what you would expect for a 2mbps line - Link to SpeedTest.Net results: http://www.speedtest.net/result/711802566.png ).
As you can see from the diagnostic data, the SNR is high and so it does seem to suggest that there is fault on the line. prior to the fault, the SNR was around 6db rather than the 15\16db reported now.
I know it has little factual baring on this incident's potential problems but my last broadband speed issue was caused by water having gotten into the top of the telephone pole at the end of my street which was temporarily fixed by a BT engineer but I don't know whether that was ever permanently fixed?
During that occasion I did suffer very slight noise on my telephone line which I must say isn't the case this time but I thought I would request a line test once again in any case. That unfortunately hasn't helped as the online system tells me 'telephone number not found' and so I can't proceed with the test.
Can anyone offer any advice or is any BT person willing to take on the issue and see it to resolution for me please?
Even trying my own diagnostics trying to speed things along by obtaining a line test hasn't been possible.
I do appreciate that there is a support system in place but that has failed me on this occasion and so I have no faith in going throught the telephone support for BT Broadband when I know that nothing I can affect is at fault.
I can of course provide my account details, email address etc. to anyone BT techie that can assist and I am happy to run any further diagnostics that might me appropriate under the circumstances.
Thanks in advance for any advice and\or furtherance anyone can make towards resolving my issue.
Regards,
Dizzy
PS> if my speed increases beyond 4.5mbps I won't be upset!

