Dropping categories and keywords?

Original post by melissa reed
10:54am, May 17
Has anyone had issues with categories and keywords being dropped when services are imported? I create the package in one environment from catalog deployer (an advanced service package). The primary service definition is set to replace. All other settings are set to skip. It doesn't happen all the time or even with all services. It's sporadic. Any others experience this?
TIA!
Melissa

Scott S - Gap, Inc.
8:45am, May 19
I'm having the same issue with categories and keywords being dropped when using the export/import function in ServiceDesigner (v2008.3 SP5) to clone services. It's very easy to re-create the issue:
Person1 exports a service to be cloned. The service is associated with Category A.
Person2 adds a few other services to Category A
Person1 renames the service name in the exported XML and then imports the XML to clone the service.
The import causes all of Person2's services to be dropped from CategoryA.
I'm in the process of writing up more details and will be opening a case with NCC.
--Scott
The import causes all of Person2's services to be dropped from Category A. I'm in the process of writing up more details and will be opening a case with NCC.
--Scott
Chris Morris - HNTB
5:46am, May 20
I don't believe we've experienced this with v9.1.

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47 com.apple.CoreFoundation      0x95893e01 __CFRunLoopRun + 2193
48 com.apple.CoreFoundation      0x958931dc CFRunLoopRunSpecific + 332
49 com.apple.CoreFoundation      0x958a3f01 CFRunLoopRun + 129
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55 com.apple.print.framework.Print.Private 0x1991ea91 0x198f7000 + 162449
56 com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
57 com.apple.AppKit              0x91329663 -[NSApplication sendAction:to:from:] + 232
58 com.apple.AppKit              0x9141ccaf -[NSMenuItem _corePerformAction] + 536
59 com.apple.AppKit              0x9141c92c -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 171
60 com.apple.AppKit              0x9141bfb5 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79
61 com.apple.AppKit              0x916f7ef7 -[NSMenu performActionForItemAtIndex:] + 65
62 com.apple.AppKit              0x916f7f2a -[NSMenu _internalPerformActionForItemAtIndex:] + 45
63 com.apple.AppKit              0x916fc15b -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106
64 com.apple.AppKit              0x91562670 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 172
65 com.apple.AppKit              0x91392246 NSSLMMenuEventHandler + 452
66 com.apple.HIToolbox           0x9b71cc0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
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75 com.apple.HIToolbox           0x9b778a20 _HandlePopUpMenuSelection7 + 639
76 com.apple.AppKit              0x91565aa2 _NSSLMPopUpCarbonMenu3 + 4532
77 com.apple.AppKit              0x9198ab4c _NSPopUpCarbonMenu3 + 107
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79 com.apple.AppKit              0x91787b78 -[NSPopUpButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 610
80 com.apple.AppKit              0x91327243 -[NSControl mouseDown:] + 943
81 com.apple.AppKit              0x912f0dcd -[NSWindow sendEvent:] + 7533
82 com.apple.AppKit              0x91289f77 -[NSApplication sendEvent:] + 4788
83 com.apple.iLifeKit            0x0201dc9b -[iLifeKit sendEvent:] + 55
84 com.apple.iPhoto              0x0012c344 0xac000 + 525124
85 com.apple.AppKit              0x914f1662 -[NSApplication _modalSession:sendEvent:] + 550
86 com.apple.AppKit              0x914f122c -[NSApplication _realDoModalLoop:peek:] + 638
87 com.apple.AppKit              0x914ec481 -[NSApplication _doModalLoop:peek:] + 69
88 com.apple.AppKit              0x914f0f08 -[NSApplication runModalForWindow:] + 258
89 com.apple.AppKit              0x91794a93 -[NSPrintPanel runModalWithPrintInfo:] + 621
90 com.apple.AppKit              0x917929ec -[NSConcretePrintOperation runOperation] + 333
91 com.apple.iPhoto              0x00363141 0xac000 + 2847041
92 com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
93 com.apple.AppKit              0x91329663 -[NSApplication sendAction:to:from:] + 232
94 com.apple.AppKit              0x91329540 -[NSControl sendAction:to:] + 102
95 com.apple.AppKit              0x91329443 -[NSCell _sendActionFrom:] + 160
96 com.apple.AppKit              0x91328800 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2295
97 com.apple.AppKit              0x913aba95 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 501
98 com.apple.AppKit              0x91327243 -[NSControl mouseDown:] + 943
99 com.apple.AppKit              0x912f0dcd -[NSWindow sendEvent:] + 7533
100 com.apple.AppKit              0x91289f77 -[NSApplication sendEvent:] + 4788
101 com.apple.iLifeKit            0x0201dc9b -[iLifeKit sendEvent:] + 55
