Dropping calls frequently

Is any fix bugs for dropping call on ios7?

Telling us your phone drops calls is like saying Germans speak German.
We need information in order to start advising on tips and solutions.
0. What country are you in?
1. Have you talked to your carrier yet?
If not, why?
2. Are you in a bad service area? (do your friends experience the same?)
3. What attempts to troubleshoot have you done?
4. Check your actual signal here:
http://www.iphonehacks.com/2012/11/how-to-check-the-actual-signal-strength-on-ip hone.html
@Aircool
What carrier/iPhone do you have?
Are there any unique characteristics that cause the call to fail?
@MsSudz
What carrier/iPhone do you have?
Are there any unique characteristics that cause the call to fail?

Similar Messages

  • HT4623 After updating Iphone 4s to 6.0 the signal is very weak and the phone drops calls frequently.

    After updating Iphone 4s to 6.0 the signal is very weak and the phone drops calls frequently.

    Based on what?
    "When Apple rolled out iOS 6.1, its first major update to iOS 6, yesterday, it introduced a series of bug fixes, software tweaks for iTunes and Siri and also added LTE support - but none of that was any use to the disconnected and discontented sufferers of a particular iPhone software flaw: greyed-out Wi-Fi."
    http://www.theregister.co.uk/2013/01/29/ios6_wifi_flaw_no_fix/
    The phone is an iphone 4
    (converted from a 3g and still have the habit of referring to it as a G)

  • Dropped calls with apple usb modem

    The USB modem drops calls frequently. My ISP is earthlink which told me to reX duce the stated modem type to V50 or lower as a fix. But that has no effect.
    I have bootcamp and windows Xp Pro Service pack 2 installed along with office.
    But use the modem only with Mac OSX10.4.7. it is really frustrating.

    Hello,
    I have had this problem. My 1st MacBook, wk 30, could not maintain an internet connection via external modem. A primary function. I was a novice with OS X. I rewired my household phone lines, verified my external phone line, dogged my ISP and spent hours with Apple Tech Support applying numerous, ineffectual, suggestions.
    That machine was classified as DOA, eventually, after a number of panics, corruptions, and other bad behaviors related to power management. I lost the indexing for hundreds of emails saved on a crucial flash drive - a USB function.
    My current machine, wk 33, demonstrated the same frustrating behaviors upon receipt. !!!
    I am methodical. I calibrated the battery and performed system updates 1st thing with both machines. Then I became proficient with clean system 10.4.6 reinstall and worked my way backwards.
    In my case, the 10.4.7. system upgrade caused the USB modem malfunction to recur. Subsequently, plugging the modem into the right had port enables it to function.
    I am now unwilling to plug any other device into the left hand USB port and am limping along.
    The last word I had from Tier 2 Tech Support was that there are no known issues.
    Cordially,
    RLC
    The USB modem drops calls frequently. My ISP is
    earthlink which told me to reX duce the stated modem
    type to V50 or lower as a fix. But that has no
    effect.
    I have bootcamp and windows Xp Pro Service pack 2
    installed along with office.
    But use the modem only with Mac OSX10.4.7. it is
    really frustrating.

  • TS3406 Has anyone else experienced frequent dropped calls since the latest IOS upgrade?

    I have experienced dropped calls since I upgraded my IOS a few weeks ago. Anyone else having the same problem?  AT&T blames Apple, Apple blames AT&T, I'm stuck in the middle.
    HELP?!?!?!?

    I'm with ATT and no.
    I had a dropped call not long ago and it wasn't due to my iPhone or ATT. A friend with Sprint tried to call me while driving through a known low reception area with Sprint. Sprint dropped the call.

