Dual Layer DVD error

Hi,
For the first time I am burning a Dual layer DVD.I have a video with file size of 8.1 Gb. When I insert to burn it on DVD 09, it gives me an error" Please insert a recordable media". I am using Verbatim DVD+R DL. Is there any relation between the DVD drive, Hardware or DVD-R?
Any ideas?
Thanks.
MANDAR

Is your DVD drive a DVD+R DL compatable? I've had good luck with those discs with the Lacie (NEC) and the Pioneer (forgot the model, it's the newest.)
Rikk

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Sense Error Message when trying to burn Dual-Layer DVDs?

Hey all,
I am trying to burn a dual-layer DVD disc with the internal drive in my MacBook Pro.
I am getting the same error message from Toast each time I try to burn a disc. I get no response from Disk Utility (it just says "waiting for the disc drive") and Finder doesn't recognize the dual-layer disc when I try to burn in Finder.
I've heard that it may be a media issue, so I've tried with every single brand of DVDs that I can get my hands on. So far, I've tried Verbatim, Sony, and Memorex. I can't find any other brands of media, even at Best Buy?
I've heard that it may be a security update that might have caused this issue. System Profiler says that my machine can burn both DVD+R DL and DVD-R DL.
What is going on?!??

Welcome to Apple Support Communities
The two most common suggestions are (a) try other media, which you've done (and Verbatim normally work) and (b) run a DVD Lens Cleaner disc through it to see if some dirt or dust on the lens it causing the problem. If this doesn't fix it then it sounds like a hardware fault and best to let Apple check it out.

Media write error for dual layer DVD burn

I am having a problem burning a dmg to a dual layer DVD using the internal DVD writer. I have tried both Disk Utility and SimplyBurns.
Both program s go through the preparation for the file, and when it attempts to burn the disk I get a 'media write error'. I am using Memorex DVD +R DL disks. I have successfully burned both CDs and regular DVDs with the drive.
Does anyone have a suggestion on how I can fix this?
Thanks

I am using Memorex DVD +R DL disks.
Try Verbatim DVD+R DL discs.

Burnning dual layer dvd Encore CS5.5 errors out.

Here is the greatest error I have ever seen.
I got to burn a dual layer dvd transcoded from AVCHD 1080i with fallowing settings.
Edited footage in PPro and send to Encore via Dynamic link, created dvd project using Mpeg2 with 9mbps, Dolby 192 for Audio.
File size to be burned on dvd is 5.67gb, aprox 1 hour 10 min transcoded with 9mbps, 720x40 wide screen, audio is 192kbps Dolby.
There are three menus one is main and tow sceen selection menus, noting fancy everything as default. menus linked as usual nothing fancy and and it is very basic.
All assets, that used for motion menus and main video is transcoded fine, but when it gets to put dvd together I get this error
Encore starts organizing videos for disk and after that it gets to this above and thats it. Press ok Build progress box gives fail message and option to Ok it. After pressing Ok button this box goes away to build panel.
I have tried to change an Automatic layer break to manual still get the same error, I have tried a custom layer break and still get the same error again, I have tried dvd, and an image, and folder for dvd, still the same error there to. I have redone project from scratch and still got the same result.
However previously I have burned many Dual layer dvds using the same method described, and same settings described, and never had this problem.
Nothing on the PS was changed except the updates installed regularly.
Anybody have any Idea what is this all about? Because I just burned 16 Blu Ray discs, and 16 Dual layer discs on one of the project, and next one a day latter this happens.

I'm having the same problem. not once did it, the encore was automatically break in the case of dual layer dvd. now he does not. I mark the box DUAL LAYER 8.54gb, do DVD disc or image or folder, or change the marking of the layer break from automatic tomanual, and it does not. in the end he always gives the message: duallayer requerid.
wanted to know how to do this manually break, because even in the manual or here on the website of adobe, has no suchinformation. does not show clearly how to manually break. please if someone can give a help, thank you.