102 com.apple.iPhoto              0x0012c344 0xac000 + 525124
103 com.apple.AppKit              0x9121bb21 -[NSApplication run] + 1007
104 com.apple.AppKit              0x914acac5 NSApplicationMain + 1054
105 com.apple.iPhoto              0x000bbc99 0xac000 + 64665
106 com.apple.iPhoto              0x000bb2e5 0xac000 + 62181
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0   libsystem_kernel.dylib        0x9a596b5e __select_nocancel + 10
1   libdispatch.dylib             0x96b4ecbd _dispatch_mgr_invoke + 642
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0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e78 _pthread_cond_wait + 914
2   libsystem_c.dylib             0x99459f7b pthread_cond_timedwait_relative_np + 47
3   com.apple.Foundation          0x997403c3 -[NSCondition waitUntilDate:] + 427
4   com.apple.Foundation          0x997067d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5   com.apple.Foundation          0x997066a6 -[NSConditionLock lockWhenCondition:] + 69
6   com.apple.proxtcore           0x01dace12 -[XTMsgQueue waitForMessage] + 47
7   com.apple.proxtcore           0x01dabefa -[XTThread run:] + 412
8   com.apple.Foundation          0x9970de25 -[NSThread main] + 45
9   com.apple.Foundation          0x9970ddd5 __NSThread__main__ + 1582
10 libsystem_c.dylib             0x99455ed9 _pthread_start + 335
11 libsystem_c.dylib             0x994596de thread_start + 34
Thread 4:
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e78 _pthread_cond_wait + 914
2   libsystem_c.dylib             0x99459f7b pthread_cond_timedwait_relative_np + 47
3   com.apple.Foundation          0x997403c3 -[NSCondition waitUntilDate:] + 427
4   com.apple.Foundation          0x997067d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5   com.apple.Foundation          0x997066a6 -[NSConditionLock lockWhenCondition:] + 69
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7   com.apple.proxtcore           0x01dabefa -[XTThread run:] + 412
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10 libsystem_c.dylib             0x99455ed9 _pthread_start + 335
11 libsystem_c.dylib             0x994596de thread_start + 34
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0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e78 _pthread_cond_wait + 914
2   libsystem_c.dylib             0x99459f7b pthread_cond_timedwait_relative_np + 47
3   com.apple.Foundation          0x997403c3 -[NSCondition waitUntilDate:] + 427
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1   libsystem_c.dylib             0x99459e78 _pthread_cond_wait + 914
2   libsystem_c.dylib             0x99459f7b pthread_cond_timedwait_relative_np + 47
3   com.apple.Foundation          0x997403c3 -[NSCondition waitUntilDate:] + 427
4   com.apple.Foundation          0x997067d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5   com.apple.Foundation          0x997066a6 -[NSConditionLock lockWhenCondition:] + 69
6   com.apple.proxtcore           0x01dace12 -[XTMsgQueue waitForMessage] + 47
7   com.apple.proxtcore           0x01dabefa -[XTThread run:] + 412
8   com.apple.Foundation          0x9970de25 -[NSThread main] + 45
9   com.apple.Foundation          0x9970ddd5 __NSThread__main__ + 1582
10 libsystem_c.dylib             0x99455ed9 _pthread_start + 335
11 libsystem_c.dylib             0x994596de thread_start + 34
Thread 7:
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e78 _pthread_cond_wait + 914
2   libsystem_c.dylib             0x99459f7b pthread_cond_timedwait_relative_np + 47
3   com.apple.Foundation          0x997403c3 -[NSCondition waitUntilDate:] + 427
4   com.apple.Foundation          0x997067d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5   com.apple.Foundation          0x997066a6 -[NSConditionLock lockWhenCondition:] + 69
6   com.apple.proxtcore           0x01dace12 -[XTMsgQueue waitForMessage] + 47
7   com.apple.proxtcore           0x01dabefa -[XTThread run:] + 412
8   com.apple.Foundation          0x9970de25 -[NSThread main] + 45
9   com.apple.Foundation          0x9970ddd5 __NSThread__main__ + 1582
10 libsystem_c.dylib             0x99455ed9 _pthread_start + 335
11 libsystem_c.dylib             0x994596de thread_start + 34
Thread 8:
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e78 _pthread_cond_wait + 914
2   libsystem_c.dylib             0x99459f7b pthread_cond_timedwait_relative_np + 47
3   com.apple.Foundation          0x997403c3 -[NSCondition waitUntilDate:] + 427
4   com.apple.Foundation          0x997067d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5   com.apple.Foundation          0x997066a6 -[NSConditionLock lockWhenCondition:] + 69
6   com.apple.proxtcore           0x01dace12 -[XTMsgQueue waitForMessage] + 47
7   com.apple.proxtcore           0x01dabefa -[XTThread run:] + 412
8   com.apple.Foundation          0x9970de25 -[NSThread main] + 45
9   com.apple.Foundation          0x9970ddd5 __NSThread__main__ + 1582
