DSL light continues to blink, customer service unhelpful

Hello,
I am visiting my family for the time being and the only Internet they can get around here is Verizon DSL, which stinks but hey it's still Internet.
However, the DSL light on the Westell Versalink 327W modem continues to blink and we can't get any Internet service. Having Xfinity at home, I have no idea how to help them and customer service was absolutely no help, insisting the problem was on our end. Anyone else having this issue? How is it resolved?
Thanks for your time.

Try plugging the DSL modem into the test port at the network interface. If the light goes solid they have a problem in the house. If it continues to blink then they have to call Verizon to send out a technician to repair the line.

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    I attempted to reach you on 02/16/2012, and did leave a message. I was able to see that you form your previous emails, that you are interested in getting a free Network Extender. When you call me, we can discuss your options for the 3G Extender.
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    I mentioned in my email to please correspond by email as I often miss calls. I can tell by your super positive response that you are going to offer me discounts against purchasing more equipment. I don't know if this is a Verizon programming thing, but discounts are not savings when you are forced to have to make a purchase. I'm only hope the government doesn't catch on to this. "What, you don't like paying 85% tax? You still save 15%!". Perhaps I can Verizon-speak my dilemma. In July my contract ends and I stop paying Verizon $152.00+ a month for service. Sooo... If you send me a 3G wireless extender and that solves my coverage problems, I'll continue to pay Verizon $152.00+ per month. Over one year that will be more the 7 TIMES THE VALUE OF THE ROUTER!!!! And the "savings" will continue on as long as I'm a happy customer. Isn't that a bargain?
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    VZW Response 02/20/12 09:25 - 4 days later:
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    Hello David,
    My name is Larry and I am sorry to learn about the service issues you have been experiencing. I am happy to address your request to receive a network extender. Please know, we are unable to guarantee service indoors and this is why the Network Extenders are not offered at no cost. We thank you for your understanding.
    We appreciate your business and will be happy to offer further troubleshooting if you call. However, we are unable to offer a free Network Extender and apologize for any inconveniences this may cause.
    The Verizon Wireless Network Extender enhances indoor voice and data coverage in areas with minimum or no in-building coverage, allowing customers to get the most of their plan minutes while indoors.
    This indoor coverage solution operates with existing Verizon Wireless-branded devices and installation is simple - just "plug and play."
    For additional information regarding Verizon Wireless Network Extender visit the following website:
    Network Extender
    Again, my name is Larry and I am sorry we are unable to offer the Network Extender at no cost.
    Because my reply was not prompt, I would like to apologize for the delayed response to your email as we have been receiving a higher than normal rate of email inquiries. We appreciate your business and would like to thank you for helping to make Verizon Wireless the most reliable network in America.
    Did you know, most of your questions can be answered with out calling or emailing? Simply visit www.verizonwireless.com/support any time, day or night!
    Sincerely,
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    My Response 02/20/12 15:03:
    Ok, well. It looks like I will be canceling my service in July and moving to a better carrier that cares for it's customers. Please forward this email to management as I asked in the beginning for further review.
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    (Things to notice: Only 1 day response, case closed. No resolution. No concern for losing a customer to due faulty service. Impersonal scripted response.)
    Dear Verizon Wireless Customer,
    Thank you for your recent inquiry on verizonwireless.com. We are always looking to provide a better experience for our customers, so your opinion is important to us. Please take just a moment to give us your thoughts about your experience.
    Just click on the link below to take a quick 3-question survey.
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    Sincerely,
    Verizon Wireless
    >Edited internal VZW phone numbers and extensions<
    Message was edited by: Verizon Administrator