  • IPhone 5 drops calls as fast as my confidence in Verizon

    I've been a happy Verizon wireless subscriber for roughly the past 7 years. I've always had LG flip phones, and in that time have had perhaps 2 dropped calls. In July 2013, I upgraded to an Apple iPhone 5 16GB in black. As each day passes, and my iPhone 5 drops more and more calls, my regret about the poor choice I made in accepting Verizon's offer to upgrade, exponentially increases.
    I live in the same home as I did with all of my LG flip phones that performed flawlessly on the Verizon Network. Never was there a dropped phone call. I transmitted a great deal of data via text and picture messaging with out any significant or frequent slowdowns in speed. I never had problems in the timely receipt of my incoming texts. When I turn on either of my old LG phones and place them next to my Apple iPhone 5, they all match, showing 2 or 3 bars of service and LTE.
    Conversely, my regrettable, disappointing, and obviously flawed Apple iPhone 5 does outperform all others when it comes to call dropping dependability. I can count on my iPhone to drop 100% of the incoming and outgoing calls, 100% of the time in my bedroom and in my home office. The rest of my home is about a 70/30 crap shoot in favor of it eventually dropping the call where none were ever dropped in the prior 7 years of my Verizon service using LG phones. People will send me text messages over the span of hours, or a day, and they appear to stack up somewhere until I receive an incoming phone call which pushes all of them through at the same moment as the phone begins to ring. Never had that problem before. People will phone me, and I never hear my phone ring or receive a missed call notification. Hours later my iPhone will suddenly go off with the voice mail notification, all the while between showing 2 or 3 bars of reception when I check the phone wondering why expected calls haven't called me, yet. Short of having to walk outside, trying to have a voice conversation on my iPhone 5 reminds me of the old days, and the family having to get into those awkward "TV viewing positions" and holding old style TV antennas and aluminum foil just to get a favorite station to come in better. Thanks to my Apple iPhone 5, I have to do the same "assume the position" when trying to send any picture or large data files.
    No, I do not have a case on, or around my phone.
    Yes, I keep my iPhone 5 in the same indoor locations that worked well for LG, and have looked for other "convenient" places to locate them for potentially better reception, with no luck.
    I am located in zip code 98663.
    The 4G coverage map indicates my location is deep within Verizon's  "supposed" coverage area.
    I've done the recent IOS 7.0.4 software upgrade, and I think it got worse afterwards, if possible.
    All 3 roaming functions are enabled.
    I've tested the device in multiple places in and out of the house. It does NOT drop calls outside and data is faster, HOWEVER the iPhone continues to register the same 2 or 3 bars of reception outside as it does inside, including LTE.
    I do not power cycle daily, but I do power cycle often.
    I have tried resetting the Network Settings in the past.
    When others are in my home and are serviced by Sprint and AT&T and others, I can use their non-Apple, non-Verizon, phones, and have ZERO DROPPED CALLS indoors.
    I've been told I need one of those $250 network extenders. HAHAHAHA!!! Never had one problem in 7 years in the same house on the Verizon wireless network prior to my poor decision to accept Verizon's upgrade offer. Why, exactly, is it my responsibility to pay $250 to fix a problem that has clearly resulted from either a phone that is lacking in quality that Verizon (ironically?) "upgraded" me to into, a wireless network that is inadequately designed in my area to be compatible with some of the products Verizon sells, or both. 
    This whole nightmare has severely diminished my confidence in Verizon's commitments to both quality and customer care. I sincerely hope that this plea for help from Verizon will bring an acceptable resolution and restoration of my confidence that Verizon is still willing to defend it's once good reputation, and is the wireless provider that I should be proud to be a member of, for the rest of my life. Hate to jump ship, but if there is no loyalty towards customers, why stay?
    Thank you.