10 libsystem_c.dylib             0x99455ed9 _pthread_start + 335
11 libsystem_c.dylib             0x994596de thread_start + 34
Thread 9:
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e78 _pthread_cond_wait + 914
2   libsystem_c.dylib             0x99459f7b pthread_cond_timedwait_relative_np + 47
3   com.apple.Foundation          0x997403c3 -[NSCondition waitUntilDate:] + 427
4   com.apple.Foundation          0x997067d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5   com.apple.Foundation          0x997066a6 -[NSConditionLock lockWhenCondition:] + 69
6   com.apple.RedRock             0x023e748f -[RKAsyncImageRenderer _backgroundRenderThread:] + 173
7   com.apple.CoreFoundation      0x958fb1aa -[NSObject performSelector:] + 58
8   com.apple.proxtcore           0x01db5df9 -[XTThreadSendOnlyDetached _detachedMessageHandler:] + 167
9   com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
10 com.apple.proxtcore           0x01dae22c -[XTSubscription postMessage:] + 191
11 com.apple.proxtcore           0x01dadaef -[XTDistributor distributeMessage:] + 681
12 com.apple.proxtcore           0x01dad313 -[XTThread handleMessage:] + 515
13 com.apple.proxtcore           0x01dabf10 -[XTThread run:] + 434
14 com.apple.Foundation          0x9970de25 -[NSThread main] + 45
15 com.apple.Foundation          0x9970ddd5 __NSThread__main__ + 1582
16 libsystem_c.dylib             0x99455ed9 _pthread_start + 335
17 libsystem_c.dylib             0x994596de thread_start + 34
Thread 10:
0   libsystem_kernel.dylib        0x9a595e12 __accept + 10
1   com.apple.iPhoto              0x004a424d 0xac000 + 4162125
2   com.apple.iPhoto              0x004ee651 0xac000 + 4466257
3   com.apple.iPhoto              0x004ee5be 0xac000 + 4466110
4   libsystem_c.dylib             0x99455ed9 _pthread_start + 335
5   libsystem_c.dylib             0x994596de thread_start + 34
Thread 11:: com.apple.CFSocket.private
0   libsystem_kernel.dylib        0x9a596b42 __select + 10
1   com.apple.CoreFoundation      0x958e1e15 __CFSocketManager + 1557
2   libsystem_c.dylib             0x99455ed9 _pthread_start + 335
3   libsystem_c.dylib             0x994596de thread_start + 34
Thread 12:
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e21 _pthread_cond_wait + 827
2   libsystem_c.dylib             0x9940a42c pthread_cond_wait$UNIX2003 + 71
3   com.apple.Foundation          0x9970fbe8 -[NSCondition wait] + 304
4   com.apple.iPhoto              0x000fda64 0xac000 + 334436
5   com.apple.iPhoto              0x000fd672 0xac000 + 333426
6   com.apple.CoreFoundation      0x958f5a9d __invoking___ + 29
7   com.apple.CoreFoundation      0x958f59d9 -[NSInvocation invoke] + 137
8   com.apple.RedRock             0x0240385b -[RKInvoker _invokeTarget:] + 33
9   com.apple.RedRock             0x024145f4 -[RKInvoker _invokeTargetWithPool:] + 68
10 com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
11 com.apple.proxtcore           0x01db5df9 -[XTThreadSendOnlyDetached _detachedMessageHandler:] + 167
12 com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
13 com.apple.proxtcore           0x01dae22c -[XTSubscription postMessage:] + 191
14 com.apple.proxtcore           0x01dadaef -[XTDistributor distributeMessage:] + 681
15 com.apple.proxtcore           0x01dad313 -[XTThread handleMessage:] + 515
16 com.apple.proxtcore           0x01dabf10 -[XTThread run:] + 434
17 com.apple.Foundation          0x9970de25 -[NSThread main] + 45
18 com.apple.Foundation          0x9970ddd5 __NSThread__main__ + 1582
19 libsystem_c.dylib             0x99455ed9 _pthread_start + 335
20 libsystem_c.dylib             0x994596de thread_start + 34
Thread 13:
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e78 _pthread_cond_wait + 914
2   libsystem_c.dylib             0x99459f7b pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore 0x9279e3a7 TSWaitOnConditionTimedRelative + 178
4   com.apple.CoreServices.CarbonCore 0x9279e11d TSWaitOnSemaphoreCommon + 490
5   com.apple.CoreServices.CarbonCore 0x9279df2e TSWaitOnSemaphoreRelative + 24
6   com.apple.QuickTimeComponents.component 0x9736a16a 0x96d7d000 + 6213994
7   libsystem_c.dylib             0x99455ed9 _pthread_start + 335
8   libsystem_c.dylib             0x994596de thread_start + 34
Thread 14:: CVDisplayLink
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e21 _pthread_cond_wait + 827
2   libsystem_c.dylib             0x9940a42c pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreVideo           0x97f120cd CVDisplayLink::runIOThread() + 945
4   com.apple.CoreVideo           0x97f11d05 _ZL13startIOThreadPv + 160
5   libsystem_c.dylib             0x99455ed9 _pthread_start + 335
6   libsystem_c.dylib             0x994596de thread_start + 34
Thread 15:: jpegdecompress_MPLoop
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e78 _pthread_cond_wait + 914
2   libsystem_c.dylib             0x9940182a pthread_cond_wait + 48
3   com.apple.QuickTimeComponents.component 0x9748c467 0x96d7d000 + 7402599
