Dropped my iphone 4s in toilet for just a second any suggestions?
Hi, I dropped my iphone 4s in toilet, only for a sceond. It has no screen now, any suggestions? I retrieved all photos, but don't know how or if I can get apps and contacts If you have any ideas?
Water and electronics don't mix well. Most likely will need a new phone. Make an appt. at an Apple store for an out of warranty replacement. http://www.apple.com/retail/geniusbar/
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Try Resetting Network Settings from Settings > General Reset.
If that doesn't do it, this Apple doc might have something helpful -> iOS: Troubleshooting Wi-Fi networks and connections -
I dropped my iphone the logo appears for 3-4 seconds but then turned off
my maid recently dropped my iphone 5s now there is no scratch on LCD but the iphone get on for 3-4 seconds the logo also appears but then the screen get off the screen only turn on at charging
You have a big problem. Apple does not do business in Pakistan. So there is no way you can get Apple to fix it unless you take it back to the US. Mailing it back won't work; they will not accept shipments from outside of the country. About your only other option is to take it to a reputable repair shop in Pakistan. And hope you are lucky, because Apple does not sell spare parts, so any repair will not use authentic parts.
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I dropped my iPhone in the toilet?
So, I was in my bathroom just about to get in the shower while listening to music, being the clumsy person I am, I ended up dropping my iPhone in the toilet. I quickly gathered the iPhone, and placed it in rice. I waited 3 days, and if I plug it into my laptop, it turns on for about 10 seconds (only logo appears) then it shuts off. I was wondering if I visited the Apple Store, would they replace this? I have an iPhone 4.
Btw, I don't have a warranty.It was $99 with a contract heavily subsidised by the carrier.
Retail price for a new one without the carrier subsidy is $450. -
I dropped my iPhone 5 in toilet, it worked again, but a week later is doesn't anymore.
A week ago today, I dropped my iPhone in the toilet. The bottom half was submerged. I took it out immediately and tried to dry it. I had to get to class so I wiped it and put it face down in front of a fan on a paper towel so it could drain. I went to class for an hour and half then got rice from the store. I rushed back and put my phone in it over night. The next day, I plugged it in and it began to charge again. I had some issues the first day with the touch capabilities working sometimes and not other times. After that day, it worked fine again, except the regular camera and flashlight do not work. That didn't really matter to me as I am upgrading in a few months and the front-facing camera still works. The phone turns off near 20% battery, which is not too bad. Now, today, my phone died around 9%, but I didn't notice for awhile that it was dead. I plugged it into my laptop, but the phone charger was starting to rip. I thought that was why it wasn't charging. Then, I used another cord and it still did not charge. My two roommates each tried to get it to charge and both dropped my phone on the floor (Not sure if that has anything to do with the problems I'm having). I let it sit then plugged it back into my laptop. The battery picture with the red line showed up. I let it stay plugged in for about half an hour to come back to a phone with still a black screen. It was very hot so I unplugged it. I let it sit then retried again. The battery picture has not come back and it will not respond to charging from either an outlet or laptop. Not sure what to do or what is causing this. I read online that people used the "hard restart" with the home and lock buttons, but it is not working. I think it may be from dropping it in the toilet and falling on the floor, but I'm not sure. Anyone have any ideas on how to fix this? Or at least get it to charge?
Please make a Genius Appointment and take it in for service. ASAP.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
I need a help !!! Please ,I dropped my iPhone 5 in toilet and I didn't get fast maybe 5mins before I get it because I didn't notice drop it and it won't work now it's almost 1week I'm waiting it still it don't work ... But when I plug my charger it goes light and show up apple logo and die again I don't know what to do and it's so expensive here at Japan pls.. Help maybe there still way to get it work again
Thank you ,ReanAt this point it's clear that it's been damaged and will need to be take or sent to Apple for replacement.
Regards. -
Dropped my iPhone in the toilet, any helpful solutions?
dropped my iPhone in the toilet, any helpful solutions? im letting it dry out in the sun right now.
Try the rice trick:
How to fix a wet iPod or iPhone
But I'm afraid you'll have to get it serviced:
Apple - Support - Service Answer Center
Message was edited by: Ingo2711 -
My iPhone is getting stuck for a few seconds everytime I do something, if i type a letter it will type it twice or a few times, if i click to close the browser it stucks there for a few seconds before closing, if i try to open some app it gets stuck there.
I have restored it and loaded the backed up material again. But this problem doesnt seem to go away. Sometimes it is too much sometimes it is not noticeable, so what exactly could be wrong and what ALL should I do to get it fixed? Please reply.Thank you. You are very kind. First I backed everything up, then restored as a new phone, and then i couldn't see the contacts, the contacts were not restored when i restored as a new phone. So in order to get the contacts I restored from the backup but then the same problem happened again.
What I meant to saw was that the probelm disappeared when i restored as a new phone, but it reappeared when i restored from the backup. So is there a way to just somehow get the old contacts when the phone is restored as a new phone. All I need from the current phone is the contacts to be there when I retore as a new phone.
I hope I am clear.
Kindly help -
My iPhone is getting stuck for a few seconds everytime I do something, if i type a letter it will type it twice or a few times, if i click to close the browser it stucks there for a few seconds before closing, if i try to open some app it gets stuck there.
I have restored it and loaded the backed up material again. But this problem doesnt seem to go away. Sometimes it is too much sometimes it is not noticeable, so what exactly could be wrong and what ALL should I do to get it fixed? Please reply.I did that many times, I mean I do it everytime. But it doesnt seem to help. It is strange sometimes the phone is slow and stucks for a many seconds, sometimes it is just one or two seconds. Thank you for your help though, but is there something else that you could think of?
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My iPhone 5 with 6.1.2 is draining the battery in 4 hours with little use. It has just started. Any suggestions? Any apps that are known to cause a problem? I recently loaded Fantastical and Cobook (since deleted).
hello if you dubble tap the home button and see if thare are app if so delete the. if your still haveing problem then turn the britness down. and if that duse not work you must have gottin a defective battery
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I went to synch my iPhone, iTunes asked for an update, I said yes, then my iPhone froze with a silver apple showing. Any suggestions?
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1 -
I have an iPhone 5 unlocked but cannot get a payg nano sim for Vodafone uk. Any suggestions ?
I have an iPhone 5 unlocked but cannot get a payg nano sim for Vodafone uk. Any suggestions ?
If Vodafone does not provide a nano-SIM card, there are no suggestions. Not only is the nano-SIM card smaller, it is also thinner, so cutting a micro-SIM card down to size wouldn't be enough to fit.
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I have a new generation Product (Red) 64GB iPod Touch...about 2 days ago my apps just stopped updating, any suggestions?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- go to Settings>iTunes and App Store and sign out and sign back in.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I am looking for a (free, ideally) virus scan/check for my MacBook Pro -- any suggestions?
I am looking for a (free, ideally) virus scan/check for my MacBook Pro -- any suggestions?
Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, and a technological fix is not going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the scam artists. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software.
☞ Rogue websites such as Softonic and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in everyemail attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It's as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
I have purchased and installed Facebook, pages and numbers apps. However I am now unable to open any of these apps. When I click on the app the GUI just bleeps. Any suggestions to resolve this please?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or....
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or....
Try downloading another app - any free app is fine. See if that resets the other apps.
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