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        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-es-ExtensionFL30\AdobeFlash10-es-ExtensionFL30.boot.xml
    AdobeCode: {043A67CA-08C4-4669-A2A1-B03F6D8D509C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll\AdobeWinSoftLinguisticsPluginAll.boot.xml
    AdobeCode: {064F0D64-1F54-4F4B-953E-BAED5D7E69B2}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-mul\AdobePDFSettings9-mul.boot.xml
    AdobeCode: {08D66D31-CC4B-101B-B7BF-FD1B1E2718A8}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6IconHandler-mul\AdobeInDesign6IconHandler-mul.boot.xml
    AdobeCode: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeALMAnchorService2-mul\AdobeALMAnchorService2-mul.boot.xml
    AdobeCode: {0967604F-33E6-4C6B-934B-157C3AB4ED4C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeExtensionManager2All\AdobeExtensionManager2All.boot.xml
    AdobeCode: {0A621EC5-B98B-45C9-95FE-A7D0DA3150EA}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlashPlayer10_axDbg_mul\AdobeFlashPlayer10_axDbg_mul.proxy.xml
    AdobeCode: {0C0BD663-FF73-4EA4-9FF7-A7AE0405B90F}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10fr_CALanguagePack\AdobeDreamweaver10fr_CALanguagePack.pr oxy.xml
    AdobeCode: {0C91FCEB-C2EF-101B-89B8-C06AE9160079}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-en_GB\AdobeInDesign6CommonLang-en_GB.proxy.xml
    AdobeCode: {0D47D055-102E-443D-9FE7-FFF0BBAB6A98}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeTypeSupport9-mul-x64\AdobeTypeSupport9-mul-x64.boot.xml
    AdobeCode: {14A5A29B-D252-4575-B40C-695B8D8B34D5}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeBridge3All\AdobeBridge3All.boot.xml
    AdobeCode: {176894A3-E35F-45C0-98E3-3FB4CD46C0E0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Support\AdobePhotoshop11-Support.boot.xml
    AdobeCode: {195C539A-1546-43A8-A224-C03FE427F47D}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-es_MXLanguagePack\AdobeFlash10-es_MXLanguagePack.proxy.xml
    AdobeCode: {198E1366-F2E8-4853-8A6B-B0CF8BDBF091}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_CN\AdobeSGM3-zh_CN.boot.xml
    AdobeCode: {223EB970-F510-4D0A-A7D0-0B79B163B35B}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeALMAnchorService2-mul-x64\AdobeALMAnchorService2-mul-x64.boot.xml
    AdobeCode: {22DBAEF9-C0EE-101B-ACA7-89BA7D08F8B9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-es_MX\AdobeInDesign6AppLang-es_MX.proxy.xml
    AdobeCode: {289C46A2-F2F7-4887-A8DA-5CB1AB65754D}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDreamweaver10-mul\AdobeDreamweaver10-mul.boot.xml
    AdobeCode: {2965A5F0-0326-4479-B140-F5799BD025B7}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCameraRaw5.0All\AdobeCameraRaw5.0All.boot.xml
    AdobeCode: {2B0F340D-1EAF-4471-90A8-BC380EF7209A}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10en_GBLanguagePack\AdobeFireworks10en_GBLanguagePack.proxy. xml
    AdobeCode: {2B47D5DE-E019-4130-AB69-2DAB4DEEBB0A}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorJA_ExtraSettings2-mul\AdobeColorJA_ExtraSettings2-mul.boot.xml
    AdobeCode: {2BD22DAB-D025-4c9a-A62E-DAD828393885}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-en-ExtensionFL30\AdobeFlash10-en-ExtensionFL30.boot.xml
    AdobeCode: {2E39F462-F4AE-4617-8416-CDCEC9C18232}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14en_USLanguagePack\AdobeIllustrator14en_USLanguagePack.pr oxy.xml
    AdobeCode: {3095E614-711B-48D2-BAAF-0CA9D9968F68}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeOutputModuleAll\AdobeOutputModuleAll.boot.xml
    AdobeCode: {31FC14DD-7641-4BEB-B5D1-9976F99AF956}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFontsAll\AdobeFontsAll.boot.xml
    AdobeCode: {324A6E8E-CD0F-4D37-9143-05468F0204C3}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_GB_x64\AdobePhotoshop11-en_GB_x64.proxy.xml
    AdobeCode: {3251BB24-1889-4BB4-9774-BA0D57FE7D0E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-en_GBLanguagePack\AdobeFlash10-en_GBLanguagePack.proxy.xml
    AdobeCode: {3410D3EC-5407-4BA7-92D9-55207A04C3BF}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_US\AdobePhotoshop11-en_US.proxy.xml
    AdobeCode: {3419CF4A-C105-101B-B1EE-EF5CA3F6A41C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-fr_CA\AdobeInDesign6AppLang-fr_CA.proxy.xml
    AdobeCode: {34BBC769-B1F1-412A-8663-50B2EAB6D5A9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-fr_CA\DeviceCentral2LP-fr_CA.proxy.xml
    AdobeCode: {35304775-CB5F-101B-A142-83B5468C225C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppBase-mul\AdobeInDesign6AppBase-mul.boot.xml
    AdobeCode: {368BF6FC-8F78-4936-B381-BFE2B4880334}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_US_x64\AdobePhotoshop11-en_US_x64.proxy.xml
    AdobeCode: {395FC443-B34B-4E77-9928-23C147FC83F1}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeTypeSupport9-mul\AdobeTypeSupport9-mul.boot.xml
    AdobeCode: {3A17921E-0B93-40C6-B0A9-3CD40475B3F0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA_x64\AdobePhotoshop11-fr_CA_x64.proxy.xml
    AdobeCode: {3A4D8E3D-83E0-425F-A8FB-B04538CDC2A0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCSIAll\AdobeCSIAll.boot.xml
    AdobeCode: {3A5B6B11-CB5C-101B-89C0-E6A199775FEF}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppFSet-Roman\AdobeInDesign6AppFSet-Roman.boot.xml
    AdobeCode: {3C2CCCD6-CB9D-4288-8B3D-EF7AEC16C35B}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-mul\AdobeFlash10-mul.boot.xml
    AdobeCode: {3CD02B3D-9EEE-4786-95A8-73E7BA8558CA}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDriveAll\AdobeDriveAll.boot.xml
    AdobeCode: {3D9625C4-525A-4368-932D-749B91B3B222}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-fr-ExtensionFL30\AdobeFlash10-fr-ExtensionFL30.boot.xml
    AdobeCode: {40E33B80-0C73-41A0-82A5-9AF7D1D68C98}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFontsAllx64\AdobeFontsAllx64.boot.xml
    AdobeCode: {48ECA3E4-C4E8-101B-A3E5-8A776B36B2F7}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-fr_CA\AdobeInDesign6CommonLang-fr_CA.proxy.xml
    AdobeCode: {490F274E-689A-4ECF-AC3E-322347ED7613}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeExtendScriptToolKit3.0.0All\AdobeExtendScriptToolkit3.0.0All.boot.xml
    AdobeCode: {4F3CE025-D60B-4E6B-8D39-B04CD3769008}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeVideoProfilesCS2-mul\AdobeVideoProfilesCS2-mul.boot.xml
    AdobeCode: {52432964-89C2-48CD-9749-4036D3E97BD9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-es_MX_x64\AdobePhotoshop11-es_MX_x64.proxy.xml
    AdobeCode: {53560287-20EA-4EB6-9B5C-5B1EC080350A}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\kuler2.0-mul\kuler2.0-mul.boot.xml
    AdobeCode: {53EBE8B3-CB5B-101B-82B1-D22FEF2EEFE5}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppFSet-Japan\AdobeInDesign6AppFSet-Japan.boot.xml
    AdobeCode: {563275A9-CC66-101B-8B71-81B8A321A480}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6IconHandler64-mul\AdobeInDesign6IconHandler64-mul.boot.xml
    AdobeCode: {5746C6E3-DC6E-4762-9445-F89C50B5E1D2}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlashPlayer10_plDbg_mul\AdobeFlashPlayer10_plDbg_mul.proxy.xml
    AdobeCode: {587AF245-DD3F-402A-A32C-4321594DD279}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_GB\AdobePhotoshop11-en_GB.proxy.xml
    AdobeCode: {5A2D6654-8164-4810-A76F-FD160223558E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorNA_ExtraSettings2-mul\AdobeColorNA_ExtraSettings2-mul.boot.xml
    AdobeCode: {5C99A447-812B-4531-816B-38F0C8B19F02}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCMaps2-mul\AdobeCMaps2-mul.boot.xml
    AdobeCode: {5D195AB1-30AC-44F6-93FE-225CE5BBAB74}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\Acrobatcom-mul\Acrobatcom-mul.proxy.xml
    AdobeCode: {603DA164-1FA4-43F4-AD82-0A56206E5BD7}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSearchforHelp-mul\AdobeSearchforHelp-mul.boot.xml
    AdobeCode: {6743AE49-4594-4CAE-807C-27682446F498}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-mul\AdobeAMP-mul.proxy.xml