4   libsystem_c.dylib             0x99455ed9 _pthread_start + 335
5   libsystem_c.dylib             0x994596de thread_start + 34
Thread 16:
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e78 _pthread_cond_wait + 914
2   libsystem_c.dylib             0x99459f7b pthread_cond_timedwait_relative_np + 47
3   com.apple.Foundation          0x997403c3 -[NSCondition waitUntilDate:] + 427
4   com.apple.Foundation          0x997067d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5   com.apple.Foundation          0x997066a6 -[NSConditionLock lockWhenCondition:] + 69
6   com.apple.proxtcore           0x01dace12 -[XTMsgQueue waitForMessage] + 47
7   com.apple.proxtcore           0x01dabefa -[XTThread run:] + 412
8   com.apple.Foundation          0x9970de25 -[NSThread main] + 45
9   com.apple.Foundation          0x9970ddd5 __NSThread__main__ + 1582
10 libsystem_c.dylib             0x99455ed9 _pthread_start + 335
11 libsystem_c.dylib             0x994596de thread_start + 34
Thread 17:
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e21 _pthread_cond_wait + 827
2   libsystem_c.dylib             0x9940a42c pthread_cond_wait$UNIX2003 + 71
3   com.apple.iPhoto              0x005acdd1 0xac000 + 5246417
4   com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
5   com.apple.proxtcore           0x01db5df9 -[XTThreadSendOnlyDetached _detachedMessageHandler:] + 167
6   com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
7   com.apple.proxtcore           0x01dae22c -[XTSubscription postMessage:] + 191
8   com.apple.proxtcore           0x01dadaef -[XTDistributor distributeMessage:] + 681
9   com.apple.proxtcore           0x01dad313 -[XTThread handleMessage:] + 515
10 com.apple.proxtcore           0x01dabf10 -[XTThread run:] + 434
11 com.apple.Foundation          0x9970de25 -[NSThread main] + 45
12 com.apple.Foundation          0x9970ddd5 __NSThread__main__ + 1582
13 libsystem_c.dylib             0x99455ed9 _pthread_start + 335
14 libsystem_c.dylib             0x994596de thread_start + 34
Thread 18:
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e21 _pthread_cond_wait + 827
2   libsystem_c.dylib             0x9940a42c pthread_cond_wait$UNIX2003 + 71
3   com.apple.iPhoto              0x00175872 0xac000 + 825458
4   com.apple.CoreFoundation      0x958f5a9d __invoking___ + 29
5   com.apple.CoreFoundation      0x958f59d9 -[NSInvocation invoke] + 137
6   com.apple.RedRock             0x0240385b -[RKInvoker _invokeTarget:] + 33
7   com.apple.RedRock             0x024145f4 -[RKInvoker _invokeTargetWithPool:] + 68
8   com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
9   com.apple.proxtcore           0x01db5df9 -[XTThreadSendOnlyDetached _detachedMessageHandler:] + 167
10 com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
11 com.apple.proxtcore           0x01dae22c -[XTSubscription postMessage:] + 191
12 com.apple.proxtcore           0x01dadaef -[XTDistributor distributeMessage:] + 681
13 com.apple.proxtcore           0x01dad313 -[XTThread handleMessage:] + 515
14 com.apple.proxtcore           0x01dabf10 -[XTThread run:] + 434
15 com.apple.Foundation          0x9970de25 -[NSThread main] + 45
16 com.apple.Foundation          0x9970ddd5 __NSThread__main__ + 1582
17 libsystem_c.dylib             0x99455ed9 _pthread_start + 335
18 libsystem_c.dylib             0x994596de thread_start + 34
Thread 19:: Dispatch queue: com.apple.root.default-priority
0   libsystem_kernel.dylib        0x9a594c76 semaphore_timedwait_trap + 10
1   libdispatch.dylib             0x96b50a55 _dispatch_semaphore_wait_slow + 274
2   libdispatch.dylib             0x96b50ab4 dispatch_semaphore_wait + 36
3   com.apple.RemoteViewServices 0x9463a725 __54-[NSRemoteSavePanel _runOrderingOperationWithContext:]_block_invoke_0345 + 79
4   libdispatch.dylib             0x96b4cfbd _dispatch_call_block_and_release + 15
5   libdispatch.dylib             0x96b4e01c _dispatch_worker_thread2 + 231
6   libsystem_c.dylib             0x99457b24 _pthread_wqthread + 346
7   libsystem_c.dylib             0x994596fe start_wqthread + 30
Thread 20:
0   libsystem_kernel.dylib        0x9a59702e __workq_kernreturn + 10
1   libsystem_c.dylib             0x99457ccf _pthread_wqthread + 773
2   libsystem_c.dylib             0x994596fe start_wqthread + 30
Thread 21:
0   libsystem_kernel.dylib        0x9a59702e __workq_kernreturn + 10
1   libsystem_c.dylib             0x99457ccf _pthread_wqthread + 773
2   libsystem_c.dylib             0x994596fe start_wqthread + 30
Thread 22:
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e21 _pthread_cond_wait + 827
2   libsystem_c.dylib             0x9940a42c pthread_cond_wait$UNIX2003 + 71
3   com.apple.iPhoto              0x005acdd1 0xac000 + 5246417
4   com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
5   com.apple.proxtcore           0x01db5df9 -[XTThreadSendOnlyDetached _detachedMessageHandler:] + 167