5 days into the problem and nothing much has improved. My line speed has now sync'ed into the realms of 2.5mbps so I am at least seeing circa 300kb download speeds (but that's still at least 50% less that I had).
At the end of this post are the latest batch of diag results for anyone who wants to check them over. The only details that seem to change are the 'Cur SNR Margin' and as a result he downstream actual\attainable rate(s).
It just simply seems that something has screwed-up the line and now I'm going throught the tedious increase period to get back to where I was. As increases always take longer that decreases it could be some time before things get back to normal (if they are on a slow increase that it!).
The Kitz Site has some good information related to BRAS profile increases\decreases and depending on how small the increases (if any) are coming my way it could take a very long time to get back to 4.5mbps or thereabouts.
At current rates if increases continue it could be at least 15 days (at 1/2 mbps per 5 days) making it some 20 days total to get back to where I was. All because of a fault that lasted a a fraction of a second.
It is worth mentioning that I did have a similar long period to wait for my line sync speed to increase as a result of the water having gotten into the top of the telephone pole some time ago, which I mentioned in an earlier post, but at that time the drop wasn't too big and so a few days saw the previous performance restored.
For the benefit of others that may read this post, I've explained in my email message to Stephanie that, I have checked with neighbours for any changes they may have made electrically, which they say they haven't, and confirmed that my modem is connected directly to the master socket, and that the master socket is an NTE5 socket so I don't need an iPlate.
I also mentioned that I have ferrite RF chokes on the extension lines and the router<->ADSL line (supplied with the router itself) to cut RF interference that may be picked up by the system.
On a related note, it was commented in another thread that RF chokes can cause problems with ADSL comms but that is not true (I've done a heap of research on the subject). That being said, they can actually have no effect at all if not installed correctly which is why the snap-on-cable type is best because you simply can't get it wrong.
Anyhow, here are the stats and I hope things continue to improve, even if it does take 20 days!
> adsl status @ 12:44 13/02/2010
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
   Running Mode            :    G.DMT       State                : SHOWTIME
   DS Actual Rate          : 2880000 bps   US Actual Rate       :   448000 bps
   DS Attainable Rate      : 2912000 bps   US Attainable Rate   : 1100000 bps
   DS Path Mode            : Interleave    US Path Mode         : Interleave
   DS Interleave Depth     :       32       US Interleave Depth :        8
   NE Current Attenuation :       45 dB    Cur SNR Margin       :       16 dB
   DS actual PSD           :    18. 7 dB    US actual PSD        :    11. 9 dB
   ADSL Firmware Version   : 232201_A
-------------------------------- ATU-C Info ---------------------------------
   Far Current Attenuation :       31 dB    Far SNR Margin       :       19 dB
   CO ITU Version[0]       : 0000414c       CO ITU Version[1]    : 00004342
   DSLAM CHIPSET VENDOR    : < ALA >
> adsl status @ 17:56 13/02/2010
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
   Running Mode            :    G.DMT       State                : SHOWTIME
   DS Actual Rate          : 2944000 bps   US Actual Rate       :   448000 bps
   DS Attainable Rate      : 2976000 bps   US Attainable Rate   : 1108000 bps
   DS Path Mode            : Interleave    US Path Mode         : Interleave
   DS Interleave Depth     :       32       US Interleave Depth :        8
   NE Current Attenuation :       45 dB    Cur SNR Margin       :       15 dB
   DS actual PSD           :    18. 9 dB    US actual PSD        :    11. 9 dB
   ADSL Firmware Version   : 232201_A
-------------------------------- ATU-C Info ---------------------------------
   Far Current Attenuation :       31 dB    Far SNR Margin       :       19 dB
   CO ITU Version[0]       : 0000414c       CO ITU Version[1]    : 00004342
   DSLAM CHIPSET VENDOR    : < ALA >
> adsl status @ 04:30 14/02/2010
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
   Running Mode            :    G.DMT       State                : SHOWTIME
   DS Actual Rate          : 2944000 bps   US Actual Rate       :   448000 bps
   DS Attainable Rate      : 2976000 bps   US Attainable Rate   : 1108000 bps
   DS Path Mode            : Interleave    US Path Mode         : Interleave
   DS Interleave Depth     :       32       US Interleave Depth :        8
   NE Current Attenuation :       45 dB    Cur SNR Margin       :       12 dB
   DS actual PSD           :    18. 9 dB    US actual PSD        :    11. 9 dB
   ADSL Firmware Version   : 232201_A
-------------------------------- ATU-C Info ---------------------------------
   Far Current Attenuation :       31 dB    Far SNR Margin       :       19 dB
   CO ITU Version[0]       : 0000414c       CO ITU Version[1]    : 00004342
   DSLAM CHIPSET VENDOR    : < ALA >
> adsl status @ 21:29 14/02/2010
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
   Running Mode            :    G.DMT       State                : SHOWTIME
   DS Actual Rate          : 2944000 bps   US Actual Rate       :   448000 bps
   DS Attainable Rate      : 2976000 bps   US Attainable Rate   : 1108000 bps
   DS Path Mode            : Interleave    US Path Mode         : Interleave
   DS Interleave Depth     :       32       US Interleave Depth :        8
   NE Current Attenuation :       45 dB    Cur SNR Margin       :       14 dB
   DS actual PSD           :    18. 9 dB    US actual PSD        :    11. 9 dB
   ADSL Firmware Version   : 232201_A
-------------------------------- ATU-C Info ---------------------------------
   Far Current Attenuation :       31 dB    Far SNR Margin       :       19 dB
   CO ITU Version[0]       : 0000414c       CO ITU Version[1]    : 00004342
   DSLAM CHIPSET VENDOR    : < ALA >
> adsl status @ 03:19 15/02/2010
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
   Running Mode            :    G.DMT       State                : SHOWTIME
   DS Actual Rate          : 2944000 bps   US Actual Rate       :   448000 bps
   DS Attainable Rate      : 2976000 bps   US Attainable Rate   : 1108000 bps
   DS Path Mode            : Interleave    US Path Mode         : Interleave
   DS Interleave Depth     :       32       US Interleave Depth :        8
   NE Current Attenuation :       45 dB    Cur SNR Margin       :       12 dB
   DS actual PSD           :    18. 9 dB    US actual PSD        :    11. 9 dB
   ADSL Firmware Version   : 232201_A
-------------------------------- ATU-C Info ---------------------------------
   Far Current Attenuation :       31 dB    Far SNR Margin       :       19 dB
   CO ITU Version[0]       : 0000414c       CO ITU Version[1]    : 00004342
   DSLAM CHIPSET VENDOR    : < ALA >
> adsl status @ 11:03 15/02/2010
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
   Running Mode            :    G.DMT       State                : SHOWTIME
   DS Actual Rate          : 3008000 bps   US Actual Rate       :   448000 bps
   DS Attainable Rate      : 3040000 bps   US Attainable Rate   : 1100000 bps
   DS Path Mode            : Interleave    US Path Mode         : Interleave
   DS Interleave Depth     :       32       US Interleave Depth :        8
   NE Current Attenuation :       45 dB    Cur SNR Margin       :       15 dB
   DS actual PSD           :    19. 1 dB    US actual PSD        :    11. 9 dB
   ADSL Firmware Version   : 232201_A
-------------------------------- ATU-C Info ---------------------------------
   Far Current Attenuation :       31 dB    Far SNR Margin       :       19 dB
   CO ITU Version[0]       : 0000414c       CO ITU Version[1]    : 00004342
   DSLAM CHIPSET VENDOR    : < ALA >

