Dropped my iphone 5c on the back. It got purple lines and then went completely black. functions such as siri still work

i dropped my iphone 5c on the back. It got purple and white lines. it slowly transformed to being completely black. If i were to activate siri it would work. so would the sound.

You damaged the phone. take it in to an Apple Store for an out of warranty replacement.

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    My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!

    Hello chindeepchow,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#3000
    Resolve communication issues
    Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Have a nice day,
    Mario

  • My iPad screen has gone black.  I have tried resetting it with the sleep and home buttons and it only flashes the apple on the screen for a nano second and then it goes black again.  I can even hear notifications arriving, but I cannot see anything...

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    When the power is on and I press the home button, I can slide my finger where the slider bar "would be" and it makes the noise as if its "opening" flashes a blue screen then returns black...

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    See this Older Discussion... Just read iPhone instead of iPod...
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  • I dropped my iPhone 4S in the toilet. Now it won't shut off and the camera light stays on. What should I do?

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    Service and Repair - https://selfsolve.apple.com/  Repair options (require hardware serial number)
    http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one  <-- enter correct country once on page

  • Okay so i had an iphone 5.  I backed it up on icloud. Then i got the new iphone 5s i restored ot from icloud from my previous iphone 5.  Now everything works find execept now the games are slowy and drops the frame rate and look choppy. Please help.

    Okay so i had an iphone 5.  I backed it up on icloud. Then i got the new iphone 5s i restored ot from icloud from my previous iphone 5.  Now everything works find execept now the games are slowy and drops the frame rate and look choppy. Then i restarted my iphone 5s as a new device downloaded the same apps even the ones optimized for ios 7 and the games still lag. And i just got my iphone 5s replace.  The funny thing is.  While im playing games and their running choppy and slow and if i take a snap shot inside the phone. They run smooth and HD but just for a few seconds and boom they go back to slow and choppy.  Is it the ios 7 or the iphone 5s it self? Like i said this is my replacement iphone 5s because the other 5s did the same thing. And it was running slowly.

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  • I dropped my Iphone 4 on the cement and the back is all cracked, and the phone wont turn on either.

    I dropped my iPhone 4 on the cement and when I picked it up the back was all smashed and broke and I checked to see if the phone itself was alright, but It wont turn on anymore. I have no idea what happened

    Krystal99 wrote:
    . I have no idea what happened
    Could be this...
    Krystal99 wrote:
    I dropped my iPhone 4 on the cement and when I picked it up the back was all smashed and broke ...
    Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required... Be sure to make an appointment first...

  • I dropped my iPhone 4S on the ground and my lock screen button is jammed, I tried turning it back on by plugging it in to a charger, but it won't turn on.

    I dropped my iPhone 4S on the ground and my lock screen button is jammed, I tried turning it back on by plugging it in to a charger, but it won't turn on. Can anyone help me?

    Make an appointment at the Genius Bar. There is no magic that will fix broken hardware.

  • HT1937 i drop my iphone 4 to the toilet is possible to get my information back

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    have you ever done a backup of your phone? if you haven't and if your phone doesn't work then all your info/data will be gone.

  • I dropped my iPhone 4s down the toilet and now the touchscreen won't work?

    I dropped my iPhone 4s down the toilet because I saw a spider on the seat and jumped, causing me to drop it down the loo. I fished it out and dried it off. The phone was on so I tried to turn it off so it didn't fry the inside of it. I held down the power button and the usual "Slide to power off" slider came up. I tried to swipe it and the phone wouldn't do it. I kept trying to swipe but it wouldn't let me and the screen started to do something like this: http://www.youtube.com/watch?v=Ij7r2dyqBMg
    It then stopped and stayed on the homescreen but slowly faded to a plain white screen and wouldn't do anything. I took out my SIM Card and dried it off because I didn't want it getting damaged. Then it turned to a black screen and once again did nothing, so I plugged it into my Macbook and it vibrated, indicating that it was being charged. Also, my iTunes & iPhoto icons started bouncing. The screen was still black so I unplugged it and left it on my bedside drawer to do whatever. About an hour or so later my boyfriend pressed the home button and the screen turned on, but it looked like a cloudy sky. It wouldn't do anything else so again, I left it for about an hour.
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    I think that we all know the answer to this one.
    Unfortunatley the device is concidered damaged by water. Apple can do an out of warranty repair which would cost $199. Generally they would just replace the device in this case for the $199.
    The alternative is to Purchase a new device.