    KinquanaH_VZw:
    Thank you for the reply to my concerns.
    I have not had a trouble ticket created over this problem. Since the iPhone 5 continuously drops calls, I have not tried to call *611 from it due to the long hold times. Early on, I made several attempts from my land line to call the 800-922-0204 number for customer service. After holding for up to 20 minutes on different days of the week and at different times of the day and never reaching an agent I became frustrated and chose to live with the problem, realizing that Verizon would be of no help to me. When I finally became disgusted with the call dropping, and related poor reception issues, I decided to research the problem, read what others had experienced, how they coped, what  problems they specifically reported,  how they communicated their problems, how they were treated by Verizon, and finally what solutions were offered by Verizon, and the ability of those solutions to improve the problem to the satisfaction of the complaining/unhappy customers.
    From what I was able to dig up, it appeared that replacing the iPhone was successful in satisfying the customers issues with call dropping less than 10% of the time. Statistically speaking, I felt that replacing one iPhone for another would be a waste of my time. Besides, if I can't get through to customer service on the phone, requesting a replacement is the least of my concerns.
    You mention some other things that can affect service:
    -Location of tower - Lived in same home for almost 50 years. Unless you moved the tower the day I activated my iPhone and deactivated my LG Chocolate (which received flawless reception in my home). I doubt that is the problem.
    -Building structure - Again lived here for almost 50 years. It has not changed since the LG had flawless reception and the iPhone has been less than satisfactory.
    -Weather - In the 4 years with the LG Chocolate we had about every type of weather that is typical for this region, and never a problem. In the 6 months I've had the iPhone, the weather here has been pretty consistent and good and there is no noticeable difference to the constant call dropping.
    -Tower congestion - Admittedly there were consistent blocks of time Monday-Friday that I did notice the LG slow a bit on data transmission, and attributed it to tower congestion. However, even at minimal usage times, such as 2, or 3, or 4 AM, the iPhone still is quite reliable in it's ability to drop calls and transmit data slowly.
    In addition to the above things that can affect service, please keep this in mind, I have friends with smart phones on other networks, specifically Sprint and At&T. When they visit my home, I am quite envious of their reception, even when putting the phones side by side in worst spots in my home, theirs outperform mine in every test I have asked them humor me by doing. Other friends with Verizon smart phones that are not Apple products, receive better phone and data service/reception in my house than I do, but not as good as those with other providers.
    From the data I was able to research, customer complaints and resolutions, and comparisons of reception in my home before and after the iPhone and with other providers, I concluded this:
    Were I someday able to get through to customer service, I would be willing to jump through the hoops, as I am now, so that you can verify and collect what ever technical data you need regarding this problem.
    Ultimately, I would be offered the same choice, or two, as all others having the same problem with their iPhone as I am. Exchange it for another iPhone, which is unsuccessful about 90% of the time, and/or I should purchase at my own expense a network extender. If I, and others, had always had poor reception/service in my home, I would have no problem paying for one. Since the case is the other way around, I decided to be proactive about my feelings on having to purchase one, resulting in my plea for help on the message board.
    I do apologize for the length of my message, but I wanted to try to cover all of the potential questions that would be posed to me in an effort to look for causes that would eliminate the iPhone or the signal quality provided by Verizon of any blame.
    Anyway, I am happy to have you open a trouble ticket and to answer any questions that anyone needs to ask, and do what needs to be done to find a solution. If you were unable to locate my account through my user name or email address I will provide that information below so that you can get started. If there is anything that involves asking a lot of questions, I suggest it be done via email, as over the phone will probably even frustrate the technician or CSR who has to call me back 20 times to complete the questions due to call dropping.
    I sincerely hope that you are able to find a mutually beneficial solution to this problem.
    Thank you,
    >>Personal information removed to comply with the Verizon Wireless Terms of Service<<
    Message was edited by: Verizon Moderator