6   com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
7   com.apple.proxtcore           0x01dae22c -[XTSubscription postMessage:] + 191
8   com.apple.proxtcore           0x01dadaef -[XTDistributor distributeMessage:] + 681
9   com.apple.proxtcore           0x01dad313 -[XTThread handleMessage:] + 515
10 com.apple.proxtcore           0x01dabf10 -[XTThread run:] + 434
11 com.apple.Foundation          0x9970de25 -[NSThread main] + 45
12 com.apple.Foundation          0x9970ddd5 __NSThread__main__ + 1582
13 libsystem_c.dylib             0x99455ed9 _pthread_start + 335
14 libsystem_c.dylib             0x994596de thread_start + 34
Thread 23:
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e21 _pthread_cond_wait + 827
2   libsystem_c.dylib             0x9940a42c pthread_cond_wait$UNIX2003 + 71
3   com.apple.iPhoto              0x00175872 0xac000 + 825458
4   com.apple.CoreFoundation      0x958f5a9d __invoking___ + 29
5   com.apple.CoreFoundation      0x958f59d9 -[NSInvocation invoke] + 137
6   com.apple.RedRock             0x0240385b -[RKInvoker _invokeTarget:] + 33
7   com.apple.RedRock             0x024145f4 -[RKInvoker _invokeTargetWithPool:] + 68
8   com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
9   com.apple.proxtcore           0x01db5df9 -[XTThreadSendOnlyDetached _detachedMessageHandler:] + 167
10 com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
11 com.apple.proxtcore           0x01dae22c -[XTSubscription postMessage:] + 191
12 com.apple.proxtcore           0x01dadaef -[XTDistributor distributeMessage:] + 681
13 com.apple.proxtcore           0x01dad313 -[XTThread handleMessage:] + 515
14 com.apple.proxtcore           0x01dabf10 -[XTThread run:] + 434
15 com.apple.Foundation          0x9970de25 -[NSThread main] + 45
16 com.apple.Foundation          0x9970ddd5 __NSThread__main__ + 1582
17 libsystem_c.dylib             0x99455ed9 _pthread_start + 335
18 libsystem_c.dylib             0x994596de thread_start + 34
Thread 24:
0   libsystem_kernel.dylib        0x9a59683e __psynch_cvwait + 10
1   libsystem_c.dylib             0x99459e21 _pthread_cond_wait + 827
2   libsystem_c.dylib             0x9940a42c pthread_cond_wait$UNIX2003 + 71
3   com.apple.iPhoto              0x001bb758 0xac000 + 1111896
4   com.apple.CoreFoundation      0x958f5a9d __invoking___ + 29
5   com.apple.CoreFoundation      0x958f59d9 -[NSInvocation invoke] + 137
6   com.apple.RedRock             0x0240385b -[RKInvoker _invokeTarget:] + 33
7   com.apple.RedRock             0x024145f4 -[RKInvoker _invokeTargetWithPool:] + 68
8   com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
9   com.apple.proxtcore           0x01db5df9 -[XTThreadSendOnlyDetached _detachedMessageHandler:] + 167
10 com.apple.CoreFoundation      0x958f2d11 -[NSObject performSelector:withObject:] + 65
11 com.apple.proxtcore           0x01dae22c -[XTSubscription postMessage:] + 191
12 com.apple.proxtcore           0x01dadaef -[XTDistributor distributeMessage:] + 681
13 com.apple.proxtcore           0x01dad313 -[XTThread handleMessage:] + 515
14 com.apple.proxtcore           0x01dabf10 -[XTThread run:] + 434
15 com.apple.Foundation          0x9970de25 -[NSThread main] + 45
16 com.apple.Foundation          0x9970ddd5 __NSThread__main__ + 1582
17 libsystem_c.dylib             0x99455ed9 _pthread_start + 335
18 libsystem_c.dylib             0x994596de thread_start + 34
Thread 25:: com.apple.appkit-heartbeat
0   libsystem_kernel.dylib        0x9a596bb2 __semwait_signal + 10
1   libsystem_c.dylib             0x9940a7b9 nanosleep$UNIX2003 + 187
2   libsystem_c.dylib             0x9940a558 usleep$UNIX2003 + 60
3   com.apple.AppKit              0x914646da -[NSUIHeartBeat _heartBeatThread:] + 2399
4   com.apple.Foundation          0x9970de25 -[NSThread main] + 45
5   com.apple.Foundation          0x9970ddd5 __NSThread__main__ + 1582
6   libsystem_c.dylib             0x99455ed9 _pthread_start + 335
7   libsystem_c.dylib             0x994596de thread_start + 34
Thread 26:
0   libsystem_kernel.dylib        0x9a59702e __workq_kernreturn + 10
1   libsystem_c.dylib             0x99457ccf _pthread_wqthread + 773
2   libsystem_c.dylib             0x994596fe start_wqthread + 30
Thread 27:
0   libsystem_kernel.dylib        0x9a59702e __workq_kernreturn + 10
1   libsystem_c.dylib             0x99457ccf _pthread_wqthread + 773
2   libsystem_c.dylib             0x994596fe start_wqthread + 30
Thread 28:
0   libsystem_kernel.dylib        0x9a59702e __workq_kernreturn + 10
1   libsystem_c.dylib             0x99457ccf _pthread_wqthread + 773
2   libsystem_c.dylib             0x994596fe start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000540 ebx: 0x15675480 ecx: 0x00000150 edx: 0x00000004
edi: 0x0000ffff esi: 0xc8fc0000 ebp: 0xc009f508 esp: 0xc009f460
   ss: 0x00000023 efl: 0x00010246 eip: 0x93976aec   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0xc8fc0000
Logical CPU: 0
Binary Images:
