Dropped my wife's 5 year old laptop international "no" symbol comes up after "Apple" symbol and nothing happens. Tried swapping batteries. Time to get another?

Late 2009 Macbook black 2.4 Ghz I think.. Dropped it maybe 5 feet. When I boot it, the Apple logo comes on like always then 30 seconds later the International NO symbol for a minute or so then blank light blue screen. I happened to have another battery so for grins tried that. There are no large cracks so I think maybe something is loose but thought I'd check here first befoe taking to the Apple Store.
Thanks

First let me clarify.....I would still take it in for diagnostic. If they determine the hard drive to be the problem then I would replace it myself and I would install an SSD instead of a spinning drive. It's super easy to do yourself, here's a guide http://www.ifixit.com/Guide/MacBook+Core+2+Duo+Hard+Drive+Replacement/514/1

Similar Messages

Firefox urges me to update my Flash Player to one with system requirements that exceed my five year old laptop's. What can I do, short of buying a new laptop?

Hi!
Today's Firefox update urges me to update my Flash Player to a version with system requirements that exceed my five year old laptop's (Intel Core Duo, 1.66 GHz, 667 MHz with Intel Integrated GM Accelerator 950 GM).
I am already considering dropping back to Flash Player 9 because of the system requirement issue (and seeing blank image boxes at bhg.com). Is Firefox 6.0.2 compatible with Flash Player 9?
What else can I do, short of buying a new laptop? Surely others have the same issue?
k2

For ringtones, iTunes > Preferences > General >Import Settings... button > choose Import using AAC encoder to enable Create AAC version from .m4a and mp3 files.

HELP my audio is not working on my year old laptop

i need help with my audio. it went out and is saying error 39 realtek audio is out. rtkuhd64sys, 6.0.1.6122 any solutions or is something really wrong with my year old laptop speakers?

Hi,
Can you post back with the following.
1. The full Model No. and Part No. of your notebook ( this can be found on the service tag on the underside of your notebook ).
2. The operating system you're using ( ie Windows 7 ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

My Macbook Pro is 3 years old. Lately I have noticed that after charging the available battery time is approximately 3:30. This is with little or nothing running. And sure enough after 3:30 hours of mixed use (email, web surfing, file work) it's done.

My Macbook Pro is 3 years old. Lately I have noticed that after charging the battery life indicated is approximately 3:30; this is with little or nothing running. And sure enough after about 3:30 of mixed use (email, web srfing, file work) it's done. I'm thinking I should be getting better than that; at least twice that number.

So I am sitting in Nagoya and have plugged in the hotel LAN cable because the WiFi wasn't kicking in and my battery capacity is 6-7 hours! Most other places had a good reliable WiFi which is what I would normally use; I'm thinking the WiFi is a bit of a battery-hog. Stuff you learn.

Iv'e synced and backed up my ipod onto my old laptop which has now broken, how can i sync and back it up on a new computer without everything being lost?

Ive synced and backed up my iPod onto my old laptop which has now broken, how can i sync and bakc it up onto a new computer without everything being wiped?

you will have to plug it into your new computer and connect it to itunes, then hit the backup button it should start backing up. THERE YOU GO! HOPE IT HELPED! please hit the "this solved my question" button

Hi all, My Old Laptop that had my Itunes, has died a death and cannot be saved. How can I save or access all my music and apps now? Can I set up a new Itunes account? Also I am getting an upgrade to Iphone 4 can I transfer all my music and apps on to it?

Hi all, My Old Laptop that had my Itunes, has died a death and cannot be saved.
How can I save or access all my music and apps now?
Can I set up a new Itunes account?
Also I am getting an upgrade to Iphone 4 ,can I transfer all my music and apps on to it?

roaminggnome wrote:
Why would you set up a new account?
Copy everything from your backup copy of your old computer to your new one.
Its wrong to assume that everyone has a backup copy.
are you PC or Mac?