  • Dropped Calls in close proximity to tower

    Hi.
    I posted this as a response to a similar post, but I'm not sure who may see it, so I'm reposting here.  Sorry for the duplication.
    I have been having dropped calls in my home chronically since moving to my new house four years ago.  Zip code 37917.  Close to downtown Knoxville, TN.  Here's a brief summary of what's happened so far.  The reason for this post is I recently came across an ad for repeaters and outdoor and indoor antennas linked to the repeater, and I'm wondering if they really work - especially when they cost $500 plus.
    Brief history of my actions and suggestions from Verizon techs.
    1.  Initially bought and installed Samsung Range Extender in Aug 2008.  Been using it ever since.  Yes, I do have it set up correctly and have rebooted it multiple times over the years.
    2.  Changed phones frequently - even paid full price for a couple of phones.  Here's a list of the phones that I have tried - may not be a comprehensive list - but even friends of mine on Verizon have issues connecting and dropping calls in and around my neighorhood and in my home.
    Blackberry Pearl and Blackberry Curve
    Storm
    HTC Incredible
    Motorola Razr Maxx
    (There's probably others I can't remember)
    3.  Contacted Tech Support so many times that I have been offered (before I purchased the Razr Maxx this past spring) that since I am in a "known trouble area" that I can opt out of my contract with no penalty. 
    4.  I also have been told to contact Verizon Corporate in Atlanta to see if they can "specifically let me know when these issues are going to be addressed in my area".
    I even have a Tier III+ trouble ticket and received from Corporate their generic response of "you can sign up at the link below for the newest products and services".
    5.  I am, as the crow flies, less than two miles from the nearest Verizon cell tower.  I have been told that I am "too close" to the tower to receive consistent service.  Been told that the signal spreads out and I am actually underneath the signal.
    I have  seriously considered leaving Verizon for another service (AT&T), but I have so much money invested in my phones, extender, accessories, etc., that I'm not sure it's worth switching, especially since I travel to rural areas and do get better service in those areas with Verizon than other carriers.
    So back to my reason for posting this rant. Do outside antennas that link to an inside antenna and then to a repeater work?  And would it work in conjuction with my Samsung Range Extender?
    (I will also include a summary of the explanation I provided to corporate last spring or summer and a summary of their response).
    Thanks!!
    Jeff
    RE: Report Service Issue (WFM90584784)
    Primary Subject: Network and Coverage
    Secondary Subject: Report Service Issue
    Message Body: TIER III+ Problem. KNOWN TROUBLE AREA
    Told by tech support that this email needs to be forwarded to CORPORATE.
    Have had longstanding dropped call/service issue in our neighborhood and
    have been told its a known trouble spot, even though we are very close to
    Verizon cell towers.
    I have talked to numerous upper tier tech support/engineers over the last
    three years with nothing resolved yet about dropped calls in my area, including
    my home. I do have NETWORK EXTENDER.
    I have been told I can get out of my service contract with no fee. I want to
    avoid that, if possible, unless I can be reimbursed for all my equipment:
    Network Extender, four smartphones including Samsung Charge that I paid full
    price for, MiFI 4G LTE broadband, etc. unless they would all work with a
    different network.
    I have been Verizon customer since mid 1990s.
    What I need to know is SPECIFICALLY what is being done to fix this issue in
    my area, if anything, and what TIME FRAME am I looking at to have the issue
    resolved. Otherwise, I will have to switch carriers.
    Everything is logged on my Tech Support Screen log. Please review that and
    respond to this.
    Thank you.
    THEIR RESPONSE IN PART:
    Thank you for contacting our Verizon Wireless Technical Support Website. We
    apologize for the inconvenience with network access while using your Verizon
    Wireless products and services. We are happy to assist you with your questions.
    We apologize for the delayed response to your email and for any
    inconvenience this may have caused. Verizon Wireless has a strong customer
    commitment to delivering the best from our service and staff. We are
    disappointed to hear the service you received did not reflect this commitment.
    We'd appreciate the opportunity to restore your confidence in us and prove we
    are worthy of your continued business. We would hate to lose a valued customer.
    Thank you for providing details regarding your trouble and concerns. For
    assistance with contacting our corporate office, please see the address below.
    Verizon Wireless
    PO Box 
    GA 303
    Additional information regarding your concern can be found below.
    Verizon Wireless radio frequency (RF) engineers and system performance
    engineers regularly evaluate network coverage and performance to identify
    locations that may require additional coverage. Based on their analyses and
    recommendations cell site construction or other improvements are then planned
    and budgeted accordingly. Currently we are not aware of network changes within
    the area specified. We truly apologize we are unable to provide specifics
    regarding our network.
    If you would like to receive e-mail updates regarding new products and services,
    please click on the "Sign Up" link located at the bottom of our
    website below:
    http://www.verizonwireless.com.....
    We hope you find this information helpful. Other network tips and helpful
    product information can be found at the link below:
    http://support.verizonwireless.com.....
    It has been a pleasure assisting you today. We make it our personal goal to
    resolve all of your concerns. We sincerely hope that you feel we have done that
    today. Should you feel your current concerns are not fully resolved, please
    reply back to this email or call us at 1-800-922-0204 and we will happily
    address them for you. We appreciate your business and thank you for choosing
    Verizon Wireless.
    Sincerely,
    (name omitted by me)

