DSL Modem and Wireless Router problems

I started to have problems on Tuesday.
My Equipment is:
Dell Precision 870 PC with a Intel Pro network card
Apple IMAC with the Apple Lan connection
Lynksys/Cisco E3000 (Problem started with a Linksys WRT610N router)
Verizon (Actiontec) GT701C DSL modem
I came down to my office and I noticed that the DSL light on my modem was not lit. In the past
this has ment that there is a problem in the Central Office. Later in the day I got hold of Verizon
tech support and we got the DSL running again with the modem connected to either computer.
When I connect the router to the modem and the computers to the router, Dell via wire and Apple
via wireless 5.0 GHz 802.11N inout and restart both the router and the modem, I get connectivity
through the router and the modem but the DSL light on the modem is not lit. After a long period
of time the DSL light may come on then I loose connectivity.
Everything was working correctly til late Monday night/early Tuesday morning.
I have reset both the modem and routers to factory defaults several time. I have a problem when
trying to get connectivity with the moden after setting it up again and it takes me to the Verizon
DSL startup site. Tech support walked me throuogh using the "192.168.1.1/verizon/redirect" and
shutting the redirect off. I then have connectivity as long as the router is not connected.
I thoought the router went so I just installed a new router, the Linksys/Cisco E3000, and I still
have the DSL light problem.
Solved!
Go to Solution.

Having both routers the same IP address is a little bit confusing, but possible since each router creates it's own subnet and provides full PNAT support. Actiontec DSL modem has to have DHCP enabled since Linksys WAN (not LAN) port should be connected to one of 4 Actiontec LAN ports. Linksys should not have any configuration setup in regards of your WAN account. Just set it to dynamic address. In ohter words:
1. RJ-11 connect to Actiontec mode/router.
2. Actiontec modem should be configured to acquire an IP address from Verizon and to provide all authentication info to Verizon.
3. Actiontec modem should be configured to allow clients to acquire dynamic IP addresses -- DHCP enabled.
4. Linsys WAN (not LAN!) port should be connected to Actiontec LAN port.
5. Linksys should be configured to acquire dynamic IP address and no authentifacations.
6. Configure Linksys to be DHCP enabled or you can use static IP addresss if you want.
7. Wireless devices would be connected to Linksys and on the way to the Internet addresses would go through double NAT conversions. Any wired device connected to Linksys would have similar features. Any device connected to Linksys should be able to connect 192.168.1.1 assigned to Linksys, but not to Actiontec.
8. To be able to connect Linksys and Actiontec would no be able to communicate unless you split 192.168.1.0/24 into smaller subnets and set specific routes in the table. But even you do so you will not be able to access 192.168.1.1 accross subnets boundary.
Hope it helps.

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Suggestions for Cable Modem and Wireless Router

Hey everyone!
I have the new iMac and would like to have a faster wireless router. Currently using an old D-Link Wireless G router and would like something like the Time Capsule (as it has Airport Extreme in it) or Netgear Rangemax Dual Band Wirless-N Gigabit Router. My problem is, my Internet is through my cable company, so it comes into the house as a cable connection. It appears that these two combos would still require the use of a cable modem.
Any suggestions to keep the equipment down to one piece? If not, any suggestions for a cable modem so I can return this old one to the cable company?
What would be the best/quickest wireless router?
Thanks for your help!
Message was edited by: saalbunch

Go to your ISP's web site and do a search from your ISP for compatible cable modems. Then buy the capable modem your ISP says that is comp[atible. On the new cable modem find the Serial number & MAC address, make then call your ISP tech help desk and tell them the new modem you got and he/she will ask you that information. When the ISP tech says they can see/ping that new cable modem then it will work. Then connect a new cheaper Airport Extreme and any external USB2 hard drive to connect to that new Airport Extreme. I say this because Apple put out and Update a little while ago that will allow an external connected to an Extreme as a Time Machine disk.
PS: Remember the old trick of checking you Ethernet cables. I can't count how times I have seen professionals install all new high speed switches, routers, etc. and wonder why no speed is seen. Then after numerous trouble shooting they discover they used the old 10 Base T cables and just changing the cable solved their problem.
Just make sure you do this one at a time starting with getting the ISP compatible cable modems list to know what cable modem you can buy (to save that monthly ISP rental fee). Then you can get the going as long as so speak with your ISP tech to give them that new cable modem Serial number and MAC address so they can register it with their servers.
This will be to easy as long as you do things in step.
Message was edited by: satcomer

Modem and/or Router problem?

My old modem and router are connected to my pc and I could get on the internet using the airport on my mac. I had to get a new modem and now my mac won't connect to the internet. It is giving me the following error message: "IP Configuration 192.168.1.64 in use by 00:11:09:13:c8:9b, DHCP Server 192.168.1.254". What does this mean and how can I connect to the internet again? Someone please help me. Thank you.

