Dropped my iphone.....shattered screen

hi,
i was just wondering if anyone knows how much roughly it will cost to get my screen replaced in an apple store and how long it will take?
thank you
amanda

I have the iphone 4 and dropped it yesterday at a wedding trying to take a pic of my boyfriend and I.  I've taken  hundreds of pix like this and never failed. However, it slipped from my hands and dropped to the cement stairs from about 5-6 feet (I had a case, but it was more for "fashion" and a hard plastic case). As my bf turned it over to pick it up, the face was completely smashed/shattered at the top and about 3/4 down the screen, but still worked. I have dropped it a few times before, but not from so high. Anyway, I was freaked out, had to go back inside and conceal my sorrows as I didn't wanna be a debbie downer. Woke up the nxt morning, made a genius bar appointment. Got there and after telling my story, was told Apple would give me a one time deal - replacing the entire phone for free. Literally, my heart skipped a beat!  I signed the papers, which would have cost me $229 other wise.  I was VERY pleased with the service. He also told me that Apple does this because "life happens" however it's a one time exception (if it's the first time phone's been damaged). 
Needless to say, I was more than thrilled, immediately went out and bought an otter case...Extremely satisfied and happy with their service today

Similar Messages

  • Drop my iPhone 4 screen shattered if I have it replaced instead of repaired do I loose all my purchased apps?

    So my luck finally ran out after dropping my iPhone 4 several times on concrete with minor if any damage. But today I dropped my iPhone and the screen shattered. I'm comparing repair verses replacement and I'm leaning towards replacing. If I have it replaced instead of repaired do I loose all my purchased apps?

    apps, music and well everything is tied to the appleID one connects with
    not the device one use to connect
    you could not lose the right to redownload the apps you bought for free even if you tried

  • Dropped my iphone and screen is blank

    I recently dropped my iphone and now the screen won't show up. Anyone have any ideas how to fix it?

    Make an appointment at the Genius Bar of your local Apple Store. Take your credit card. An out of warranty replacement for an iPhone 4 is US$149.
    It's broken.

  • Dropped my iPhone, white screen, have AppleCare service

    I am such a dumb duck for dropping my iPhone while playing tennis, and now, my phone is just a white screen.
    I have a AppleCare service for my iPhone, so does that cover my phone for damage?

    Doubtful Apple is that stupid. If you call AppleCare to handle this over the phone, your iPhone will be picked up and returned for inspection and testing. If you make an appointment at an Apple store if there is one nearby, your iPhone will be inspected and tested - they won't just take your word for it and give you an exchange under warranty. This isn't Apple's first rodeo.
    More than likely this problem will be determined to have been caused by accidental damage. You may get lucky by not be truthful up front but if you prefer being deceitful, then hopefully you won't reap what you sow. Even if you are truthful, you may get an exchange under warranty anyway.

  • HELP !!! I dropped my iPhone chipped screen then said connect to iTunes so I did said error -1 ( is it cheaper to buy a new iPhone or fix the one I got )

    Help me , first how much does it cost to get it fixed and second is it cheaper to get a new phone .....

    Error -1 indicates a hardware failure. You'll need to get your phone replaced, which will cost you $149.  You can decide if it's worth paying this replacement cost, or buying a new phone.

  • I dropped my iphone and the screen has blue lines on it. Siri still works but the screen doesn't but the screen isn't cracked or shattered. What should I do?

    I dropped my iphone and the screen has blue lines on it. Siri still works but the screen doesn't but the screen isn't cracked or shattered. What should I do?

    Bring your phone and $199 to the Apple store for an out of warranty exchange of your phone.  You clearly broke it when you dropped it.

  • I dropped my Iphone 5 which resulted in it shattering and the screen was still on but it was black with only a white line through it so I couldnt access the phone however I switched over to my Droid and now I cannot send or receive messages?

    I dropped my Iphone 5 which resulted in it shattering and the screen was still on but it was black with only a white line through it so I couldnt access the phone however I switched over to my Droid and now I cannot send or receive messages and I cant turn off imessage because I cant see anything on the screen.  Help?

    Then the bottom of the support document states that if you do not have access to the device (which unfortunately because of the screen issue you do not) to contact Apple Care. That is what you need to do.

