Dropped My Iphone today

I just dropped my iphone and it damaged the button onthe right upper corner on the phone (sleep/wake button). The button is depressed into the case and wont allow me to put the phone to sleep or reset when holding the home button. Does anyone know how much tis will cost and has anyone had this problem? Thank you

If you are worried about damage caused by dropping, you might want to consider something with more impact-absorbing properties - something like the Speck ToughSkin or the iSkin Revo. The thin coverings seem designed to protect against everyday wear and not collisions.
After applying the Bodyguardz, the fit is pretty good. It covers virtually all the body with the exception of the areas that require access for device functionality and the small gaps between the corner sections of the film. The corners do pose a challenge during application but with patience and time they finally remained adhered to the case. I've not had experience with the Invisible Shields so I don't know how they compare.
I used the Power Support Crystal Film offered in the online Apple Store to protect the screen. Extremely easy to apply - a matter of a couple minutes or less if aligned correctly the first time. Doesn't require all the stickiness of the Bodyguardz and it seems to be a tougher material.

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HT1688 hi how are you today? i dropped my iphone 4s.i know i have to pay a fee to get brand new one, i just know know much cost to get it, i will give you mine guys? tnx

hi how are you today? i dropped my iphone 4s.i know i have to pay a fee

$49 if you have AppleCare+, $199 if you don't, presuming you're in the US.

I dropped my iphone 5c in a fire a few weeks ago and today it just stopped working and wont turn on what do i do?

i dropped my iphone in a fire a few weeks back!! but it worked right after but now it just stopped working what do i do?

Make an appointment at the genius bar. An out of warranty replacement will cost you $269. If Apple refuses because the damage is too extensive, buy a new phone.

I dropped my iPhone 5S in the toilet and now the screen is not fully responding

So last monday i accidentally dropped my iPhone 5S on the toilet. I immediately dried it off and tried the rice trick. I left it there for 6 days til today it finally turned on. To my surprise, when it turned on i tried entering the lockscreen code but the letter "E" is not working, so i cant put the code in. The whole thing is so frustrating. I thought I'd try to restore the device but when I tried, iTunes told me I had to turn off "Find My iPhone" first, and I obviously can't do that because I can't unlock the device.
As if it couldn't go any worse, I am willing to pay the 260€ that Apple charge for fixing water damaged phones but i live in Tenerife, a small island that belongs to Spain and Apple said that the only way of them fixing it is me taking it to an Apple Store in Spain and I cant really travel and I really need my phone :/ Any solutions? Please?

Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for out-of-warranty (OOW) service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone Model
Out-of-Warranty Service
iPhone 5s, iPhone 5c,
iPhone 5
261,10 €
iPhone 4s
211,10 €
iPhone 4, iPhone 3GS,
iPhone 3G
161,10 €
The Out-of-Warranty Service fee includes an 12,10 € shipping fee, which applies only if service is arranged through Apple and requires shipping. All fees are in euros and include VAT. iPhone Out-of-warranty service may also be available from your wireless carrier. Pricing may vary.When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for out-of-warranty service. An iPhone that is repaired or replaced has a 90-day limited hardware warranty or assumes the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms and Conditions for further details.
and to contact
Contact Apple for support and service

I dropped my iPhone 5 in toilet, it worked again, but a week later is doesn't anymore.

A week ago today, I dropped my iPhone in the toilet. The bottom half was submerged. I took it out immediately and tried to dry it. I had to get to class so I wiped it and put it face down in front of a fan on a paper towel so it could drain. I went to class for an hour and half then got rice from the store. I rushed back and put my phone in it over night. The next day, I plugged it in and it began to charge again. I had some issues the first day with the touch capabilities working sometimes and not other times. After that day, it worked fine again, except the regular camera and flashlight do not work. That didn't really matter to me as I am upgrading in a few months and the front-facing camera still works. The phone turns off near 20% battery, which is not too bad. Now, today, my phone died around 9%, but I didn't notice for awhile that it was dead. I plugged it into my laptop, but the phone charger was starting to rip. I thought that was why it wasn't charging. Then, I used another cord and it still did not charge. My two roommates each tried to get it to charge and both dropped my phone on the floor (Not sure if that has anything to do with the problems I'm having). I let it sit then plugged it back into my laptop. The battery picture with the red line showed up. I let it stay plugged in for about half an hour to come back to a phone with still a black screen. It was very hot so I unplugged it. I let it sit then retried again. The battery picture has not come back and it will not respond to charging from either an outlet or laptop. Not sure what to do or what is causing this. I read online that people used the "hard restart" with the home and lock buttons, but it is not working. I think it may be from dropping it in the toilet and falling on the floor, but I'm not sure. Anyone have any ideas on how to fix this? Or at least get it to charge?

Please make a Genius Appointment and take it in for service. ASAP.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

I dropped my iPhone 3G and now there is a white screen that will not go away.. what can I do to fix this?