    AdobeCode: {69A6AF34-639F-4AC8-8EFB-86DB91C5E106}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorEU_ExtraSettings2-mul\AdobeColorEU_ExtraSettings2-mul.boot.xml
    AdobeCode: {6A7D180B-9A75-4C62-BE94-FE44BE3732C2}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDrivex64All\AdobeDrivex64All.boot.xml
    AdobeCode: {6ADE0200-DE21-4D6C-AFB1-DF7D0D77CB47}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-en_USLanguagePack\AdobeFlash10-en_USLanguagePack.proxy.xml
    AdobeCode: {6CA25E84-FDC9-4EAE-86A6-FE0697BAF171}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorNA_Recommended2-mul\AdobeColorNA_Recommended2-mul.boot.xml
    AdobeCode: {71C506FA-C006-4822-A371-059856E706CA}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCameraRaw5.0All-x64\AdobeCameraRaw5.0All-x64.boot.xml
    AdobeCode: {731F2B61-8028-4E63-95BF-B13B224DA13E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-other\AdobeFlash10-STI-other.boot.xml
    AdobeCode: {73656117-7621-4603-9830-786F7F46F966}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeServiceManager-mul\AdobeServiceManager-mul.boot.xml
    AdobeCode: {76A848DA-E186-42F0-B057-8FCC2490C40E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-es_MX\DeviceCentral2LP-es_MX.proxy.xml
    AdobeCode: {79E0F594-E8F3-4930-8EBD-0C7178302EFB}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorPhotoshop2-mul\AdobeColorPhotoshop2-mul.boot.xml
    AdobeCode: {7F60FD0C-F2FF-433A-A91C-EC76152DEF05}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeIllustrator14mul\AdobeIllustrator14mul.boot.xml
    AdobeCode: {7FC72310-D125-41B7-943A-EC467BA72F82}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAssetServices4All\AdobeAssetServices4All.boot.xml
    AdobeCode: {8167335C-8FEA-4576-8EC2-8AC77EC58F19}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFL9-mul\AdobePDFL9-mul.boot.xml
    AdobeCode: {85022982-C128-4177-96E4-6E04B88C489C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10en_GBLanguagePack\AdobeDreamweaver10en_GBLanguagePack.pr oxy.xml
    AdobeCode: {85112378-F845-4581-9499-2D5E38441E76}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDynamicLinkSupport1All\AdobeDynamiclinkSupport1All.boot.xml
    AdobeCode: {869E3432-BDAC-4211-B1DC-EC211962EEFA}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFireworks10All\AdobeFireworks10All.boot.xml
    AdobeCode: {87809DB4-F038-4C7B-9CA9-FFB6EAE6042F}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDefaultLanguage2-mul\AdobeDefaultLanguage2-mul.boot.xml
    AdobeCode: {87C4EC3E-47F0-4287-A436-9ADA103E05E9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeXMPPanelsAll\AdobeXMPPanelsAll.boot.xml
    AdobeCode: {88346284-C41C-101B-99A2-AAB2A0A1B87C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-es_MX\AdobeInDesign6CommonLang-es_MX.proxy.xml
    AdobeCode: {8AD0C0B9-B397-45FE-89A3-D42F95F6E9EF}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDeviceCentral2-mul\AdobeDeviceCentral2-mul.boot.xml
    AdobeCode: {8B4C951B-F853-4B05-B892-9D5B3CD8AC98}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-ja_JP\AdobePDFSettings9-ja_JP.boot.xml
    AdobeCode: {8C273902-BE22-429D-BEEF-C9FFABF18178}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-fr\AdobeFlash10-STI-fr.boot.xml
    AdobeCode: {8EA01C93-7DA6-461D-A794-DF98C4268927}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-es_MX\AdobePhotoshop11-es_MX.proxy.xml
    AdobeCode: {94C6AEF4-BE0D-431B-B0A5-567E6B89E576}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\aifsdk-win\aifsdk-win.boot.xml
    AdobeCode: {98D81F21-D408-4431-B1CD-FD5F34F70DA0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll_x64\AdobeWinSoftLinguisticsPluginAll_x64.bo ot.xml
    AdobeCode: {9907B3BB-23CD-424E-B18F-A2E158D4B6D0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll\AdobeLinguisticsAll.boot.xml
    AdobeCode: {9C6EE72C-3B56-4218-8424-E763E2E0D286}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10fr_CALanguagePack\AdobeFireworks10fr_CALanguagePack.proxy. xml
    AdobeCode: {9D0C6527-C1EC-4AFD-B446-4BC12C83C8EF}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorEU_Recommended2-mul\AdobeColorEU_Recommended2-mul.boot.xml
    AdobeCode: {9DFDAC02-972C-4A6A-9419-AD702DC40EC6}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetCMYK2-mul\AdobeColorCommonSetCMYK2-mul.boot.xml
    AdobeCode: {9F299EC3-0FBB-4C64-80C8-66849A26CFBD}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll_x64\AdobeLinguisticsAll_x64.boot.xml
    AdobeCode: {A2240090-CA81-4762-82DC-EAFD1503FA3F}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-others-ExtensionFL30\AdobeFlash10-others-ExtensionFL30.boot.xml
    AdobeCode: {A286D8E4-3168-49EB-89B5-CF7D8DF8D985}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-en_US\DeviceCentral2LP-en_US.proxy.xml
    AdobeCode: {A4EEE829-8B33-4609-874F-AD0CFD8D6AF0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA\AdobePhotoshop11-fr_CA.proxy.xml
    AdobeCode: {A6148177-E733-4F44-8123-C7565DFA7819}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Core_x64\AdobePhotoshop11-Core_x64.boot.xml
    AdobeCode: {A80B7019-16DF-42DB-BF83-B6B3452677A1}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-fr_FR\AdobeAMP-fr_FR.proxy.xml
    AdobeCode: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAUM6.0All\AdobeAUM6.0All.boot.xml
    AdobeCode: {AA603BD2-D4CF-436C-BE8E-DC3E0C337734}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_TW\AdobeSGM3-zh_TW.boot.xml
    AdobeCode: {AB8E4534-C573-4CC9-BA6A-76DD14055510}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetRGB2-mul\AdobeColorCommonSetRGB2-mul.boot.xml
    AdobeCode: {AC76BA86-1028-0000-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_TW\AdobeAcrobat9-zh_TW.proxy.xml
    AdobeCode: {AC76BA86-1029-4770-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-cs_CZ\AdobeAcrobat9-cs_CZ.proxy.xml
    AdobeCode: {AC76BA86-1033-F400-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-fr_FR\AdobeAcrobat9-fr_FR.proxy.xml
    AdobeCode: {AC76BA86-1040-7D70-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-es_ES\AdobeAcrobat9-es_ES.proxy.xml
    AdobeCode: {AC76BA86-1041-0000-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ja_JP\AdobeAcrobat9-ja_JP.proxy.xml
    AdobeCode: {AC76BA86-1042-0000-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ko_KR\AdobeAcrobat9-ko_KR.proxy.xml
    AdobeCode: {AC76BA86-1048-8780-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ru_RU\AdobeAcrobat9-ru_RU.proxy.xml
    AdobeCode: {AC76BA86-1053-DF60-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-sv_SE\AdobeAcrobat9-sv_SE.proxy.xml
    AdobeCode: {AC76BA86-2052-0000-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_CN\AdobeAcrobat9-zh_CN.proxy.xml
    AdobeCode: {AEACF6C0-8690-48D1-A243-C3A796219CF9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-ko_KR\AdobeSGM3-ko_KR.boot.xml
    AdobeCode: {B17CBF80-149C-4008-BF62-69842F242B5E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14fr_CALanguagePack\AdobeIllustrator14fr_CALanguagePack.pr oxy.xml
    AdobeCode: {B2A01A26-BCD8-4BFB-ADC2-164416D42A38}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-en_US\AdobeSGM3-en_US.boot.xml
    AdobeCode: {B317020B-BB2B-41DE-9255-C795D212A140}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14es_MXLanguagePack\AdobeIllustrator14es_MXLanguagePack.pr oxy.xml
    AdobeCode: {B40EAA06-05C8-4790-83B9-83CD2334704E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-en_GB\DeviceCentral2LP-en_GB.proxy.xml
    AdobeCode: {B68DB15D-31B2-4AA9-B5DA-611024E3ABA4}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10es_MXLanguagePack\AdobeFireworks10es_MXLanguagePack.proxy. xml
    AdobeCode: {C3192773-54FD-472D-B639-D2960A454DE6}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-es\AdobeFlash10-STI-es.boot.xml
    AdobeCode: {CA1FF49F-C354-101B-ADFD-84F42A706653}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-en_US\AdobeInDesign6CommonLang-en_US.proxy.xml
    AdobeCode: {CBC8AB3C-85F0-4D16-8E01-95E0343EE383}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAIR1.0\AdobeAIR1.0.proxy.xml
    AdobeCode: {CF362349-F670-4EB2-A7D3-308DA95BF4BE}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14en_GBLanguagePack\AdobeIllustrator14en_GBLanguagePack.pr oxy.xml
