Dual-layer DVD problem

I checked my settings and my MacBook Pro can burn dual-layer DVDs. I created a video in iMovie and burned it with iDVD on a Memorex dual-layer DVD. It appeared to burn with no problems. I attempted to play it in a relatively new DVD player. It spit out the disc and said "Disc Error." I attempted to play it on my Windows-based laptop. It recognized it as a DVD but couldn't play it.
I then tried again with a Verbatim dual-layer DVD. Again, it appeared to burn with no problems, but refused to play. I even put it back in my Mac, and the menu came up, but it wouldn't play the video. I've checked and my firmware is updated for my Mac, which is a month old. I'm not sure what else to try.

There may be a limited number of places to put a break point depending on the amount of material.
Anyway you need to build the disc without formating. Then format the build - it is at that point in the Dialog you will see Black/Gray. The following movie shows where (note there is no break point shown in the movie, it jut s to point out where to look) Proper break points will be black the others which cannot be set as a breakk point will be grey
http://dvdstepbystep.com/markers.mov
This thread also can help
http://discussions.apple.com/thread.jspa?messageID=6546274&#6546274

Similar Messages

Dual layer break problem on DVD playback

Hi,
I'm on Encore CS5.1
I've got a dual layer DVD program I'm trying to output but playing stops and reverts to menu at what I believe is the layer break.
The program is approx 6.5GB in total size. I encoded prior to importing into Encore, at highest MPEG2-DVD quality. I slid quality slider all way over from 4 to 5, among other things to force highest quality. The source files are AVCHD destined for Standard Def DVD.
It took me a little while to suspect the break as the culprit. I did one burn where the disc continued playing thru the offending spot and I saw that and said to myself: "self, that looks like a layer break to me." Upon examination it is just about exactly in the middle of this program.
I suppose I should consider encoding at lower bitrate and burning at slower speed. Can anyone who's had this problem tell me if this will likely fix it, before I re-encode.
I've also heard about manually setting the spot for the bereak and I chose "manual" not "automatic" but it did nothing to allow me manual control.
All experienced insights welcomed.
Thanks
wsmith

Imgburn will help get the "best possible" burn by allowing you to select the slowest possible burn speed for the disc brand/model you are using (this is MY opinion... other people say burn at the fastest speed)
You might Google to see if you can find any reviews of the Ritek brand
As far as your layer break stoppage... I've only done a couple of dual layer projects, with Encore doing all the work with automatic settings, and have never had a problem... but, I use Verbatim dual layer, not Ritek
http://www.amazon.com/Verbatim-96542-8x-10x-Recordable-Spindle/dp/B001D8OGOO/ref=sr_1_2?ie =UTF8&s=electronics&qid=1278644298&sr=8-2
or
http://www.newegg.com/Product/Product.aspx?Item=N82E16817130040&cm_re=verbatim_dvd%2br_dl- _-17-130-040-_-Product

Problems burning dual layer DVD's

we have had lots of problems trying to burn dual layer dvd's. Single layer has been fine but is there some secret trick for getting dual layer to work? we have tried both the internal dvd burner and an external one and both are supposed to be dual layer capable.

about half of the ones we try get about half way through and then say media sense error (or similar wording) some of the others look like they have burned fine and then when it is writing the last little bit it just stops, this results in discs which are unreadable. The others look like they've burned fine and then don't play one of the items on the DVD once it is put in the machine.
Those that do play appear to stop about the level of the switch of layers.

Problem with reading Dual Layer DVDs.

I've a normal iBook G4 with a combo drive (it's the 1 Ghz model) and when I insert a dual layer dvd which I've made on another computer at school, the drive in my iBook won't read it (as in it spits it out). I was wondering if this problem extends to everyone else with a similar model/drive.
The media I used is a TDK DVD+R dual layer disc. The drive has had a problem reading a dual layered DVD-R; the problem being that it could only read (possibly) only one layer of the disc.
Is there a firmware update that can applied to rectify the problem?

Hi and thanks for your reply.
I'm actually not sure if I can read commerical dual layer DVDs, but the fact that the DVD was pressed and not burnt, and that the DVD is released for commercial purchase has lead me to believe that my drive can read the DVDs.
Also backing up my drive's ability to read dual layer DVDs, as mentioned in my previous post, is that it could read parts of a DVD-R dual layer DVD. What I meant by parts, or, just one of the two layers, is that the dvd contains a folder which houses 4 gigabytes of data, or about half the DVD. The contents within this folder can be copied to the hard drive, whereas the content on the root of the DVD can not, causing the drive to continually spin the disc, making the "trying really hard to read" noise, forcing me to restart the computer whilst holding the mouse button in order to get the dvd out.