   0xac000 -   0xd98feb com.apple.iPhoto (9.4.2 - 9.4.2) <3AC6405B-33E2-3184-9F20-4C9CC5256A3A> /Applications/iPhoto.app/Contents/MacOS/iPhoto
0xf2a000 - 0x100afe7 org.python.python (2.6.7 - 2.6.7) <61DBA92A-C39A-3A52-86F2-59CF9D310CB4> /System/Library/Frameworks/Python.framework/Versions/2.6/Python
0x1056000 - 0x105efff com.apple.PhotoFoundation (1.0 - 10.17) <D48FDC95-21FC-328C-9F4F-89C28A260C2D> /Applications/iPhoto.app/Contents/Frameworks/PhotoFoundation.framework/Versions /A/PhotoFoundation
0x10cf000 - 0x12abffb com.apple.geode (1.5.3 - 270.7) <DFD97416-FD86-3AF1-BFF0-79A47DADE257> /Applications/iPhoto.app/Contents/Frameworks/Geode.framework/Versions/A/Geode
0x133a000 - 0x133fff7 com.apple.iLifePhotoStreamConfiguration (3.4 - 2.5) <65A74F18-5020-31EC-B7E9-EBC14E2D9CA1> /Applications/iPhoto.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fram ework/Versions/A/iLifePhotoStreamConfiguration
0x1347000 - 0x1376ff7 com.apple.iLifeAssetManagement (2.7 - 40.34) <2B65BA8A-2C25-360D-B50E-0A9EECA1CE57> /Applications/iPhoto.app/Contents/Frameworks/iLifeAssetManagement.framework/Ver sions/A/iLifeAssetManagement
0x139b000 - 0x13c2ff3 com.apple.iPhoto.Tessera (1.1 - 70.18) <F190FD9B-9CC9-3D4D-9744-113F7CA36097> /Applications/iPhoto.app/Contents/Frameworks/Tessera.framework/Versions/A/Tesse ra
0x13d6000 - 0x13faffb com.apple.iPhoto.Tellus (1.3 - 70.18) <768463A7-60B4-3D50-B36B-D6E5AFA43DC9> /Applications/iPhoto.app/Contents/Frameworks/Tellus.framework/Versions/A/Tellus
0x1411000 - 0x141cfff com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <86E53BF3-BCAD-36F9-999B-013E359EF079> /Applications/iPhoto.app/Contents/Frameworks/AccountConfigurationPlugin.framewo rk/Versions/A/AccountConfigurationPlugin
0x1427000 - 0x143cffb com.apple.iLifeFaceRecognition (1.0 - 30.11) <4A781CBF-9764-3531-91E0-94C5B4DFCFDF> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/iLifeFaceRecognition
0x1448000 - 0x1474ffb com.apple.DiscRecordingUI (6.0.4 - 6040.4.1) <F3EDDD79-611F-3ECC-9B78-0AB8BAC0D446> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x1490000 - 0x1492fff com.apple.ExceptionHandling (1.5 - 10) <6CA9446C-7EF9-35EE-BDF2-AA8D51E93E9E> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x149b000 - 0x14a6ff7 com.apple.UpgradeChecker (9.2 - 9.2) <D34CC218-8200-34D7-816C-B747EE4BF5F7> /Applications/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versions/ A/UpgradeChecker
0x14b2000 - 0x184bff3 com.apple.iLifeSlideshow (3.1 - 1151.4) <B03978EF-A395-30D4-833B-7C474E1F5F12> /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/iLifeSlideshow
0x1948000 - 0x1bd9ff3 com.apple.iLifePageLayout (1.3 - 200.9) <067ACE80-5B73-39EE-850B-E392F6573AAC> /Applications/iPhoto.app/Contents/Frameworks/iLifePageLayout.framework/Versions /A/iLifePageLayout
0x1cb5000 - 0x1d4cff7 com.apple.MobileMe (13 - 1.0.4) <5E6C6DEC-1F48-358F-8117-40FAAEB8AFAD> /Applications/iPhoto.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mobi leMe
0x1da8000 - 0x1e10ff3 com.apple.proxtcore (1.4.1 - 250.56) <BBADA727-FB78-32AF-8D45-4498F68343A7> /Applications/iPhoto.app/Contents/Frameworks/ProXTCore.framework/Versions/A/Pro XTCore
0x1e52000 - 0x1f50ff7 com.apple.iLifeSQLAccess (1.7.1 - 60.5) <845C6292-8EC2-3B4A-8E2E-8D98986148C2> /Applications/iPhoto.app/Contents/Frameworks/iLifeSQLAccess.framework/Versions/ A/iLifeSQLAccess
0x1f99000 - 0x1fc4ffb com.apple.ProUtils (1.1 - 200.36) <E286BD1F-0BE8-3151-B758-89870AB4AC89> /Applications/iPhoto.app/Contents/Frameworks/ProUtils.framework/Versions/A/ProU tils
0x1fde000 - 0x2049fff com.apple.iLifeKit (1.3.1 - 156.11) <F93283F4-046D-3653-9607-8B0F850E6318> /Applications/iPhoto.app/Contents/Frameworks/iLifeKit.framework/Versions/A/iLif eKit
0x208e000 - 0x22b6ff7 com.apple.prokit (7.2.3 - 1823) <0FEDF2D7-F31A-36F2-91A9-C03877B0CB46> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x23c4000 - 0x28f0ffb com.apple.RedRock (1.9.4 - 310.33) <548258F5-3AE9-3AD4-B986-A9674D131164> /Applications/iPhoto.app/Contents/Frameworks/RedRock.framework/Versions/A/RedRo ck
0x2aee000 - 0x2b04ffb com.apple.AOSAccounts (1.0.2 - 1.0.71) <13763832-1B2B-32E8-95BC-C23A627E6DD4> /System/Library/PrivateFrameworks/AOSAccounts.framework/Versions/A/AOSAccounts
0x2b19000 - 0x2b53ff3 com.apple.Ubiquity (1.1 - 210.2) <F8426ABA-BB3F-3A48-BF4E-9A0F6C12634F> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x2b6e000 - 0x2b6eff6 com.apple.SafariDAVNotifier (1.1.1 - 1) <DE95A56E-E2C8-3D96-B628-4DC6FA6CDD39> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
0x2b74000 - 0x2b95ff7 com.apple.ChunkingLibrary (1.0 - 127.2) <8C1C8488-71E4-3C13-AF75-95CF06C040A3> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x2ba1000 - 0x2ba3fff com.apple.LibraryRepair (1.0 - 1) <8D2DE423-2226-395A-9D90-3C43911F8613> /System/Library/PrivateFrameworks/LibraryRepair.framework/Versions/A/LibraryRep air
0x2bab000 - 0x2c05fff com.apple.proapps.MIO (1.0.6 - 512) <8321DF77-4AD8-376B-9465-83F471AA61D2> /Applications

