Drop Ship : Service Item

Hi Guru's
Please let me know whether Dropship process can be done for the Service item's
Requirement need to create Quote for Service item, then followed by Order and follow the drop ship process.
Thank you in advance.
Regards
Nikal

A given item CAN be procured internally or externally.
But that attribute is set when the sales order line is booked.
So you need some kind of a personalization that will look at the available qty of the item being ordered and then set the Source type to External if enough qty is not available.
Hope this helps
Sandeep Gandhi

Similar Messages

Drop Ship the item if stock is not available

Hi,
We have a requirement where,
A item is about to get expire (No more demand) but organization is having some stock of the item. So Purchase team has stopped procuring the item.
Now, when we receive any order for the specific item, client wants to look at the present stock and ship it if its available. If not, create drop shipment.
Does anyone aware of this functionality where a single item will behave as a stocked item if the stock is available and drop ship item, if stock is not available.
Any help will highly appreciated.

A given item CAN be procured internally or externally.
But that attribute is set when the sales order line is booked.
So you need some kind of a personalization that will look at the available qty of the item being ordered and then set the Source type to External if enough qty is not available.
Hope this helps
Sandeep Gandhi

Drop-ship warehouse Inventory Qty

Hello Experts,
I have made couple of transactions in Drop-ship warehosue / items (using GRPO document). I could not see the inventory quantity anywhere. Can you please guide me where could I check the inventory which is in DROP-ship warehouse ?
Thanks & Regards,

Thanks Sachin,
1. That means we can not use Dropship warehouse in any document on sales side other than Sales Order ?
Can you please guide me how can I keep the track / visibility of the inventory of my customer if I want to, without effecting my inventory value. Just quantity of my customer inventory need to be tracked... kindly help
Thanks & Regards

Value Credits for Stock Items - is this a viable solution? (Drop Ship Whs)

Hi all
I seem to have a solution for a long standing problem and have tested it but not tried it for real so was interested in your comments. It uses a drop ship warehouse to achieve the result but I donu2019t want to implement on site if it might also be doing things that I am unaware of. It all started off with some testing of drop ship warehouses, which I think is pretty poor functionality in B1, extract from my report below:
"The disadvantages of SAP drop ship functionality all centre around the fact that it does not generate stock movements. You lose audit trail and some reports that users may rely on eg stock usage. Also because there is no stock movement the item cost is not updated (ave or FIFO). This also means that you do not get a cost of sale on the sales order or invoice, if you have set the GP Base Price to item cost, and no COS in sales analysis. The sales invoice journal generated also does not post COS, just sales, but note that as there is still no stock transaction it can be invoiced before the PO receipt or invoice. And as the purchase receipt does not generate a stock transaction there is no journal and therefore no accrual (GRNI). The AP invoice just posts an expense to P&L but only when the supplier invoice is received. So it screws stock movements, item cost, sales analysis, P&L, BS accruals and there is little in the way of control."
However, this set me thinking about using it for value credits, report extract as below:
I realised whilst I was testing that the drop ship warehouse could be used very effectively to deliver a solution for something that has caused me much grief over the years. When you use the drop ship warehouse stock movements are never generated. Consider a customer who has been overcharged for goods and requires a credit. Historically, the advice has always been to issue a u201Cserviceu201D credit against a GL code because an u201Citemu201D credit document would book stock back into the warehouse and reduce the reported quantity of goods sold, which is not required. The downside of the service credit is that whilst GL postings may be OK sales analysis is now incorrect. But using a drop ship warehouse on the credit note line we get a document against the itemcode, stock is not updated and the credit value does appear in sales analysis as well as GL. Perfect! So we could create a warehouse, marked as a drop ship warehouse but clearly labelled as u201CVALUE CREDITS ONLYu201D, to be used for this purpose
What does anybody think about this solution - are there any downsides?
Thanks
Bruce

Hi Bruce,
Your understanding of Drop Ship is mostly correct. The proposal sounds good. The main point of the Drop Ship function would be no stock involved. You really do not need to label it is bad or poor. It is only useful for people who need it. If you could utilize the function for your goal, go for it.
Thanks,
Gordon

Drop ship warehouse shows in stock quantities for some items

We have a customer using SBO 2007 A SP 01 PL 08. The inventory posting report shows the drop ship warehouse with onhand balances. We have tried to create reversing entries to remove these quantities and the system ignores the transaction as it should. We are not sure how these balances got in the drop ship warehouse, but we need to get them out. Some quantities are negative amounts and some are positive amounts. What is the best way to remove these? They have zero inventory in the drop ship warehouse. This happened to six items out of 2600. Thank you in advance for your suggestions.