Problem Fixed.
I finally got a hold of someone who knows what they are doing at my router's company, Dynex.
First, she had me hold down the reset button on my router for 20 seconds.
Then she had me go to my PC's browser and type in the address 192.168.2.1, which brought me to the Dynex home page.
On the left side, under Wireless, choose Channel and SSID.
Under SSID, remove the router name Dynex and type in any other name (example Puppy).
Apply changes.
In mac, open Network, and Airport.
Find Puppy network name, highlight it, and join network.
Connection to internet was successful.

DSL modem and Wireless G router not connecting.

Alright this one is weird for me. Two days ago I got a Wireless-G CISCO router. Or a WRT54G2 V 1.5 model. Now I set it up on my XP desktop and at first it seemed fine. I tried to get onto the internet and it wouldn't go. Then I tried to connect my laptop to the router and it succeeded, but the router couldn't connect to the internet.
After calling tec they told me that I need to fully bridge my modem. I'll list the specs down there later. Anyway I wen't back to my laptop, which has windows 7, and checked the router but it has a red X to the SSID and says "The settings saved on this computer for the network do not match the requirements of the network." And the other SSID's around me are fine. Let's not worry about my laptop though. Back to the desktop I learned that for whatever reason my address is 192.168.2.1 and that my modem needs to be fully bridged.
I got the internet to work, but it keeps cutting out. The problem is that the IP adress goes from 192. bla bla to 99. bla bla. It would do this every time I re-cycled the router. It would start at the 192. and give me perfect internet. Then it would switch IP after 30 secounds and go to the 99. which I couldn't do anything online. So do I have to bridge?
Router: Linksys WRT54G2 V1.5
Modem- siemens DSL speedstream 4100
Host computer- XP professional

Oh and would there be a chance the router and modem are all together not compatible?
Thanks

Motorola Surfboard (combination modem and wireless router) plus Airport time Capsule - 2TB

I am reading all of the discussion posts regarding the new OS Lion and starting to become wary. Here is my pridicament:
I have 3 PS3 game consoles (2 are wirelessly connected to the Motorola Surfboard),
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My thoughts were to purchase the Airport Time Capsule with the new IMac and possibly set up a wired connection to the Motorola Surfboard with the Airport Time Capsule, then provide a wireless connection for all of the Apple products in my home as well as a back up file system. Mind you I have 3 IPhones, 2 IPads, and will be purchasing a new IMac with Retina Display and an HP - LaserJet Pro MFP M1217nfw Network-Ready Wireless Black-and-White All-In-One Printe.Will this be too much on one modem? and has anyone else even tried this type of configuration?
As smart as I think I am, I am hesitant on making this purchase, and sometimes I feel that sales reps at retail stores tend to be over confident in their knowledge of a wireless home system.
Any thoughts on this would be greatly appreciated.

Reaper64 wrote:
... Will this be too much on one modem?
Certainly not.
The limiting factor is likely to be your ISP's delivered speed. Whatever bandwidth you have will be shared among all the devices. If they're all streaming video at the same time, for example, one or more of them may become slow.
You don't need to purchase a Time Capsule simply because you're buying a new Mac. The iMac can join any network.
The Time Capsule can replace the router function of your existing combination modem / router, or it can join your network as either a wireless or wired client. If you want to use it for Time Machine backups, you should favor the latter. It can also create an additional wireless access point if you so choose. The Time Capsule is a very capable full-featured router but if you don't need a router or additional access point, then you can use any external HD for Time Machine backups. That would be a lot less expensive.
Lion has already been superseded by Mountain Lion. A new iMac will ship with Mountain Lion installed.
Only certain model MacBook Pros and iPads have a "retina display" - no iMacs.

Can I use an Airport Extreme as a modem and wireless router?

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AirPort Extreme is a router only.....no modem on board.....so you will need a modem to work with the AirPort Extreme if you want to be able to access the Internet.

Trouble with Qwest DSL and wireless router

Just got Qwest DSL yesterday. Connected the Actiontec M1000 modem directly to our IMac and things worked fine. Unfortunately, our office doesn't have a phone line and the permanent home of the modem is going to be elsewhere in the house. I tried to connect our D-Link wireless router WBR-2310 Rangebooster G to the Actiontec, phone jack--ethernet cable---actiontec---ethernet cable---d-link wan jack. Airport can "see" the wireless network we had setup before we switched to qwest dsl, but cannot connect to the internet.
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{quote}
Now, I must say that the 3mbps download speed I'm apparently paying for has never been achieved. The fastest I got was 1.4mbps when hardwired. Now with the wireless I'm only around 750 kbps. I'm only twenty feet away and one wall from the router. Any suggestions on increasing this performance?
Very few sites can actually send you 3mb/s. You can test your connection here:
http://www.speakeasy.net/speedtest/
or here:
http://speedtest.net/
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I'm getting 6mb DSL and it tests perfect, but I wanted the extra speed because I'm running 6 or 8 machines online at all times, and you usually get a faster upload speed with the deal. This can be very important for sharing files and sending emails with attachments, etc.

