Dry loop dsl availablity in autumn creek, friendswood, tx

Hi,
I have verizon land line and dsl, would like to know if "dry loop dsl" is available in the autumn creek subdivision, friendswood, tx?
Thank you,
Solved!
Go to Solution.

Verizon themselves doesn't sell Dry Loop DSL anymore, however you can likely get it from a 3rd party / reseller over Verizon's lines still. Companies such as DSLExtreme tend to be good choices. Services will differ going with a third party in many cases, but the actual Internet connection will usually stay the same.
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Verizon Disconnected My Dry Loop DSL

I have had the Dry Loop DSL for two years after dropping my landline. I got the letter from them in May saying they were no longer offering the Dry Loop but for those that have it, nothing changes as long as you don't make a change to your account. Figured I was fine. I was away on business last week and came home to no internet. Spent an hour on the phone between Repair, Billing, back to Repair and then to Sales but all I could find out was there was a Pending Disconnect on my account but they couldn't tell me who did it or why. Funnily enough on the same day the Disconnect order went through, my Discover Card was billed the $41.99 for June. The last person I spoke with put an Investigation Order though to find out why this is happening and I was supposed to hear from someone Saturday or Monday. Nothing.
Has this happened to anyone else with the Dry Loop? They are telling me now to get reconnected, I'll have to bundle with a landline, which I don't want.
I plan on disputing the June charge with my credit card company and then go to Comcast. I can get way more speed for less money for the first year and then it will cost me more but at least I'll have more speed.
UPDATE: I got an email from Customer Service after submitting an issue yesterday telling me that once the diconnect order was placed, it can't be reversed or reconnected. NO ONE has told me yet WHO order it disconnected and WHY. They said they will refund me from the 6/22 diconnect date through July 9. I just placed an order with Comcast for Internet Only AND filled a complaint with the FCC. I did nothing to initiate this disconnect and if they can just randomly diconnect you and then try to force you into a bundled landline to get reconnected, then no dry loop customer is safe.

Hi Emdanyi,
Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases". There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

Move to Dry Loop DSL

Currently I have a contract with Verizon Double Play until the end of March 2011. Does Verizon offer Dry Loop DSL? What do I need to do to move from "landline homephone+internet" to "internet" only.
Thanks,

Verizon offers Dry Loop DSL in most areas. Some areas might not offer it. As to why, I couldn't tell you. Just let Verizon know that you want to shut off the telephone service but keep the DSL on. They should be able to put in the request and adjust your bill accordingly. The DSL will go up a few dollars a month when switching to Dry Loop, keep in mind.
Just be aware that in some cases, Verizon may wind up disconnecting the actual copper loop itself. There should be no need to do this as it is controlled by software for the most part. On a dry-loop DSL line, you will receive a fast busy signal if you attempted to use a phone on it in most areas. Figured I'd give you the heads up on this as it's happened to a buddy of mine and he was by no means prepared for his DSL going dead a day after his phone service was turned off.
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The first to bring me 1Gbps Fiber for $30/m wins!

Slow Dry Loop DSL question

Hi,
I've had this dry loop dsl for a couple of months after getting rid of my home phone dial tone and using my VZW smartphone as my only source of voice comm. In the last month (March) speeds have been below dial-up speeds. Before going to dry loop I would typically get on the 1 MB plan 0.75mb down and .35mb up which worked great for me as I don't watch video, play online games or use a lot of bandwidth heavy sites on the net.
Now beginning in March it has dropped and sometimes just disconnects then returnes to:
Last Result:Wednesday 04-Apr 2012, 06:22:02 PM
Download Speed: 138 kbps (17.3 KB/sec transfer rate)
Upload Speed: 124 kbps (15.5 KB/sec transfer rate)
Wondering what happened? I've done the turn on-turn-off Westell 6100 moded, reboot the computer, unplug the dsl line then plug it back into the modem...still can't get consistency like I had months before going to dry loop dsl. Here's my Westell modem transceiver stats as of this morning: (does look a little better down stream but upstream is ... well blah for email; especially a 2mb photo attachement!)
Transceiver Revision
3.3.6.10.0.1
Vendor ID Code
4D54
Line Mode
ADSL_G.dmt
Data Path
INTERLEAVED
Transceiver Information
Down Stream Path
Up Stream Path
DSL Speed (Kbits/Sec)
864
160
Margin (dB)
30.3
31.0
Line Attenuation (dB)
30.3
17.0
Transmit Power (dBm)
16.8
11.2
You think a suggestion to Verizon on having the CO in my rural town move me off of a busy router/DSLAM to see if that would bring up my down stream and up stream numbers with consistency? Or maybe the line noise is bad. Or my TIB outside of the house that has been worked on a couple of years ago isn't compatible with dry loop dsl now?
Thanks for anyone taking the time to help out on this. First time poster here.
Nixie

Are you only seeing speed drops during the evening hours or is this a case that occurs 24/7? The line statistics look fine now, but there's a difference between congestion, an incorrectly built PVC and physical line trouble.
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The first to bring me 1Gbps Fiber for $30/m wins!