Okay so I dropped my iPhone 3G today and ever since it has been stuck on this white screen that has stripes on it. I have tried holding the home button with the up volume and the power button for a while and that didn't work. I also tried just the home button and the power button. I also tried taking it apart to see if something was loose but nothing was. PLEASE HELP I don't want to get rid of my iphone!

Applecare+ for iPhone covers two instances of accidental damage for a fee of £49 per claim (in the UK).
Becca2011 wrote:
Okay so I dropped my iPhone 3G today and ever since it has been stuck on this white screen that has stripes on it. I have tried holding the home button with the up volume and the power button for a while and that didn't work. I also tried just the home button and the power button. I also tried taking it apart to see if something was loose but nothing was. PLEASE HELP I don't want to get rid of my iphone!
If you don't have Applecare you can usually get a refurbished unit from an Apple Retail Store cut price - though they may not have any 3 models in stock and you may be 'forced' to upgrade to a 3GS.

I dropped my iPhone 5s on CARPET and it died?

Guys, this is a sticky situation that myself nor my brother can come to. Today at approximately 1:20 p.m I dropped my iPhone 5s as it was sitting on my lap. With my headphones blasting, my iPhone diligently fell out of my lap and instantly, my music stopped. At first I thought it got unplugged, soon to find out that instead the iPhone itself just gave up and died. Now let's be clear about this, I have a pretty protective case made by Spigen. Very protective on all corners and such. It also has a tempered glass screen protector over it.
It dropped on carpet. I know right? I'm just as freakin shocked at this. I don't know how it landed on the carpet but after landing, the iPhone has failed to operate. Now I've tried to fix this by holding down the home button and power button with no crappin luck. I honestly don't know what to do anymore. It's a 5s and I'm not sure if it's still under warranty or not since we got it from Att with no insurance. I'm in Wyoming so a 4 hour drive to Denver is the closest Genius Bar which is unfortunate. Has anyone ever encountered this and if so how'd you fix it?
Oh and also when I plugged it into my computer, the phone is not being read or found. I am worried about paying for a replacement for such a stupid drop on CARPET for gods sake.
Please help folks :(.

Good job with trying the two-button reset, that would have been my first advice for you. Next, I suggest you take the reset/update a step further. This step may risk losing the data on your phone, but since it's not working already, there may be no other solution.
On your computer, make sure you have internet acces and the latest version of iTunes installed.
Launch iTunes and connect the iPhone
Press and hold both sleep/wake and home buttons
After ten seconds, only release the sleep/wake button.
If you were successful, the iPhone screen should stay dark and the computer should display a popup.
If you see a message saying "iTunes has detected a device in recovery mode," then continue by clicking yes to each subsequent popup.
If the iPhone displays the silver Apple logo start over with step three of these instructions.

I dropped my iphone 5s in the toilet. Turned on after a day in rice, then shut off.

Ok, this is basically what happened.
I dropped my Iphone 5s a couple days ago into the toilet for 4-5 seconds. I then took the phone out, put it in a towel, cleaned up the water that was there, and then like an idiot after 10 minutes, tried to turn it on. It wouldn't turn on, obviously. I know this is bad. Anyway.
I decide to put it in rice. For 2-3 days. It would not turn on. I thought, it's a goner.
Today, my gf got back from vacation and tried helping me with it. We decided to put it in the charger, and bam, the battery logo turned on!! It was dead, and after charging, the phone went on like normal. I was psyched. We went to the Sprint store and changed my number back to my iphone.
6 hours later it's dead again. Won't turn on. Tried to charge just in case - won't turn on.
Should I just give up? I put it in rice again and see what happens over night, but I'm trying my best to not pay the 250$ repair price.

Water and electronic don't play well together.
I think it's toast, make an appointment for an Out of Warranty replacement for a fee.

I dropped my iPhone 5s and white vertical bars problem

Hey all,
Recently today I dropped my iPhone 5s and white vertical bars started to appear in the right hand side of my phone... Do I just need to get my screen replaced or is there more to the problem?

Apple doesn't replace the display on the 5s, only the 5 and the 5c. Probably wouldn't matter anyway. The damage is probably more extensive than just the display.
Make an appointment at the genius bar. A replacement is $269 if you don't have AppleCare+

Dropped my iPhone

Ok, so I dropped my iPhone last night
It was a low drop, about 4 feet, and it only fell on a thick carpeted floor. But it's not working properly now. These are the problems that I'm getting:
• the Home button does not respond at all, which means I can't do a reset or go back to the home screen. The only way to go back to home page is to switch off and then back on.
• I keep getting a popup message saying something like "This device is not designed to work with iPhone ...". I don't know which device it's talking about (bluetooth is switched off), so I just click cancel.
• I tried connecting to my iMac, thinking I can do a restore from iTunes. But the iMac displays a message like "this device is drawing too much power and the USB controller will be disabled ...". So I cannot connect to iTunes to do a restore or even charge the phone.
• Trying to charge from a power outlet does not work either. The phone just does not charge.
• if I switch off the iPhone (by holding down the power button for a few seconds), it switches off, but restarts again immediately.
• the clicky sound that it makes when you use the slider buttons, sounds distorted so I suspect the speaker is also affected.
I'm very annoyed as it wasn't a bad drop and I really needed the phone this weekend as I'm providing weekend support to our business client, grr ...
I took it back to the O2 store where I purchased it from (when it was first released in UK), this morning. I was hoping they would issue me a replacement, but they didn't
They are sending it away for repairs and I'm told it will take about 7 days. In the meantime they issued me a loan phone (after taking £25 as a deposit) and believe me, after having used the iPhone, this old Nokia 1110 that they gave me feels so craaaapppp.
My only hope is that they will give me a brand new model as I've kind of lost faith in the one that I returned and if I got that back I'll always have doubts about it's reliability. Even before the fall I had concerns about it's battery performance as I was having to charge it almost everyday and that's with just having it on standby with no wifi etc.