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Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. Any suggestions?

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Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
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http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
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Extreme, Express, Time Capsule

I have one PC with a modem and linksys router #BEFW11S4 i...

I have one PC with a modem and linksys router #BEFW11S4 installed. I have 3 other PC's which connect to it via Linksys wireless-G adapters. Things have been working just fine until recently when now at least twice a day my Pc's with the adapters lose connection with the router. Any suggestions?

Open routers set up page ..... click status & see the firmware version ...... if required update ....download the latest firmware from http://www.linksys.com/download ........

Power backup for dsl modem and Airport Extreme

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Yes, I agree. But since the backup power keeps the modem powered, why doesn't the dsl connection continue? The squad person I talked with told me that the speed with which the backup power units replace power during an outage is about the same across different backup brands/units (I don't recall the speed but it was in milliseconds) and should be quick enough to retain the dsl connection. Doesn't happen.

Using Westell 7500 DSL Modem as Secondary Router with Actiontec Router?

Hi, I had just recently switched to Verizon FiOS internet from Verizon DSL service, and I'm happy with the service so far. But I have found the range of the Actiontec router to fall short of what I need it to be. I was wondering whether anyone here has tried repurposing the Westell 7500 modem as a secondary router?
I spent the better part of two days looking up ways to do this and couldn't find anything regarding my specific situation. I know one can repurpose a DSL modem as a router to be used with a cable internet modem (have not done this myself), and I also stumbled upon this FAQ (http://www.dslreports.com/faq/12506) on how to connect a secondary router to the Actiontec router. However I couldn't find anything specifically regarding the Westell modem. I've tweaked many settings in the modem without success.
Is this even possible?
Thank you.
Solved!
Go to Solution.

#1 You logged into your primary router, found the DHCP range, and re-adjusted it as need be (From step 1 to step 5) of http://www.dslreports.com/faq/12506 ?
#2 If not, do that first.
#3 If so, great.
If the Westell is using the Red and Black Firmware - In the Westell..
a) Select the My Network icon, then select Network Connections from the left menu.
b) On the Broadband Connection screen, click the word LAN
c) On the next screen remove the checkmark from Private LAN DHCP Server enable.
d) Where it says Modem IP Address, make that IP Address outside of the primary router's DHCP Server Range.
For exampe if the Primary router's IP Address is 192.168.1.1, the Starting IP Address is 192.168.1.11, the Ending IP Address is 192.168.1.254 - then you could make the secondary router's LAN IP 192.168.1.2
e) Click Apply or Save Settings.
As addressed on http://www.dslreports.com/faq/13600
there is also the White and Blue firmware.
If your Westell looks more like the sample screens that you see at
http://myplace.frontier.com/~paradise.cowgirl/6100.htm
Then
a) In the Westell select Configuration and select Private LAN Connection.
b) Uncheck Private LAN DHCP Server Enable
c) Where it says Modem IP Address, make that IP Address outside of the primary router's DHCP Server Range.
For exampe if the Primary router's IP Address is 192.168.1.1, the Starting IP Address is 192.168.1.11, the Ending IP Address is 192.168.1.254 - then you could make the secondary router's LAN IP 192.168.1.2
d) Click Apply or Save Settings.
Please note this only how to convert a router (including a DSL modem) into acting as a Hub/Switch/Wap.
This is not how to use this device as your primary router with any broadband type of device that is not (or can not be) configured to handle the public IP.
For example, not how to have a Westell 6100 be in bridge mode (bridge-bridge, not bridge-routed bridge or not PPPoE) and have your Westell 7500 handle the public IP (bridge-routed bridge or PPPoE).
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router

My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router.. Any idea how to fix this?

Hello Rattisate,
Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro. I would be concerned about this too. You can find information on how to troubleshoot this in the following article:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

What is the proper config for the Airport Extreme when a Voice over IP device is between the cable modem and the router.

What is the proper config for the Airport Extreme when a Voice over IP device is between the cable modem and the router. Its a VoIPo device. The cable modem is connected to the VoIP WAN port and the LAN port on the device feeds the Airport Extreme. The VOIP is working fine, and my Mac are getting 10. addresses from the Airport Extreme. But I do get confict messages and lose my connection periodicaly. Looking for help.

Its a VoIPo device.
Per chance, is this device the Grandstream HT502?

Turned off power strip to DVR Box and Wireless Router...now I don't have internet connection..

I went away this past weekend and turned off the power strip that my DVR box and wireless router are plugged into. When I got home early this morning I powered them back on and I did not have an internet connection anywhere in my home. I restarted the router twice and still no connection. My computer says that connection to my wireless is "very good" but I get notice that computer "cannot display webpage" or "invalid web address". I left for work and have not tried anything else to remedy this issue. Ideas anyone?

Is your TV Service and Phone service if you have it working as it should? What does the router indicate as far as status lights go?
========
The first to bring me 1Gbps Fiber for $30/m wins!

DSL Modem and Wireless Router problems

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