Dry loop DSL without 1 yr contract

I was wondering if fry loop DSL is available without 1 yr contract. I checked dry loop is available in my area. The weird thing is when I called customer service this lady called Bela from retention department said it is avilable only with 2 yr contract while the website doesnt mention anything about 2 yr contract.

Hi Yetendra,
Yes you can have a plan called as month to month[MTM] which doesnt have a annual contract.
If you are exiting customer with Verizon you can call 1-8005676789 to change it to MTM
However if you are new customer you can call 1-8004834000 to sign up
Thanks
Helpdesk

DSL dry loop

How can I get DSL dry loop? I want to drop my phone service.

Verizon doesn't offer Dry Loop DSL anymore, even though there isn't a technical reason as to why they can't. You might want to look around for a DSL Reseller, since you're likely going to be able to get dry loop through them. DSL Extreme tends to be a common choice amongst others for Verizon.
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The first to bring me 1Gbps Fiber for $30/m wins!

Dry loop availability

I have been told both on the phone and using the online availbility checker that DLS is not available. Even though I am in a densly populated area, I am not close enough to a "switching station" apparently. But what about Dry Loop? Since it's carrying only data and no voice, would that distance limit be extended?
I already have a Verizon voice line, and an extra line running to the house, now disconected, that I used to use for dial up Intenet years ago. Was thinking that extra line could be converted to dry loop DSL with very little fuss.
Bob

>>18,000ft or less from the Central Office<<
I assume that's "wired" feet, rather than as the crow fliles. Correct? So there is no difference in feet for Data alone and Data and Voice together?
Bob

What does Verizon charge for dry loop in NYC?

Right now I have dsl with a land line. I want to drop the land line and go with dry loop. What does Verizon charge for dry loop in NYC?
Thanks

look at the 3rd column under No Verizon home phone on this link: http://www22.verizon.com/Residential/HighSpeedInternet/Plans/Plans.htm

Dry Loop

I have dry loop for DSL. Now I want to add vonage, but I can only get phone service on one phone. How do I get it through the rest of my phone lines. My internet works in every room. Why not the phone?
Solved!
Go to Solution.

#1 What is the brand and model of your modem?
#2 What is the brand and model of your router?
#3 What is the brand and model of the VOIP Device?
Please note, that the answers to questions 2 and 3 could be the same...
#4 I am not aware of any VOIP modem combo (modem, router and VOIP device all-in-one). If you have one, please post...
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Set up of DSL

Is there anyone that can actually set up DSL at an address that you are moving TO? I have been trying for the past two days to get dry loop DSL at my new house (don't move in until 8/3), and I have talked to over 15 people TODAY only!
Here's my question:
- How can I get the DSL modem shipped to my CURRENT address, not the service address?
- How can I get the DSL to become active AFTER 8/3? Right now nobody can change the active date from 7/22.
This is enormously frustrating, and I'm tempted to NEVER deal with verizon after my horrible customer service experience.

To add to this, one thing Verizon doesn't tell you anywhere in their literature, assuming you have the Westell DSL Modem/Wireless router, is the first time you connect and get your account set up, you must have your computer hard wired to the Modem/Router with the supplied Ethernet cable. After that, then then you can switch over to purely a wireless connection, if that is what it is you are doing. I went thru this myself where I couldn't get my setup to work when I first got it because I was wirelessly hooking up to the router. A call to customer support and the guy I got said the first time I had to wire into the router via Ethernet. Sure enough that was the problem. Once I got it setup, I switched back to all wireless and it has been great ever since.
Patrick

No DSL as of yet

It all started 3 months ago I changed my home phone to my cell and went dry loop DSL. I had DSL till they changed the phone number but then everything got shut off. I have repeatedly tried to get the dry loop setup but all I have is a steady DSL light, No Internet light and in the Westel 7500 a "PPP Down".
I believe the account has not been reactivated yet. Tech support keeps having me recycle the power on the modem/router and my pc but that never works.
I have tried my sons laptop that works fine on his DSL but it also cannot get internet at my house.
How can I get this resolved. It has been almost a month and no resolution as of yet.

