Dual Layer DVD Support

Does anyone know if the current iBook G4 14" (Dual USB, 1.42GHz) that comes with a SuperDrive standard, supports dual layer DVD media? I'm trying to find out on my system in System Profiler and in Toast drive features, but I can't seem to find out anywhere.
DVD Drive: MATSHITA DVD-R UJ-845E, with support for R,-R,RW,-RW

Theoretically, the UJ-845 is capable of burning dual-layer DVD+Rs, according to Panasonic/Matshita's specs. Apple disabled this feature in the firmware, however, in order to maintain product distinction between the iBooks and the Powerbooks. The dual layer-capable Powerbooks actually use a different model drive entirely, IIRC. As far as I know, there is no way to patch the drive to enable dual layer burning.
Right now the Macs with dual layer burning capability are the new Powerbooks, the new iMac, and the Power Mac G5.

Similar Messages

Need Help regarding Dual Layer DVD Writer

Hi All,
I want to burn a Dual Layer DVD on my Macbook but I am not sure if it the DVD Writer which I have in macbook will support or not. Below are the details of the drive
HL-DT-ST DVDRW GSA-S10N:
Firmware Revision: BP10
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: Insert media and refresh to show available burn speeds
Plz, if anyone can help me with this, I will really appreciate, Thanks in advance.

Your computer will burn dual layer DVDs.
(37544)

Sense Error Message when trying to burn Dual-Layer DVDs?

Hey all,
I am trying to burn a dual-layer DVD disc with the internal drive in my MacBook Pro.
I am getting the same error message from Toast each time I try to burn a disc. I get no response from Disk Utility (it just says "waiting for the disc drive") and Finder doesn't recognize the dual-layer disc when I try to burn in Finder.
I've heard that it may be a media issue, so I've tried with every single brand of DVDs that I can get my hands on. So far, I've tried Verbatim, Sony, and Memorex. I can't find any other brands of media, even at Best Buy?
I've heard that it may be a security update that might have caused this issue. System Profiler says that my machine can burn both DVD+R DL and DVD-R DL.
What is going on?!??

Welcome to Apple Support Communities
The two most common suggestions are (a) try other media, which you've done (and Verbatim normally work) and (b) run a DVD Lens Cleaner disc through it to see if some dirt or dust on the lens it causing the problem. If this doesn't fix it then it sounds like a hardware fault and best to let Apple check it out.

Can Adobe Premiere Elements 12 burn a dual layer dvd disk? If not, which of the components is at fault?

When I spoke to a person about upgrading from Premiere Elements 10 to 12, I specifically asked if the program could burn DUAL LAYER 8.5 dvds and I was told that it could. That is the ONLY reason that I upgraded. Since recording in full HD the files are larger. I video plays for local theaters. I have been trying to burn a disk that is 7.5GB (2 hours 15 minutes). I bought RIDATA -RDL 4x 8.5GB disks. Then had a dual layer burner installed in my computer. Premiere Element dialog "incompatible disk" The RITDATA says the problem is Adobe, the Geek Squad says the problem is Adobe.
SO ANSWER THIS QUESTION: Can Adobe Premiere Elements 12 burn a dual layer dvd disk? If not, which of the components is at fault? I am trying to burn 18 copies of this video (no copyright infringements) and don't tell me to to divide it into 3 disks.

drowning
Can Adobe Premiere Elements 12 burn a dual layer dvd disk?
Short answer: Yes.
What are you burning to DVD disc - DVD-VIDEO on DVD disc or AVCHD format on DVD?
Does your DVD CD burner support double layer single sided discs?
Premiere Elements is supposed to (been there and done that....)
1. burn to Folder (8.5) for Publish+Share/Disc/DVD and Publish+Share/Disc/AVCHD
(you take the VIDEO_TS for the former and BDMV Folder in the latter to a program like ImgBurn
for the actual burn to the DVD double layer single sided disc)
2. burn to disc 8.5 GB/240 minutes
Have you gone the burn to folder Folder (8.5 GB) route?
Have you tried another brand of disc in spite of by the disc manufacturer and the Geek Squad are telling you?
A double layer single sided disc is labelled 8.5 GB/240 minutes. In reality, that 8.5 GB is 7.95 GB. Where are you
coming up with 7.5 GB for your disc? Was that due to typing glitch?
Please review and consider. Any questions, please do not hesitate to ask.
ATR
Add On..Have you updated 12 to the 12.1 Update yet? If not, please do so using the opened project's Help Menu/Update.
This is not Adobe. Rather user to user.