    Thanks for replying, Brian.
    A - Yes, it is a Verizon tower about 1 1/2 miles as the crow flies.  I've been told there are other Verizon towers close by.
    B - Housing is historic wood frame out (circ. 1890) that's been refurbished with blown foam insulation on exterior walls, dirt to highest point in the attic.
    C - RF interference, I've had the problem ever since I moved here and have had different electronic devices in the home and have not explored that possibility completely.  But, I do get the Extender confirmation beep, and also have added another 4 hub router, with my main router being Apple Extreme with an additional Airport Express within the last year.
    D - I also drop calls sitting on my front and back porch outside.  I am right next to Interstate 40, but actually below grade level of the traffic, so that's why I was wondering if I had a little more height if it would help.  Interestingly, when I am on I-40 right next to my house, the signal is strong and I don't drop calls - at least that I remember. 
    Thanks again,
    Jeff

  • Spa400 firmware 1.0.1.3 drops calls - DSP errors

    spa400 firmware 1.0.1.3 is not reliable enough for production use, since it is frequently dropping calls mid-conversation. syslog trace suggests its internal DSP software is falling over: Mar 13 14:33:47 spa400 0045173199 - DIM: 0:*, DSP ERROR: Reason= Exception 0x1DAE ^M Mar 13 14:33:47 spa400 0045173199 - DSP: 0:*, ALARM= Software exception (bits=8 numeric=1795)^M Mar 13 14:33:47 spa400 0045173250 - DSP 0 Failure. Error: 3^M Mar 13 14:33:47 spa400 0045173254 - CCU: 2, Channel Failure. State: 6^M Mar 13 14:33:47 spa400 0045173258 - CCU: 1, Channel Failure. State: 6^M Mar 13 14:33:47 spa400 0045173258 - CCU: 3, Channel Failure. State: 6^M Mar 13 14:33:47 spa400 0045173258 - CCU: 0, Channel Failure. State: 6^M Mar 13 14:33:47 spa400 0045173259 - SPU: 2, Coding failure^M Mar 13 14:33:47 spa400 0045173259 - SPU: 1, Coding failure^M Mar 13 14:33:47 spa400 0045173259 - SPU: 3, Coding failure^M Mar 13 14:33:47 spa400 0045173263 - SPU: 0, Coding failure^M Mar 13 14:33:47 spa400 0045173263 - DIM: channel_config2 TCID 0 has no DSP^M Mar 13 14:33:47 spa400 0045173264 - EXT CPS: EXTENDED collect - Failed CCU Reconfigure on tcid 0 ^M Mar 13 14:33:47 spa400 0045173264 - DIM: channel_config2 TCID 0 has no DSP^M Mar 13 14:33:58 spa400 0045178527 - George: Set UK CID on 2^M Mar 13 14:33:58 spa400 0045178527 - DIM: voice_config2 TCID 2 has no DSP^M Mar 13 14:33:58 spa400 0045178527 - DIM: voice_config2 TCID 2 has no DSP^M Mar 13 14:33:58 spa400 0045178770 - DIM: , CHECKSUM=49159^M Mar 13 14:33:58 spa400 0045178773 - DIM: 0:*, Core Download complete!^M Mar 13 14:33:58 spa400 0045178773 - DIM: 0:*,Writing 0x6a001400 @ 0x100^M Mar 13 14:33:58 spa400 0045178775 - DIM: 0:*, CONFIG has been received!^M Mar 13 14:34:20 spa400 0045189591 - George: Set UK CID on 1^M Mar 13 14:34:20 spa400 0045189591 - DIM: voice_config2 TCID 1 has no DSP^M Mar 13 14:34:20 spa400 0045189592 - DIM: voice_config2 TCID 1 has no DSP^M Mar 13 14:34:20 spa400 0045189594 - George: Set UK CID on 3^M Mar 13 14:34:20 spa400 0045189594 - DIM: voice_config2 TCID 3 has no DSP^M Mar 13 14:34:20 spa400 0045189594 - DIM: voice_config2 TCID 3 has no DSP^M I'm sure other people have hit this too. Linksys guys - can you fix it?

    thanks for this info...i haven't had time to check on my syslog trace ever sicne I've upgraded to the latest firmware and i haven't been using the SPA400 that much lately...if i find some time I will post my trace here as well in case i get the same problem
    i suggest using firmware version 1.0.1.1 in the meantime if your problem only started after you upgraded to the latest firmware
    | isolate! isolate! isolate! |

  • My iphone5s continually drops calls and has very poor sound for callers sooo disappointed compared with iPhone 4 from which I've just upgrade

    I am so disappointed as my iPhone 5 s is very poor for calls and repeatedly drops calls. I've contacted Orange and done a reset to factory settings with no improvement.These calls are to landlines. My iphone4 was excellent in comparison . I've requested an Apple support call tomorrow - any other suggestions  or similar experiences? Call bars are much lower too on this new phone and wifi fails too with frequent fail to connect to server messages. I so regret having this phone..