Dual layer DVD playback problems

Hi Everyone -
I am struggling to make a dual layer DVD that plays back properly. It is for a 76 minute film plus several bonus items.
Total disc space used is 6.4 gig
The film was compressed to a bitrate of 7.1 with a max of 8.3
Audio compressed to 492 kbps (or whatever the 400ish setting is)
Project compiled fine (although I did get a "video bitrate too high" error the first time, then lowered the bitrate.)
Set to
red laser
dual layer
OTP
layer switch set for chapter 12
I've done a few test dual layer discs in the past successfully. What I have done differently with this one is add a lot of bonus material, so there are some 20 or so small video files and a commentary track and two additional audio tracks.
I do not get any error messages while compiling or burning.
The second attempt played back on my mac, at least the main film did. It struggled playing a couple of bonus features and would play others at all.
It loaded on my Mintek portable player, but wouldn't play any video.
It did not load at all on my Cyber Home DVD player or my Panasonic Blu Ray player.
I am wondering if all of these additional small files (none over 2:30 minutes) have caused some clutter that causes the machines to struggle.
I am also wondering if this will be solved by replication, which I am going to do.
I will keep trying though.
If anyone has any advice, please let me know.
Thank you,
Joe Grisaffi
Houston TX

You may want to lower your bitrates and audio rates. They seem high, and I am not sure how much the extra material is that you have (in running time), it looks like about 40 to 50 minutes, so total time of about 2 hours or so? The rate may just be too high for the player to handle. Depending on the material (fast action vs seaking engagement for instance) you should be able to get this on a DVD 5.
Make sure you also use DVD+R DL discs, they are the most compatible. I burn a ton of them and do not have issues playing them back. Use them all the time for proofing and testing prior to going to replication.
As to it not starting properly, some players can get a little finicky. A good practice is to start the DVD with 3 -5 seconds of black, usually in VTS 1 (when you look at the video layout). Also, do you have each clip on seperate tracks or one long track.
As to DLTs, replicators are now accepting USB files also with a "Tape Image" layout on them

Problems with dual layer DVD reading MBPro (2009)

Hello,
recently i wanted to take a look at a dvd that came with a magazine (for pcs, but that shouldn´t really matter here) on my macbook pro from mid 2009 (see http://support.apple.com/kb/SP541) with the latest version of osx.
Unfortunately, it didn´t succeed to read the dvd. only ejected it after doing a little searching and making strange noises.
According to the technical specifications this macbook pro should be able to at least read dual layer dvds. I won´t even try to burn one of those, because after doing a little research on the www i found a lot of entries with people going insane with the burning capabilities of macs concerning dual layer media.
Unfortunately i couldn´t find anything on the topic in the forums here. Also no official statement whether macs can or cannot cope with dl media. In my opinion, if it´s specified in the tech specs, then the computer should also live up to the expectations.
Are there any suggestions on how to go about with the matter of dl media and macs? Any information would be much appreciated. Also a notice from apple would be nice, this seems to be a matter (given, although probably not of top priority) concerning quite a lot of people and machines.
kind regards,
Reinhard Sommerer

Hello again,
well - thanks for the information. i would like to point out that the dvd i was trying to use was not for burning purposes. it was a medium that came with a magazine. out of my experience sometimes these work even better than home-burnt dvds, but that might be subjective.
anyway, tonight i gave it another try with the cleansed medium. apx. in the same condition as last time (had stored it in a safe place) and big surprise: this time it didn´t read neither side again. kind of a drawback - maybe tomorrow i´ll have more luck again.
so my hopes for an apple official to comment on this forum won´t be heard, i guess. although it appeared to me that last time here i had seen a user profile resembling an official apple profile. but i might be wrong, i´ll just keep on wondering about this so-called dl-drive.
kind regards,
reinhard

DVD RW DW-U10A won't read burned Dual Layer DVD

My friend created a dual layer dvd for me on his PC. I put it in my G5 and after about 15 seconds of the drive trying to read the dist it just gets spit out. It won't mount or anything.
Why is this happening? I've never had problems reading discs created on a PC. Is my drive incompatible with DVD DL+R media?