    AdobeCode: {CFCD7AD2-150A-4194-BA98-4C59850A0F98}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Core\AdobePhotoshop11-Core.boot.xml
    AdobeCode: {D7AF82DE-06CD-493D-8866-58BD4A7C54EB}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFL9-mul-x64\AdobePDFL9-mul-x64.boot.xml
    AdobeCode: {D95B5192-2606-4176-893B-7B6704D2605B}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeConnect-mul\AdobeConnect-mul.boot.xml
    AdobeCode: {DBB1B2E9-0DF9-495C-B58D-C23A3599EDA7}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCMaps2-mul-x64\AdobeCMaps2-mul-x64.boot.xml
    AdobeCode: {DD829154-9968-43C5-9975-4A2CF9E87869}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AMECore1All\AMECore1All.boot.xml
    AdobeCode: {DEF58ED5-552A-4a7c-9BE6-CCCCC0704D77}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10mul_ExtensionFL30\AdobeFlash10mul_ExtensionFL30.proxy.xml
    AdobeCode: {E769C759-5B9B-487B-AAC3-FAB7015D7B9A}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSING2-mul\AdobeSING2-mul.boot.xml
    AdobeCode: {E8A4414C-0268-46D7-830A-BF4EA049BF18}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\Acrobatcom-fr_FR\Acrobatcom-fr_FR.proxy.xml
    AdobeCode: {E8B28C6D-46DF-4842-9B06-9924D94DA1E0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDesignSuitePremium4-mul\AdobeDesignSuitePremium4-mul.boot.xml
    AdobeCode: {E8CA713D-38A8-47A0-ACFB-39CA6A59CA1D}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AMEImporter1All\AMEImporter1All.boot.xml
    AdobeCode: {E8D75E23-1782-4DB3-B8B8-8C80BFD35CB7}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10es_MXLanguagePack\AdobeDreamweaver10es_MXLanguagePack.pr oxy.xml
    AdobeCode: {E8FCBFB4-0975-4B44-A728-70171FE44108}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-en\AdobeFlash10-STI-en.boot.xml
    AdobeCode: {E9124DCC-945E-4450-B8CD-689A6FE15F8D}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCSIx64All\AdobeCSIx64All.boot.xml
    AdobeCode: {E9864DB2-4AC9-4BEC-BFD1-644C4276F901}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeVersionCue4All\AdobeVersionCue4All.boot.xml
    AdobeCode: {EC787A8E-FFCC-4586-8089-61C4F44D150E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10en_USLanguagePack\AdobeDreamweaver10en_USLanguagePack.pr oxy.xml
    AdobeCode: {EEEE6D36-C0CA-101B-BE84-F9A9E8302DC5}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-en_GB\AdobeInDesign6AppLang-en_GB.proxy.xml
    AdobeCode: {F5BA527F-CC31-101B-A39B-97F2C87C690F}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6CommonBase-mul\AdobeInDesign6CommonBase-mul.boot.xml
    AdobeCode: {F624F59F-28A9-4C6B-8BE3-7B9B34D26BFF}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-fr_CALanguagePack\AdobeFlash10-fr_CALanguagePack.proxy.xml
    AdobeCode: {F962C173-3665-403C-BFFC-4A52BC4F6D62}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-ja_JP\AdobeSGM3-ja_JP.boot.xml
    AdobeCode: {FB03EE85-C0D6-101B-9DA9-9F91A460EA39}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-en_US\AdobeInDesign6AppLang-en_US.proxy.xml
    AdobeCode: {FC7AC288-3C96-42DB-B1CF-EE104D2CE4E9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSuiteSharedConfiguration-mul\AdobeSuiteSharedConfiguration-mul.boot.xml
    AdobeCode: {FE13D314-FB1D-4973-ABC8-BDE5D9D6190B}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorJA_Recommended2-mul\AdobeColorJA_Recommended2-mul.boot.xml
    --------------------  END  - Proxy File Summary -  END  --------------------
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4
    Updating media info for: {00DF958D-8DD1-416E-8697-A0DBBE702A37}, Effective: {00DF958D-8DD1-416E-8697-A0DBBE702A37}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10en_USLanguagePack\AdobeFireworks10en_USLanguagePack.msi
    Updating media info for: {02FD2912-C5C4-41f0-B7D2-0C1871EB9565}, Effective: {02FD2912-C5C4-41f0-B7D2-0C1871EB9565}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-es-ExtensionFL30\AdobeFlash10-es-ExtensionFL30.msi
    Updating media info for: {043A67CA-08C4-4669-A2A1-B03F6D8D509C}, Effective: {043A67CA-08C4-4669-A2A1-B03F6D8D509C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll\AdobeWinSoftLinguisticsPluginAll.msi
    Updating media info for: {064F0D64-1F54-4F4B-953E-BAED5D7E69B2}, Effective: {064F0D64-1F54-4F4B-953E-BAED5D7E69B2}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-mul\AdobePDFSettings9-mul.msi
    Updating media info for: {08D66D31-CC4B-101B-B7BF-FD1B1E2718A8}, Effective: {08D66D31-CC4B-101B-B7BF-FD1B1E2718A8}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6IconHandler-mul\AdobeInDesign6IconHandler-mul.msi
    Updating media info for: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}, Effective: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeALMAnchorService2-mul\AdobeALMAnchorService2-mul.msi
    Updating media info for: {0967604F-33E6-4C6B-934B-157C3AB4ED4C}, Effective: {0967604F-33E6-4C6B-934B-157C3AB4ED4C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeExtensionManager2All\AdobeExtensionManager2All.msi
    Updating media info for: {0A621EC5-B98B-45C9-95FE-A7D0DA3150EA}, Effective: {0A621EC5-B98B-45C9-95FE-A7D0DA3150EA}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlashPlayer10_axDbg_mul\AdobeFlashPlayer10_axDbg_mul.msi
    Updating media info for: {0C0BD663-FF73-4EA4-9FF7-A7AE0405B90F}, Effective: {0C0BD663-FF73-4EA4-9FF7-A7AE0405B90F}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10fr_CALanguagePack\AdobeDreamweaver10fr_CALanguagePack.ms i
    Updating media info for: {0C91FCEB-C2EF-101B-89B8-C06AE9160079}, Effective: {0C91FCEB-C2EF-101B-89B8-C06AE9160079}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-en_GB\AdobeInDesign6CommonLang-en_GB.msi
    Updating media info for: {0D47D055-102E-443D-9FE7-FFF0BBAB6A98}, Effective: {0D47D055-102E-443D-9FE7-FFF0BBAB6A98}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeTypeSupport9-mul-x64\AdobeTypeSupport9-mul-x64.msi
    Updating media info for: {14A5A29B-D252-4575-B40C-695B8D8B34D5}, Effective: {14A5A29B-D252-4575-B40C-695B8D8B34D5}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeBridge3All\AdobeBridge3All.msi
    Updating media info for: {176894A3-E35F-45C0-98E3-3FB4CD46C0E0}, Effective: {176894A3-E35F-45C0-98E3-3FB4CD46C0E0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Support\AdobePhotoshop11-Support.msi
    Updating media info for: {195C539A-1546-43A8-A224-C03FE427F47D}, Effective: {195C539A-1546-43A8-A224-C03FE427F47D}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-es_MXLanguagePack\AdobeFlash10-es_MXLanguagePack.msi
    Updating media info for: {198E1366-F2E8-4853-8A6B-B0CF8BDBF091}, Effective: {198E1366-F2E8-4853-8A6B-B0CF8BDBF091}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_CN\AdobeSGM3-zh_CN.msi
    Updating media info for: {223EB970-F510-4D0A-A7D0-0B79B163B35B}, Effective: {223EB970-F510-4D0A-A7D0-0B79B163B35B}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeALMAnchorService2-mul-x64\AdobeALMAnchorService2-mul-x64.msi
    Updating media info for: {22DBAEF9-C0EE-101B-ACA7-89BA7D08F8B9}, Effective: {22DBAEF9-C0EE-101B-ACA7-89BA7D08F8B9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-es_MX\AdobeInDesign6AppLang-es_MX.msi
    Updating media info for: {289C46A2-F2F7-4887-A8DA-5CB1AB65754D}, Effective: {289C46A2-F2F7-4887-A8DA-5CB1AB65754D}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDreamweaver10-mul\AdobeDreamweaver10-mul.msi
    Updating media info for: {2965A5F0-0326-4479-B140-F5799BD025B7}, Effective: {2965A5F0-0326-4479-B140-F5799BD025B7}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCameraRaw5.0All\AdobeCameraRaw5.0All.msi
    Updating media info for: {2B0F340D-1EAF-4471-90A8-BC380EF7209A}, Effective: {2B0F340D-1EAF-4471-90A8-BC380EF7209A}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10en_GBLanguagePack\AdobeFireworks10en_GBLanguagePack.msi
    Updating media info for: {2B47D5DE-E019-4130-AB69-2DAB4DEEBB0A}, Effective: {2B47D5DE-E019-4130-AB69-2DAB4DEEBB0A}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorJA_ExtraSettings2-mul\AdobeColorJA_ExtraSettings2-mul.msi