Have you checked you monthly statement? If you are being charged for the service call billing and ask why the charge if the service has not yet begun. You should have received a confirmation describing the start date and the procedure to follow for the dsl service. If there is no record of you having the service ask to have it started.

I need someone to assist me with setting my dsl to the proper speed of 10mb from current at 7.1

I am getting very frustrated with customer service being unable to resolve setting my dsl speed to the max available on my line which is 10 mb a second according to dsl tech support. I am getting to the point that I am going to cancel my service if this situation does not get resolved. I am currently only set in the system to a speed of 7.1mb and this speed was what I was getting with my dry loop dsl. I had to add a phone line and a double bundle in order to get the faster speed of 10mb a second. I need help right away to resolve this issue. No one at billing or technical support has been able to fix this issue with multiple calls and transfers from one department to another.
Thank You
Brian

Step one: Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that your non-bogan public IP Address will show up. It might shown up as the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Either remove that line or show only the first two octets. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
For example this what I saw when I was using Verizon
    news.giganews.com
    traceroute to 71.242.*.* (71.242.*.*), 30 hops max, 60 byte packets
    1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 13 ms 13 ms 13 ms
    2 ash-bb1-link.telia.net (213.248.70.241) 39 ms 7 ms 7 ms
    3 TenGigE0-2-0-0.GW1.IAD8.ALTER.NET (63.125.125.41) 4 ms 4 ms GigabitEthernet2-0-0.GW8.IAD8.ALTER.NET (63.65.76.189) 4 ms
    4 so-7-1-0-0.PHIL-CORE-RTR1.verizon-gni.net (130.81.20.137) 6 ms 6 ms 6 ms
    5 P3-0-0.PHIL-DSL-RTR11.verizon-gni.net (130.81.13.170) 6 ms 6 ms 6 ms
    6 static-71-242-*-*.phlapa.east.verizon.net (71.242.*.*) 32 ms 32 ms 33 ms
Step two: Can you provide the Transceiver Statistics from your modem?
#3 If you don't know how to get that info:
a) What is the brand and model of your modem?
b) If you have a RJ-45 WAN port router connected to it: What is the brand and model of the RJ-45 WAN port router?
#4 If you have a RJ-45 WAN port router connected to the modem, even if you know how to get the Transceiver Statistics from the modem: What is the brand and model of the RJ-45 WAN port router?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

How do I add a second line at home?

I've been trying to find the answer to this question online and have struck out. Verizon's website says that to add a second line at home you can log into your account, go to "My Profile," click on "Lines & Accounts," and then click on "Add Second Line" (or something like that....unfortunately today Verizon's online support system is claiming that online support is not offered in Virginia). When I go to "Lines & Accounts," however, it does not give me the option to add a line—it will only allow me either to de-register my current phone number from online account access or to register another billing number for online access.
At the moment I am not certain I actually want to order the second line—I just want to price it out to determine whether I would rather get a second line or switch to VOIP service with dry loop DSL. This is why I'd rather run through my options online instead of having to call customer service—it's easier and more efficient to be able to view the options on the screen instead of having to take notes while talking to someone.
Does anyone know if there is a way to price this out online? Verizon's site has been the target of much profanity from me due to the apparent absence of this feature and due to this utterly ASININE statement that appears when I try to get online support: "Select a Service for Online Help/Verizon does not offer this service in Virginia. You can search or browse Phone Support for the services." I mean, come on, is that some sort of joke??!!
(I use a Bang & Olufsen two-line cordless phone system tied to a BeoLine base unit, and I've already confirmed that the phone jack into which the BeoLine is plugged is indeed wired for two lines. So that's not an issue.)
Message Edited by 1995hoo on 07-29-2009 09:47 AM

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Youtube very slow...

Since I went from normal dsl to a dry loop dsl a couple of weeks ago, youtube videos have been running very slow. It stops to buffer every 5 seconds... I did not change anything on my side. Any ideas what is going on? It is getting very annoying.

I dont think its you, I'm pretty sure its youtube's servers, they seemed to have slowed down quite a bit these past few days, but I assure you that it is not your internet.

Set up Verizon email account

I have a Verizon dry loop (DSL but no telephone #). I want to set up my Verizon email account (@verizon.net). How do I do this when it asks for your Verizon home telephone and I only have Verizon DSL?
GREG
{edited for privacy}

Did you try entering your non-verizon telephone or cell phone number? It might be a left-over question that isn't used for dry loop customers but the programmers weren't told to update the logic.

Dry loop dsl availablity in autumn creek, friendswood, tx

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