DSL AC68u not working with sky ADSL?!

Hi, I am in serious frustration here. Today my Asus DSL AC68u arrived and I've been trying for about 2 hours to get it working. I have 2 major issues:
1. The DSL line is reported to be "unstable" in the web interface and the DSL light keeps going out on the router itself.
2. The internet light does not come on AT ALL and when I try and go onto a website it does not work.
Please help, I have gone through the setup process twice, I tried setting up manually and letting it detect settings automatically as well and I have no luck. Remember, I am on ADSL, not fibre. My old Sky SR102 was working fine before I set it up with no issues whatsoever and I don't know what to do. Any ideas? Thank you.

Thanks for the help people but I have doscovered I have problems. Just spent ages on the phone with Sky broadband and there are problems with my service but going to have to wait 72 hours whilst they perform tests and look in to it. Can anyone explain this to me please as I cannot get my simple little head around it.   Sky told me they have boosted my line and I am now getting 7mb, something I have never had and still don't.   I logged in to my router which also confirmed 6969kb and yet my internet is so slow its cringe worthy.   I cannot load Youtube videos or play simple games on facebook and if I perform a broadband speed test with different website they report I am getting around 11 to 12kb. Which is right, was also being offered fiber which I cannot afford but whos to say I wont have trouble with that.

Similar Messages

  • Ipod touch not working with sky wi fi

    hi can anyone help me to set up my ipod touch wi fi connection. have only tried to sky and all i get is invalid passcode.
    haven't a clue what to do!! many thanks

    hi we can help!!
    when typing in the sky password (key) after every letter, you have to press caps again (the shift key)
    as the whole or most of the sky passwords are written partly or completely in caps
    so basically you need to press the caps key more than once because caps doesn't stay on

  • Graphite base station not working with my Intel Based Mac Mini and iPhone.

    My Airport Express died after 2 years of use. I had to resort to plugging in my old but still functioning Graphite Airport base station. Since the set up assisant on my Mac mini does not work with the older base station, I used my G4 400 tower to set it up. I got it working and tested the connection. On to testing my iPhone. It sees the new network. Password is entered and the wifi icon shows full signal strength, but does not connect to the web. Next I try my Mac mini out on the new network and it too sees the network, but does not connect to the web. I double check the older G4 and the connection is still strong and fast. I shut the G4 down thinking that maybe the Graphite can only support one computer at a time, and the Mac mini and iPhone still can't connect to the web. I'm not sure what to do with this one. Is there a setting that I need to use? As far as security goes, the Graphite base station was set up with a WEP password. Any help would be great
    Message was edited by: Soriano

    I suggest using AirPort Admin Utility (version 4.2) to check the base station settings and change them, if necessary. (AirPort Admin Utility should be able to configure a Graphite base station from a computer running Mac OS X 10.4, even though AirPort Setup Assistant can't.)
    In the Network pane of AirPort Admin Utility, please make sure that "Distribute IP addresses" and "Share a single IP address (using DHCP and NAT)" are checked, and that everything else is unchecked. I am assuming that the Graphite is the only router in your local network and that there are no computers connected via Ethernet.
    The Access Control pane of AirPort Admin Utility should list either all of the relevant AirPort ID's or nothing. You can find the AirPort ID of an OS X computer by looking at System Preferences>Network>Show:AirPort>AirPort.
    The Internet pane of AirPort Admin Utility should be set in accordance with your Internet provider's requirements. Most likely, it should be set to Connect Using:Ethernet and Configure:Using DHCP.
    After verifying the settings, power down the computers, base station and cable or DSL modem for a few minutes, then start them up sequentially, leaving time for each to get fully up and running: first the modem, then the base station, and finally the computers.
    The network preferences on the Mac Mini and the iPhone are also relevant. I assume that the preferences are unchanged from those that worked with the AirPort Express.
    I hope this helps.