Hi,
I've been having a similar issues since not long ago. I think it coincides with Apple,s last security update (although I can't swear the 2 are connected).
I have a dual core 2GHz PowerMac G5 with a Pioneer DVD-R 110D Dual Layer.
I'm burning Dual Layers medias with Toast 7 (DATA, DVD-VIDEOS ETC). They all mount fine after and I can read the files etc. However if I insert the discs a few day slater, about 50% of them won't mount and are rejected without any error message!
Anyone else has this problem?

Sense Error Message when trying to burn Dual-Layer DVDs?

Hey all,
I am trying to burn a dual-layer DVD disc with the internal drive in my MacBook Pro.
I am getting the same error message from Toast each time I try to burn a disc. I get no response from Disk Utility (it just says "waiting for the disc drive") and Finder doesn't recognize the dual-layer disc when I try to burn in Finder.
I've heard that it may be a media issue, so I've tried with every single brand of DVDs that I can get my hands on. So far, I've tried Verbatim, Sony, and Memorex. I can't find any other brands of media, even at Best Buy?
I've heard that it may be a security update that might have caused this issue. System Profiler says that my machine can burn both DVD+R DL and DVD-R DL.
What is going on?!??

Welcome to Apple Support Communities
The two most common suggestions are (a) try other media, which you've done (and Verbatim normally work) and (b) run a DVD Lens Cleaner disc through it to see if some dirt or dust on the lens it causing the problem. If this doesn't fix it then it sounds like a hardware fault and best to let Apple check it out.

System stuck formatting dual-layer DVD

I'm trying to format a dual-layer DVD but my system gets stuck in the very beginning "Writing image..." part of the formatting process (I waited at least an hour). If I click cancel, I get the warning:
"Stopping now may produce an unreliable disc...operation is not complete".
When I choose to Stop formatting, I get the pinwheel, force quit does not work properly and I have to Restart computer.
I've got DVDSP set to:
• Dual layer
• OTP
• a DL breakpoint that DVDSP OK'd (in black after building the disc) in the Break Point pull down options
• Seamless not checked
• and Lossless Linking not checked
DVDSP says current disc volume is 6.7GB, 5.9 of which is my movie and the rest are menu assets.
I'm burning to an external DiscMakers Reflex duplicator using a MAM-A DL DVD+R disc. DVDSP has been able to successfully recognize burner.
Any help greatly appreciated.

I experienced exactly the same problem recently twice in succession when I tried to burn to Verbatim DVD+R DL disks. After running two Verbatim disks in DVDSP 4, I gave up on DVDSP 4 for burning DVD + R DL disks and went to Toast 8 and burned and verified the disks with no problems. While some people are apparently able to burn DL disks successfully in DVDSP 4, I have not been able to. The fact that Toast 8 burned to the same VErbatim DVD+R DL disks that had failed in DVDSP 4 seems to me to point clearly to a problem with burning DL disks in DVDSP 4.
Tom

Media write error for dual layer DVD burn

I am having a problem burning a dmg to a dual layer DVD using the internal DVD writer. I have tried both Disk Utility and SimplyBurns.
Both program s go through the preparation for the file, and when it attempts to burn the disk I get a 'media write error'. I am using Memorex DVD +R DL disks. I have successfully burned both CDs and regular DVDs with the drive.
Does anyone have a suggestion on how I can fix this?
Thanks

I am using Memorex DVD +R DL disks.
Try Verbatim DVD+R DL discs.

Burnning dual layer dvd Encore CS5.5 errors out.

Here is the greatest error I have ever seen.
I got to burn a dual layer dvd transcoded from AVCHD 1080i with fallowing settings.
Edited footage in PPro and send to Encore via Dynamic link, created dvd project using Mpeg2 with 9mbps, Dolby 192 for Audio.
File size to be burned on dvd is 5.67gb, aprox 1 hour 10 min transcoded with 9mbps, 720x40 wide screen, audio is 192kbps Dolby.
There are three menus one is main and tow sceen selection menus, noting fancy everything as default. menus linked as usual nothing fancy and and it is very basic.
All assets, that used for motion menus and main video is transcoded fine, but when it gets to put dvd together I get this error
Encore starts organizing videos for disk and after that it gets to this above and thats it. Press ok Build progress box gives fail message and option to Ok it. After pressing Ok button this box goes away to build panel.
I have tried to change an Automatic layer break to manual still get the same error, I have tried a custom layer break and still get the same error again, I have tried dvd, and an image, and folder for dvd, still the same error there to. I have redone project from scratch and still got the same result.
However previously I have burned many Dual layer dvds using the same method described, and same settings described, and never had this problem.
Nothing on the PS was changed except the updates installed regularly.
Anybody have any Idea what is this all about? Because I just burned 16 Blu Ray discs, and 16 Dual layer discs on one of the project, and next one a day latter this happens.