Macbook Pro doesn't seem to read Dual Layer DVDs

I was trying to restore my laptop using the original restore/install dvds that came with it. When I slip the installation discs into the optical drive, my Mac doesn't seem to read them; it just ejects them.
But I tried inserting audio CDs, data DVDs (4GB max in size) and they seem to work and recognized by my mac. My mac doesn't recognize the installation discs only. I have even went the extra mile of purchasing another Snow Leopard installation disc and the disc, which is sealed, new and fresh from the store also got ejected by the machine. I have read somewhere that the installation discs are Dual Layer DVDs. Seems like my optical drive is not reading dual layers discs anymore.
Any advice how I can mitigate this? Are there any firmware updates that I can upgrade or downgrade to? How will I know which firmware my optical drive is running on?
Thanks!

You can reset the SMC and see if that helps. If it's a unibody or Retina, follow the method for "a battery you should not remove yourself."
http://support.apple.com/kb/ht3964

Dual layer DVD will not play after iDVD burning

Hi All,
I am having some trouble making a useable DVD. I have a video that I recorded and imported into iMovie (2h33m long). I exported it to iDVD, which told me that I needed to use a dual layer DVD to make it fit. Here's where I noticed the first problem: iDVD has one option for a dual layer disc, stating that it has 7.7GB storage space, and my discs have 8.5GB. I set it to use the standard setting for the DL disc any ways, turned the quality down a bit to make it fit, and burned the DVD. After burning two discs, I still do not have one that works. It comes up as "supported disc not available" on my Mac, and as a blank disc on any other machine I put it in. It will run on my coworker's brand new iMac, but that is the only one. Am I doing something wrong? The only mistake that I have corrected since I have tried all this is changing the aspect ratio back from 4:3 to 16:9 in iMovie (I am not sure how that happened, as the video was originally recorded in 16:9). I am re-exporting the file to my desktop now in the proper ratio, and changed the quality to HD. I am waiting for the file to encode as we speak. Any help would be greatly appreciated, as this work is for my local school board and is very time sensitive.
I am running a 28" iMac, 2.66GHz Intel i5, 8GB RAM, 1TB hard drive on OSX 10.6.8.

I set it to use the standard setting for the DL disc any ways, turned the quality down a bit to make it fit, and burned the DVD.
That part I don't understand.
iDVD encoding settings:
http://support.apple.com/kb/HT1502?viewlocale=en_US
Short version:
Best Performance is for videos of up to 60 minutes
Best Quality is for videos of up to 120 minutes
Professional Quality is also for up to 120 minutes but even higher quality (and takes much longer)
That was for single-layer DVDs. Double these numbers for dual-layer DVDs.
Professional Quality: The Professional Quality option uses advanced two-pass technology to encode your video (The first pass determines which parts of the movie can be given greater compresson without quality loss and which parts can’t. The second pass then encodes those different parts accordingly) , resulting in the best quality of video possible on your burned DVD. You can select this option regardless of your project’s duration (up to 2 hours of video for a single-layer disc and 4 hours for a double-layer disc). Because Professional Quality encoding is time-consuming (requiring about twice as much time to encode a project as the High Quality option, for example) choose it only if you are not concerned about the time taken.
In both cases the maximum length includes titles, transitions and effects etc. Allow about 15 minutes for these.
You can use the amount of video in your project as a rough determination of which method to choose. If your project has an hour or less of video (for a single-layer disc), choose Best Performance. If it has between 1 and 2 hours of video (for a single-layer disc), choose High Quality. If you want the best possible encoding quality for projects that are up to 2 hours (for a single-layer disc), choose Professional Quality. This option takes about twice as long as the High Quality option, so select it only if time is not an issue for you.
Use the Capacity meter in the Project Info window (choose Project > Project Info) to determine how many minutes of video your project contains.
NOTE: With the Best Performance setting, you can turn background encoding off by choosing Advanced > “Encode in Background.” The checkmark is removed to show it’s no longer selected. Turning off background encoding can help performance if your system seems sluggish.
And whilst checking these settings in iDVD Preferences, make sure that the settings for NTSC/PAL and DV/DV Widescreen are also what you want.
http://support.apple.com/kb/HT1502?viewlocale=en_US

Using Dual Layer DVD with iDVD

I have a 2 hour movie that I have imported into iDVD. I put in a dual layer DVD-R, but iDVD insists that my two hour movie can fit on a single layer DVD-R. Yes, I'm sure it can crunch the heck out of it, but I want the quality to be high--THAT is why I BOUGHT a dual layer support drive!
Is there any way I can tell iDVD to not crunch it down to 4.5 Gigs, but to just 9 Gigs?

