DS003: Cannot extract 'D:\Adobe CS5_5\payloads\AdobePDFL9.9-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{BAE5212B-6651-4AD8-B26A-1B284D2665C6}'. Error: Error 0
Has anyone gotten this error? I have uninstalled and reinstalled a dozen times and nothing has changed. Is my DVD bad?
Exit code 6. I saved the entire log and pasted it in below.
I went to the two links you provided
:https://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
Installation and launch log errors | CS5, CS5.5, CS6, CC
and found no reference to exit code 6 in the second link, and this seemed to be the relevant entry in the first link.
CS5 products indicate an exit code 6 or 7 in the Installation Status screen, or after you click the Troubleshooting link. To locate the details of which registry keys are affected, open the installation log file. Search for "return value 3," then look just above that text for the error 1401, 1402, and so on.
I found no "return value" in the following, but found these two errors:
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.(Seq 886)
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.(Seq 887)
However, these are the two errors I followed up on even before I posted this problem. I was able to delete the directories so they WERE empty, and still got the same result. More Exit code 6.
I have complete administrative control of my computer. There's nothing I don't have permission to do.
As for the FATAL: DS003, I get this:
DS003 Cannot create extract assets at <path> from zip file <zip file name>
The unzip operation has failed. There could be directory permission or disk space issues.
See Error "FATAL ERROR: Cannot create extract assets..." | Installer log | CS5, CS5.5.
The zip operation failed at first, but as I mentioned, I was able to fix this. However, this error did not go away after the problem with 7zip was fixed.
The only other possible problem is Error 23, a CRC, which gives me a partial result only.
Error 23 Data error (cyclic redundancy check).
Installation and launch log errors | CS5, CS5.5, CS6, CC
Error code: 23, Updates are disabled. Updater has been disabled at time of
installation. Contacting system administrator for assistance. [ERROR] UWA.
https://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.ht..
264k
The linked page does not contain more information. As it is, that old staple "Contact system administrator" is cited, but I'm the system administrator.
I have no idea what "Updater has been disabled" means. Why are updates disabled? Is this a fixable problem? Do you have any idea about how to "enable" updates?
Full log below.
Bee
Exit code 6 entire log from the Troubleshooting link.
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF037, DS003 ... WARNING: DW031, DW036 ...
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 23 error(s), 26 warning(s)
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.(Seq 886)
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.(Seq 887)
----------- Payload: {BAE5212B-6651-4AD8-B26A-1B284D2665C6} AdobePDFL CS5 9.9.0.0 -----------
FATAL: DS003: Cannot extract 'D:\Adobe CS5_5\payloads\AdobePDFL9.9-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{BAE5212B-6651-4AD8-B26A-1B284D2665C6}'. Error: Error 23 Data error (cyclic redundancy check).
----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {60E59A6C-7399-495A-B85C-C829F4E59602} Creative Suite 5.5 Design Premium 5.5.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed
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Hi,
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Is there any way to do this from extension builder?
Thanks and Regards,
Anoop NRThanks guys,
Got it !! Hybrid extensions.
I am using Adobe Extension builder 3 in Eclipse to code and create the zxp for Premiere pro panel.
Seeing the hybrid extension part in HTML Panels Tips: #10 Packaging / ZXP Installers | Photoshop, etc. I have added a hybrid extension panel using the bundle manifest editor in the extension builder. it creates an mxi file automatically with all the properties, I have to change the maximum host version number in the mxi file in order to make the extension work in the Premiere pro CC 2014. Using the Hybrid option in the Bundle manifest editor we can choose a set of folder paths for placing the files during installation itself and later can be used using 'csInterface.getSystemPath(SystemPath.CODE)' from javascript functions to modify them.
Thanks for your relpies,
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I get ERROR U44M1P7: Error log file location: C:\Program Files (x86)\Common Files\Adobe\Installers
When updating Photoshop CS6 (Creative Cloud) I get ERROR U44M1P7: Error log file location: C:\Program Files (x86)\Common Files\Adobe\Installers. Initial Installation and actual funcioning wuith no problem, only on updating. I have tried several times with same error.
Hi Alberto Pomares,
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C:\Program Files (x86)\Common Files\Adobe\HelpCfg\en_US\Reader_10.0.helpcfg. Verify file access
how to install Adobe HelpCfg file ?
It is obviously it is missing & i am unable to download Adobe Reader on win7 x64
does anyone have a link that will enable me to download it to read as isstated below?
