Dual Layer DVD not recognized

When I insert a dual layer DVD, it only shows 4.5 GB free space instead of the 8+ GB. I'm trying to burn a video requiring 6 GB, but says I only have 4+ GB available. Am I missing something?

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  • Dual Layer DVDs not recognized - ejected automatically

    I have an Intel based iMac with a super-drive (system profiler says MATSHITA DVD-R UJ-846) which says it can burn +R DL DVDs.
    Today I tried to burn a DL DVD for the first time and found out that it doesn't recognize them. It makes noises like it's trying to mount the disc but then simply ejects it after about 15 or 20 second without any sort of error message. I just checked it out and the drive will read/write to all other formats except for the DVD R-DL (CD-Rs, CD-RWs, DVD-RWs, etc.). The discs are Verbatim so I don't think it's a problem with the discs.
    I've tried all of the simple solutions like restarting, restarting holding option-command-P-R, and repairing disc permissions. Does anybody have any suggestions on how to get these DL DVDs to work properly?

    I recently inherited the computer but I believe it's about 2 years old (it was one of the early Intel based iMacs). Even though I haven't owned it for it's entire life I do know that the optical drive has not been used very much to burn discs. I would guess it's burned less than 10. As far as I can tell the drive works fine with all media except for the DL DVD-R.

  • Dual Layer DVDs not playing in DVD players...

    We have burned dual layer DVDs straight from DVD Studio Pro 4 and also from Toast 7.0 - they all play on our Macs but do not play in any of the DVD players that we have here on sight. Am I missing something or is it typical that the dual layer burned disc is not supported on a standard player? Thanks.

    Currently I have Memorex DVD+R DL
    I hate to say this, but there are a number of reports about inconsistency with Memorex DVD5 and DVD9 blank media.
    Is there a chance that you could move to a different brand?
    Toast, I believe, burns in a way that tricks players into seeing a DVD5 disc. Try to burn from it, rather than from DVD SP.
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  • Can Adobe Premiere Elements 12 burn a dual layer dvd disk?  If not, which of the components is at fault?

    When I spoke to a person about upgrading from Premiere Elements 10 to 12, I specifically asked if the program could burn DUAL LAYER 8.5 dvds and I was told that it could.  That is the ONLY reason that I upgraded.  Since recording in full HD the files are larger.  I video plays for local theaters. I have been trying to burn a disk that is 7.5GB (2 hours 15 minutes).  I bought RIDATA -RDL 4x 8.5GB disks.  Then had a dual layer burner installed in my computer.  Premiere Element dialog "incompatible disk" The RITDATA says the problem is Adobe, the Geek Squad says the problem is Adobe.
       SO ANSWER THIS QUESTION: Can Adobe Premiere Elements 12 burn a dual layer dvd disk?  If not, which of the components is at fault?  I am trying to burn 18 copies of this video (no copyright infringements) and don't tell me to to divide it into 3 disks.

    drowning
    Can Adobe Premiere Elements 12 burn a dual layer dvd disk?
    Short answer: Yes.
    What are you burning to DVD disc - DVD-VIDEO on DVD disc or AVCHD format on DVD?
    Does your DVD CD burner support double layer single sided discs?
    Premiere Elements is supposed to (been there and done that....)
    1. burn to Folder (8.5) for Publish+Share/Disc/DVD and Publish+Share/Disc/AVCHD
    (you take the VIDEO_TS for the former and BDMV Folder in the latter to a program like ImgBurn
    for the actual burn to the DVD double layer single sided disc)
    2. burn to disc 8.5 GB/240 minutes
    Have you gone the burn to folder Folder (8.5 GB) route?
    Have you tried another brand of disc in spite of by the disc manufacturer and the Geek Squad are telling you?
    A double layer single sided disc is labelled 8.5 GB/240 minutes. In reality, that 8.5 GB is 7.95 GB. Where are you
    coming up with 7.5 GB for your disc? Was that due to typing glitch?
    Please review and consider. Any questions, please do not hesitate to ask.
    ATR
    Add On..Have you updated 12 to the 12.1 Update yet? If not, please do so using the opened project's Help Menu/Update.
    This is not Adobe. Rather user to user.

  • Dual layer DVD will not play after iDVD burning

    Hi All,
    I am having some trouble making a useable DVD. I have a video that I recorded and imported into iMovie (2h33m long). I exported it to iDVD, which told me that I needed to use a dual layer DVD to make it fit. Here's where I noticed the first problem: iDVD has one option for a dual layer disc, stating that it has 7.7GB storage space, and my discs have 8.5GB. I set it to use the standard setting for the DL disc any ways, turned the quality down a bit to make it fit, and burned the DVD. After burning two discs, I still do not have one that works. It comes up as "supported disc not available" on my Mac, and as a blank disc on any other machine I put it in. It will run on my coworker's brand new iMac, but that is the only one. Am I doing something wrong? The only mistake that I have corrected since I have tried all this is changing the aspect ratio back from 4:3 to 16:9 in iMovie (I am not sure how that happened, as the video was originally recorded in 16:9). I am re-exporting the file to my desktop now in the proper ratio, and changed the quality to HD. I am waiting for the file to encode as we speak. Any help would be greatly appreciated, as this work is for my local school board and is very time sensitive.
    I am running a 28" iMac, 2.66GHz Intel i5, 8GB RAM, 1TB hard drive on OSX 10.6.8.

