DSL Line Rate Q

just wondering what determines your line rate, ive come from having Virgin Media fibre optic, i know very little about ADSL
my connection is currently:
DSL line rate: 912 Kbps upstream, 8375 Kbps downstream
DSL noise margin: 5.90 dB upstream, 6.10 dB downstream
is it ever likely to change ?

 on Exchange SAINT HELENS is served by Cabinet 20
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date  High Low High Low    
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65.4
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19
12.6
30-Sep-15
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55.6
32.4
19
8.7
30-Sep-15
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  • Line rate always changing / Hub resetting itself

    Hello
    For the past 6 or 7 months we have seen dramatic fluctuations in our Broadband download speed. This change always comes about as a result of our our Home Hub 4 seemingly restting itself: we have normal internet use with a blue light on, but then the Hub will flash orange for a while and come back with a blue light. There is no pattern regarding the time of day; it's completely random.
    I've been informed that a resetting connection will only inform the exchange that there is a problem, thus prompting the "IP Profile to be reduced" to make things stable. Surely then this isn't supposed to be happening?
    There was a time when we would always get around 2.7 - 3.3 Mbps line rate, which is the best we could expect for our area and the distance from the exchange. The download speeds associated with that were good enough for us, but we can never seem to get that now.
    The Event Log will report the process described above as: 'Failed to Resolve Host' and, once the connection is re-established, the line rate will usually be lower than it was before. As an example, a line rate of approx 2.3 Mbps will drop to about 1.3 Mbps. Sometimes this process will return a slightly higher line rate!
    This happens approximately once every day, but the line rate is never the decent 3 Mbps we used to get...Sometimes I get lucky by manually resetting the Hub and the line rate will be 2.5 Mbps...but it isn't long before it resets itself and, again, we have about 1.2 Mbps.
    Current event log:
    12:24:27, 18 Sep.
    ( 97.940000) DSL noise margin: 5.90 dB upstream, 6.00 dB downstream
    12:24:26, 18 Sep.
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    12:24:11, 18 Sep.
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    In the last month there was a small amount of noise on the telephone line (we were looking into it but it appears to have gone), but this line rate fluctuation started long before then anyway. Phone call with the Telephone department team told me there appears to be no problem with the line. We have also had 3 different Hubs during that time, so it isn't a Hub issue. Filters in place and Master Socket is in use. Using the test socket yeilds same problems.
    Further questions if anyone is able to answer them:
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    For a period last year we were getting 380 kB/s in a speed test and that was fine to use because it matches the line capabilities that we have always been quoted. I don't understand why we can't have a similar speed now. We don't even get > 300kB/s during off peak times. Is it normal for our DL speed to now be always be about 180 kB/s? We were told during our recent re-contract that there is no longer any capping.

    presumbly the previous stats were from the test socket as new stats are just the same
    any exchnage problems  http://usertools.plus.net/exchanges/mso.php
    http://usertools.plus.net/exchanges/?
    http://btbusiness.custhelp.com/app/service_status
    http://bt.custhelp.com/app/answers/detail/a_id/15036
    http://community.plus.net/exchange-information/
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • DSL line drop problems

    I've had BT Broadband for about 2yrs with no problems,  then from the end of January I've had repeated line drops. 
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    I've run it with no phone
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    (169499.120000) PPP IPCP Send Configuration ACK
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    (169499.120000) PPP IPCP Receive Configuration Request
    13:55:00, 11 Mar.
    (169499.120000) PPP IPCP Send Configuration Request
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    (169498.930000) PPP LCP Send Configuration Request
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    (169498.930000) PPP LCP Receive Configuration Reject
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    (169498.930000) PPP LCP Send Configuration ACK
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    (169498.930000) PPP LCP Receive Configuration Request
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    (169498.870000) PPP LCP Send Configuration Request
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    (169355.740000) PPP IPCP Send Configuration Request
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    (169355.740000) PPP IPCP Receive Configuration NAK
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    (169355.720000) PPP IPCP Send Configuration ACK
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    The noise margin does seem to change quite a bit between bounces but around 12db upstream seems to be where it has a chance of being stable for a while.
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  • Decent line rate, throughput not consistent!