  • Mac Mini not working with AOL Cable modem

    All,
    I just bought a brand new Mac Mini but it not working with AOL. My windows XP PC working well with AOL but not with mac mini. Any suggestions? thanks
    Hung

    I just found an interesting thing that i brought my mac mini to Apple store where i bought it. Hook up with store cable, it can go thru to internet with out sign on AOL. ALso I can connect to AOL very easy. Brought it back home, I tried to open browser w/o sign on AOL like i did at Apple store, it did not work. I also tried to sign on AOL alone, still not work either. The weird thing is, my other Windows XP computer is working well with AOL. I called customer service of AOL for help, who takes care the Mac computer, asked me to follow the simple procedure that I already did before i called them like unplug cable modem, restart computer...etc. Nothing new, and then they transfered me back and forth between Mac and Windows specilist with no help. I was on phone with them for 2 hours yesterday. I'm very disappoint with AOL customer service with the way they serve the customer. I'm thinking to cancel membership with AOL where i stay with them more than 10 years, and look for another cable or DSL ISP. Now I'm packing the Mac Mini back to box and bring it to Apple store to return it. Next thing, is search around which ISP, who supports the Apple comp. I'm living at Los Angeles area where's very easy to find a local ISP Verizon, Earthlink, Road Runner... I'll be back to buy a new Mac when i get the internet ready. I love Apple computer, and i want to have it.

  • DSL will not work after speed upgrade

    I ordered a speed upgrade (from 3 to 5 down) a couple weeks ago.   On Tuesday they confirmed that they completed the order but now the DSL will not work at all.   I have an old Westell B90 Infospeed DSL modem (branded as Bell Atlantic) and they swear that the modem is not the problem.   I have been on the phone with tech support every day for a week now and still no service.    I do not believe they are actually doing anything to remedy the situation.   Twice now I was promised a tech would come to my house.   I have taken time off from work to stay home and nobody ever comes.    One day they say it can be resolved at the central office then that evening they say a tech needs to come.   I wait for tech and nobody shows so I call them back.   They then tell me again that the problem is at the central office and no need for a tech.  They have run me down this path 3 times now.   Does anyone have any suggestions on how I can actually get a tech to show up??  I think the call center people are full of lies and just passing me around to avoid the problem.   I am in Montgomery County Maryland.  

    Post your modem status from the modem.
    As how to get this.
    #1 Use the tool that is addressed at
    http://www.dslreports.com/faq/7553
    All FAQs » Verizon Online DSL FAQ » 5. Connection » What is the Westell Modem Browser and how can I interpret it's results?
    #2 Once installed, don't forget to use ** CTRL-ALT-F7 ** to reveal several "hidden" tabs, the signal levels and error counters, so forth.
    ^^
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

  • Standby PRI not working with voice Gateway Router & CUCM

    Hi ALL ,            
    GOOD Day all of you .
    I am facing a big problem i.e  standby PRI not working with VG & CUCM , I have checked all the configuration parameter on VG & CUCM found ok but I am unable to make any call from standby link also incoming not come on the standby link . When I make a call on my Pilot no but getting busy tone .
    I observer the some errors on VG like Cause i = 0x8286 - Channel unacceptable on my second PRI channel .
    Please help me to reslove this proem .
    Following are the PRI configuration Parameter on CUCM .
    Product Specific Configuration Layout
    Line Coding  : HDB3
    Framing  : NON CRC4
    Clock  : External
    Input Gain (-6..14 db)  0
    Output Attenuation (-6..14 db)  0
    Echo Cancellation Enable 
    Echo Cancellation Coverage (ms)  64
    PRI configuration on VG
    interface Serial0/0/1:15
    encapsulation hdlc
    isdn switch-type primary-net5
    isdn incoming-voice voice
    isdn bind-l3 ccm-manager
    BR,
    SANDIPAN