    I set it to use the standard setting for the DL disc any ways, turned the quality down a bit to make it fit, and burned the DVD.
    That part I don't understand.
    iDVD encoding settings:
    http://support.apple.com/kb/HT1502?viewlocale=en_US
    Short version:
    Best Performance is for videos of up to 60 minutes
    Best Quality is for videos of up to 120 minutes
    Professional Quality is also for up to 120 minutes but even higher quality (and takes much longer)
    That was for single-layer DVDs. Double these numbers for dual-layer DVDs.
    Professional Quality: The Professional Quality option uses advanced two-pass technology to encode your video (The first pass determines which parts of the movie can be given greater compresson without quality loss and which parts can’t.  The second pass then encodes those different parts accordingly) , resulting in the best quality of video possible on your burned DVD. You can select this option regardless of your project’s duration (up to 2 hours of video for a single-layer disc and 4 hours for a double-layer disc). Because Professional Quality encoding is time-consuming (requiring about twice as much time to encode a project as the High Quality option, for example) choose it only if you are not concerned about the time taken.
    In both cases the maximum length includes titles, transitions and effects etc. Allow about 15 minutes for these.
    You can use the amount of video in your project as a rough determination of which method to choose. If your project has an hour or less of video (for a single-layer disc), choose Best Performance. If it has between 1 and 2 hours of video (for a single-layer disc), choose High Quality. If you want the best possible encoding quality for projects that are up to 2 hours (for a single-layer disc), choose Professional Quality. This option takes about twice as long as the High Quality option, so select it only if time is not an issue for you.
    Use the Capacity meter in the Project Info window (choose Project > Project Info) to determine how many minutes of video your project contains.
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    And whilst checking these settings in iDVD Preferences, make sure that the settings for NTSC/PAL and DV/DV Widescreen are also what you want.
    http://support.apple.com/kb/HT1502?viewlocale=en_US

  • Dual Layer DVD's not burning with Disk Utility

    I successfully created two dual layer DVD's with a disk image that I created in iDVD. Checked both of those disks in a DVD player and both work fine. Now trying to burn more copies with the same procedure, same disk image file, same media manufacturer and all are failing. Any ideas? I can still successfully burn short videos on regular DVD's from iDVD so my burner has not completely failed. I had created a disk image out of the material that I need on the dual layer DVD because it's about 2 hours of video and iDVD was ejecting the disk too early without burning.

    Sounds like the burner may have failed. It can fail in a way that only larger items cannot burn. Take it to your nearest Apple Store or Apple Authorized Service Provider to have them check it out

  • Dual layer DVD works on Mac, not on DVD player

    I burned a dual layer video DVD (Verbatim DVD+R DL, what else?!) of a longish video. Works fine on the iMac, but my stand-alone DVD player can't use it.
    So, my question is: if a DVD Player can play commercial dual layer DVDs, why not home-made ones?
    Comments and suggestions welcome!

    Hi Klaus1
    My first (and only) thought is
    BURN SPEED - Set it down to x2 or x4 MAX
    Most common origin of DVDs that only plays on this or that or even not on Mac that burned them is speed of x16 etc.
    Yours Bengt W

  • IMac G5 not able to burn dual-layer DVDs

    My iMac should be able to burn dual-layer DVDs, but it always seems to fail part way. It manages to burn DVDs and CDs fine.
    I've read about using compressed air inside the drive to clean it, but I'm not sure how to go about doing that.
    It's a MATSHITA DVD-R UJ-846 drive.

    Have you tried repairing permission & restarting?
    Have you tried a different brand of DVDs?
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  • Dual Layer DVD player or not?

    Maybe I should know it, but can anyone tell me if I have a Dual Layer or DVD-9 player on my iMac ?
    Model iMac7.1 - 2 Ghz Intel Core 2 Duo, bought in november 2007.
    I like to know if I can run the Adobe CS5 DVD before I buy it ...
    Thanks!

    I did check 'About my Mac' , but can not find anything about DVD Dual or 9...
    To confirm, you did click on More Info to get to System Profiler, then in the Hardware section, Disk Burning, what does it say under "Disk Write"? For example, mine says:
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    In the product information on the web there was a specific warning: DVD player must be able to run Dual Layer DVD (DVD-9). This is the reason for my question ...
    You may want to ask Adobe what they mean by that. If it's just to read dual layer disks, then like I said, any DVD drive can read a dual layer disk. But if one of the apps in CS5 needs to write to dual layer disks, then the recording capabilities become important. To me the wording "...player must be able to run..." infers that it's read, not write.
    However, I believe you are in luck. Everymac's website reports that your Mac should have a dual layer capable Superdrive. (Limited to writing to DVD+R DL only. But again, should be able to read any dual layer disk.)
    [http://www.everymac.com/ultimate-mac-lookup/?searchkeywords=iMac7,1|http://www.everymac.com/ultimate-mac-lookup/?searchkeywords=iMac7,1]

  • Satellite P30-145: drive will not recognise dual layer DVDs

    I have a Satellite P30-145 with a DVD SupermultiDL drive. When I first got the PC I could write dual layer DVDs without any problems. Now the drive will not recognise dual layer DVDs at all. Even ones from the same box that worked fine previously. I'm using Verbatim Double Layer DVD+R 2.4x discs.
    After much searching on the internet I downloaded and ran DVDInfoPro. This application reported that the drive did not support DVD+RW DL. Very strange!!
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  • External DVD Not Recognized

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  • Macbook Pro doesn't seem to read Dual Layer DVDs

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    I checked my settings and my MacBook Pro can burn dual-layer DVDs. I created a video in iMovie and burned it with iDVD on a Memorex dual-layer DVD. It appeared to burn with no problems. I attempted to play it in a relatively new DVD player. It spit out the disc and said "Disc Error." I attempted to play it on my Windows-based laptop. It recognized it as a DVD but couldn't play it.
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    Hi All,
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    Your computer will burn dual layer DVDs.
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