  • I dropped my iPhone 5s in the toilet last night, what do I do?

    I dropped my iphone 5s in the toilet last night! I quickly grabbed it out. It had an otterbox defender on it, I dried it took it out of the case, dried it again and blew in the headphone jack, speakers, and charging port. I then immediatly put it in a ziplock bag of rice and left it overnight. This morning I took it out turned it on and it was fully functional (finger unlock, touchscreen), I didnt check the speakers though. The screen on the top left has a streak (about an inch long) that looks like water damage.  I turned my phone back off and put it back in the bag of rice and Im planning on checking it again later tonight. Is my phone ruined or can I make it go away? Also, will my phone be okay in the long run?

    There's no way to know how much damage was done.  It didn't help that you took it out of the rice and turned it on... that may have permanently damaged it.  Leave it off, in the rice for several more days... you might get lucky.

  • I dropped my iphone 5 in the toilet about 3 hours ago, I've had it in a bag of rice since. I tried turning it on, but nothing. How long should I wait before i go get a new phone?

    I dropped my iphone 5 in the toilet about 3 hours ago, I've had it in a bag of rice since. I tried turning it on, but nothing. How long should I wait before i go get a new phone?

    If water drained out of your phone when you pulled it out of the toilet it is most likelyh dead.  Stop trying to turn it on or plugging it in.  You really need to put it in a bag of rice for 3-4 days and just leave it alone.  It will take that long to get it totally dry to see if it is going to come back to life.
    Good luck, but since you tried to turn it on, and plugged it in while it was probably still wet inside I would not count on it surviving.

  • I dropped my iPhone 5S in the toilet and now the screen is not fully responding

    So last monday i accidentally dropped my iPhone 5S on the toilet. I immediately dried it off and tried the rice trick. I left it there for 6 days til today it finally turned on. To my surprise, when it turned on i tried entering the lockscreen code but the letter "E" is not working, so i cant put the code in. The whole thing is so frustrating. I thought I'd try to restore the device but when I tried, iTunes told me I had to turn off "Find My iPhone" first, and I obviously can't do that because I can't unlock the device.
    As if it couldn't go any worse, I am willing to pay the 260€ that Apple charge for fixing water damaged phones but i live in Tenerife, a small island that belongs to Spain and Apple said that the only way of them fixing it is me taking it to an Apple Store in Spain and I cant really travel and I really need my phone :/ Any solutions? Please?

    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for out-of-warranty (OOW) service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone Model
    Out-of-Warranty Service
    iPhone 5s, iPhone 5c,
    iPhone 5
    261,10 €
    iPhone 4s
    211,10 €
    iPhone 4, iPhone 3GS,
    iPhone 3G
    161,10 €
    The Out-of-Warranty Service fee includes an 12,10 € shipping fee, which applies only if service is arranged through Apple and requires shipping. All fees are in euros and include VAT. iPhone Out-of-warranty service may also be available from your wireless carrier. Pricing may vary.When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for out-of-warranty service. An iPhone that is repaired or replaced has a 90-day limited hardware warranty or assumes the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms and Conditions for further details.
    and to contact
    Contact Apple for support and service

  • I dropped my iphone 5 in the water, its dead and when I try to charge it the apple logo comes and goes, thats my only sign of life, I've done many after market repairs but what I want to know is if I should replace the ligntning port or the battery

    I dropped my iphone 5 in the water, its dead and when I try to charge it the apple logo comes and goes, thats my only sign of life, I've done many after market repairs but what I want to know is if I should replace the ligntning port or the battery... or just buy a galaxy s5?

    If you dropped it in water, and then plugged it in, you may very well have destroyed the battery and/or the logic board.  Charging/plugging in to a power source is very damaging to wet electronic devices.  There is not much you can do but replace the entire iPhone...and since you did repairs yourself Apple will not do an out-of-warranty replacement.
    You can try replacing the battery, the lightning port is another issue, but I would not expect that iPhone to work again.

  • How can I turn off imessage for just one of my contacts? Me and my husband just upgraded (both had iphone 4), I got the iphone 5s and he got he note 3. All my text to him automatically send as a imessage. Ive tried to delete his contact and then went back

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    Have your husband text the word "stop" to 48369. This should take his number out of the iMessage system.
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