Hey, you used the word "experiment" twice in the same forum which gets you twenty points but you lose 10 points since it was for the same experiment.
I get twenty (40-20) just for writing this response. Points are redeemable at the nearest refrigerator for hoppy beverages providing that you speak nicely to the member of the household that stocks said items, (or you can play back audio of yourself speaking compliments, but it must be recorded in 16 bit audio, as 12 bit audio will only buy you grief).

Dual Layer DVD Help

Hi All, I was thinking of purchase a Dual Layer DVD burner from ebay (Apple USB 2.0 External 20x Double Layer DVD Burner; Mac/PC) and was wondering if there are any known issues. I've got a superdrive now but I would like the extra space when creating home movies from iMovie to iDVD. Will iDVD recognize the external DVD burner so I can choose single or dual layer to burn my project Please keep in mind, I'm using a Dual 1 ghz G4 (MMD) and running iDVD 7.0.3 Thanks Scott

Hello,
Your computer is fine for support of a double-layer superdrive. Just make sure to plug it into the ATA-66 port on the logic board if you plan to burn in speeds of 16-20x or more.
ATA-3 won't handle full burns at 20x.

Dual layer DVD burner any time soon?

I have an old PowerBook 1.33ghz. I'm itching to replace it with a MacBookPro. I upgraded this PowerBook with a dual layer DVD burner, and I use it a lot. I moved to the US from the UK and send many DVD's back to family and friends in the UK. I can't live without the dual layer DVD writer, plus backing up requires less DVD's and hence less space on my shelves.
Anyone here know when Apple will release a model with a dual layer DVD writer? I refuse to buy an external.
This old G4 has better DVD support than Apples flagship portable computer, doesn't seem right does it. I keep thinking I can live without dual layer, but its just such a step back.
Anyone know of when this may change and MacBookPro will get a dual layer burner? I dont know how long I can wait to get my hands on the new MacBookPro . . .

As soon as the industry can make one (so thin). I'll be buying one to replace it on my MBP. Might be Blu-ray

Dual Layer DVD write error #80020022 - failure to communicate with disk

This only happens on Dual Layer DVDs, and always just as it's finishing. "Communcation with the disk drive failed error code: 80020022"
Used Disk Util and direct burn via finder - both give same error. The image is a .cdr created via DiskUtil, original from a factory cut dual layer DVD, about 7.2GB. The target blank is a "Double Layer DVD+R" Memorex.
The resultant disk is full, but unusable. Re-insertion sees it as a blank disk with no usable space. It wrote something, but certainly not the TOC?
MacBook Pro 2.5, about 6 months old, lastest Leopard
Please - any ideas? Do I have a hardware issue?

Wow - thanks for the quick reply, pullman! I did all of the ideas you listed, no luck. The only way to make this fail is to write to a double sided DVD, I've gone through a stack already just testing/failing. This also fails when writing to a double sided DVD through the finder (then clicking on "burn")
Here's a copy of the console error logs:
http://baxnet.com/bs/picture6.png
-- which indicate a hardware/polling error on the DVD drive itself.
Note that it is complaining about /dev/disk1, which on my system maps to the DVD drive:
Model: MATSHITADVD-R UJ-867
Revision: HA13
Serial Number: HG010865
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Thanks again for your help - but still no luck. According to the logs, this may well be a device/hardware problem. Would you suggest a call to Apple support?

Dual layer DVD and Powermac G5

I have a Powermac G5 2.7 mhz Dual. I use installed dvd recorder which is PIONEER DVD-RW DVR-109, Revision: A912. For the first time in my life I tried to burn DL DVD-R . But I can not. I counn't find an old technical specification fro my mac but is this correct that it does support Dual layer DVD burning?
What's wrong?

Take a look at System Profiler - Burning:
Does your drive support DVD-R DL - or does is support only DVD+R DL?