    I had major issues with the iPhone 4s battery, however it’s resolved.
    The tech who set the phone up at the Apple store did so with little training.
    if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
    Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
    turning of locator and the push notifications from facebook--they have a lot!

  • WOW--what happened to my post :) about dropping calls

    I posted about my Verizon iPhone dropping calls earlier and "somehow"
    It got deleted. What's up with that??

    Dropped calls are such a frequent occurrence with all cell phone carriers, having a steady connection at all should be considered a miracle, and enjoyed while it lasts. Part of it has to do with an oddity of cell phone technology which can't be avoided. A cell phone picks up a signal from a tower that radiates from the tower in a cone like shape. The immediate vicinity of that tower, you may be below that cone. You'd better hope there is another tower in the right range when you are in that vicinity to cover the area below that cone from a further distance. When you are passing between towers, signals can and frequently do get dropped. Suffice it to say, the issue is with the location, not the equipment used to place the call. Consider whom in the call is moving, and track it down to that location, and ask the carrier to look into having better coverage there.

  • Droid 2 dropping calls

    My Droid 2 frequently drops calls while I'm talking. Does anyone else have this problem? I don't want to go to a Bluetooth device because I just don't get enough calls to justify walking around with something in my ear.

    There are a few things that could cause dropped calls. First check the Coverage Locator to verify the coverage in your area. Also, how long has this been happening? What area are you located? There could be an outage in your area. Lastly, when did you last update the preferred roaming list (PRL)?  
    To update the PRL:
    Power on the phone within the Verizon Wireless coverage area.
    Dial *228then press SEND(this call is airtime free and may take up to 2 minutes).
    When prompted, press 2for the option to update the PRL.
    Once completed, a confirmation message will appear to informing that the phone has been re-programmed with the new PRL.
    Press Endto terminate the call.
    Power cycle the phone to complete the update. 

  • Dropping calls on iPhone 5.

    Is the iPhone 5 subject to dropping calls more frequently than 4s. This is been getting worse and I'm not sure what to do. My 4s seemed to do really well at my house and in the library at school. The 5 is not even close and I am at the point were making a call from home is almost impossible. I have the latest version of iOS and thought this I might produce a fix, unfortunately no.  That wasn't a big deal until we dropped the land line and now are depending on cell phones. My wife has a 3s and the kid got the 4s. They aren't having any problems. So I don't think it is Verizon. I did a factory rests this morning, in iTunes and set up as new phone thinking this might help, but no.
    So I'm not sure if the new phones are just build this way or maybe just mine. Any ideas.
    Thanks.   

    This article is a little dated, but I suggest contacting Verizon.  The article tells you how:
    http://support.apple.com/kb/HT4528

  • Bluetooth Audio Breaks / Drops, very frequently

    I have a Iphone 3G (OS 3.0.1) with a Philps SHB9000/10 Bluetooth Stereo Headset, the Audio just breaks/drops very frequently, (about every 30 sec or so). is it just me or a general problem with the phone.
    It is better when the phone is stationary, like on a desk.
    Please suggest a solution
    Kind Regards,
    Natarajan.

    paired S9 with iphone 3G successfully just now. Running 3.0 OS. hadn't tried before. One problem encountered. Listening to Pandora, phone rang through headphones, I answered phone manually, and audio switched to normal phone speaker. When call was over, re-opened Pandora and audio came through phone speaker. Turned headset off and back on, and music resumed streaming through headset. Is there and easier way to toggle between phone and headset? not even sure if S9 has a mic...but I know someone out there knows the answer!!
    Thanks.