    Updating media info for: {2BD22DAB-D025-4c9a-A62E-DAD828393885}, Effective: {2BD22DAB-D025-4c9a-A62E-DAD828393885}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-en-ExtensionFL30\AdobeFlash10-en-ExtensionFL30.msi
    Updating media info for: {2E39F462-F4AE-4617-8416-CDCEC9C18232}, Effective: {2E39F462-F4AE-4617-8416-CDCEC9C18232}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14en_USLanguagePack\AdobeIllustrator14en_USLanguagePack.ms i
    Updating media info for: {3095E614-711B-48D2-BAAF-0CA9D9968F68}, Effective: {3095E614-711B-48D2-BAAF-0CA9D9968F68}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeOutputModuleAll\AdobeOutputModuleAll.msi
    Updating media info for: {31FC14DD-7641-4BEB-B5D1-9976F99AF956}, Effective: {31FC14DD-7641-4BEB-B5D1-9976F99AF956}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFontsAll\AdobeFontsAll.msi
    Updating media info for: {324A6E8E-CD0F-4D37-9143-05468F0204C3}, Effective: {324A6E8E-CD0F-4D37-9143-05468F0204C3}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_GB_x64\AdobePhotoshop11-en_GB_x64.msi
    Updating media info for: {3251BB24-1889-4BB4-9774-BA0D57FE7D0E}, Effective: {3251BB24-1889-4BB4-9774-BA0D57FE7D0E}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-en_GBLanguagePack\AdobeFlash10-en_GBLanguagePack.msi
    Updating media info for: {3410D3EC-5407-4BA7-92D9-55207A04C3BF}, Effective: {3410D3EC-5407-4BA7-92D9-55207A04C3BF}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_US\AdobePhotoshop11-en_US.msi
    Updating media info for: {3419CF4A-C105-101B-B1EE-EF5CA3F6A41C}, Effective: {3419CF4A-C105-101B-B1EE-EF5CA3F6A41C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-fr_CA\AdobeInDesign6AppLang-fr_CA.msi
    Updating media info for: {34BBC769-B1F1-412A-8663-50B2EAB6D5A9}, Effective: {34BBC769-B1F1-412A-8663-50B2EAB6D5A9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-fr_CA\DeviceCentral2LP-fr_CA.msi
    Updating media info for: {35304775-CB5F-101B-A142-83B5468C225C}, Effective: {35304775-CB5F-101B-A142-83B5468C225C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppBase-mul\AdobeInDesign6AppBase-mul.msi
    Updating media info for: {368BF6FC-8F78-4936-B381-BFE2B4880334}, Effective: {368BF6FC-8F78-4936-B381-BFE2B4880334}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_US_x64\AdobePhotoshop11-en_US_x64.msi
    Updating media info for: {395FC443-B34B-4E77-9928-23C147FC83F1}, Effective: {395FC443-B34B-4E77-9928-23C147FC83F1}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeTypeSupport9-mul\AdobeTypeSupport9-mul.msi
    Updating media info for: {3A17921E-0B93-40C6-B0A9-3CD40475B3F0}, Effective: {3A17921E-0B93-40C6-B0A9-3CD40475B3F0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA_x64\AdobePhotoshop11-fr_CA_x64.msi
    Updating media info for: {3A4D8E3D-83E0-425F-A8FB-B04538CDC2A0}, Effective: {3A4D8E3D-83E0-425F-A8FB-B04538CDC2A0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCSIAll\AdobeCSIAll.msi
    Updating media info for: {3A5B6B11-CB5C-101B-89C0-E6A199775FEF}, Effective: {3A5B6B11-CB5C-101B-89C0-E6A199775FEF}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppFSet-Roman\AdobeInDesign6AppFSet-Roman.msi
    Updating media info for: {3C2CCCD6-CB9D-4288-8B3D-EF7AEC16C35B}, Effective: {3C2CCCD6-CB9D-4288-8B3D-EF7AEC16C35B}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-mul\AdobeFlash10-mul.msi
    Updating media info for: {3CD02B3D-9EEE-4786-95A8-73E7BA8558CA}, Effective: {3CD02B3D-9EEE-4786-95A8-73E7BA8558CA}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDriveAll\AdobeDriveAll.msi
    Updating media info for: {3D9625C4-525A-4368-932D-749B91B3B222}, Effective: {3D9625C4-525A-4368-932D-749B91B3B222}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-fr-ExtensionFL30\AdobeFlash10-fr-ExtensionFL30.msi
    Updating media info for: {40E33B80-0C73-41A0-82A5-9AF7D1D68C98}, Effective: {40E33B80-0C73-41A0-82A5-9AF7D1D68C98}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFontsAllx64\AdobeFontsAllx64.msi
    Updating media info for: {48ECA3E4-C4E8-101B-A3E5-8A776B36B2F7}, Effective: {48ECA3E4-C4E8-101B-A3E5-8A776B36B2F7}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-fr_CA\AdobeInDesign6CommonLang-fr_CA.msi
    Updating media info for: {490F274E-689A-4ECF-AC3E-322347ED7613}, Effective: {490F274E-689A-4ECF-AC3E-322347ED7613}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeExtendScriptToolKit3.0.0All\AdobeExtendScriptToolkit3.0.0All.msi
    Updating media info for: {4F3CE025-D60B-4E6B-8D39-B04CD3769008}, Effective: {4F3CE025-D60B-4E6B-8D39-B04CD3769008}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeVideoProfilesCS2-mul\AdobeVideoProfilesCS2-mul.msi
    Updating media info for: {52432964-89C2-48CD-9749-4036D3E97BD9}, Effective: {52432964-89C2-48CD-9749-4036D3E97BD9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-es_MX_x64\AdobePhotoshop11-es_MX_x64.msi
    Updating media info for: {53560287-20EA-4EB6-9B5C-5B1EC080350A}, Effective: {53560287-20EA-4EB6-9B5C-5B1EC080350A}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\kuler2.0-mul\kuler2.0-mul.msi
    Updating media info for: {53EBE8B3-CB5B-101B-82B1-D22FEF2EEFE5}, Effective: {53EBE8B3-CB5B-101B-82B1-D22FEF2EEFE5}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppFSet-Japan\AdobeInDesign6AppFSet-Japan.msi
    Updating media info for: {563275A9-CC66-101B-8B71-81B8A321A480}, Effective: {563275A9-CC66-101B-8B71-81B8A321A480}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6IconHandler64-mul\AdobeInDesign6IconHandler64-mul.msi
    Updating media info for: {5746C6E3-DC6E-4762-9445-F89C50B5E1D2}, Effective: {5746C6E3-DC6E-4762-9445-F89C50B5E1D2}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlashPlayer10_plDbg_mul\AdobeFlashPlayer10_plDbg_mul.msi
    Updating media info for: {587AF245-DD3F-402A-A32C-4321594DD279}, Effective: {587AF245-DD3F-402A-A32C-4321594DD279}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_GB\AdobePhotoshop11-en_GB.msi
    Updating media info for: {5A2D6654-8164-4810-A76F-FD160223558E}, Effective: {5A2D6654-8164-4810-A76F-FD160223558E}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorNA_ExtraSettings2-mul\AdobeColorNA_ExtraSettings2-mul.msi
    Updating media info for: {5C99A447-812B-4531-816B-38F0C8B19F02}, Effective: {5C99A447-812B-4531-816B-38F0C8B19F02}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCMaps2-mul\AdobeCMaps2-mul.msi
    Updating media info for: {5D195AB1-30AC-44F6-93FE-225CE5BBAB74}, Effective: {5D195AB1-30AC-44F6-93FE-225CE5BBAB74}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\Acrobatcom-mul\AIRApplicationRunner.exe
    Updating media info for: {603DA164-1FA4-43F4-AD82-0A56206E5BD7}, Effective: {603DA164-1FA4-43F4-AD82-0A56206E5BD7}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSearchforHelp-mul\AdobeSearchforHelp-mul.msi
    Updating media info for: {6743AE49-4594-4CAE-807C-27682446F498}, Effective: {6743AE49-4594-4CAE-807C-27682446F498}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-mul\AIRApplicationRunner.exe
    Updating media info for: {69A6AF34-639F-4AC8-8EFB-86DB91C5E106}, Effective: {69A6AF34-639F-4AC8-8EFB-86DB91C5E106}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorEU_ExtraSettings2-mul\AdobeColorEU_ExtraSettings2-mul.msi
    Updating media info for: {6A7D180B-9A75-4C62-BE94-FE44BE3732C2}, Effective: {6A7D180B-9A75-4C62-BE94-FE44BE3732C2}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDrivex64All\AdobeDrivex64All.msi
    Updating media info for: {6ADE0200-DE21-4D6C-AFB1-DF7D0D77CB47}, Effective: {6ADE0200-DE21-4D6C-AFB1-DF7D0D77CB47}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-en_USLanguagePack\AdobeFlash10-en_USLanguagePack.msi
    Updating media info for: {6CA25E84-FDC9-4EAE-86A6-FE0697BAF171}, Effective: {6CA25E84-FDC9-4EAE-86A6-FE0697BAF171}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorNA_Recommended2-mul\AdobeColorNA_Recommended2-mul.msi
    Updating media info for: {71C506FA-C006-4822-A371-059856E706CA}, Effective: {71C506FA-C006-4822-A371-059856E706CA}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCameraRaw5.0All-x64\AdobeCameraRaw5.0All-x64.msi
    Updating media info for: {731F2B61-8028-4E63-95BF-B13B224DA13E}, Effective: {731F2B61-8028-4E63-95BF-B13B224DA13E}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-other\AdobeFlash10-STI-other.msi