I'm having the same problem. not once did it, the encore was automatically break in the case of dual layer dvd. now he does not. I mark the box DUAL LAYER 8.54gb, do DVD disc or image or folder, or change the marking of the layer break from automatic tomanual, and it does not. in the end he always gives the message: duallayer requerid.
wanted to know how to do this manually break, because even in the manual or here on the website of adobe, has no suchinformation. does not show clearly how to manually break. please if someone can give a help, thank you.

Can Adobe Premiere Elements 12 burn a dual layer dvd disk? If not, which of the components is at fault?

When I spoke to a person about upgrading from Premiere Elements 10 to 12, I specifically asked if the program could burn DUAL LAYER 8.5 dvds and I was told that it could. That is the ONLY reason that I upgraded. Since recording in full HD the files are larger. I video plays for local theaters. I have been trying to burn a disk that is 7.5GB (2 hours 15 minutes). I bought RIDATA -RDL 4x 8.5GB disks. Then had a dual layer burner installed in my computer. Premiere Element dialog "incompatible disk" The RITDATA says the problem is Adobe, the Geek Squad says the problem is Adobe.
SO ANSWER THIS QUESTION: Can Adobe Premiere Elements 12 burn a dual layer dvd disk? If not, which of the components is at fault? I am trying to burn 18 copies of this video (no copyright infringements) and don't tell me to to divide it into 3 disks.

drowning
Can Adobe Premiere Elements 12 burn a dual layer dvd disk?
Short answer: Yes.
What are you burning to DVD disc - DVD-VIDEO on DVD disc or AVCHD format on DVD?
Does your DVD CD burner support double layer single sided discs?
Premiere Elements is supposed to (been there and done that....)
1. burn to Folder (8.5) for Publish+Share/Disc/DVD and Publish+Share/Disc/AVCHD
(you take the VIDEO_TS for the former and BDMV Folder in the latter to a program like ImgBurn
for the actual burn to the DVD double layer single sided disc)
2. burn to disc 8.5 GB/240 minutes
Have you gone the burn to folder Folder (8.5 GB) route?
Have you tried another brand of disc in spite of by the disc manufacturer and the Geek Squad are telling you?
A double layer single sided disc is labelled 8.5 GB/240 minutes. In reality, that 8.5 GB is 7.95 GB. Where are you
coming up with 7.5 GB for your disc? Was that due to typing glitch?
Please review and consider. Any questions, please do not hesitate to ask.
ATR
Add On..Have you updated 12 to the 12.1 Update yet? If not, please do so using the opened project's Help Menu/Update.
This is not Adobe. Rather user to user.

Dual layer DVD will not play after iDVD burning

Hi All,
I am having some trouble making a useable DVD. I have a video that I recorded and imported into iMovie (2h33m long). I exported it to iDVD, which told me that I needed to use a dual layer DVD to make it fit. Here's where I noticed the first problem: iDVD has one option for a dual layer disc, stating that it has 7.7GB storage space, and my discs have 8.5GB. I set it to use the standard setting for the DL disc any ways, turned the quality down a bit to make it fit, and burned the DVD. After burning two discs, I still do not have one that works. It comes up as "supported disc not available" on my Mac, and as a blank disc on any other machine I put it in. It will run on my coworker's brand new iMac, but that is the only one. Am I doing something wrong? The only mistake that I have corrected since I have tried all this is changing the aspect ratio back from 4:3 to 16:9 in iMovie (I am not sure how that happened, as the video was originally recorded in 16:9). I am re-exporting the file to my desktop now in the proper ratio, and changed the quality to HD. I am waiting for the file to encode as we speak. Any help would be greatly appreciated, as this work is for my local school board and is very time sensitive.
I am running a 28" iMac, 2.66GHz Intel i5, 8GB RAM, 1TB hard drive on OSX 10.6.8.