Dual Layer DVD write error #80020022 - failure to communicate with disk

This only happens on Dual Layer DVDs, and always just as it's finishing. "Communcation with the disk drive failed error code: 80020022"
Used Disk Util and direct burn via finder - both give same error. The image is a .cdr created via DiskUtil, original from a factory cut dual layer DVD, about 7.2GB. The target blank is a "Double Layer DVD+R" Memorex.
The resultant disk is full, but unusable. Re-insertion sees it as a blank disk with no usable space. It wrote something, but certainly not the TOC?
MacBook Pro 2.5, about 6 months old, lastest Leopard
Please - any ideas? Do I have a hardware issue?

Wow - thanks for the quick reply, pullman! I did all of the ideas you listed, no luck. The only way to make this fail is to write to a double sided DVD, I've gone through a stack already just testing/failing. This also fails when writing to a double sided DVD through the finder (then clicking on "burn")
Here's a copy of the console error logs:
http://baxnet.com/bs/picture6.png
-- which indicate a hardware/polling error on the DVD drive itself.
Note that it is complaining about /dev/disk1, which on my system maps to the DVD drive:
Model: MATSHITADVD-R UJ-867
Revision: HA13
Serial Number: HG010865
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Thanks again for your help - but still no luck. According to the logs, this may well be a device/hardware problem. Would you suggest a call to Apple support?

Errors burning dual-layer DVD+R's

OK.... this is truly odd.
We are running DVD Studio Pro 4.0.3 as well as Toast 7.1
Whenever we burn a dual layer DVD+R disc from either DVDSP or Toast 7.1 we get an Error -5001 (AFP Authorization continue) failure during the lead-out. The disc mounts and appears to play just fine, but we are very leery about using these as masters.
We have been able to replicate this on every G5 in the studio regardless of burner.
Anyone know what is causing this error?
We are trying to get this disc to duplication ASAP but don't trust these burns.

I have had the same oddness, some things that worked as a workaround
http://discussions.apple.com/thread.jspa?messageID=3236567&#3236567
As to using the DVD+Rs as masters, usually not a great idea ( you mean for replication I take it?) DLTs are usually more reliable, though I have got issues once in awhile with DLTs. Well once actually and it is driving me nuts right now

How can I burn a 5GB iso to a dual layer DVD (I get a size error..)

I converted a 5GB *.mkv to iso for dual layer dvd with devede. When I try to burn the iso with growisofs -dvd-compat -Z /dev/sr0 /home/hk/movie/movie.iso, I get: /movie.iso is larger than 4GiB-1.
-allow-limited-size was not specified. There is no way do represent this file size. Aborting.
:-( write failed: Input/output error
What could I do? Thank you

Chances are the ISO is not dvd compliant & does not contain layer change info:
http://forum.doom9.org/archive/index.php/t-113514.html
EDIT: Alternative
For the lazy you can install ImgBurn into a Windows NT4 bottle/prefix
then install the latest ASPI.dll
issue a wineboot for the bottle/prefix
then build the dvd in ImgBurn BUT you will need to use dvdauthor to create the correct dvd folder structure & files
http://forum.imgburn.com/index.php?showtopic=1777
Last edited by t0m5k1 (2013-05-22 14:49:24)

Error Burning Dual layer DVDs

I can burn single layer dvds and cds just fine however every time i try to burn Dual layer DVDs i get error message that there is a hardware failure. I have tried several DVD manufactures to no avail. I finallly had a hunch there was a corrupt file someplace so i created a new user account and burned the file from using Finder and the dual layer burned just fine with my new user account. I repaired permissions on the bad user account (USing the snow leopard dvd and using the Disk utlity) and still no luck. has anyone had or have heard of this issue? Any ideas on how to find the corrupty file causing Dual layer dvd burns to crash? Btw i have used Toast, Finder and Itunes to try and burn the dual layers. Any info on this would be great

Yep, I have the same problem. I've re-booted, check all logs, and I get the same error. I was burning the same file, the first two DVD's went well, then I got the Communication error.
I make a living in Graphics, so my clients have to have the files I've created... This is a MAJOR issue!

