Dual 7916's showing blank blue screen after 30 mins. uptime

Have any of you had this experience before? I have a 7975 series phone with dual 7916's expansion modules; The phone and the expansion modules boot-up fine but after 30 mins or more of idle time, the expansion modules display screen is Blue with no programing.This setup is working fine on other phones but is an issue on two 7975's right now. I have deleted and re-added the problem phones in CUCM 9.1 replace, ALL hardware (i.e. phone, pwr cube, expansion modules etc.) and swapped all network components. See the following Specs. below:
CUCM 9.1
7975 firmware SCCP75.9-3-1SR1-1S
7916 firmware B016-1-0-4-2

Hi Richard,
Just covering all steps here but are the expansion modules selected within the phone configuration within CUCM? On the physical phone itself, if you press the settings button and select Status, then Expansion Modules what do you see? May have to upgrade the firmware of the 7916's.
Hope this helps
Tony
Please rate helpful posts

Similar Messages

Satellite L500 - blank blue screen after login to Win 7

Hi
I have this laptop and i can start up the laptop and it loads fine to the login page i then can login but when the screens opens after login it appears as a blank blue screen with the document folder open i have no background picture and no startup menu nothing else except the document folder.
From there i can access my files etc and anything else internet etc everything but i dont know how to get the screen back to normal.
If i go on background display i can see the image that should be on the background and change it but nothing happens on the full screen.
I have no restore point as yet as new laptop for xmas, i do have backup discs but think its just something to do with the display.
If go into files and folders it shows me the icons on the desktop but all i see is this blank screen.
Any ideas please, if not would restore files work or full back up disc
Thanks very much for any help

Hi
Check this:
Click right on the desktop and choose Personalize.
There you should check the area: Basis design and design with high contrast
Choose Windows 7 basic.
Then reboot the unit.
Usually this should help to get the Windows 7 common design and desktop settings.
But if this will not help then you could use an fast solution which would be a usage of the recovery disk of HDD recovery option.
This would format the HDD and would reinstall everything again

Completely Blank Blue Screen after Laptop is woken up from Sleep

Initial State: 1) Laptop is ON
2) Laptop is connected by LAN cable to ADSL Modem (BSNL Connection).3) Internet Connection is ON.4) Browser is ON.5) McAfee LiveSafe Internet Security (Antivirus) is ON.6) Skype is ON but not connected or logged on7) Download Accelerator Plus is ON but not in use. Process:1) I leave the laptop on and untouched for 5-10 minutes while I do something else.2) The laptop is in a Sleep State when I come back.3) I press a key or move the mouse to wake it up. Final State:1) I get the initial Windows Page on which I have to click on username to login.2) When I click on it, I do not get the page where I should enter password. Instead, I get a completely blank blue screen with absolutely nothing on it. I have to hard-press the power button for 10 seconds and then switch the laptop back on losing valuable data. Please help.

Hi , Welcome to the HP Forums!
It is a superb place to find answers and suggestions! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. Learn How to Post and More I grasp that when you attempt to wake the notebook from sleep by moving the mouse or pressing a key, you are presented with your log on screen. When you click your username and before you enter the password it immediately presents a blue screen and becomes unresponsive. Here are links to two documents I believe will assist you. HP PCs - Troubleshooting Sleep and Hibernate Issues (Windows 8) HP PCs - Computer Locks Up or Freezes (Windows 8) To say thanks for replying please click the thumbs up button below. If this resolved your difficulty please let other people know the good news by selecting solution provided. This would allow it to be found with greater ease. Best of Luck!

Blank Blue Screen After Log In

Hello ladies and gents...ill describe the problem im having and how it occured.
I was browsing the web and playing music when my Powerbook G4 froze suddenly. I did the usual and restarted it. After the loading bar that says "Starting MAc OSX" appeared and fully loaded it went to the normal blue screen that appears when loading the whole desktop and dock...however nothing appeared and it just stayed there. I could still move the mouse around but thats it. I restarted again and was taken to a black screen and DARWIN appeared i put in my username and password and then it said "Welcome To Darwin". I let the powerbook sit for like 2 minutes and it went back to the Blue screen again, nothing loaded. Im basically at a standstill on what to do. I Do not have the installation CD's that came with my powerbook and I dont know what 2 do.
Anyone know a solution to the problem??????
And another thing, if its some sort of harware failure is there a way i can get my programs and digital design work onto an external harddrive i realllyyyy cant afford to lose that stuff.
Help is greatly appreciated.