  • Changed SIM card, still with dropped calls

    As recommended by a knowledgeable poster, I went to an AT&T store and swapped out my SIM card, and then reactivated my phone. I am still getting very poor reception (5 bars quickly drops to 2 bars, and then phone call drops) very frequently -- do I need to trade in my phone, and can I if I purchased the day after the phone was released?
    Also, how does the Apple loaner phone program work?
    Thanks in advance!

    Same exact thing happened to me. I am convinced that this is a GSM radio issue with the iPhone. I have had 2 and they all do the same thing. I am not the only person with this problem(do a search and you will find many with the dancing signal bars). My other ATT phone does not do this, only the iPhone. I have gone back and forth with Apple and ATT. I have actually removed the sim card and the device still shows signal, ***? This is obvious a device defect. Unfortunately I am not one of the customers that has the benefit of being in an ATT 5 bar area. it seems that many that live in moderate coverage areas have even less signal with the iPhone.
    What really gets me is that they insist on charging you for a phone that is obviously not working properly. That to me is horrible customer service. This has turned me off to Apple products.

  • 4.3.2 iPhone upgrade and dropped calls.

    Since upgrading to the 4.3.2 OS three days ago, I've been experiencing numerous dropped calls on the order of one every minute.  Calls linger in limbo before connecting and then drop.  Antena signal reads 3 bars.  I'm missing calls too.  I live in the same area and have NEVER had a problem with dropped calls until this update and it is really causing problems.  Why?  Is the phone failing?  Is this an update problem?  Is this a network problem?  Is anyone else experiencing this?

    I am experiencing the same issue here in Germany, Network is T-Mobile.
    Since upgrade to 4.3.2 I have dropped calls regularly with my iPhone4!!
    This is getting more and more annoying.
    What happens is: I am starting a call or am receiving a call. The call stays up for 1-5 minutes. During that time (randomly differs from 30 seconds to 5 minutes) all of a sudden the person on the other side does not hear me anymore! I am still able to hear him/her! After around 5-10 seconds after that happening, the connection is lost/cancelled. This is happening independently of the amount of bars, meaning it does not matter whether I am having 5, 3 or just one bar.
    Please Apple solve this!! I cannot use my phone anymore the way it is supposed to work! Never had this issue before the upgrade in the same places - in fact, before the upgrade, I did not experience ANY dropped call whatsoever!!
    BTW: I tried reboot, reset of all settings, backup, etc. - no positive effect.

  • Dropped calls and no service in my house...why am I even paying a phone bill?

    I've been a Verizon customer for probably around 6 or 7 years now. I've had plenty of different devices and was always happy with my phone. A few years ago, service started to get horrible in my house. I would barely get service and my phone would drop calls. I have spent hours over the past 2 years on the phone with reps. Some were very helpful, and some were very frustrating. I have put in service tickets and even changed out my phone to try to get better service. Let me also note that AT&T customers get perfect service inside of my house. I don't even want to hear the excuse that Verizon doesn't guarantee service inside of a building due to building materials. The last time I checked, I didn't rebuild my house in the past few years with new materials. I use my cell phone for business when I'm at home, so it is extremely important that it works inside my house. I put my most recent service ticket in almost 2 weeks ago and there is STILL no resolution. I also won't accept if the only resolution is me buying a network extender.. I'd rather pay an early termination fee and leave before I'd ever spend money on another Verizon device. I have had 2 reps in the past week tell me that they would call me back and I never hear anything. I also have been told that they would resolve it by a certain date, only to find out that now they are saying it's going to stay open until they can figure it out. I rely on my phone for work now more than ever since I recently starting working from home, so how can I accept the fact that I am waiting around and paying for a phone that doesn't work when I need it the most? For all of my trouble, they offered me a $20 credit on my account. I shouldn't even use the word "offered" because I was the one who mentioned that I should be reimbursed for my time. I'm so sick of wasting my time on the phone and I am truly disgusted with Verizon. As a long time customer who has spent thousands of dollars over the year paying for Verizon service, I would expect to be treated much better than this.

    I am not in the same boat, Verizon works absolutely everywhere I go and I am super happy with the service. If the service started not working however, and I got no resolve, I would just cancel it and switch providers. No point in paying for service you can't use, especially where you live.

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