HT4927 I have just downloaded iPhoto from the app store. The photo library from my old laptop was backed up on an external hard drive and I retrieved the photos from there. Now when I open the photos on my new Mac Book Pro, they are small - am I missing

I have just downloaded iPhoto from the app store. The photo library from my old laptop was backed up on an external hard drive and I retrieved the photos from there. Now when I open the photos on my new Mac Book Pro, they are small - am I missing something?
I am using 10.8.2 Mountain Lion btw

I dragged the Photo library icon from the backup drive on to iPhoto on the laptop
That means you imported one Library to another.
Never import one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
So the reason you're seeing small photos is because you're seeing the iPhoto thumbnails from the back up library.
So, what to do?
Do you still have the back up? If so, trash this bunged up library and restore from the back up again. HOw to restore will depend entirely on how you made the back up, but no version of restoring includes importing the library.
Regards
TD

My 2 year old daughter has set a password on her ipod touch and now we cant use it!!! warranty has expired... any help as to how to solve this solution without having to pay £25???

my 2 year old daughter has set a password on her ipod touch and we dont know what it is. i rang apple and due to being out of warranty they couldnt help unless i paid £25. if anyone knows a way around this could they please help as this ipod is a great support for my daughter and keeps her entertained for hours. thanks

Connect to iTunes on the computer you usually Sync with and Restore...
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

HT1386 Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize th

Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.

Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden

HT201210 i have update and restore my wife iphone to 7.0.4 and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!

i have update and restore my wife iphone to 7.0.4 and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!

Looks like you restored your backup file to her phone. If you didn't back up your wife's phone first, then the data is gone, sorry.

How can I access my old iTunes account I I don't remember apple ID and password?password? login

How can I access my old iTunes account I I don't remember apple ID and password?

mamabobbette wrote:
I'm trying to find out how to access my old i-tunes library if I'm unsure of what my log-in and password were from that time.
Please explain further.
You don't need an AppleID to access an iTunes library. An iTunes library is stored on your computer.
Default location is /Music/iTunes/ folder.

The app store on my laptop is asking for my husband's apple id and password to update my apps, but he is not a user on my computer. How do I change that? The apple id email is grayed out, so I cannot select it.

The app store on my laptop is asking for my husband's apple id and password to update my apps, but he is not a user on my computer. How do I change that? The apple id email is grayed out, so I cannot select it.

Delete and redownload those applications.
(120219)

The Battery in my laptop has been replaced twice and this is the third time the battery has swollen up. Since the first time it was swollen I have asked the reason but Apple has not come up with a reason and just replaced it. Second time also the ser

The Battery in my laptop has been replaced twice and this is the third time the battery has swollen up.
Since the first time it was swollen I have asked the reason but Apple has not come up with a reason and just replaced it.
Second time also the service centre replaced the battery but were unable to give me a reason.
I had asked them to replace the laptop as this has been happening repeatedly and seems to be something with the laptop
otherwise why should every battery they put swell ?
This is the third time this has happened. And now they refuse to replace the battery or the laptop also.
What is the solution?

Make an appointment at the Genius Bar of an Apple store and press the problem. Elevate to store manager if necessary. Maybe the charging circuits are defective resulting in overcharging which is causing the battery problem.
Apple Retail Store - Genius Bar

I just installed LR6. I can't seem to move any photos between folders. I drag and drop and nothing happens. No error

I just installed LR6. I can't seem to move any photos between folders. I drag and drop and nothing happens. No error

To open photos from Photos in Preview use the Media Browser. You do not need to have Photos open to use the photos inPreview.
In Preview use the command "Flle > Open".
The File Chooser dialog will open. Switch the file chooser to columns view and scroll down, until you see the Media section.
Click the Photos view.
Select the Photos app and click the disclosure triangle.

When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?

When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?

Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy

Dropped my wife's 5 year old laptop international "no" symbol comes up after "Apple" symbol and nothing happens. Tried swapping batteries. Time to get another?

Similar Messages

Maybe you are looking for