It crashes when I down load pictures and then try to use them. Converting a jpg to a pdf usually triggers a crash.
Are you using the "Print to PDF" dialogue to convert your jpegs to pdf?
In addition to OT's test, you might also check, if using a different "Theme" for printing will avoid the crash:
14 com.apple.AppKit               0x912a52e4 _NSDrawThemeBackground + 1429
15 com.apple.AppKit               0x9145edeb -[NSThemeFrame
You crashlog shows, that iPhoto crashes, when trying to draw the "Print" theme background. There could be a problem wit the installed themes. Can you convert any jpegs to pdf, not only the jpegs downloaded from your iPad?
Léonie

Broadband Dropping Out and Connection Speed Decrea...

Sorry to be a pain but I am back here again.
Since the last issue with speed, connection drop out and noisey line which required an underground cable to be partly replaced, all has been fantastic and no problem to report. Many thanks to those who were involved in helping with getting that issue resolved.
About 10 days ago the broadband started to drop out at random times but not too often. The broadband hub light would go out for about 15 seconds before returning. My connection would automatically resume and no great problem. It has since become more of a problem and pain.
The frequency of drop out increased with a sort of pattern. Last week an example would be drop out at 11:50 am, again at 12:40 and once more at 1:30 pm. Each time the connection returned my computer icon for wifi would be a warning triangle. I clicked on the icon and would get a message 'limited connection'. The only way I could connect again would be to click the icon and select to disconnect and then connect, making sure a 'tick' was in the box for autoconnection. A bit more of a pain than before but usable. It got more of a problem over the next few days.
The frequency of drop out increased. This became a right pain when trying to purchase things online as I could not be sure in the purchase had been completed or if I tried again would I get two lots? Upon broadband connection returning I would not be able to 'auto connect' but would get the warning triangle of 'limited connection'. I tried the click to disconnect and reconnect but it failed to work. I ended up shutting down the laptop, waiting before powering up. This failed to work as all I would get is the warning triangle and 'limited connection'. The only way I could reconnect was to press the 'restart' button. This worked but it got worse.
The next day the broadband connection would drop out every couple of hours. It got to the point that even pressing the 'restart' button would not allow me to connect. I tried three times and gave up. I had to resort to pressing the very small 'reset' button on the back. This cured the problem for about 12 hours before the drop outs started again.
It is now a case of 50/50 if I can connect to the broadband again after a drop out. It is getting quite frustrating. I only used the small 'reset' as a last resort. I have noticed that the speed of the connection has started to drop down also.
Each time the hub drops broadband and I can auto connect and do not press any hub button, the timer has reset to zero days and zero hours. I know it takes about a week for the connection to settle. I do wonder if these drop outs are messing the connection settings for my line speed? The line used to be rated at 21 Mbps but has decreased to 17 Mbps, my actual connection used to be 19 Mbps but struggles to reach 14 Mbps. It is slowly dropping with each and every drop out.
I also looked at the event log in the hub. Just before each broadband drop out I see a external connection is made with the initials 'CWMP' followed by 'event code 1 boot' or 'event code 6 connection request' or 'event code 4 value change'. Straight after the broadband connection drops out with out fail.
All I can seem to find out is that the external connection is either the hub connecting to the server or vice versa? As for the codes? I have no idea at all.
I only ever resort to pressing 'restart' if I cannot connect to my hub. I have only pressed the 'reset' as a last resort as nothing else worked to allow me to reconnect.
Can anyone offer any help or best a permanent fix?