    Hi folks,
    On Wednesday I upgraded to the Broadband unlimited package, and with that got a Homehub 4.
    Router setup went fine and broadband connected.
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    The upload results remain around the 1mb mark.
    My previous hub was a homehub 1 and although the last download sync I remember was 3.2mb, it was at least steady and I had no problems with it, besides the occasional reboot required.
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    0 days, 01:58:08
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    Upload speed achieved during the test was - 0.99Mbps
    Additional Information:
    Upstream Rate IP profile on your line is - 0.83 Mbps
    Looking around some of the other posts on the forum with similar issues, I suspect this could be an issue for a mod to sort out?
    Thanks for reading

    Speed check @ 21:15
    Download speed achieved during the test was - 14.83 Mbps
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    IP Profile for your line is - 15.21 Mbps
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  • DSL Line

    I turned of my cable television and the cable provider increased my internet rates. I have thought about switching to a DSL line, and is there enough bandwidth in DSL to support Apple TV for downloading movies etc.
    Thanks for the help.

    I have thought about switching to a DSL line, and is there enough bandwidth in DSL to support Apple TV for downloading movies etc.
    It depends on how good your copper phone line are, how far from the switching station you are and how patient you are - especially how patient you are.
    I'm on old copper (50 yr plus old lines) and a fair distance from the switching station. It can take me about 3 hrs to download a movie (which I usually do overnight).

  • Dsl connetion rate drop pls help

    i have been with bt broadband for 3 months and everything was ok till 3 weeks ago,  im on the upto 20mbps   opion 3,  my ds connetion rate is normaly 5000 with a ip profile of 4000,  my dsl connetion rate has started to drop loads down to 2789, i think this could be down to the snr,  i have had 4 enginere vists all say my line is ok but i dont understand why this big drop has happend.  spend hours on the phone to bt india with not much help feel like im banging my head on a wall,  this is my home hub stats can anyone help me pls  my line has changes to
    Latency type
    Fast
    today and my dsl rate has gone up a bit but nothing like it was, my partner had bt broadband in my flat with the same line and he got 4.4mbps for 1 year solid i just cant see what the problem is all i know is that my dsl connetion rate is low so my ip profile will not go back up
    Line state
    Connected
    Connection time
    0 days, 6:59:20
    Downstream
    3,840 Kbps
    Upstream
    448 Kbps
    ADSL settings<script type="text/javascript">// createTable("normal", trClass, td3, td4); // </script>
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.1
    Latency type
    Fast
    Noise margin (Down/Up)
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    Line attenuation (Down/Up)
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    Output power (Down/Up)
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    Loss of Framing (Local)
    21
    Loss of Signal (Local)
    2
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    0 / 0
    CRC Errors (Down/Up)
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    HEC Errors (Down/Up)
    nil / 20
    Error Seconds (Local)
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    Your noise margin is quite high at about 9dB. It's normally around 6dB for a healthy line. This usually happens if the line has reset several times in a row, perhaps due to interference.
    If your line is now stable, and if you're patient enough, it should eventually set itself back to 6dB. But this can take a few weeks of a stable connection.
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  • Line rate is higher than attainable rate!

