Drop outs with incoming phone calls

My Broadband drops out when I get an incoming phone call. I've changed the filter (twice) but it hasn't resolved the issue. It seems to be OK with outgoing calls, and doesn't always drop with incoming calls - just about 90% of the time. Anyone got any ideas?
Thanks
Judy
Solved!
Go to Solution.

then you have a high resistence fault and need to report a phone fault and get it fixed before you will improve your broadband 
phone faults
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