These six odd items must have something in common. You need log a support message for the matter. It is beyond forum capability.
Thanks,
Gordon

Changes to Drop Ship Orders with configurations/star items

Hi,
Can someone in this group clarify a few things with respect to changes to drop ship orders that has configured/star items. The CTO guide says that we cannot do configuration changes on the sales order, if the related PO is 'Approved'. There is a processing constraint that prevents it.
-->So can we cancel PO and the Purchase Requisition, then de-link the configured/star item on the sales order and then do configuration changes?
-->Assuming that the PO is NOT 'Approved', then we can do configuration changes on the sales order, so what happens to the PO. Does the PO get cancelled or the old configured/star item's PO line gets cancelled? The guide says it depends on the status of the PO. Its a bit ambiguous.
Can someone who has tested this function in R11i or R12 share their experience?
Thanks,
Nitin

The PO changes are not reflected automatically on the SO.
However, you can run the "Sales Order and Purchase Order Discrepancy Report" in Order Management. This report will at least give you the drop ship orders that don't match.
Hope this answers your question
Sandeep Gandhi
Omkar Technologies Inc.
Independent Techno-functional Consultant

Shipping for service item

can I do shipping for a service item ?
what I need is : we will create service items and we need to create delivery & shipment for this service items to follow it
I know I can use item category Dien ( service with delivery )
but what about shipping ? is it possible ?

Hi TW,
Sorry on this.I mistakenly posted without further testing and asking his requirement.
I have tried to simulate same scenario in my sand box and getting error as no delivery items found in order.
Can you share settings that how to create delivery with service item?
Samir,
Please share settings ( copying control b/w sales doc type to delivery doc.type as well as item category and schedule line category ) that how you have created delivery with service item.It could be highly helpful to all.
BR's,
Naren

External Supplier Drop Ship for Configured Item

Hi
Can anyone please confirm if we can do external supplier drop ship for ATO Models , Configured Item ( Star Item). We are on 11.5.10.2
Thanks

I believe so. Make sure that you make the source type = external for the ATO model.
Sandeep Gandhi

G/L A/C Determination for Drop Ship and Regular Ship of Same Item

Hello Friends,
We have a scenario,
Stock is Sales order valuated stock
For the same material, some times we do a drop shipment from vendor and some times we do a regular shipment from our plant.
Being sales order valuated stock the GL account (On the PR generated from sales order) for drop shipment is getting picked up from BSX. (standard SAP)
Our Finance team dont want the G/L account from BSX to be picked up.
Because the BSX G/L account is a finish good G/L account and we dont want to use that for drop ship.
How do we solve this issue?
What is the standard process to get the G/L account if the same material is drop shipped and regular shipped?
Thanks for your help.
Thil

Hi,
The most common way to solve your problem is to use split valuation.
This can be easily done. I you want to know how to use split valuation let me know I will detail steps you need to follow.
Regards
Srinivas

Presort Matching Freight Load Plan (Drop Ship)

We had a consolidator optimize a job that I ran as all origin entry (sent them mail.dat files). The job was originally palletized with 72 pallets and only 16 loose pieces. Their optimization to BMC/SCF Drop shipment involved entire pallets only to the drop ship locations and the 16 pieces entering locally.
Sounds easy enough? I just picked the same entry points they came up with, put the SCF's first, then BMC's. I can get all of the EP's except a handful to match up piece for piece. What seems to be happening is that the pallets are not created the same when I re-run the job as Drop Ship. I now get 3500 loose pieces for local entry. I have been playing around with the presort for days now, perplexed by this anomally.
Can anyone tell me why this could be happening/what I might do about it? SAP: I can send you the input file and presort (*.pst) control book if necessary.