DVD RW DW-U10A won't read burned Dual Layer DVD

My friend created a dual layer dvd for me on his PC. I put it in my G5 and after about 15 seconds of the drive trying to read the dist it just gets spit out. It won't mount or anything.
Why is this happening? I've never had problems reading discs created on a PC. Is my drive incompatible with DVD DL+R media?

Hi,
I've been having a similar issues since not long ago. I think it coincides with Apple,s last security update (although I can't swear the 2 are connected).
I have a dual core 2GHz PowerMac G5 with a Pioneer DVD-R 110D Dual Layer.
I'm burning Dual Layers medias with Toast 7 (DATA, DVD-VIDEOS ETC). They all mount fine after and I can read the files etc. However if I insert the discs a few day slater, about 50% of them won't mount and are rejected without any error message!
Anyone else has this problem?

Dual Layer DVD Stock

Has anyone had any good / bad experiences with any brand of dual layer DVD stock? I'm getting ready to start a project and I have an external LaCie dual layer burner that I want to burn to. Thanks in advance!

I have also had miserable luck with Memorex DVD-R DL blanks. The only ones that verify at all are those that I burn at, 1x and two out of three of those are coasters. At $3 each that's really annoying.
I think I'd have gotten more enjoyment out of lighting cigars with the $60 I paid for the 20 discs rather than giving it to Staples for expensive coasters.
Taiyo Yuden, Fuji, and newer Verbatim seem to be the best mfg of DVD-R DL blanks. But their stuff is still pricey. Mitsui also makes great blanks, but I don't know if they are making DVD-R DLs yet.
Check out this website that rates optical media:
http://www.digitalfaq.com/media.dvdmedia.htm
I did find a vendor who would sell me Taiyo Yuden DVD-R DL blanks for $1 ea., but I needed to buy a minimum of 300.
Beware that if you are burning a DVD-Video disc via DVDSP to one of these beauties, DVDSP does not verify the burn afterward like Toast or the built-in OS X disc burner.
So you may not be aware of errors in your disc. Watch out for this if you are burning a disc to send off for mastering.

Dual layer DVD playback problems

Hi Everyone -
I am struggling to make a dual layer DVD that plays back properly. It is for a 76 minute film plus several bonus items.
Total disc space used is 6.4 gig
The film was compressed to a bitrate of 7.1 with a max of 8.3
Audio compressed to 492 kbps (or whatever the 400ish setting is)
Project compiled fine (although I did get a "video bitrate too high" error the first time, then lowered the bitrate.)
Set to
red laser
dual layer
OTP
layer switch set for chapter 12
I've done a few test dual layer discs in the past successfully. What I have done differently with this one is add a lot of bonus material, so there are some 20 or so small video files and a commentary track and two additional audio tracks.
I do not get any error messages while compiling or burning.
The second attempt played back on my mac, at least the main film did. It struggled playing a couple of bonus features and would play others at all.
It loaded on my Mintek portable player, but wouldn't play any video.
It did not load at all on my Cyber Home DVD player or my Panasonic Blu Ray player.
I am wondering if all of these additional small files (none over 2:30 minutes) have caused some clutter that causes the machines to struggle.
I am also wondering if this will be solved by replication, which I am going to do.
I will keep trying though.
If anyone has any advice, please let me know.
Thank you,
Joe Grisaffi
Houston TX

You may want to lower your bitrates and audio rates. They seem high, and I am not sure how much the extra material is that you have (in running time), it looks like about 40 to 50 minutes, so total time of about 2 hours or so? The rate may just be too high for the player to handle. Depending on the material (fast action vs seaking engagement for instance) you should be able to get this on a DVD 5.
Make sure you also use DVD+R DL discs, they are the most compatible. I burn a ton of them and do not have issues playing them back. Use them all the time for proofing and testing prior to going to replication.
As to it not starting properly, some players can get a little finicky. A good practice is to start the DVD with 3 -5 seconds of black, usually in VTS 1 (when you look at the video layout). Also, do you have each clip on seperate tracks or one long track.
As to DLTs, replicators are now accepting USB files also with a "Tape Image" layout on them