    Updating media info for: {73656117-7621-4603-9830-786F7F46F966}, Effective: {73656117-7621-4603-9830-786F7F46F966}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeServiceManager-mul\AdobeServiceManager-mul.msi
    Updating media info for: {76A848DA-E186-42F0-B057-8FCC2490C40E}, Effective: {76A848DA-E186-42F0-B057-8FCC2490C40E}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-es_MX\DeviceCentral2LP-es_MX.msi
    Updating media info for: {79E0F594-E8F3-4930-8EBD-0C7178302EFB}, Effective: {79E0F594-E8F3-4930-8EBD-0C7178302EFB}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorPhotoshop2-mul\AdobeColorPhotoshop2-mul.msi
    Updating media info for: {7F60FD0C-F2FF-433A-A91C-EC76152DEF05}, Effective: {7F60FD0C-F2FF-433A-A91C-EC76152DEF05}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeIllustrator14mul\AdobeIllustrator14mul.msi
    Updating media info for: {7FC72310-D125-41B7-943A-EC467BA72F82}, Effective: {7FC72310-D125-41B7-943A-EC467BA72F82}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAssetServices4All\AdobeAssetServices4All.msi
    Updating media info for: {8167335C-8FEA-4576-8EC2-8AC77EC58F19}, Effective: {8167335C-8FEA-4576-8EC2-8AC77EC58F19}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFL9-mul\AdobePDFL9-mul.msi
    Updating media info for: {85022982-C128-4177-96E4-6E04B88C489C}, Effective: {85022982-C128-4177-96E4-6E04B88C489C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10en_GBLanguagePack\AdobeDreamweaver10en_GBLanguagePack.ms i
    Updating media info for: {85112378-F845-4581-9499-2D5E38441E76}, Effective: {85112378-F845-4581-9499-2D5E38441E76}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDynamicLinkSupport1All\AdobeDynamiclinkSupport1All.msi
    Updating media info for: {869E3432-BDAC-4211-B1DC-EC211962EEFA}, Effective: {869E3432-BDAC-4211-B1DC-EC211962EEFA}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFireworks10All\AdobeFireworks10All.msi
    Updating media info for: {87809DB4-F038-4C7B-9CA9-FFB6EAE6042F}, Effective: {87809DB4-F038-4C7B-9CA9-FFB6EAE6042F}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDefaultLanguage2-mul\AdobeDefaultLanguage2-mul.msi
    Updating media info for: {87C4EC3E-47F0-4287-A436-9ADA103E05E9}, Effective: {87C4EC3E-47F0-4287-A436-9ADA103E05E9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeXMPPanelsAll\AdobeXMPPanelsAll.msi
    Updating media info for: {88346284-C41C-101B-99A2-AAB2A0A1B87C}, Effective: {88346284-C41C-101B-99A2-AAB2A0A1B87C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-es_MX\AdobeInDesign6CommonLang-es_MX.msi
    Updating media info for: {8AD0C0B9-B397-45FE-89A3-D42F95F6E9EF}, Effective: {8AD0C0B9-B397-45FE-89A3-D42F95F6E9EF}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDeviceCentral2-mul\AdobeDeviceCentral2-mul.msi
    Updating media info for: {8B4C951B-F853-4B05-B892-9D5B3CD8AC98}, Effective: {8B4C951B-F853-4B05-B892-9D5B3CD8AC98}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-ja_JP\AdobePDFSettings9-ja_JP.msi
    Updating media info for: {8C273902-BE22-429D-BEEF-C9FFABF18178}, Effective: {8C273902-BE22-429D-BEEF-C9FFABF18178}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-fr\AdobeFlash10-STI-fr.msi
    Updating media info for: {8EA01C93-7DA6-461D-A794-DF98C4268927}, Effective: {8EA01C93-7DA6-461D-A794-DF98C4268927}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-es_MX\AdobePhotoshop11-es_MX.msi
    Updating media info for: {94C6AEF4-BE0D-431B-B0A5-567E6B89E576}, Effective: {94C6AEF4-BE0D-431B-B0A5-567E6B89E576}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\aifsdk-win\aifsdk-win.msi
    Updating media info for: {98D81F21-D408-4431-B1CD-FD5F34F70DA0}, Effective: {98D81F21-D408-4431-B1CD-FD5F34F70DA0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll_x64\AdobeWinSoftLinguisticsPluginAll_x64.ms i
    Updating media info for: {9907B3BB-23CD-424E-B18F-A2E158D4B6D0}, Effective: {9907B3BB-23CD-424E-B18F-A2E158D4B6D0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll\AdobeLinguisticsAll.msi
    Updating media info for: {9C6EE72C-3B56-4218-8424-E763E2E0D286}, Effective: {9C6EE72C-3B56-4218-8424-E763E2E0D286}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10fr_CALanguagePack\AdobeFireworks10fr_CALanguagePack.msi
    Updating media info for: {9D0C6527-C1EC-4AFD-B446-4BC12C83C8EF}, Effective: {9D0C6527-C1EC-4AFD-B446-4BC12C83C8EF}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorEU_Recommended2-mul\AdobeColorEU_Recommended2-mul.msi
    Updating media info for: {9DFDAC02-972C-4A6A-9419-AD702DC40EC6}, Effective: {9DFDAC02-972C-4A6A-9419-AD702DC40EC6}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetCMYK2-mul\AdobeColorCommonSetCMYK2-mul.msi
    Updating media info for: {9F299EC3-0FBB-4C64-80C8-66849A26CFBD}, Effective: {9F299EC3-0FBB-4C64-80C8-66849A26CFBD}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll_x64\AdobeLinguisticsAll_x64.msi
    Updating media info for: {A2240090-CA81-4762-82DC-EAFD1503FA3F}, Effective: {A2240090-CA81-4762-82DC-EAFD1503FA3F}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-others-ExtensionFL30\AdobeFlash10-others-ExtensionFL30.msi
    Updating media info for: {A286D8E4-3168-49EB-89B5-CF7D8DF8D985}, Effective: {A286D8E4-3168-49EB-89B5-CF7D8DF8D985}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-en_US\DeviceCentral2LP-en_US.msi
    Updating media info for: {A4EEE829-8B33-4609-874F-AD0CFD8D6AF0}, Effective: {A4EEE829-8B33-4609-874F-AD0CFD8D6AF0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA\AdobePhotoshop11-fr_CA.msi
    Updating media info for: {A6148177-E733-4F44-8123-C7565DFA7819}, Effective: {A6148177-E733-4F44-8123-C7565DFA7819}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Core_x64\AdobePhotoshop11-Core_x64.msi
    Updating media info for: {A80B7019-16DF-42DB-BF83-B6B3452677A1}, Effective: {A80B7019-16DF-42DB-BF83-B6B3452677A1}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-fr_FR\Installer.bat
    Updating media info for: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}, Effective: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAUM6.0All\AdobeAUM6.0All.msi
    Updating media info for: {AA603BD2-D4CF-436C-BE8E-DC3E0C337734}, Effective: {AA603BD2-D4CF-436C-BE8E-DC3E0C337734}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_TW\AdobeSGM3-zh_TW.msi
    Updating media info for: {AB8E4534-C573-4CC9-BA6A-76DD14055510}, Effective: {AB8E4534-C573-4CC9-BA6A-76DD14055510}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetRGB2-mul\AdobeColorCommonSetRGB2-mul.msi
    Updating media info for: {AC76BA86-1028-0000-7760-000000000004}, Effective: {AC76BA86-1028-0000-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_TW\AcroPro.msi
    Updating media info for: {AC76BA86-1029-4770-7760-000000000004}, Effective: {AC76BA86-1029-4770-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-cs_CZ\AcroPro.msi
    Updating media info for: {AC76BA86-1033-F400-7760-000000000004}, Effective: {AC76BA86-1033-F400-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-fr_FR\AcroPro.msi
    Updating media info for: {AC76BA86-1040-7D70-7760-000000000004}, Effective: {AC76BA86-1040-7D70-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-es_ES\AcroPro.msi
    Updating media info for: {AC76BA86-1041-0000-7760-000000000004}, Effective: {AC76BA86-1041-0000-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ja_JP\AcroPro.msi
    Updating media info for: {AC76BA86-1042-0000-7760-000000000004}, Effective: {AC76BA86-1042-0000-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ko_KR\AcroPro.msi
    Updating media info for: {AC76BA86-1048-8780-7760-000000000004}, Effective: {AC76BA86-1048-8780-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ru_RU\AcroPro.msi
    Updating media info for: {AC76BA86-1053-DF60-7760-000000000004}, Effective: {AC76BA86-1053-DF60-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-sv_SE\AcroPro.msi
    Updating media info for: {AC76BA86-2052-0000-7760-000000000004}, Effective: {AC76BA86-2052-0000-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_CN\AcroPro.msi
    Updating media info for: {AEACF6C0-8690-48D1-A24

