Dropped my iphone 5. Can I get the screen replaced for free?

Dropped my iphone 5. This is the replacement phone Apple gave me a month ago - the camera didn't work properly so they gave me this one. They told me it has a 90 day guarantee. Can I get the screen replaced for free?

That is not a 90 day guaranrtee. It is a 90 warranty which only covers workmenship and materials not damage. So no. You are going to have to pay to get it replaced.
Allan

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  • HT4528 Can I get a screen replacement for free if i'm still under warranty?

    Can I get a screen replacement for free if i'm still under warranty?

    Not if it was caused by accidental damage. You can make a Genius Bar appointment at your nearest Apple Store and see if they do screen replacement. If they do it is $149, if they can't it is $229 for an out-of-warranty replacement. If you bought AppleCare + it is a $49 deductible.

  • Can I get my screen replaced for free?

    At a New Years Eve party I was riding my little cousins Green Machine bike thing and I turned a corner and I had my iphone 4 in my front pocket and I turned a corner and it slipped out and hit the concrete ground. It has a shatter place at the top left corner on the white part on the front then it continues down to the home button,and across the top of the screen. I didn't have my Otter Box on it but I put it on after that happened. It covers up the shatter on my screen but thats pretty much it. I've been seeing people on here that has been getting there's replaced for free, so I was wondering if I could get my screen replaced. I don't have the Apple Care thing but I know that I have the Apples Warranty until December 16, 2012. Does anyone know if that covers getting my screen replaced for free or anything? I reallly need a new screen, I just don't want to spend a fortune on it! Please help!!!

    Warranty does not cover accidental damage and I  would rate your chance of a free replacement as close to zero
    Nobody can stop  you asking but don't be offended when they refuse
    You will likely be charged for a refurb replacement which in US as an example is $199 for a 4S and $149 for all other iPhones

  • I got my iPod 4g 5 days ago and I cracked my screen can I get the screen fixed for free?

    My iPod is cracked and I got it 5 days ago and I dont want to pay 100$

    Jamesaldwin wrote:
    No it wasn't but what if I brought to the apple store or sent it to them?
    They would tell you that accidental damage is not covered by the warranty.

  • I can I get a screen replacement for free

    Hi I just got my ipad 2 screen broken accidentally and I need help. I just got it 3 weeks ago so the warranty should cover this. Can anyone help me?

    I was in a similiar circumstance this week.  I accidentally dropped my two week old ipad2.  My gf bought it for me for my birthday.  I called my nearest apple store all upset about it.  They booked an appt with me that same day to look at it.
    I arrived at the store again very upset and beside myself that I broke this very expensive gift that I absolutely love.
    "paul" at the store was phenominal.  He could definitely see how upset i was. 
    he explained that this kind of damage is definitely not covered under warranty.  And that the repair bill would be 259.00.  i knew I could not afford that right now, he proceeded to tell me its ok, you have caught me in a very good mood.  And he believed in Karma.  He replaced my ipad2 free of charge. :-)  WOW that is customer service!!!

  • I downloaded an album a while ago on my ipod and i had to restore my ipod and everything left, can i get the album back for free?

    i downloaded an album a while ago on my ipod and i had to restore my ipod and everything left, can i get the album back for free? when i restored my ipod, all of my music left but i bought a few things, but they are not in the icloud so can i get the music back?

    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519

  • I just bought the new late 2013 iMac.  Can I get the new iWork for free?

    I just bought a new late 2013 iMac.  Can I get the new iWork for free?  I updated it to Mavericks also.  The Mac App store is showing $19.99 for each iWork component (Pages, Numbers, Keynote).  I also bought the previous iWork version, if that matters.  Free updates for iPhoto and  iMovie seemed to show up with no problems.  Maybe these are just glitches that will clear up in a couple of days?

    Hi.  If you want it to get updated, this should take care of it.
    1. Uninstall iWork from your Mac.
    2. Do a fresh install of iWork from DVD.
    3. Install iWork update from Apple Downloads (direct link here:  http://support.apple.com/kb/DL1563)
    4. Sign into the Mac App Store, and check for updates.  It should now show up as a free update.  You may have to give it a few minutes (i.e. 10-15 minutes).
    I've been a Windows user for years, so I know all of the tricks by now.  I had hoped I would not need this knowledge for a Mac, but oh well...
    Good luck.

  • I bought photoshop elements in the Itunes store, can I get the PC version for free or at a discount?

    I bought photoshop elements in the Itunes store, can I get the PC version for free or at a discount? I'm about to migrate back to PC and I'd love to not have to buy the program again. I'm not sure how it works though since I bought it through the Itunes app store, not adobe directly. Am I out of luck?

    Theoretically you can use the itunes version to qualify for adobe's upgrade discount, but that's it. All download versions are single platform. And in many countries the street price of the full version of PSE is less than adobe's upgrade price, so it's usually not worth pursuing that. However, if you wish to, I'm told you use your apple ID as your serial number when asked. I don't know anyone who's done this, so I don't know how well it really works.