E3200 - Dropping wireless connection on the Mac

Pros: Gig Eth switch, no front-facing indicator lights, familiar web interface...
Cons: WiFi Protected Setup doesn't belong. Continually drops wireless connections to my Mac Book Pro (but none of my other devices), which worked just fine on the E3000 this unit replaced and works perfectly on other WiFi networks. REALLY SLOW web interface - average time to move from one page to the next is something north of 9 seconds. Again, never a problem with the E3000 that this unit replaced. Price? I wouldn't complain about price if this thing actually worked as expected.
Other Thoughts: I'm hoping it's just a flaky/defective unit and not indicative of the overall quality of newer Linksys products. Firmware isn't the issue - it's running the latest one from Linksys' site.

First of all please verify that you have got a 802.11n card in your computer. New generation routers (i.e. E3200) speaks an entirely different language with 802.11g cards, so while those adapters can work with the E3200, but they are not optimized to provide good performance. It is like having to translate from one language to another in real time when going from N to G.
Well, there are few things you should keep in mind with regards to N routers:
1) For the best possible speeds, you need to be using WPA2-AES as your security mode. Any other security mode will see your speed/range capped.
Any G devices in your wireless network will tend to hamper the performance of your overall network.
Ensure that your router is running the latest firmware from homesupport.cisco.com The new firmware includes performance enhancements and fixes.
The router by default uses a channel setting of auto, which means that it would keep switching channels depending on the interference. I’d recommend you set it to a fixed channel. Usually, 1, 3, 6 and 9 give you the best performance depending on your environment of course. I’d suggest you try different channels, observing each for a while, to see which gives you the best performance. You can follow the link here on how to change channels.

Connection Speed

Hi All,
Had some issues with my broadband router, replaced it and it's been stable for quite a few days. Prior to the instability I was getting 4.5mb download, but now it's stuck at 2.2, and has been for the last 91 hours.
Speedtest shows my ip profile at 2mbps, want to know the best way of getting that profile back where it was.
I saw on some other posts you can email the forum mods and they will assist, that might be my best option, but thought I would post statistics here just to confirm what I am saying.
I'm 99.9% happy with my setup at home, and have done the various tests to confirm it's not something I am doing, think the previous router going bad caused the issue.
Some screenshots attached of my speedtest results, and the stats from the router.
Jason
Solved!
Go to Solution.

your connection speed is being restricted by an increased noise margin caused by the earlier router problems you need to maintain a stable connection for up to 10 days and your noise margin will start to drop automatically and your speed increase
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Correctly choose Quicktime stream based on connection speed

Hello. I'm trying to make one web page/link that can deliver Quicktime content at multiple bit rates based on connection speed.
However, when I use reference movies to do this (either through MakeRefMovieX or XMLtoRefMovie), it doesn't choose correctly. When the Quicktime preference "Streaming Speed" is set to "Automatic" (which is the default, and covers 99% of my users), it always seems to choose the lowest available stream. I have to manually change my Quicktime preference to "768 kbps DSL/Cable", for example, in order for it to select the 768 kbps stream over the 256 one. It doesn't seem to matter what order or priority I assign the streams in my ref movie -- like I said, the "Automatic" setting always gums it up.
There has to be a solution to this, right? Something newer than "ref movies" perhaps? Any enlightenment would be appreciated! Thanks!

The best way to uninstall an application is through the program's own uninstall option if there is one. If you just drop the program icon in the trash, you end up with leftovers, which is what you're asking. Program pieces can load from a number of different places, so there's no one place to go look for them. Here's a list of where they may be loading from:
http://www.macworld.com/article/2047747/take-control-of-startup-and-login-items. html
To speed things up, I'd get rid of all the leftover pieces, uninstall anything you don't actually need, and take a look at the stuff that loads as a kernel extension in particular. Those things tend to cause problems sometimes.

BT Homehub 2.0 Dropping all connections. Wired and...