  • False Marketing and very unhelpful Customer Service

    I got an email from Best Buy ob February 4 about 3X Rewards Points Promotion. As I was planning on purchasing a 65" TV, I walked into BestBuy store on February 28, 2015 but could not find it available at that time.So, I thought I will purchase $1400 worth of Best Buy Gift card to use later, I emphasize Best Buy GIFT CARD and not CARDS. At the checkout counter I told I wanted $1400 worth of Best Buy Gift card and the associate started doing something and I waited to get my GIFT CARD. To my surprise, he handed me over $1400 worth of Visa Gift cards without my consent and he said he cannot take them back. I showed him the coupon for 3x Rewards and said I want to use it for the purhcase. He confirmed I will get the points for the purchase and he scanned the 3x Rewards promo coupon. I ended up paying the activation fee of $42 as well
    I see that I was awarded Rewards only for the base purchase amount and 3X points were not credited to my account. This is very frsutrating. First off, I didnt want to purhcase Visa Gift cards and pay activation fee which I had to. And above all I did not get the 3X points. I am an eliteplus member, called the Customer service atleast 5 times and each time I call there will be a minimum wait of 15 - 20 minutes and then I repeat my story and the agents have no clue what to do. They keep transferring me to someone and then I wait again.
    Why does Best Buy send this kind of False Marketing if it cant support the customers timely? Is this how you make money? I am going to report this to BBB for sure.

    Good morning jhprasad,
    As we discussed via private message, the 3X coupon in-question did not exclude the purchase of Best Buy gift cards; however, the purchase of other gift cards (including prepaid Visa) were excluded from the coupon offer.  We were not present when you purchased the gift cards three weeks ago to know what was or was not said, and our store employees cannot force you to swipe your credit card and purchase anything.  If you would like to continue to discuss the issues at hand, then please reply to the private message that I sent you on Monday.
    I hope you enjoy the rest of your day.
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Lousy Customer Service DSL experience​s

    I'm curious if any one else is experiencing lousy customer service when encountering problems with Verizon DSL? My wireless router appears to have quick working, I called Verizon tech support .  They insist it must be the lines.  Have waited over 3 days for an appointment with a person to come to the house.  So, what I don't understand is when I had trouble with my Comcast Cable, they tested over the phone, and okay me to come to the local Comcast office to exchange the box.  I specifically asked to exchange router, and was told to wait. 
    Is this customer service incident the same as yours? 
    Sorry if I repeated a similar post, didn't have time to search. 

    Well to be honest. it sounds like they are doing the right thing by having someone come out. While it could be your modem. It could be the line just as easily. You can ping your router/modem. but cannot ping the internet. So the problem is either the modem connection to the dsl (possible bad modem) or a problem on the line. If they think its the line, then you have a good chance of that being the issue. Most of the time its hard to get them to come out, so if they offer to come out to check the line. that is a bonus.
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    Error exists between keyboard and chair.

  • Horrible Customer Service!  And a 33 month old BB problem continues to exist!