C:\Program Files (x86)\Common Files\Adobe\HelpCfg\en_US\Reader_10.0.helpcfg
Seems too many issues with ie10 & Reader XI so I prefer ie8 & Reader 10....but can't get any to download.
error 1310....tried everything nothing is helping. Just need link to install this Adobe HelpCfgWhat exactly means "unable to download"?
Is there anything else beside the number 1310? -
What silent switch can I use to make this uninstall? C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe --appletID="DWA_UI" --appletVersion="2.0" --mode="Uninstall" --mediaSignature="{A4ED5E53-7AA0-11E1-BF04-B2D4D4A5360E}"
Your install log indicates you are facing file permission issues. You can see an example here:
DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\Keyfiles". Error 145 The directory is not empty.(Seq 1) [ 1904] Fri Dec 28 07:00:31 2012 WARN DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1) [ 1904] Fri Dec 28 07:00:31 2012 ERROR DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Win-GM". Error 145 The directory is not empty.(Seq 2) [ 1904] Fri Dec 28 07:00:31 2012 WARN DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2) [ 1904] Fri Dec 28 07:00:31 2012 ERROR DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM". Error 145 The directory is not empty.(Seq 3) [ 1904] Fri Dec 28 07:00:31 2012 WARN DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3) [ 1904] Fri Dec 28 07:00:31 2012 ERROR DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\ssc\AMT". Error 145 The directory is not empty.(Seq 4)
You will want to adjust the file permissions for C:\Program Files\Common Files\Adobe and C:\Program Files(x86)\Common Files\Adobe. You can find information on how to adjust the file permissions at Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html. Please make sure you apply the permission change to all child objects.
In general you can find information on how to review and interpret your installation log at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. -
CS6 Install -Adobe Switchboard Payload issue
I installed CS6 extended with no issues about a week ago and it was working beautifully and unfortunately one of my four 8GB memory DIMMs was bad and I had to get 32GB of new RAM and reinstall everything.
I have legitmiately purchased and have a valid serial #. This set of 4 120GB SSD drives which run in RAID 0 as my C: drive had no previous versions of CS6 or betas.
I have attempted to install twice now and both times I get the following error below. aftre the first failed install I unistalled and rebooted before attmepting the second install. I ma running Windows 7 Ultimate 64 and I am installing CS6 64 bit.
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF012, DF024 ... WARNING: DF029, DF054 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 2 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc'(Seq 16)
ERROR: DF012: Unable to find file(Seq 16)
ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc" Error 32 The process cannot access the file because it is being used by another process.(Seq 16)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 16)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failedThanks Jeff.
I spoke to a support person at Adobe today and he asked if Photoshop was launching, which I hadn’t tried when I received the errors, so I launched it with him on the phone and it launched with no issues.
He had me restart and launch again while he hung on the line. After the system restart it launched with no issues again.
This is the extract form the installer log which details the errors:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 2 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc'(Seq 16)
ERROR: DF012: Unable to find file(Seq 16)
ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc" Error 32 The process cannot access the file because it is being used by another process.(Seq 16)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 16)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 5744] Wed Aug 15 08:26:49 2012 INFO
Exit Code: 6 - Silent workflow completed with errors.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF012, DF024 ... WARNING: DF029, DF054 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
I downloaded the software using the Adobe Download assistant as my retailer simpy emailed me the product key so I have no physical media to insert into my optical drive.
I am not sure how critcal these components are that are referenced in the above errors so I am looking for guidance on:
Is my install as is with these errors stable and operational – meaning will I ever miss these components? My preference obviouly is to install and have a zero error report and a clean log.
Should I unistall and try to install again, and if so are there are Microsoft components I shouild be updating/installing first? If it is an insaller issue what is the recommended procedure for me to go about installing?
If it is an installer issue how do I get Adobe to get me media? – I ordered full media to be delivered and given the amount of money I paid for Photoshop CS6 I was surprised to get a call from the retailer indicated that they were sold out but they could give me a serial number for Photoshop CS6 Extended for no additional fee but I would need to download it. So I guess I got a ggod deal getting Extended for $730 Canadian including taxes but I would still prefer Photoshop CS6 with CDs.
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OS Windows 7 Ultimate 64 bit
CPU Intel i7 2600K
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RAM 32GB G.SKILL F3-12800CL10Q-32GBZL Ripjawsz - 4X8GB DDR3-1600 CL10
GPU XFX Radeon HD 6870 900Mhz 1GB
PSU Corsair Pro HX650W
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I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to.. When I've tried to download and install again it says that the "Object Already Exists." It may exists, but it is not visible in the file or in my list of programs on the Startup Menu.
cactisken
You should not have to uninstall Premiere Elements 12/12.1 in order to install and run Premiere Elements 13 on the same computer unless your computer is overloaded and the computer resources are compromised. Just use one program at a time.