Travis,
I would suggest logging a support message through the SAP website and attach your job files. We can then take a closer look at the job to see what was originally created and what is happening now with the new entry points.
Here are the steps to log a support message -
1. Go to http://service.sap.com.
2. Click on SAP Support Portal.
3. Enter your S-User ID and password and click u201COKu201D.
4. Click u201COKu201D on digital certificate.
5. Enter your S-User ID and password again and click OK.
6. Click OK on the following screen.
7. (This step is Optional) Setting up your Single Sign-on allows the site to remember your login and not prompt for it so frequently. To do this, click my Profile at the top of the page. Then click Maintain my Single Sign-on Certificate on the left of the page and follow the instructions.
8. After the Single Sign-On, Click on Help & Support and click Report a Product Error. Under System Search, click the drop down arrow next to your installation and choose your system, and click Search and then click on the BOB link.
9. When creating a SAP message it is required to search for Notes. (Knowledge Base articles) to see if you can find an answer to your question without having to log the message for support. In the Search Terms area, type your question and click Continue.
10. If you do not see any Notes pertaining to your question click on Create Message.
11. Choose the correct Component for the product you are creating the message for. The component is the support Q that your call will go into so the correct team can assist you. To do this click on the icon next to the icon next to the Component window to see a drop down list.
12. Click the arrow by BOJ-EIM to see a more detailed list. By each component the names of the u201Cproductsu201D you are using are listed. Choosing the correct component will get your Message logged for the correct support team.
For example:
a. BOJ-EIM-COR is used for ACE, DataRight IQ, Match/Consolidate, IACE, and FirstPrep products.
b. BOJ-EIM-COM is used for DeskTop Mailer, Business Edition, Presort, PrintForm, Label Studio
c. BOJ-EIM-DEP is used for DQXI, Data Insight, eDQ Infa, SAP Siebel, PSFT, Oracle, Rapid Library
d. BOJ-EIM-DF is used for Data Federator
e. BOJ-EIM-DI is used for Data Integrator, Text Analysis, Data Services
f. BOJ-EIM-DS is used for Data Services, Fazi/Fuzzy
g. BOJ-EIM-MD is used for Metadata Manager and Composer
h. BOJ-EIM-RMA is used for RapidMarts, BOW
13. After choosing the component, fill in any remaining required/optional items. **Required fields under Problem Details are flagged with a red asterisk.
· In the Short Text box, enter a brief description of the question or issue.
· In the Long Text box, you can go into further detail about what you are seeing or questioning.
· On this page also you can select to attach files if needed (please zip your files).
· When you are finished you can either click on Save Message or Send Message. If you click on Save
Message, the message WILL NOT be sent to support, it will remain in the Draft section of your u201Cmy
Inboxu201D for you to send later.
· If you want to send the message to technical assurance now click Send Message.
· You can see the messages you have u201Csentu201D to support by clicking My Inbox and viewing your Sent
Items.
Thanks,
Kendra

Drop Ship SO Schedule Ship Date to Purchasing NeedBy Date

Has anyone found a solution to resolve the fact that the Sch Ship Date defined on a sales order becomes the Need By Date on a Purchase Release document sent to a Supplier to fulfill a Drop Ship Order Line? This is confusing to the Supplier as the term NeedBy implies this is when the customer will need the product on site. If the supplier has the product there by the Need By Date transmitted from OM, then the product will arrive too early.
Thoughts?...

Let's assume the Customer Service person does not know whether the item is a drop ship item or not. The problem we have is that the Customer Service person normally uses the Scheduled Ship Date as the date Shipping must send out the product on product sourced internally. We are trying to keep things consistent for the end user.
We hope to use the Scheduled Ship Date as the date the product must be shipped regardless of whether the product is sourced internally or externally. Again, this is to keep order entry consistent for the end user and they do not have to think differently when entering the sales order.
Thanks for any feedback.

