Drop Shadow Orange blur issue

AI CC v. x.0.0
Work PC Setup:
Core i7
16gb ram
Windows 8.1
GTX 750
The issue randomly arose on my co-workers pc. Has been working 100% until suddenly when she applies a drop shadow. The drop shadow has an orange blur extending out from it. However when we save out a file the orange disappears. No changes had been done to the pc and no updates were done. Restarting app and/or pc makes no difference. We made a new file separate from the original issue one, same deal. Thanks for any help you can provide.

Actually strangely enough we went back to take a screenshot and it seems to have fixed itself.
Options for the effect didn't matter. No matter the blending option, opacity, color, etc. Was done on varying color background as well as black and white bgs. Always had a peach-orange blur around the actual shadow itself. The exported image also was random variables I attempted. High quality or low quality jpg, PDF, TIF, or .eps. All appeared on screen perfectly fine in acrobat, windows image preview, and our rip. It was only in actual illustrator at it caused an issue. And now sadly I can't even show the silly thing. I apologize, but I do appreciate the real quick response.

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Message was edited by: Sujay Sarma
Change: Added Muse Version info

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Win2k Pro
2GB Ram
AICS 11.0.0
This is odd: the blur control in the Drop Shadow Effect and Filter dialog boxes is disabled. It seems to me there was a time it was ENabled.
This is the situation for both vector and bitmap objects. I've played with Document Raster Settings.
Truth be told, I _did_ reinstall Illustrator last year and have not used it much since.
Any insights you can share?
Thanks

Please excuse this post ... didn't mean for it to appear as a reply under another post. My apology. lk <[email protected]> wrote in message news:[email protected].. >I purchased a vector image from istockphoto ... when I opened the file in > illustrator it is just an outline without color. I select the outlines > but > can't fill it with color! What am I missing? > > > > > > <[email protected]> wrote in message > news:[email protected].. >> Win2k Pro >> 2GB Ram >> AICS 11.0.0 >> >> This is odd: the blur control in the Drop Shadow Effect and Filter dialog >> boxes is disabled. It seems to me there was a time it was ENabled. >> >> This is the situation for both vector and bitmap objects. I've played >> with >> Document Raster Settings. >> >> Truth be told, I _did_ reinstall Illustrator last year and have not used >> it much since. >> >> Any insights you can share? >> >> Thanks >

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