No the phone wasn't insured as I figured 1 year's warranty should cover any issues. The £25 wasn't the excess, it was simply a refundable deposit for the loan phone that I'd been given while the iPhone gets repaired. At least that's what the O2 salesman told me.
I've been tracking the progress of the repairs. The repair centre received the phone yesterday and within an hour, the status had changed to 'Product Replaced'. I guess they either couldn't repair it or the repairs would have taken too long and they've simply decided to replace the phone.
I got a call from O2 today saying that they have now received the phone and it's ready to be collected.
Will pick it up tomorrow evening.

HT204266 What should I do if I dropped my iPhone in water?

I dropped my iPhone 4 in the toliet. Yes..I know...it sounds pretty lame. Anyway, I took it out right away and it still turns on and seems to work fine. I just want to make sure it will be okay.

I thought I would post some replies to the 'wet, nonworking iphone' discussions to encourage others to wait a bit and to dry out their phones for a longer period of time. Last Wed. afternoon I got my iphone wet and thought it was fine because it still worked, however, a couple hours later it was dead. I made the mistake of recharging then and also started trying to restore, but got nothing but hardware start up error messages on the phone and the dreaded 4013 or 4005 in iTunes. I tried several times a day to restore with the same result. In between, I put the phone in a bag of rice. I think the advice elsewhere to power down and dry thoroughly is the best advice and I did not follow it because I already thought I was doomed.
I was going to go to Apple/ATT today - Monday - to get a new phone, but we had another snow dump so I'm housebound. With nothing to lose, I pulled the phone out of the rice this morning and it restored! I've lost a bunch of pix and some contacts that were not backed up, but I've not lost months of of spending on my 2 yr. contract without having a working phone.
So, if your phone gets wet, don't give up right away. It took almost 6 days for my phone to dry out.
Good luck to anyone else who has this problem.

Hi.. I received my Iphone today. It has tiny scratches at the corners. ALSO, i cannot hear anything, have to use headphone. Siri works slow and does not speaks!!

Hi.. I received my Iphone today. It has tiny scratches at the corners. ALSO, i cannot hear anything, have to use headphone. Siri works slow and does not speaks!! Anyone with same problems? What can i do now?

What if they say i scratched it by dropping or something (which i obviously dint)? will they still replace it?
It even has the plastic on it yet..!!

Drop my iPhone 4 screen shattered if I have it replaced instead of repaired do I loose all my purchased apps?

So my luck finally ran out after dropping my iPhone 4 several times on concrete with minor if any damage. But today I dropped my iPhone and the screen shattered. I'm comparing repair verses replacement and I'm leaning towards replacing. If I have it replaced instead of repaired do I loose all my purchased apps?

apps, music and well everything is tied to the appleID one connects with
not the device one use to connect
you could not lose the right to redownload the apps you bought for free even if you tried

Dropped my iPhone 5 battery draining very quickly

Hi All,
I dropped my iPhone 5 from about 2 feet yesterday evening (had a cover on) everything seemed to be working fine.
I was going to bed at around 12.30 the battery had 52% charge. Today morning I woke up at 6 am and the battery was completely drained out.
This is the second or third time I've dropped it. Could the falling down be a reason for the battery to drain out ?
Any suggestions would be much appreciated.
Thanks in advance.
- Paul

Thank you I will try this. I am giving this phone to my husband so no info on it is fine. However I am getting a 4s on a new contract - can I put my backup onto new iPhone or is there a problem with that. Sorry if silly question I am a novice!!

So, I dropped my phone today on the cement, it works...with minor annoying glitches, has nasty bluish vertical lines and the picture is a tad distorted as well. :/ Does this mean I need to spend tons of money to get this fixed? Ahhhh! Help!

So, I dropped my phone today on the cement, it works...with minor annoying glitches, has nasty bluish vertical lines and the picture is a tad distorted as well. :/ Does this mean I need to spend tons of money to get this fixed? Ahhhh! Help!

Hi Rahhh829,
Welcome to the Apple Support Communities!
It sounds like you may want to get your iPhone evaluated for repair. Please review the following web link for information on the iPhone repair pricing and process.
iPhone Repair and Service - Apple Support
Regards,
Joe

Dropped My Iphone today

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