I connected to the test socket and used a wired connection for the speed test and hub stats.
The hub position and run of cables are the same as when the last engineer advised as the best set up.
Since my last post I have checked the event log and 'CWMP' has made at least two remote connections but the hub did not drop broadband connection. The broadband has been stable but just slower than usual, as you stated due to the drop outs/disconnections.
I guess a case of wait and monitor to see if the problem has resolved itself?
Will the speed automatically return to the usual 18 to 19 Mbps? or will something else have to be done to reset it at the exchange/server?
Here are the hub stats from this morning.
Connection Information
Line state:
Connectedppp0_0
Connection time:
2 days, 00:23:43
Downstream:
16.69 Mbps
Upstream:
1.024 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
9.5 dB / 7.1 dB
Line attenuation (Down/Up):
10.3 dB / 6.7 dB
Output power (Down/Up):
19.8 dBm / 12.4 dBm
FEC Events (Down/Up):
4947 / 0
CRC Events (Down/Up):
11 / 11
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
377 / 48
Error Seconds (Local/Remote):
72 / 21

I need a help !!! Please ,I dropped my iPhone 5 in toilet and I didn't get fast maybe 5mins before I get it because I didn't notice drop it and it won't work now it's almost 1week I'm waiting it still it don't work ...

I need a help !!! Please ,I dropped my iPhone 5 in toilet and I didn't get fast maybe 5mins before I get it because I didn't notice drop it and it won't work now it's almost 1week I'm waiting it still it don't work ... But when I plug my charger it goes light and show up apple logo and die again I don't know what to do and it's so expensive here at Japan pls.. Help maybe there still way to get it work again
Thank you ,Rean

At this point it's clear that it's been damaged and will need to be take or sent to Apple for replacement.
Regards.

I'm trying to burn a dvd from idvd but I keep getting error message, broken assets, but when I check my drop zones and their content there's no error messages on any of them?

I'm trying to burn a dvd from idvd but I keep getting error message, broken assets, but when I check my drop zones and their content there's no error messages on any of them?

Hi
And if You change view - in main "window/view field" so that You see the box-plot structure.
No exclamation marks there either ?
and non at the front page ?
iDVD do not copy Your material - only points to where it is stored. So if on any external hard disks, USB-memories, CDs or DVDs are missing - assetts are broken.
Or if You changed location of any material or directed iPhoto or iTunes or GarageBand to a new Library - Then iMovie/iDVD also get's lost.
Yours Bengt W

HT1688 My iphone 5 won't charge and it's in perfect condition, I dont drop it and it's not cracked. I tried multiple chargers, none of them are damaged and my outlets work with other things so the problem is my phone. What's wrong with it and what should

My iphone 5 won't charge and it's in perfect condition, I dont drop it and it's not cracked. I tried multiple chargers, none of them are damaged and my outlets work with other things so the problem is my phone. What's wrong with it and what should I do? Please help me I need my phone for work.

Make sure there's nothing blocking a contact in the charging port of the phone.

I want to transfer my photos from the PC (windows explorer) to my Ipad. The problem is that a keep my photos i different categories and they are in one large folder and subfolders (2 or 3 levels of subfolders).When I sent it to the Ipad, it just respect t

I want to transfer my photos from the PC (windows explorer) to my Ipad. The problem is that a keep my photos in different categories and they are in one large folder and several subfolders (2 or 3 levels of subfolders).When I sent it to the Ipad, it just respect the first level of folder. After the first subfolder, all the photos are mixed. Any idea how to keep my original organization just transferring from PC to the Ipad (folder having a subfolder also having another subfolder)?
Thanks
Diogo

The Photos app doesn't currently support subfolders, it only has the one level of folder/album. You will either need to change your folder structure on your computer to be just one level, see if there is a third-party photo app in the store that copes with subfolders, or just make do. You can try leaving feedback for Apple : http://www.apple.com/feedback/ipad.html

Dropping categories and keywords?

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