Unable to Burn Anything to Dual Layer DVD

Greetings,
I have a new Memorex MRX-530LE dual layer burner, and I have verified that I do have the latest firmware from the manufacturer.
I am able to burn dual-layer DVDs with no difficulty using NERO. I am unable to burn a dual-layer DVD backup with iTunes 8. I have verified this with two different brands of DVD+R9 (DL) media, and I have verified that I am easily able to burn backups using single-layer DVD-5 media.
Can anyone verify whether iTunes 8 supports dual-layer at all? I have searched the forum and find nothing more recent than 2006, and am hoping that others have now experienced my situation, since DL media and burners are common today.
Best regards and thanks in advance,
Scott

Hi. I am having the same problem. I have already done one backup and I want to do an incremental backup, but when I insert the DL+ disc it tells me that I will need 14 disc. My itunes is only 6.5 gigs?
I think it's a bug.
dedit

Unable to burn Dual Layer DVD's with Toast

Hi all,
I'm having issues trying to burn dual layer dvd's with either Toast 10.0.8 or 11.0.1. I keep getting the Interface -50 error and sense key 0x02 error saying media is incompatible.
I have tried dvd's by DataWrite and Elite M and they both show error. It's strange though as I have been using previously purchased Elite M dual layer dvd's of the same spec as these newly purchased ones, and they worked fine!
My dvd drive is a standard OPTIARC AD-7170 that came with the Mac Pro as spec'd.
I am able to burn single layer fine, and dual layers are read. I'm just unable to write dual layer at the moment.
Any ideas? I'm stuck on what to do and what manufacturer's dual layer dvd's will work with this drive. It can just do +R DL.
Could it be I've been unlucky to have had 4 bad batches? I brought 2 x 2 (25 disc) tubs of DataWrite and same by 50 disc tubs Elite M.
Please help.
Thanks,
Ash
P.s. I have tried creating a new admin user account to see if I am able to burn under that. I get the same errors.
P.p.s. "Hopefully" this is just a media issue and I can find some that works again. If not and it is a drive fault what can I do? What writers spec'd same are available internal for my Mac Pro?
Message was edited by: AshleySmith06

Grant Bennet-Alder wrote:
If think you may be using the wrong speed-range media for that drive's capabilities. As I mentioned, there are two ranges, and 8X media cannot be written in a 2.4x (sometimes referred to as 4x) drive.
When you get an error message that actually tells you something concrete, you should listen to it:
CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT
... is pretty unambiguous. It's a problem with the Media.
Off-Brand media is the next weak link in the chain. One of their many problems is that they vary wildly from batch to batch. Verbatim media are thought to be the "gold standard". Get a small number of Verbatim Media and see if you can make ONE master on the best in the market. If you can, the problem is in the Media. If you can NOT, the problem is in the process.
Like I mentioned I have never had issue with Elite M before, and I always set Toast to burn "Best" under the recorder settings.
Here's what system profiler says for the disc and drive...
OPTIARC DVD RW AD-7170A:
Firmware Revision: 1.N8
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:
Type: DVD+R DL
ID: UMEDISC DL1
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 1x

Can my iMac 20 inch burn dual-layer DVD ?

Hi,
I bought my iMac 20" last year. It is running Mac OS X Tiger. My question is can i burn Dual layer DVD with my iMac ? How can I do it ? Is there a software to burn DL DVD ?
Thanks

Hi,
Have a look on here to find your iMac:
http://www.everymac.com/systems/apple/imac/index-imac.html
It probably supports DVD +R DL, which the Finder should be able to use for burning without any changes. As for other applications such as iDVD I'm not sure though.

Satellite A300 - Can't burn dual layer DVD

Hi, I bought my laptop 10 months ago.
Since then Ive been burning a disk or two every now and then, no intense usage of the driver.
Last week I tried to burn a dual layer DVD, my driver seems not to be able to burn one. I used BurnXP a free burning software that supports dual layer and when it finished the first layer the program stoped responding, I tried 2-3 disk none worked.
Then I tried the latest version of Nero, everything seemed smooth (it burned both layers) until the burning process finished then I got an error message that the procedure was unsuccessful.
Ive tried different brands of disk "TDK" "Philips" "Verbatim" or something. None worked.
I tried a Philips disk on my desktop drive and it burned it just fine.
- Should I head for Toshiba service ?
- Is there any driver/firmware to fix my problem ?
PS: I searched for firmware upgrades but cant find a firmware for my drive .
I have the "matsita DVD-RAM uj-850s and I used the right type of disks DVD-
typ in advance.

>Then I tried the latest version of Nero, everything seemed smooth (it burned both layers) until the burning process finished then I got an error message that the procedure was unsuccessful.
You received this message but did you check the DL DVD after that?
Maybe the data was burned correctly?
I received a lot of time the message that the burning procedure was not successful but I tested then the disk and it was readable.
As far as I know the user manual should contains also some info about tested and compatible disk.
Maybe you should use the DL DVD recommended in this user manual.
But of course this could be also a hardware ODD issue.
In such case you should ask the ASP for the test and check!

Dual Layer DVD Support

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