See if this works...
Might try fsck...
To use fsck, you must run it from the command line. Unlike using your mouse to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:
1. Start up your computer in single-user mode to reach the command line. Hold CMD+s keys down at bootup. Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
2. At the command-line prompt, type /sbin/fsck -fy
3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found: 
The volume (nameofvolume) appears to be OK  
If fsck found issues and has altered, repaired, or fixed anything, it will display this message: 
*** FILE SYSTEM WAS MODIFIED ***   Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
http://docs.info.apple.com/article.html?artnum=106214

My ipod shows a blue screen and then turns off and wont turn back on. What should I do?

I turned on my iPod touch today and it turned on as usual. I unlocked it and went to play a game. I got tired of the game after about 5 mins so I went to the home screen. I swiped to the previous screen and it showed a blue screen after about 3 seconds. I was sort of surprised as this hadn't ever happened before. It didn't turn itself off so I pressed and held the power and home buttons. It turned off after three seconds. I tried to turn it back on but it wouldn't turn back on. I remembered about what someone said about pressing and holding the power button and the home button. I did so and as expected it turned back on. I unlocked it and the same thing happened again. Blue screen! I turned it off and tried the same thing again. Yet this time when it got to the lock screen, I pressed and held the power button and slid to power off. I didn't want to try turning it on again so I asked this question. WHY DOES MY IPOD SHOW A BLUE SCREEN? (Over and over agin every time I turn it on?) Please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My OS X is die ?? Blank blue Screen at start up.....

one day in the middle of use my Macbook Pro all the suddenly the screen all get scremble. and the machine just hang can't even reboot.
SO i takeoff the battery to reboot, but now all i get is a blank blue screen after the Apple Logo.
i try boot in safe mode.
i go as far as the login screen after login then just OS x10.5 default wallpaper and nothing etc ?
so how can i make my macbook work again ?
i really don't want to reinstall the OS as the comp also get another bootcamp partition.
so any suggestion ?
thx

True, everyone should but not everyone does. Some people, newcomers especially, have the naive idea that when they spend a lot of money on something it should work, so they don't worry that any day could be their computers last. I guess we all have to go through something like this so we learn the lesson. I hope that in the future he'll just get an inexpensive usb drive and use time machine if he wants. It works pretty well.
In the meantime we have to get him going again with the least criticism applied. The page I referenced is nonjudgemental and, I thought, contained the advice you gave him in a somewhat neater format.
Peace, and thanks for helping a fellow Macintosher

What does it mean when you computer crashes and when you turn it back on it shows you a blank blue screen with a little folder and a question mark in the middle?

What does it mean when you computer crashes and when you turn it back on it shows you a blank blue screen with a little folder and a question mark in the middle? It's a old imac from 1997.

I don't have original discs that it came with.
Then you still can use the second option with the keyboard combo I posted, called "resetting the PRAM."
Also when you way hold the c key down do you mean turn computer off and turn back on holding the c key?
Yes, or you can simply restart. As you don't have the CDs, this isn't on the plate any more.
The internal backup battery is not expensive and, in most iMacs is user-replacable. If yours has a tray-loading optical drive like this one:
it takes a major teardown to replace the internal battery. If this is the case, you'd be better off to leave the computer plugged in all the time; that eliminates the main reason for having a working battery.
If it has a slot-loading optical drive like this one:
things are much easier. The battery is visible through the RAM access door on the bottom of the computer case. The manual:
http://manuals.info.apple.com/en_US/iMacG3_2000UserManual.PDF
has sketches of how to access the RAM and therefore the backup battery. Unfortunately, the pdf on the manual goes up sideways on-screen and the RAM instructions are pretty deep into the manual. It's probably easier to scroll (for a while) to the section on adding RAM and print the applicable pages.
When you work on the battery, some sort of non-conductive pliers or large tweezer or forceps help unless you have tiny fingers. Make sure to note the polarity of the old battery and install the new one in the same orientation.
The battery itself is readily available. If price is no oblect, you can get it for a small rasom from Radio Shack Store ("Tandy" outside the US) as part number 23-026.
Online, they are dirt-cheap even after adding shipping. I buy backup batteries form this outfit:
3.6v Newer Technology Lithium 1/2 AA PRAM Computer Clock Battery