Dual-layer DVD problem

I checked my settings and my MacBook Pro can burn dual-layer DVDs. I created a video in iMovie and burned it with iDVD on a Memorex dual-layer DVD. It appeared to burn with no problems. I attempted to play it in a relatively new DVD player. It spit out the disc and said "Disc Error." I attempted to play it on my Windows-based laptop. It recognized it as a DVD but couldn't play it.
I then tried again with a Verbatim dual-layer DVD. Again, it appeared to burn with no problems, but refused to play. I even put it back in my Mac, and the menu came up, but it wouldn't play the video. I've checked and my firmware is updated for my Mac, which is a month old. I'm not sure what else to try.

There may be a limited number of places to put a break point depending on the amount of material.
Anyway you need to build the disc without formating. Then format the build - it is at that point in the Dialog you will see Black/Gray. The following movie shows where (note there is no break point shown in the movie, it jut s to point out where to look) Proper break points will be black the others which cannot be set as a breakk point will be grey
http://dvdstepbystep.com/markers.mov
This thread also can help
http://discussions.apple.com/thread.jspa?messageID=6546274&#6546274

Best compression setting 90min movie on Dual Layer DVD

Okay, I admit, I am a total n00b at this...so sorry if you have to break things down into the most basic terms...
I am trying to get the BEST quality I can for my adobe Encore project (for ease of calculation, 90min movie and added features). I was previously getting "exceeds dvd capacity" error in Encore.
I have decided to recompress and see what I can do to make it all fit, but first I want to re-evaluate my whole process...
the ultimate issue comes down to three things (i think)...
1. CBR v VBR?? what is better and why?
2. What Data Bit Rate to compress at and why?
3. Single layer DVD vs Dual Layer DVD? Which is better and why?
to begin the discussion, I'll tell you what I "know" and what I think.
It seems DVD players can only handle a max bit rate of 8mbps so I don't want to go over that and using a Dual layer disc I risk that it may not work on older players....also, the dual layer costs twice as much to duplicate (this sucks but money is not an issue at this point, quality is more important). From what I have read, constant Bit Rate @ 8mbps will give me the Best possible image... 8 is the max and so to encode at 8 the entire time should be the best.. will i have any issues with this? This is not an amateur home movie but rather an indie feature film so I want to get the best possible viewable product out to people. I will have blu-ray questions to come later (thats what we are going to send to festivals).
any help would be greatly appreciated
thanks so much...
chris

Okay, thanks for everyone's thoughts.
Question....
I totally understand not wanting to waste space on a dvd IF there was extra room.... HOWEVER, a movie at 90min with menus, etc. BARELY fits on a dvd at a 6.8mbps VBR compression rate....
therefore....why not just fork out the extra couple bucks and just compress the whole thing at 8.0mbps 2pass CBR, slap it on a dual layer and even though there will be parts of the movie that will be higher than necessary, and there will be leftover space on the dual layer dvd.... you will be guaranteed to have the highest quality right? heavy motion areas and more static areas will all be encoded at 8 and thus, the best....
am i wrong in thinking this?
and after some extensive reading and research....Although is says a dvd player can handle 9.8mbps..... it doesnt' seem safe to encode that high because a lot of players can't handle it.... what is everyone else's thoughts?
I found this:
Data rate
DVD-Video discs have a raw bitrate of 11.08 Mbit/s, with a 1.0 Mbit/s overhead, leaving a payload bitrate of 10.08 Mbit/s. Of this, up to 3.36 Mbit/s can be used for subtitles and a maximum of 9.80 Mbit/s can be split amongst audio and video. In the case of multiple angles the data is stored interleaved, and so there's a bitrate penalty leading to a max bitrate of 8 Mbit/s per angle to compensate for additional seek time. This limit is not cumulative, so each additional angle can still have up to 8 Mbit/s of bitrate available.
Professionally encoded videos average a bitrate of 4-5 Mbit/s with a maximum of 7–8 Mbit/s in high-action scenes. This is typically done to allow greater compatibility amongst players, and to help prevent buffer underruns in the case of dirty or scratched discs.