    Hi Craig ,
    Thanks for your reply .
    We are using the full 30 channel E1 PRI .
    following are PRI Channel Statistics: 
    %Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 1. Layer 3 output may not apply
    ISDN Se0/0/0:15, Channel [1-31]
      Configured Isdn Interface (dsl) 1
       Channel State (0=Idle 1=Proposed 2=Busy 3=Reserved 4=Restart 5=Maint_Pend)
        Channel :  1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1
        State   :  0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
       Service State (0=Inservice 1=Maint 2=Outofservice 8=MaintPend 9=OOSPend)
        Channel :  1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1
        State   :  0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
    Please find following debug error
    VG_RO_01#isdn test call interface serial 0/0/0:15 09665484798
    Mar 7 03:00:54.570: ISDN Se0/0/0:15 Q921: User RX <- RRp sapi=0 tei=0 nr=5
    Mar 7 03:00:54.570: ISDN Se0/0/0:15 Q921: User TX -> RRp sapi=0 tei=0 nr=4
    Mar 7 03:00:54.570: ISDN Se0/0/0:15 Q921: User TX -> RRf sapi=0 tei=0 nr=4
    Mar 7 03:00:54.574: ISDN Se0/0/0:15 Q921: User RX <- RRf sapi=0 tei=0 nr=5
    CCIL_PUNE_DR_VG_RO_01#
    Mar 7 03:00:55.994: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x1, Called num 09665484798
    Mar 7 03:00:55.994: ISDN Se0/0/0:15 Q921: User TX -> INFO sapi=0 tei=0, ns=5 nr=4
    Mar 7 03:00:55.994: ISDN Se0/0/0:15 Q931: SETUP pd = 8 callref = 0x0084
    Bearer Capability i = 0x8890
    Standard = CCITT
    Transfer Capability = Unrestricted Digital
    Transfer Mode = Circuit
    Transfer Rate = 64 kbit/s
    Channel ID i = 0xA9839F
    Exclusive, Channel 31
    Called Party Number i = 0x81, '09665484798'
    Plan:ISDN, Type:Unknown
    Mar 7 03:00:56.006: ISDN Se0/0/0:15 Q921: User RX <- RR sapi=0 tei=0 nr=6
    Mar 7 03:00:56.018: ISDN Se0/0/0:15 Q921: User RX <- INFO sapi=0 tei=0, ns=4 nr=6
    Mar 7 03:00:56.018: ISDN Se0/0/0:15 Q931: RELEASE_COMP pd = 8 callref = 0x8084
    Cause i = 0x8286 - Channel unacceptable
    Mar 7 03:00:56.022: ISDN Se0/0/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=5
    Mar 7 03:00:59.995: ISDN Se0/0/0:15 Q921: User TX -> INFO sapi=0 tei=0, ns=6 nr=5
    Mar 7 03:00:59.995: ISDN Se0/0/0:15 Q931: SETUP pd = 8 callref = 0x0084
    Bearer Capability i = 0x8890
    Standard = CCITT
    Transfer Capability = Unrestricted Digital
    Transfer Mode = Circuit
    Transfer Rate = 64 kbit/s
    Channel ID i = 0xA9839F
    Exclusive, Channel 31
    Called Party Number i = 0x81, '09665484798'
    Plan:ISDN, Type:Unknown
    Mar 7 03:01:00.007: ISDN Se0/0/0:15 Q921: User RX <- RR sapi=0 tei=0 nr=7
    Mar 7 03:01:00.019: ISDN Se0/0/0:15 Q921: User RX <- INFO sapi=0 tei=0, ns=5 nr=7
    Mar 7 03:01:00.019: ISDN Se0/0/0:15 Q931: RELEASE_COMP pd = 8 callref = 0x8084
    Cause i = 0x8286 - Channel unacceptable
    Mar 7 03:01:00.019: ISDN Se0/0/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=6
    Mar 7 03:01:03.995: ISDN Se0/0/0:15 Q921: User TX -> INFO sapi=0 tei=0, ns=7 nr=6
    Mar 7 03:01:03.995: ISDN Se0/0/0:15 Q931: RELEASE_COMP pd = 8 callref = 0x0084
    Cause i = 0x80E6 - Recovery on timer expiry
    Mar 7 03:01:03.995: ISDN Se0/0/0:15 **ERROR**: CCPCC_CallOrigination: SETUP timed-out (2nd T303) to NETWORK. The SETUP failed.
    BR ,
    SANDIPAN

  • HT201412 Safari could not open the page because the server stopped responding- new ipad mini's (2 from separate places) are not working with At & T router but computers work. Can you please help me. I've tried everything. Thanks ya'll!

    Safari could not open the page on my new ipad mini's because the server stopped responding- new ipad mini's (2 from separate places) are not working with At & T router but computers work fine. Yesterday I got it to work. Weird. Can you please help me. I've tried everything. Thanks ya'll!

    Hello SavannahSweetie,
    I was looking into the issue you are desribing, and found a great article for troubleshooting wifi connections with iOS devices. It's called iOS: Troubleshooting Wi-Fi networks and connections and can be found here: http://support.apple.com/kb/ts1398.
    Start with this section, and work your way down if needed.
    Basic troubleshooting
    Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
    Verify that you are in range of your Wi-Fi router or base station.
    Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
    Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Update your Wi-Fi router to the latest firmware.For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
    Restart your iOS deviceHold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
    All the best,
    Sterling

  • Comcast Cable Internet not working with router (WRT54G), but network is fine?

