DSWP Solution Monitoring some Alerts with a grey ranking

Hallo Solman Gurus,
I have a problem since I have seted up the solution Monitoring in transaction DSWP. Some of my monitored Elements have a grey ranking (like the SAPOSCOL status). It very strange, when I navigate to the Alert overview it shows me the green, yellow and red ranking for the selected MTE's and also this gray ranking.
My first suggestion was, the the selected MTE is only a info Element, like the IP Adress, means the MTE show only a static value after its started. But I got also the grey ranking for Security, Syslog and TMS MTE's.
When I commit all red rankings in of a system and go back to the System overview, the former commited system has a general grey status and not a green. Does anybody knows, what this grey status means and how I can solve the issue, the the MTE's have the correct ranking??? My Solman Version is 7EHP1 SP3.
Thanks and Bye.

Hello,
Please check the following two notes which should resolve your issue:
762696 - Grey rating for Earlywatch Alert
1322899 - EWA incomplete after importing EHP/product incorrect
Thanks,
Mark

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DSWP Solution Monitoring some Alerts with a grey ranking

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