I use the latest Firefox 13.0.1. I'm using Windows 7. After a day I updated my Adobe Flash Player, suddenly it crashed and showed a blue screen. Please help me.

My Firefox version is 13.0.1. I'm using Windows 7. Adobe Flash Player version is 11.3.300.265. A few minutes after opened the Firefox, suddenly it crashed and a blue screen showed up, it says there are unexpected error occured and forced my computer to be stopped. I need to restart the computer to see either it still show the blue screen or it just fine. After restarted, I use the Firefox once again, but this time, after about 30 minutes, it crashed again. The same blue screen showed up. As I expected, the new Adobe Flash Update crashes with the Firefox 13.0.1. Really need a solution here. Thank you.

Hi,
Blue screens usually indicate Windows system level problems involving device drivers like graphics card drivers, hardware errors (RAM, hard drive) etc. Malware may also cause this. Searching for the displayed error code would usually provide helpful pointers. The [http://answers.microsoft.com/en-us Windows forum] would also be helpful.

After installing windows xp accidentlly i erased macintosh hard disc. Now my macbook shows blank white screen with sign of folder with '?' blinking. Now what to do please help

After installing windows xp accidentlly i erased macintosh hard disc. Now my macbook shows blank white screen with sign of folder with '?' blinking. Now what to do please help

Avoid using hand-tools or power equipment .
"My mac book did not come with dvd. Now what should i do?"
Bring it to the Apple store. They can help.

Blank blue screen on logon for all but administrators

Server 2008 SP2
Running as a RDS Server.
Domain is a SBS 2008 Domain.
Following some updates installed over 10 days an issue occured as follows;
RDS Users were getting a blue screen on logon.
SBS Web sites all failed to start.
Issue with the SBS Server was .Net Framework updates corrupting the permissions.
Reset permissions following .Nert repairs and PSS support.
RDS Server having subtlety different issue.
Users need to be local admins on the RDS server to login, otherwise they get a blank blue screen.
Trying to start task manager gets a 0000022 error, task manager application failed to start.
If you leave the user for the screen timeout, you get a 0000022 error, scrsvr.exe application failed to start.
If you log in locally with the user, same issue.
No interesting events in process monitor, process explorer or event logs.
If I watch a user who is not an administrator logon, I see three process running
taskeng.exe
rdpclip.exe and
dwn.exe
Removed AV and seeing some more GPO events logged.
removed the user and placed them in a GPO with no inheritance - same issue.
Enabled UAC - even local administrators were getting a blank logon screen, all except the domain administrator account.
in the process of uninstalling .Net updates.
Anyone got any better troubleshooting I can try?
Joe

Hi Joe,
Thank you for your post.
From your description,
I see the current issue you are facing is: Windows Server 2008 displays blue screen on logon for all users, except for local administrators.
Please let me know if there is any update. Thanks for your time.
Here I’d like to know that the blue screen showed up after logging into the system, but with no desktop. Right?
Have you tried booting in safe mode? If not, please try it to see if that makes any difference. Based on your description, the issue happens to all users except for the
local admins, we suspect the issue might be GPO restriction related. If we are able to boot in safe mode, then please take the following steps to check the issue:
1. Delete the following registry key in safe mode after backing it up first:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Safer
2. Restart the server to check if the issue is solved.
Please let me know if there is any update after that. Thanks for your time.
Best Regards,
Sophia Sun
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Boot freezes at blank blue screen