    I have been a Verizon Wireless Customer for over 7 years.  I have been a Blackberry user for even longer.  In November of 2008, I switched my Blackberry World phone for the then new, Blackberry Storm.  I kept my same phone number, had no previous problems with the World phone or any calling issues, etc.  I just thought I might like the latest and greatest.  Almost immediately after getting the Storm, I started getting these strange 1 way audio problems.  When I say 1 way audio, I mean, I could here the other person on the end of the line, but they could no longer here me.  It was strange and it happened infrequently.  After about two weeks of having the storm, I decided that I really did hate not having the qwerty keyboard and so I took the storm back and got the BB Curve.  Again, noticed that I had the same 1 way audio problems and contacted VZW customer service.  After sending me out a new phone and several customer service calls, VZW opened a trouble tickets.  It was never resolved and conveniently closed, with Verizon saying they could not duplicate the problem.  I was not experiencing dropped calls.  I still had full bars, was still connected to the party on the other end of the line and it was happening in a bunch of different places.  I went thru this with the Storm, the Curve, the Tour and the Bold, all with this same sporadic one way audio, all with multiple different Blackberries being sent out to me, because Verizon was sure it was the Blackberry and not them!   Customer service suggested, on many occasions, that I switch my phone number.  WHY???  It didn't happen the first 3 years I had the phone number.  They also, had the audacity to suggest that I switch to a different platform.  HUH???  All of the sudden, I'm the only one in the neighborhood, who cannot have a blackberry phone, because it just no longer works for me????  Numerous tickets were open and no one would ever get back to me.  I couldn't get a VZW Tech to call me back if my life depended on it.  Call with one way audio were hounding me and VZW told me to mark my calls, where this happened.  Did all of that and they still couldn't find the problem.  The one way audio even happened when I was on one of the many calls to a Verizon Tech....yet they still could not "duplicate" my problem.  To this very day, they still have not found a solution.  After many months of dealing with Verizon (or not dealing with them, because they wouldn't call back) and researching new phones, I decided today, to try out an Android platform phone, just to stop the madness.  I called VZW and told them which phone I wanted (I needed something that would have a long battery life, had good reviews, etc) and they told me that I could NOT have the Motorola Android 3, but I would have to take a reconditioned Droid Pro instead.  I explained to them in no uncertain terms, that I was unwilling to pay for this change, as it's been an ongoing issue, that Verizon failed to ever fix or even acknowledge.  While I was getting stuck with a phone that I really don't want, I was completely tired of dealing with these issues, Verizon and my understandably irritated customers.  After the phone order was placed, the Verizon Customer Service guy, tells me that I have to return my Blackberry, within 10 business days or I would be charged for it.  WAIT!!!!  I don't even really want to change to an Android phone, I just want to try one out and see if this is going to give me the same issues as the BB.  Why do I have to return the Blackberry?  And why did Customer Service wait until we were almost finished with the conversation to unleash that little bit of information??  I would have never agreed to getting an Android, should I have known they were going to make me give up my BB too.  No, I don't want the Android phone just to have an Android.  I want Verizon to figure out what is wrong with my phone in the first place, but it's not going to happen!!!!  So, I was really left with no alternative, but to try another phone.  I have never gotten any compensation, in the almost 3 years this problem has been going on.  I have not asked for anything, except for Verizon to fix an issue that is clearly their problem.  We have another Verizon phone in our house and another line somewhere else and we have no problems with the other phones.  I have had at least 10 different blackberries in the last 33 months and all have had the same issue.  Quit blaming the phone VERIZON.  Don't ask your customers to give up their phone numbers and change platforms, all because of your incompetence.  I NEVER write reviews or go into any kind of forums, etc., but I've had it!!  Customer Service ignores the issues.  I didn't even know that any of the tickets were closed, until I called back with a ticket number, only to find out that the issue was unresolved and because of this, they had closed yet another ticket.  To me, the fact they are making me return my Blackberry, just to try out another phone, is beyond comprehension.  To top it all off, at the end of each of the conversations, the guy had the nerve to ask me if all of my needs were met, due to the issue.  Lol!  Yeah, they were all met!  Why ask that question to someone you know that is completely ticked off at you????    

    Pepsio07 wrote:
    I'm sorry, but when does swaping from a Blackberry Bold to an Droid Pro (certified pre-owned) qualify as an upgrade?
    Secondly, I've had my phone number for over 7 years.  It worked just fine for over 3 of those years.  Why should I have to give up my phone number?  It's not only a personal number, but a business number as well.  I have more than worked with Verizon to figure out this problem.  Done way more than my share and for anyone to say that I'm unwilling to work with them is beyond belief.  I have marked every single call that has gone bad.  I have turned off my phone for a period, to see if it was the network.  I have switched Blackberry's numerious times.  Why does everyone just jump to changing a phone number?  Say I did this.  What are they going to do with that phone number?  It goes right back out there for someone else to have.  That's what Verizon told me.  If that's the case and the next person who picks it up has no problem, then it wasn't the phone, or me, or the number.  
    Oh, and Verizon has spent a lot of money trying to fix my problem??  Well, I've spent a ton of money myself, paying for a phone that doesn't work, time and energy switching from Blackberry to Blackberry, and not even mentioning the amount of time I've spent trying to figure out this problem, to no avail!
    If something didn't work for 4 years I would be willing to try something else. Then again I don't run a business from a cell phone..

  • Why Do I continue to get poor customer Services

    Complaint
    On 9-26-2014, I contacted Verizon wireless to get information on how to return my I-Phone 5. I was given an early upgrade and was told by the representative to return the I-phone to Verizon when I received my new phone. When I called Verizon, I was hung up on 2 times and told that the exchange department was not taking any more calls due to a high volume of calls. When I finally got in touch with a representative (removed) who worked for an affiliate company of Verizon (Conduit Global) I was not able to get my needs met. I asked to speak with a supervisor and he
    told me that “all supervisors were not available to take any calls. I then asked to speak with his supervisor, (removed) and he would not even come to the phone to give me the information I needed. I then explained to the representative that I wanted to terminate my service and file a complaint and I still could not speak to a person to get that done. I am a very un-satisfied customer and wish to terminate my contract with Verizon because I am tired not getting the customer service I deserve and not being able to speak with a supervisor when requested. By the way he did try to take care of my needs but could not due to not getting any support from his supervisor who would not come to the phone after being asked 3 times throughout the whole ordeal. First class currency does not deserve second class service. 
    (removed)
    Verizon customer for over 10-years.
    >> Personal information removed and post edited to comply with the Verizon Wireless Terms of Service <<
    Message was edited by: Verizon Moderator

    70SterlingST
    Unfortunately, cancellation cannot be done via the community. You would need and call and speak with a customer service representative. Keep in mind, you will still be held liable for the ETF.

  • Package Lost/Stole​n, Customer Service Reps unhelpful

    Ok, long story short this is what happened:
    March 19 - Place an online order to be delivered at my home the next day.
    March 20 - UPS tracking number shows package has been delivered with a note "Left on Porch". However my package is nowhere to be found. I checked with my neighbors and they know nothing about it. So either UPS lost it, or someone followed the truck and swiped it off my doorstep.
    March 21 - Contact BestBuy.com online customer service, explaining my predicament, and a rep named "Patrice" replies saying to wait at least 24 hours before anything can be done.
    March 23 - A UPS rep called me and verified that I in-fact did not receive my package. This must be when BestBuy initated its tracer.
    March 24 - I follow up with BestBuy and a rep named "Carimfe" says to allow 5-8 business days for UPS to finish their investigation, and in the even that my package is not found, it would take BestBuy another 3-5 days to process a refund.
    April 3 - I follow up again with BestBuy, and they are only apologetic, but not very helpful. I receive an email reply on
    April 6 - and a rep by the name of "Yvonne" blankly responds with essentially: "I have contacted UPS and they have confirmed it was delivered to your address" Great. That's REAL helpful. It's like we took 5 steps back and are starting this all over again.
    I am trying to be patient with BestBuy, but seriously, are these reps even following our email conversations? I've been replied to by  4 different reps, one of which I haven't mentioned since that rep basically told me nothing useful.
    I contacted UPS and they turned me around and basically said "talk to BestBuy, they are the shipper and are the ones responsible for initiating any claims" and so we're back at Square one.
    I really don't have time to call BestBuy, I work at a hospital and I am not home during the day. And I also want to have all correspondence written so as to provide some sort of evidence for future use. 
    I really, really, really don't want to have to call my CC provider and issue a chargeback as that's another bunch of hoops to jump through. 
    This is my last attempt at obtaining some type of resolution from BestBuy, so I hope you folk are more helpful than some of the reps that I have been emailing.
    Thank you,
    John

    Hello John,
    I apologize if we haven’t been able to provide you concrete answers as to what may have happened with your Nikon camera, and if we’ve been less than clear about the necessary steps we take when an online order is reportedly missing. From personal experience, I know how rare it is have an item lost in the mail, but it can be incredibly upsetting to try to locate a missing online order. I’m truly sorry for frustration you may have endured while trying to figure this out on your own.
    When an online order is reported to us a missing, we should be contacting the mail carrier associated with your purchase (UPS in your case) to see if we might open a late/lost claim for it. This claim can take up to 8 days to conclude, and once they contact us with their findings, we should be connecting with you to discuss our next steps. After reading through the notes associated with your Best Buy account and the order number in question, it seems UPS made the determination that the item was successfully delivered to your home. As such, we’d be unable to provide you a refund or a reshipment of your order as requested.
    I recognize this may not be the outcome you were hoping for; however, you may still have options available to you. If you believe the item was stolen from your porch, I’d suggest contacting your local authorities to file a police report. Additionally, your issuing bank may be able to provide further assistance from here.
    Respectfully,
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

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