  • I bought the macbook pro few months ago can i get the lion upgrade for free as a part of my software support?

    i bought the macbook pro few months ago can i get the lion upgrade for free as a part of my software support?

    They announced it; sorry, no free Lion:
    "The Mac OS X Lion Up-To-Date upgrade is available at no additional charge via the Mac App Store to all customers who purchased a qualifying new Mac system from Apple or an Apple Authorized Reseller on or after June 6, 2011. Users must request their Up-To-Date upgrade within 30 days of purchase of their Mac computer. Customers who purchase a qualifying Mac between June 6, 2011 and the date when Lion is available in the Mac App Store will have 30 days from Lion’s official release date to make a request."

  • I bought the Mac version of Premiere Elements, can I get the Windows version for free or cheap with my serial number?

    I bought the Mac version of Premiere Elements, can I get the Windows version for free or cheap with my serial number? I'm about to migrate back to PC soon and I'd love to not have to buy the program again since I just bought it. Under my order history though it only shows it for Mac so I wanted to make sure.

    ihavea4
    The boxed packaging is not sold by Adobe direct. If you want to explore that type of purchase which offers the perk of a Windows and a Mac installation disc, you need to purchase from an authorized reseller who is not going to offer you "upgraded pricing". The seller would be its own entity with its own pricing and own return/refund policy. Sometimes the authorized reseller price may be less than the Adobe"upgraded pricing".
    Did you purchase your Premiere Elements 13 Mac from Adobe direct and are within 30 days of purchase? If so, you can contact Adobe Chat Orders to ask for return/refund. And, then you can explore the authorized resellers for pricing and availability of the box packaging. Maybe check out the pricing all around before making any final decisions.
    Please review and consider.
    Thank you.
    ATR

  • If I preorder a album can I get the songs available for free

    If I preorder a album can I get the songs available for free?

    If I preorder a album can I get the songs available for free?

  • My battery condition is replace soon? I still have applecare. Can I get my battery replaced for free?

    This is what my system profiler says.
      Charge Information:
      Charge remaining (mAh):          4029
      Fully charged:          No
      Charging:          Yes
      Full charge capacity (mAh):          4145
      Health Information:
      Cycle count:          1051
      Condition:          Replace Soon
      Battery Installed:          Yes
      Amperage (mA):          558
      Voltage (mV):          12567
    The charge doesn't last nearly as long as it used to. Can I get a battery replacement?

    As a rule Apple will not replace the battery after the first year as the battery is considered a consumable item.
    Also you have over the rated cycle count so the battery is Used Up, Consumed.
    Now it all depends on what G bar you take it to and what G person you talk to but don't get your hopes up that you will have it changed for free. More then likely it Will Not be changed for free.
    Zarathustran wrote:
    I still have the applecare protection plan until June. It was bought in June of 2010.
    Here is what the system profiler says.
    Model Name:          MacBook Pro
      Model Identifier:          MacBookPro7,1
      Processor Name:          Intel Core 2 Duo
    It is a MBP 13"

  • If I download the iPad version of an app can I get the Mac Version for free

    Just like on Iphone to Ipad, I noticed on the mac app store i own most of the big 10 dollar apps for ipad, i can rebuy them for free or will it charge me.
    A good example is EDGE or Asphalt 6
    Thanks For The Help

    iPhones and iPads run the same OS.  You cannot run software designed for iOS on your Mac, so you will have to re-purchase any software that has a Mac version, just as you would for most software if you owned a Windows version and wanted the Mac version.

  • HT3302 Where can I get a screen replaced for the new ipad?

    Do apple repair screens for the new ipad?

    Apple does not repair iPads, but if the screen has been damaged due to accident will replace the entire iPad for a flat fee. If you have AppleCare+ on the iPad, the cost will be relatively minimal; $49 in the US. Otherwise, see the Repair Pricing section here:
    http://www.apple.com/support/ipad/service/faq/
    There are independent iPad repair services that may be able to replace the screen for less. Do a web search for "ipad repair".  You can also look for parts and instructions and do the repair yourself. Note, though, that if you elect to have the iPad serviced by an unauthorized shop or perform your own repair, you will get no further support from Apple.
    This is the iPod touch forum, by the way.
    Regards.

  • I just purchased an ipad air and can't get the iwork apps for free as advertised.

    Just purchased ipad air.
    iwork apps are still showing up as 10 bucks.
    How do I get them for free like you are supposed to??

    Go here to verify your device registration (you'll need to login using your Apple ID credentials):
    https://supportprofile.apple.com/
    You can view your registered device(s) here and if there are any you've missed registering, you can do so that as well. You can also register new devices here.
    Afterwards, visit the App Store and your free apps should be available to you.

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