    I've been on Infinity for 3 or 4 months now and have had consistently a BT profile of 72.3 to 72.86Mbps, the changes occuring after modem resets or power cycles. Attainable rate (via the standard modem hack) has been 75272 to 76184kbps. Line rate has been 500 to 900 kbps below the attainable rate.
    A few days ago we had a major power cut in the local area including here, lasting for several hours and afterwards, everything worked as normal. Just now I decided to check my BT profile and modem stats, just out of interest, as you do. The results are interesting - my profile has gone up to 75.73/20.00 and the modem stats are what I thought was impossible - line rate is much higher than the attainable rate! Stats are below.
    Line is stable and needless to say I am delighted - I am now getting speedtest d/l results 3Mbps higher than ever before (74Mbps), but can anyone explain how line rate can be above attainable rate?
    Mode     VDSL2  
    Traffic type     PTM  
    DSL synchronization status     Up  
    DSL up time     272927  
        Line Status        
                              Downstream    Upstream
    Attainable rate (kbit/s)    75948    26179
    SNR margin (dB)                  5.4      15.1
    Line attenuation (dB)            0          0
    Output power (dBmV)         13          3.8
        Statistics        
                      Downstream    Upstream 
    Line rate (kbit/s)    78235     20000  
    CRC errors                  0             0
    FEC errors               981         178
    HEC errors             2182            0

    You must have a good line and probably have the cabinet in your front room!
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    If you want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution

  • Cisco 878 GSHDSL line rate

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  • [Feature Request] DSL line stats & manual IP settings for PPPoE/PPPoA

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    - Log Viewer: would be nice if downloaded logs would come with the .txt ending
    That's all ;-)

    Hello Ben, thanks for the well written post.
    To make a formal feature request, we will need to create a service request (case number). I will be happy to do this for you. If you could please gather documentation for me and make a zip package which contains-
    Firmware version
    When is the last time the unit has been factory reset
    Router config file
    Basic topology
    Who is your ISP
    What service you're using (what kind of dsl)
    Summary of problem description
    Screen shot of where you'd like to see the feature implemented
    Relevant contact info including name, business, telephone, email address
    Any additional information you feel helpful to make your point
    Please send me an email with your Cisco ID and device serial number with this packaged. I will then create a service request and submit for review. My email is [email protected]
    In the mean time, here is a great post
    https://supportforums.cisco.com/message/3717617
    -Tom
    Please rate helpful posts

  • On a MS Vista platform I just "upgraded" to Firefox 10.0.2 and now cannot connect. My wireless devices go throught the same DSL line and work. fine. 9.0.1 (previous version) worked fine. Suggestions?

    I just "upgradd" to Firefox 10.0.2 and now cannot access the internet. This is an MS Vista platform. Wireless devices, through the same DSL line, are still fine, suggestions?

    Did you try to view this article? [https://support.mozilla.org/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox Problems connecting after Firefox Update]
    You should also try using Firefox in [https://support.mozilla.org/en-US/kb/Safe%20Mode Safe Mode]
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  • My mac wifi connection to DSL line was down when I tried to upgrade Ipad to IOS6, and it defaulted to Ipad data line and consumed my monthly allotment of data -- How can that happen as a technical matter?

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  • DSL line at two locations

    We have the need to establish a network that connects the VolP phones in the garage of a ranch house and the WiFi network in the remainder of the ranch house.
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    Hi,
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  • DSL Line two locations

    Not sure if this is the place to post this question but I have a DSL line coming into the house and a Qwest modem. Then I run into Apple Time capsule. The wireless feature is working fine but I can not get a strong signal out in the backyard. I have a phone line out there and would like to hook up another modem and wireless system. Is it possible to run two seperate systems off the same phone line and DSL line coming into the house?

    can anyone help on this one ?

  • DSL line analysis

    This is a rather technological question but do the engineers at verizon have the ability to analyze the DSL line for say the past 3-4 months to determine if in fact audio and video(increase packets of data---moreso than just telephone conversations) were transmitted over the line. Perhaps a verizon engineer could comment. Sort of like a forensic analysis of the DSL line for the past 3-4 months. Thanks     ---Stanley

    Hey stanley, we can do a reading on the network from now to 24hrs or 48hrs but we can't go back 3-4 months in the past to analyze your service.
    Ron
    Verizon Telecom
    Fiber Solution Center
    Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

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