I set it to use the standard setting for the DL disc any ways, turned the quality down a bit to make it fit, and burned the DVD.
That part I don't understand.
iDVD encoding settings:
http://support.apple.com/kb/HT1502?viewlocale=en_US
Short version:
Best Performance is for videos of up to 60 minutes
Best Quality is for videos of up to 120 minutes
Professional Quality is also for up to 120 minutes but even higher quality (and takes much longer)
That was for single-layer DVDs. Double these numbers for dual-layer DVDs.
Professional Quality: The Professional Quality option uses advanced two-pass technology to encode your video (The first pass determines which parts of the movie can be given greater compresson without quality loss and which parts can’t. The second pass then encodes those different parts accordingly) , resulting in the best quality of video possible on your burned DVD. You can select this option regardless of your project’s duration (up to 2 hours of video for a single-layer disc and 4 hours for a double-layer disc). Because Professional Quality encoding is time-consuming (requiring about twice as much time to encode a project as the High Quality option, for example) choose it only if you are not concerned about the time taken.
In both cases the maximum length includes titles, transitions and effects etc. Allow about 15 minutes for these.
You can use the amount of video in your project as a rough determination of which method to choose. If your project has an hour or less of video (for a single-layer disc), choose Best Performance. If it has between 1 and 2 hours of video (for a single-layer disc), choose High Quality. If you want the best possible encoding quality for projects that are up to 2 hours (for a single-layer disc), choose Professional Quality. This option takes about twice as long as the High Quality option, so select it only if time is not an issue for you.
Use the Capacity meter in the Project Info window (choose Project > Project Info) to determine how many minutes of video your project contains.
NOTE: With the Best Performance setting, you can turn background encoding off by choosing Advanced > “Encode in Background.” The checkmark is removed to show it’s no longer selected. Turning off background encoding can help performance if your system seems sluggish.
And whilst checking these settings in iDVD Preferences, make sure that the settings for NTSC/PAL and DV/DV Widescreen are also what you want.
http://support.apple.com/kb/HT1502?viewlocale=en_US

Help with burning large project on dual layer DVD

Hi need help please.
I am busy with a SD 16x9 project 215 minutes long so I am trying to use dual layer DVD's. The project has a serious menu setup (well I think so), it starts with a intro and go's into the main menu with sub menu's and so on. my problems is the following:
if I burn a image all works well if I burn a disc from the image or using encore the menu once using a DVD player is very slow (the last half of the links on the time line) and some links get mixed up (if I press play dvd on the 3rd sub menu it somtimes starts in the correct place and somtimes it starts one link later).
is this caused by the break in the layer and what can I do to correct it or to get it better.
thanks
Darren

Are you using any motion menus? Have you exceeded the 1 gig limit for menus etc?
I assumed 16:9 and forgot to look before I started posting: it does not look like it, but be sure you don't have more than 18 buttons per menu (if it is 16:9).
With lots of short clips, break position should not be an issue. You can export to a folder and use imgburn which gives more control over layer breaks.
Even though complex, it all looks straight forward, and, even though I can't see the image detail, it looks okay. The most likely issue in such a project is that Encore got lost as you made changes/corrections. Sometimes they can be fixed. Other times, the solution is a do over. Newer versions for Encore appear more robust (fewer problems and more likely to fix problems), but no versions appear to be free of such issues.

Create recovery media Demands dual layer DVD's

Good evening everyone.
I just accepted the delivery of my 5 brand new notebooks for my company's new workers.
3 of those notebooks are HP Probook 450 G2's (PN: J4R69EA)
(These are the models with the 128GB SSD drives)
The other two are Lenovo E540’s with similar specs.
So first things first, create recovery media. So that is done before I hand them to the end users in question.
While trying to create the windows disc, the "HP Recovery Disc Creator" program demands Dual layer DVD's: "Please insert a Dual-Layer DVD to proceed"
The DVD's in question I’m using are "Sony DVD+R 120min/4.7GB" discs that in the past have always worked. (and at this moment are working for the Lenovo portables)
Searching this forum pointed me to :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03481733&lc=en&cc=us&dlc=en#N80
Unfortunately this is not the same interface I have. I can only choose a drive to create a backup to
(in this case it is Drive F:\ for internal drive)
I also tried an external DVD writer with the same results.
I have not tried a USB stick, but this is not what I want and since you can only create one set of backups…
Link to a screenshot: (you need to copy paste it into your browser apparently)
http://loxsvc.netau.net/HP/HP%20Discss.png
This would not be that big of a problem if there was an actual windows 7 key printed on the portable.
If I had a key, I would just reinstall the machine straight away with a clean windows 7 image so I dont have to clean out all the HP software.
but unfortunatly this is not the case. so i need a Windows 7 Recovery disc to be created.
Any suggestions besides buying DL DVD's?
Thank you for your time
- Signed Sven
This question was solved.
View Solution.

Hey @SCamm ,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Dual-layer recording allows DVD-R and DVD+R discs to store significantly more data. DVD+R DL also called DVD+R9 are what is needed to create the Recovery media on this notebook. Sorry to say.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Dual-layer DVD problem

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