Can you still use 12/12.1 on this same computer that will not let you use 13?
What specific Window operating system are you using?
Let us go through the usual drill...
1. Does the problem exist with and without the antivirus and firewall(s) disabled?
2. Are you using a pen and tablet device instead of a mouse?
3. Did you install the program with antivirus and firewall(s) disabled?
4. Disable the SLCache Folder found in Windows 7, 8, or 8.1 64 bit
Local Disk C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder should be the SL Cache Folder that you delete or disable by renaming the Folder
from SLCache to SLCacheOLD.
5. Are you running the program as Administrator and is the latest version of QuickTime installed on the same
computer as Premiere Elements 13?
Let us start here and then decide what next.
Thank you.
ATR -
How to fix error "Cannot extract the embedded font ...."?
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http://www.plosbiology.org/article/info:doi/10.1371/journal.pbio.0030213Install Foxit PDF reader, and then you can see the PDF document without any problem.
I think your book was generated from Quartz.
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tips:
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Try Adobe support, that's not a Firefox support issue. <br />
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Adobe reader cannot extract embedded font after pdf sent via outlook
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Hello,
I have an XPS file converted to a PDF with an embedded font inside, when I open the file, as I scroll to a page having '&' in the text (that's my case, but it's probably the same with any special character), a message box shows up saying "Cannot extract the embedded font 'HDGSLM+[my font]'. Some characters may not display or print correctly." and I can't see the special character in the page.
I checked that my font was actually embedded in the PDF (File -> Properties -> Fonts) and seems to be ok, normal characters look fine and the application doesn't say anything until I scroll to the page with '&' inside. Also, other PDF readers show the document fine.
I looked around the forum and saw that other people got the same problem and to them was a bug introduced in Adobe Reader 8.x, but nothing was confirmed by developers.
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Thank you.
P.S.
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Error " Adobe Reader - cannot extract the embedded font 'Ariel Bold "
Hi gurus!
I have created smartform for pdf invoice via mail to user id. when that invoice send to user id . PDF file is getting a popup -" Adobe Reader - cannot extract the embedded font 'Ariel Bold . Some characters many not display or print correctly ".
I want to remove this unwanted popup. please provide any possible solutions.
regards,
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Cheers -
Cannot extract the embedded font - Adobe X
I opened a book and got the message:
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How can I rectify this?
Regards,
JInstall Foxit PDF reader, and then you can see the PDF document without any problem.
I think your book was generated from Quartz.
As I know there is no free solution for this problem. Updates of Abobe reader will not work.
tips:
You don't need Foxit reader as a default PDF reader program.
Foxit reader shows document with plain standard font. -
Cannot extract the embedded font 'IEOFAD+TimesNewRoman'.
I am a Mac OS X 10.6.8 and Adobe reader X 10.1.4 user. When I'm opening a pdf file, this error message come out: Cannot extract the embedded font 'IEOFAD+TimesNewRoman'. Some characters may not display or print correctly.
How do I solve this problem? Thanks.Your question pertains to the Mac version of Adobe Reader. I've moved it to the Adobe Reader forum.
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Cannot extract the embedded font 'F2'. Some characters may not display or print correctly.
This question was previously published but no answer has been found.
Error message is :
"Cannot extract the embedded font 'F2'. Some characters may not display or print correctly."
Many pdf documents display this error with Adobe Reader 8.1.0. We have errors for embedded fonts 'F0','F3','F7' and so on.
It looks like a Adobe Reader bug because :
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- the 8.1.1 update removes only the bug for 'F0' error message (issue #1572280).
The solution :
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This Adobe Reader bug applies to Windows Vista, XP Pro SP2, 2000.
Thx,
RegardsJust to let you know, for anyone else with this problem. I had this problem occur on a MAC when you tried to do save to PDF in excel. This was all happening at the point of generation of the PDF in my case.
The fix was to delete ALL the microsoft preferences, but perahps only the font cache needed to be deleted.
I deleted the following areas from the local users userprofile on the mac. On windows, I would probably log in as a differnet user to try to see if the problem just exsists for one particular user.
Here are the sections I deleted:
Library/caches/metadata/Microsoft*
Username/library/preferences/com.microsoft* ( and anyhting with microsoft in it)
I did leave the entourage settings though.
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Magenta color cast problem on canon 7d raw files
when i import canon raw files (cr2) into lightroom 3, i get a magenta color cast over the whole image. the thumbnail image looks fine, but when lightroom opens up the image, it get's a magenta color cast over the whole thing. i shot raw+jpeg mode too