Hi All
I recently joined BT a couple of months ago after being with Virgin. I was very happy with the speeds up the service to begin. Then the homehub started dropping all connections, both wireless and wired. This would happen about once or twice per day and the only way to get the connections back would be to power off the homehub. The lights remained all blue and there was no apparently connection issues after ringing through to support. After a few calls to BT they agreed that the router was faulty.
I then received a replacement hub, and after connecting it, I found that it was even worse. It lost all connections about every 20 minutes to the point where I had to hook up the one I was about to return to BT.
I have read similar threads, but nothing has been able to solve my problem. I have checked the channels and tried changing them, although I was the only router on a particular channel to begin with.
I am about to ring up BT tomorrow to request yet another homehub. Before I do I was hoping that someone would be able to help. In the entire time I was with Virgin for 2 years, I think I lost connection maybe 2 or 3 times over 2 years with their supplied netgear router. This is why I really feel the fault is with the router and not the line. I am not against just buying a new router, so any suggestions that people have used with BT would also help.
See below for my router ADSL settings and also speed test results.
Thanks for any help you can provide.
Download speedachieved during the test was - 10128 Kbps
For your connection, the acceptable range of speedsis 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :13316 Kbps(DOWN-STREAM), 1188 Kbps(UP-STREAM)
IP Profile for your line is - 10000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 4.7:18.71:76.6 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
Upload speed achieved during the test was - 977 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1188 Kbps
Router Settings
Connection information
Line state
Connected
Connection time
0 days, 1:10:20
Downstream
13,316 Kbps
Upstream
1,188 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
4.7 dB / 5.6 dB
Line attenuation (Down/Up)
27.5 dB / 13.5 dB
Output power (Down/Up)
0.0 dBm / 12.9 dBm

Here you go. Thank you
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
6.1 dB / 5.8 dB
Line attenuation (Down/Up)
27.5 dB / 13.5 dB
Output power (Down/Up)
0.0 dBm / 12.9 dBm
Loss of Framing (Local)
11
Loss of Signal (Local)
1
Loss of Power (Local)
0
FEC Errors (Down/Up)
223864 / 0
CRC Errors (Down/Up)
6 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
15
I should also mention that I have already tried changing the channel using inssider to one not currently in use without success.
Cheers

Sudden drop in transfer speed

I have been trying out a WRT1900AC router for about a week and just developed a MAJOR drop in speed from the router to the computer while doing a file transfer:
This thing has been sending files to and from the router's esata and USB3 port at over 50 MB/s until just now.
I can still write to the drives attached to the router at 50MB/s + all day long. Getting files from the drives have suddenly dropped to 300Kb/s on the esata and the USB3 ports
Tried rebooting/powercycling the router, disconnected the drives and reconnected them, same result.
Anyone else run into this?
Funny, I just got done posting in another thread how fast this thing moved files to and from external storage. Now this,,,,,,
Maybe the universe is telling me not to keep this router?

1. What file sizes do you usually transfer? What are the file types?
For testing I used larger files (IE: ISO files, larger zipped files, etc.) rather than just copying folders or small files.
2. Are the files being transferred to and from your computer and a storage drive (hooked to the WRT1900AC)?
Files were moved all over: from a WD Mycloud (hooked up to 8 port gigabit netgear switch) to my computer. Also have a Toshiba 1TB USB3 drive plugged into the WRT1900AC USB3 port and an older WD 2 x1TB enclosure hooked into the WRT1900AC via the eSATA port. For testing I moved files all over the place: From the Esata to the computer, to the USB drive, to the WD Mycloud and back again. Also mixed up going from point A to B, then from point C to point B, etc. In all cases the slowest speed I get is 50MB/s + with some transfers topping out at 90MB/s!!!
3. If it's a storage drive, does it have USB3 ports as well?
Yes
4. What is the link speed of your computer?
Wired Gigalan
Routers do not usually need to be rebooted every now and then. They should be running 24/7. My guess is, the wired or wireless adapter may have adjusted speeds consequently dropping file transfer speeds.
Agreed. I can count on one hand how many times I had to reboot my last router over the 2+ years I had it.
Heres the other thing: the need to reboot is not just associated with file transfers. I get the "cant connect with the WRT1900AC" message just going into the user interface from time to time as well as being unable to see storage folders in Windows explorer from time to time. In these cases I can still go online, surfing and doing whatever. The router (according to the Smartlink page) just seems to disappear. Which doesnt make sense since if the router cant be seen online, how is it that I can still go online?
Anywho, I still have this week before I lose the ability to return/exchange it at Best Buy. Will see how things go.
And thanks for the reply and suggestions,,,,,,,,,,

Drop in connection speed

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