  • Shattered iphone 5 screen

    hi all, i recently dropped my iphone 5 and shattered the front glass screen, the touch screen is still working normally but i am concerned as the glass is so badly damaged that it is starting to lose small pieces of the glass. Unfortunatly i do not have the phone insured as it was quite expensive when i aquired it and planned to get it insured later.
    Can i get the screen fixed for a reasonable price as everywhere i have looked seem to be charging around £200. This price is way too expensive for me to manage but i am worried if it is not fixed soon the phone will break completely as the screen is losing glass.
    Any help would be appreciated, thanks in advance

    At Apple Store perfect replacement iPhone 5 exactly like yours, same color, same GB is £ 186. Not cheap, but it is fairly quick, few minutes if you make Genius reservation, and keeps your original Warranty in place. If you purchased AppleCare + Plus then it would be much cheaper.

  • A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touchscreen not working plus there are blured lines across the screen and I can't see anything that it displays. Now when I try too connect my iPhone 4 t

    A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
    Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
    But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
    I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
    How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
    Thank you in advance,
    SiHero

    If you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
    If Verizon return it to Apple it wil not be handled by Apple
    If Verizon also use unauthorised repairers you may be lucky
    (Apple do not sell parts to local guys or anyone else )

  • I dropped my iphone 4s and the screen is black with some blue lines.  IS there a way to view my text messages on the computer?

    I dropped my iphone 4s and the screen is black with some blue lines.  IS there a way to view my text messages on the computer? 

    For instance, DigiDNA's DiskAid will let you extract your messages from the phone in human-readable format. Like .pdf.

  • Is there any way to restore an iPhone with a shattered screen, broken home button, with a passcode and no access to computer most recently synced with?

    I have an iPhone with a completely shattered screen (the display wont even show up, just a black screen), the home button does not work. I have a passcode on the device, but I have not synced the device with my current PC (I got a new computer and don't have any of my syncs from my old computer). I recieved my replacement device today, and want to back up the iphone before I activate the new device - but I get prompted to put in my code on the phone before it will allow me to back it up. As the display is completely black and does not appear to respond to touch, and the home button is broken so I cannot put it in recovery mode... What do I do? If I took the phone in to my carrier's store, would they be able to override the passcode and put my information on my new device?

    shannon_newb wrote:
    If I took the phone in to my carrier's store, would they be able to override the passcode and put my information on my new device?
    Sorry, no. Given the present state of your phone, your data is unrecoverable.

  • I dropped my iphone 4s and the screen quickly went to stripes then to black. After pressing buttons the next day, the phone works, but the charge was totally depleted and the screen shakes. Is there a fix for this?

    I dropped my iphone 4s (it had an otterbox-thick case on it at the time of drop) last night and the screen quickly went to different colored stripes then to black. The phone wouldn't work. This morning, I was pressing all the buttons I could-at the same time and the phone turned on with the battery completely depleted. At the time of the drop the phone had 98% charge. I plugged the phone in and began charging, however, the screen shakes. Is there a fix for the shaking of the screen? The phone works otherwise. Unfortunately, I don't have warranty on it and have only had the phone since November.

    Obviously your phone was damaged by the fall. Take it in for evaluation, servicing and/or replacement at an Apple store or authorized service provider.
    Since it is out of warranty you will, most likely, have to pay.

  • My iphone 4s' screen in broken, without dropping it.it just went hazy white to dark green and i can no longer see my screen, can i have a screen replacement?

    My iphone 4s' screen is broken. I haven't dropped it or anything, or else it must've shown through its physical appearance. It just went into hazy white and green and now i cannot use it. Can i have a replacement for it? Thanks

    Apple doesn't replace the screen, they replace the entire phone.  If you've tried the basics (restart, reset, restore from backup, restore as new) and your screen is still broken, bring it to Apple for replacement.  If you're not in the warranty period, you will pay $199 for the replacement.

  • I dropped my iPhone 4 & cracked its screen. Apple wants me to pay for replacement unit (I agree), turn in my old phone (??) & wait for 6 days (no problem). What do I do to access emails, Internet & make/receive calls during these 6 days?