Suggested Strategies for Freight in Drop Ship Environment

Hello,
I am searching for suggestions on how to automate freight calculation and assignment to a sales order in a drop ship environment. Today the customer ships one type of item from a single supplier to the end customer. The supplier ships from one location. We have a solution today using an automatic modifier to apply the Freight Charge at order Booking. The modifier applies a different Freight Charge depending on the Ship Method (i.e. Ground versus expedited services).
In the near future they hope to leverage the benefits of drop shipping product in other product line offerings. There will be multiple products some of which will source from multiple vendors in different parts of the country. We may be able to leverage the solution described above, but it will become less appealing under the multiple vendor scenario.
I am interested in hearing any freight charge solutions in regards to drop ship scenarios and not just the one I described above.
Thanks for any thoughts or comments?

During GRN we cannot enter any value apart from the excise or customs duty, therefore the freight that you have incured at actuals cannot be captured during GRN and therefore cannot be transfered to the invoice also.
While creating invoice to the customer you can insert a freight condition type and enter the freight value manualy.
Generally in third party scenario we can only invoice the cust after purchase booking has taken place. In your case you want the cust invoice to be created based on grn, for that you have modify the copy control settings.
raj

Drop ship line did not split, the material have partial receipts, can the PR and PO be canceled?

hello,
I need some help with this issue. We have a drop ship line that have 270 cartons in status awaiting receipt, but in the inventory already received 624 cartons. The line of that sales order needs to be closed now, to invoice the customer. But the PR and PO looks like OPEN.
I tried to manually split the line in the sales order. To have two lines; one with the 624 already received, and other one for the 96 cartons left. But an error message shows when i do this.
The error its : You are not allowed to split Order Line because:Line is released to purchasing
I found in the ORDER ORGANIZER when i chek the Sales Order, the ORDER SOURSE LINE REFERENCE the last line (which suppose to be splitted with the reception of the material) have a number lower than the line before it.
example: line 2.5 have OE_ORDER_LINES_ALL27231981 and line 2.4 OE_ORDER_LINES_ALL27232315
Can somebody help me with this?
i also found a bug in meta link but i think something can be done. bug 2281449.
Thank you,
Paloma Cadena

We had similar issues in the past. We solved them by doing a mini customization.
The customization created an short-text attachment of the type "Note to receiver" at the PR level. The attachment included the Sales order # and line#.
This attachment flows from the PR to PO and is also available to the receiving clerk during receipt.
However, once the PO is received, we did not transfer the information to onhand. I don't think one can unless the item was serialized or lot controlled.
Hope this helps,
Sandeep Gandhi
Independent Techno-functional consultant

Freight from PO or goods receipt into sales order in Third party drop ship

Hello!!!
We have a requirement where the freight charged by vendor in third party drop ship sales order scenario should show up in the billing document to customer. So we will create a sales order with TAS item category. This will create PReq and PO subsequently. Once the vendor delivers the goods to customer and we do the goods receipt in the system, we will bill the customer. While we bill we want to bring the actual freight charged by vendor to the customer billing document. Also we bill the customer as soon as we do the receipt and do not wait for the vendor invoice.
I am not sure if we can do this standard SAP but would like to if anyone has come across this scenario and what is the approach if we need to do this. We can have vendor send us the freight while doing the goods receipt but not sure how to transfer the value to sales order or to billing document directly.
Any help or idea is appreciated.
Thanks in advance,

During GRN we cannot enter any value apart from the excise or customs duty, therefore the freight that you have incured at actuals cannot be captured during GRN and therefore cannot be transfered to the invoice also.
While creating invoice to the customer you can insert a freight condition type and enter the freight value manualy.
Generally in third party scenario we can only invoice the cust after purchase booking has taken place. In your case you want the cust invoice to be created based on grn, for that you have modify the copy control settings.
raj

Vendor Drop Ship Sales Order statues Issues

Process flow : OR ( item category ZVDS u2018Vendor Drop Ship" ) >> PO >> MIGO >> Invoice ( its order related billing ) no delivery involved in this because of drop ship
after sales order OR system generate PR and PO and if customer reject the PO so user put line item as mark for deletion in PO we cant delete PO and its tie up with Sales order and Over all statues at header lever is OPEN u2026is there any way where we can change over overall statues in sales order
We have an significant amount of these orders that continue to appear in numerous reports when they should not be of selected criteria,
But the main issue being when these orders are cancelled, returned, etc. They are not removed from VF04 "Billing Due list".

Pls reply me

Drop Ship : Service Item

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