Unable to burn Dual Layer DVD's with Toast

Hi all,
I'm having issues trying to burn dual layer dvd's with either Toast 10.0.8 or 11.0.1. I keep getting the Interface -50 error and sense key 0x02 error saying media is incompatible.
I have tried dvd's by DataWrite and Elite M and they both show error. It's strange though as I have been using previously purchased Elite M dual layer dvd's of the same spec as these newly purchased ones, and they worked fine!
My dvd drive is a standard OPTIARC AD-7170 that came with the Mac Pro as spec'd.
I am able to burn single layer fine, and dual layers are read. I'm just unable to write dual layer at the moment.
Any ideas? I'm stuck on what to do and what manufacturer's dual layer dvd's will work with this drive. It can just do +R DL.
Could it be I've been unlucky to have had 4 bad batches? I brought 2 x 2 (25 disc) tubs of DataWrite and same by 50 disc tubs Elite M.
Please help.
Thanks,
Ash
P.s. I have tried creating a new admin user account to see if I am able to burn under that. I get the same errors.
P.p.s. "Hopefully" this is just a media issue and I can find some that works again. If not and it is a drive fault what can I do? What writers spec'd same are available internal for my Mac Pro?
Message was edited by: AshleySmith06

Grant Bennet-Alder wrote:
If think you may be using the wrong speed-range media for that drive's capabilities. As I mentioned, there are two ranges, and 8X media cannot be written in a 2.4x (sometimes referred to as 4x) drive.
When you get an error message that actually tells you something concrete, you should listen to it:
CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT
... is pretty unambiguous. It's a problem with the Media.
Off-Brand media is the next weak link in the chain. One of their many problems is that they vary wildly from batch to batch. Verbatim media are thought to be the "gold standard". Get a small number of Verbatim Media and see if you can make ONE master on the best in the market. If you can, the problem is in the Media. If you can NOT, the problem is in the process.
Like I mentioned I have never had issue with Elite M before, and I always set Toast to burn "Best" under the recorder settings.
Here's what system profiler says for the disc and drive...
OPTIARC DVD RW AD-7170A:
Firmware Revision: 1.N8
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:
Type: DVD+R DL
ID: UMEDISC DL1
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 1x

Optical drive won't burn dual layer dvd

Yes, mine is capable of burning Dual layer dvds. It was the $1299 Core 2 Duo version 1 rev. ago. Got it in October. In the System Profiler it says DVD-Write: +R DL.
So, I stick a +R DL disk in there, and every time I go to write to it, the disc gets spit out and it says please insert a blank dvd. Now, you might think I'm inserting full DVD+r DL disks, however, that's impossible, because this is my only dvd writer I own and there is no way every disk in my pack came out of the box full of data.
Is there a brand that is guaranteed to work, does just my optical drive suck, or do all optical drives in macbooks suck and it's just a silly joke? I've seen quite a few threads claiming their dual layer writers don't work.

Noah Apodaca1 wrote:
I'm also having difficulties burning DL discs. I'm using Toast Titanium 7.1.2 and I just got done with 30+ minutes of burn time only to receive an error stating "The drive reported an error: Sense Key = MEDIUM ERROR; Sense Code = 0x02; NO SEEK COMPLETE"
I've been trying to use Windata DVD+R DL discs and I've got a nice collection of coasters so far. Is this something I should use my AppleCare to try to address, or is this a media issue?
I have experienced the EXACT same problem using Memorex DVD+R DL discs (not my fave), so I do not believe this has anything to do with the brand of discs.

Dual Layer DVD error

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