    I dropped my iPhone 4 & cracked its screen. I went to the service center to get it repaired. SInce it is not under warranty, i was willing to pay for repair charges.
    They told me that the screen can not be repaired or changed, but they can replace my damaged set with an equivalent set, on payment of RM 760, roughly, 25-30% cost of a new one. I agreed.
    They told me to:
    1/ pay upfront
    2/ leave my old set with them
    3/ and the replacement unit will be delivered in 4-6 days.
    I agreed on 1& 3 but not to leave my damaged set with them because it is still working and I don't have another spare phone with me, to serve me the 4-6 day waiting period.
    THe service center guy told me that if I want a replacement, I have to agree to all 3 conditions and that I should buy another phone for 6 days. I told him that I constantly need email & Internet access, as part of my work responsibilities, so I can not do with a simple phone. It obviously, doesn't make sense to buy an expensive smart phone, go thru the trouble of transferring my data & mails & contacts - just for a week.
    Unfortunately, all these logics fell on deaf ears & the service centre guy kept insisting on ALL of the above conditions.
    I came back so flustered & upset.
    I thought customer service was about solving problems & not creating hurdles for customers.
    what should I do?
    ANy advice?

    What would you do for transportation if you drove your car into a tree and had to wait while it was fixed? You'd need to rent, borrow or buy another car, no? The same applies to your phone. This is not Apple's problem; if the service center does not have replacements in stock for immediate swap-out, then it's up to you to provide a backup device or do without.
    If you're in a country where Apple provides direct service for iPhones, you may be able to call Apple support and arrange for advance replacement, where they send you the replacement phone and then you send back the old one. Apple offers such service in several countries, though you have to pay an extra fee for the service. If not, then you'll just have to wait for the service center to get in the replacement, and will have to arrange an alternative to use during that time.
    Regars.

  • I dropped my iPhone 3G and now it won't past the apple logo screen

    I was listening music this morning and I accidentally dropped my iPhone 3G and hit the floor, it turned off in
    that moment, and I tried to turn it on and didn't work, when I got home I connected to the
    computer with the USB cable and the apple logo screen showed up but after aprox. 15-20 seconds
    turns off, and iTunes doesn't recognizes it, is there any solution or do I need to take it to repair?

    Reset, hold both Home and Power buttons until the iPhone begins to restart, usually takes about 10 seconds of holding both buttons. If still problem, Restore iPhone, connect iPhone to computer with iTunes 10.7 or 11 open, hold both Home and Power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode. Click Restore button of iTunes. If still problem perform DFU Mode Restore of iPhone.

  • I dropped my iphone (not from a great height) and now it won't turn on however when I plug it in the white apple shows on my screen. My lock button has been broken for awhile so I can't even try switch it on!

    What can I do? I dropped my iphone (not from a great height) and now it won't turn on however when I plug it in the white apple shows on my screen. My lock button has been broken for awhile so I can't even try switch it on!

    Once you have a proven, working Charger... Charge the Device for a couple of hours. Then try to turn it on.
    If no joy...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    If the issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

Maybe you are looking for

  • Link column from an interactive report to insert a row in a tabular form

    Hi, I need your help, i'm new on APEX and i really need to make a "link column" from an "interactive report" to insert a row into a "tabular form". I mean that when you click the "link column" instantly create a new row in the Tabular form with the i

  • SOA Server getting down frequently

    Hi All, Following are the versions: WebLogic Version : 10.3.3.0 SOA : 11.1.1.3.0 We are facing frequent server breakdown issues. But we could not find the root cause for it. Does anyone faced this scenario ? What could be the possible reasons regardi

  • Issues with Web reporting..

    hi all, we are currently facing a requirement of the client which requires that the printing of the report should automatically be either that of a portrait or a landscape without any user intervention. is this possible??? and is it also possible to

  • Sqlcode and sql%rowcount as test conditions

    I am translating a procedure from Ingres to oracle. I use the Oracle sqlcode and sql%rowcount variables in place of Ingres's iierrornumber and iirowcount. I replaced the ingres names with the oracle names, and now am wondering how how oracle uses the

  • My apple mac book pro md101 is not working

    hi, My md101 mac book is not working.seems to stop at login page and the screen turns black and only the cursor is being displayed.nothing else i could do it. there is no display of the screen.