    My Comcast Cable Internet is not working with my router (WRT54G), but my home network is fine. The internet works without router.
    I have a WRT54G Wireless-G Broadband Router from Linksys.
    I was using Bellsouth DSL Internet up until two weeks ago.
    I had my DSL modem connected to my router, and the router let me use the internet and share some files and printers with my laptop upstairs.
    A few weeks ago we changed to Comcast cable. The technician came in and connected it himself, but only for the desktop. The internet worked perfectly, and still works perfectly on my desktop (the one downstairs). He didn't really give me any instruction or CD-roms for it.
    When I tried connecting my router, the internet stopped working. It was weird because the router worked for the file sharing and printer sharing between both my computers, but the internet didn't work. Although, the light for the internet is lit on the router itself.
    I even have this program called "AOL Network Magic" which shows a map of what is connected to the router, and it shows that the router and my laptop and desktop are connected, but then it has an "X" for the internet connection.
    I have tried everything. I lost all of my CDs and things that came with Linksys, but I downloaded some guides from the Linksys website and it doesn't really help. I tried something called "NetSet", but after I set everything up it says my router is not compatible or something with NetSet. I read a bunch of FAQs, I tried going to comcast and seeing if they had any FAQS about it, but I can't find anything.
    Maybe one of you can help me?
    Also, I don't know my modem's IP address. I had it for Bellsouth, and sometimes when I would lose my connection I would go there and click on "reconnect" or something like that.
    So the only way I can use the internet is to disconnect everything from my router and connect the ethernet cable directly to the modem.

    You may open the web setup utility page of the router by typing its IP address on your browser's address bar. By default, it is 192.168.1.1.  When you're asked for username, you may leave it blank.  For password, its "admin". If in case that does not work, reset your router at the back for 30 secs and do a power cycle again, see if it becomes accessible after that...
    "The war between heaven and hell depends on the choices we make, and those choices require sacrifice. That's the test"

  • I have recently upgraded my iMac Intel G5 iSight to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old sys parts

    I have recently upgraded my iMac Intel G5 iSight (iMac5,1) to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old system parts. I have zapped PRAM. The blue indicator in system audio panel will appear for a second as I slide the bar for internal mic but then it disappears. Is there a fix?

    The sound seems very faint but can here static on playback.

  • My operating system windows XP not working with photoshop cloud, why not?

    I need to add 2 more licences for photoshop cloud and I'm being told my operating system windows XP does not work with Photoshop cloud. We already have 2 pcs using it in our office so why not?
    Please help
    Roy

    Do you have the latest version of iTunes?  If not, get it at:
    http://www.apple.com/itunes

  • Adobe creative cloud eea 1.5 is not working with our asus Eee box , celeron j1900 2.00 ghz, 4gb of ram, 64bit. can settings be changed in adobe?

    adobe creative cloud eea 1.5 is not working with our asus Eee box , celeron j1900 2.00 ghz, 4gb of ram, 64bit. can settings be changed in adobe?

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Application is not working with mouse

    Dear All,
    We have a strange issue in the our application (Oracle form) in the one of our client machine.
    Some times the forms are not able to work with the mouse but is able to work with the keyboard. After one or two machine restart its again working. When the issue occur we can able to work in other applications using mouse.
    Our Applications server is in Other country and client are accessing from India.
    This occurs for some user and not for all.
    Application server Version          10.1.2.0.2.
    Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit
    Java Plug-in version 1.6.0_31 .
    Please any info will help us lot.

    Thank you for the quick replies Michael Ferrante and HamidHelal.
    But since its occurring for some users (perticulary indian users) and some times. And also its occurring in production environment not in development environment.
    Even the java control panel is not working with mouse.
    For other country customers everything working fine.
    So its difficult for me to apply the patch with these uncertainties.
    Checking with fresh java installation and let you know the status.
    Thanks.

  • Voice Memo is not working with iOS 8.2

    Voice Memo Records is not working with iOS 8.2. how to fix it?

    Voice Memo Records is not working with iOS 8.2. how to fix it?

  • On updating my iphone it shows no network inspite the sim inserted,now it also not working with itunes.i cant see menu page on display screen

    on updating my iphone it shows no network inspite the sim inserted,now it also not working with itunes.
    i cant see menu page on display screen

    http://support.apple.com/kb/HT1808

Maybe you are looking for