I am completely stuck. I have a Powermac G4, which just today became suddenly unstable---apps crashing when I tried to quit them, everything freezing, logging out didn't work. So I shut it down and restarted.
Now I get the chime, the apple screen, and then the blue screen (and a mouse pointer) but at that point nothing else happens. No window showing services starting up, just a blank blue screen.
I can log into single-user mode, and the file system checks out ok. I did the cmd-opt-P-R, I reset-nvram from the Forth interpreter, all that.
I can boot verbosely, and it doesn't tell me anything because the hanging happens after it leaves the text screen and the UI starts.
Question: what should I do? Here's a related question: from single-user mode, is there any way to get files off the computer, towit accessing a USB drive or the network?
Xcott

Empty,Blue Screen.
http://docs.info.apple.com/article.html?artnum=106464
1. Start up in Safe Mode.(shift key at startup)
a. Drag the Fonts folder from the Mac OS 9 System Folder (not the Mac OS X System folder) to the desktop.
b. Drag the Fonts folder from ~/Library/Fonts to the desktop.
b. Restart the computer in Mac OS X.
c. If this solves the problem....you have a corrupt font in one of the above font folders
2. Remove incompatible third-party startup items.
a. Start up in Safe Mode.(shift at startup)
b. Open the Mac OS X hard disk.
c. Drag third-party items out of ....
/Library/StartupItems .......
/System/Library/StartupItems ... Place them on the desktop .... If you're unsure whether an item is a third-party item or an Apple-installed item, don't move it.
d.Restart the computer.
Note.. If this resolves the issue, add the Startup Items one at a time until the symptom occurs again. That way you'll know which one is incompatible. Repeat these steps and remove the incompatible item.
george

Blue screen after Error 37: a bad filename or volume was encountered

I get a PAGEFAULT_IN_NONPAGEDAREA blue screen after I encounter multiple Error 37: a bad filename or volume was encountered.
Anyone encounter this issue and how to you send info to apple for them to fix their buggy code?
Their support of code which will run bug-free on vista seems to be lacking (I understand there are two parties to this marriage).
Help anyone?

I noticed a few days ago that (at least on my box) Quicktime seems to have "issues" with >31 characters anywhere in the file path.
Is it possible that you have some folder along the way to your movie that has more than 31 charaters?
Shorten if necessary and see if that works.
dual 2.7 G5 Mac OS X (10.4.5)

My Macbook will not boot the operating system. It just goes to a blue screen after the apple logo and the spinning wheel goes off. I took the battery out and held the on/off button for five seconds and reset the PRAM. I have the old mac os disk.

My macbook will not boot. It goes to a blue screen after the logo and wheel goes off. I have taken the battery out and held the on/off button for five seconds and reset the PRAM. I have the the original os disk but have not put it in for fear of losing un backed op data.
Thanks
Rich

You won't lose any data unless you erase your hard drive.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c"key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it.When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've selected the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.

Is anyone else experiencing their phone randomly locking up and going to a blue screen after the most recent update?

iPhone 5s Random Blue Screen after last Update

I have had 9 iOS devices either just show the apple log and go black or a dead battery even thou they were on the chargers for hours.
I brought them to the Apple store. No one could give me an answer as to why it did it. All you have to do to fix it is do this:
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. ...
When you see this screen, release the Home button.
From the consensus of the people in my office that did the iOS 8.3 update. The ones that did the update while the iPhone or iPad was on a charger are not experiancing any issues. The ones that did the update without being on a charger are the ones experianceing the issues at hand.

Blank blue screen on startup

This has been an intermittant problem lately. When starting up the computer I just get a blank blue screen on the monitor. Other times the monitor just shows the clock marks going round and round and seems frozen. A quick push of the power button will put the computer to sleep then when I wake it from the keyboard the dashboard and desktop icons appear but with a blank grey screen, not with my chosen wallpaper.
A restart will just bring me back to the blank blue screen. Powering down seems to reset everything and I get the normal bootup action on the monitor. What's going on?
Mac mini Mac OS X (10.4.9)

As a first step, check this link for system troubleshooting procedures and when doing so, follow all steps/instructions in the order provided.
http://www.thexlab.com/faqs/repairprocess.html

Dual 7916's showing blank blue screen after 30 mins. uptime

Similar Messages

Maybe you are looking for