Due to customer being supported, must use FF 3.6.18 and today it has gone into continual hang/crash modes. Uninstall/reinstall = still crashes.

Last few weeks, FF has been intermittently hanging. Now after continual crasheds, finally uninstalled and resintalled and it either immediately crashes or hangs with most (but not all) URLs. Google/Yahoo OK, CNN comes up, then usually hangs (sometimes immediately closes browser with error msg (see below).

What posted was not the crash report, but that is the extra information about your Firefox setup that Firefox sends to the Mozilla server as part of the crash data.
If you have submitted crash reports then please post the IDs of one or more crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
*You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location (address) bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox then see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

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We have iPhone 4 and I plugged phone into after market hardwired plug in car (that we have used successfully for two years) and the screens has gone black and wont turn on. Phone is charged. We have tried force quit- home screen and top button. help pls

We have iPhone 4 and I plugged phone into after market hardwired plug in car (that we have used successfully for two years). The screen has gone black and wont turn on. Phone was charged. I have tried force quit- home screen and top button. iTunes is not recognizing phone when I plug into computer. help pls

FIRST charge with an Apple charger for at least 15 minutes. Then hold the HOME and SLEEP buttons at the same time until an Apple logo appears. Hold for up to 30 seconds. If nothing happens the phone hardware has failed.

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Click restore in itunes.

Session "Microsoft Security Essentials OOBE" stopped due to the following error: 0xC000000D using win 7 64bit over and over BSOD

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MIKE

Hi,
When does the issue begin to occur?
Since Windows system uses separated user mode and kernel mode memory space, stop errors are usually caused by kernel portion components, such as a hardware device,
third-party drivers, backup software or anti-virus services (buggy services).
Please refer to the following steps to troubleshoot the issue.
1. Boot the computer in
Clean Boot for a test.
2. Temporarily disable all unnecessary hardware devices in Device Manager, such as Modem, sound card or external device.
For detail steps, we can refer to the link below:
Device Clean Boot
3. Upgrade the virus definition, run antivirus program and perform a full scanning.
If the issue persists, please upload the minidump file (%systemroot%\minidump) to SkyDrive (
www.skydrive.live.com ), then share the link to me. I will be glad to assist you to analysis the data.
Thanks,
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Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
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TS3274 My mini Ipad has somehow gone into a enlarged picture mode which is making it very hard for me to use. I cant seem to get it back to normal size. Can anyone advise me please. Val.

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Hi Lismoyne29,
It sounds like you may have accidentally activated zooming in your Accessibility settings. Here is an article that can tell you about this feature and how to deactivate it:
Zoom - iPhone
http://help.apple.com/iphone/8/#/iph3e2e367e
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

HT201317 When I view photos on my devices some are not oriented correctly. I used Picassa to turn all photos upright and then copied those photos into the upload file but they are still not corrected when viewed on my devices (ipads)

When I view photos on my devices some are not oriented correctly. I used Picassa to turn all photos upright and then copied those photos into the upload file but they are still not corrected when viewed on my devices (ipads)

Generally I would not use Facebook for sharing any photos, it compresses the photos substantially, and when you have shadows and dark colours you get visible "bands" where there should be subtle gradients, ie at sunsets and sunrises.
It sounds like you are using two methods to upload to Facebook:
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2. Exporting pics and uploading to Facebook from the browser.
I am not sure how method 1 gets compressed, but I know that uploading hi-res jpegs to Facebook using method 2 results in poor quality images.
I wouldn't even bother comparing option 1 or 2, and they will both be poor images once you view them on Facebook, as opposed to viewing uploaded images on proper image sharing / hosting sites.
Your problem is not with Aperture, it is using Facebook for showing your work.
If you export pics form Aperture at high res jpegs or TIFFs your images will be fine.
If you insist to use Facebook as your way to share your work, then your workflow should be this:
1. Right click images you want to share.
2. Select Export version.
3. Export as 100% size and ensure the export settings are set at 100% quality.
4. Upload this pic into Facebook.
This will get you the best image size and resolution on Facebook.
See how you go.

TS3694 updating ios7 my iphone 4s has gone into restore mode and asking me to plug into itunes, im then getting an 3004 error. i have not been able to use my phone since doing this. can anyone help ?

updating ios7 my iphone 4s has gone into restore mode and asking me to plug into itunes, im then getting an 3004 error. i have not been able to use my phone since doing this. can anyone help ?

http://lmgtfy.com/?q=iPhone+error+code+3004

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It took around 8 hours just to come to the point of actually starting the restored....and then calculated like +1000000 hours to complete the restore. So I cancelled it.
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JSF seems not to support the use of the back buttons and html frames.

I�m having the following problem. I have a JSP which contains a button that register a listener. Here is part of the code:
<h:command_hyperlink label="<%=engineBean.getId()%>" commandName="<%=engineBean.getId()%>">
<f:action_listener type="helloDuke.CommandAction"/>
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This action listener only forwards the request to other simple JSP.
The problem appears in the following situation:
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2 � It forward to a second JSP page.
3 � This second page is rendered to the user properly.
4 � The user clicks in the browser�s back button to return to previous page.
Then if is the user clicks in first page button, the CommandAction listener was removed. You must click again in the button to forward to the correct page.
The same happened if you are using html frames. If you have a frame with 2 pages and both pages register action listeners.
The last loaded page cleans the actions listener of the other.
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It seems JSF doesn�t support the use of frames and I think that in some situation the frames are the solution to several problems.
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Using the saveStateInClient=true produces a faulty output when using the command_button and an action_listener. The page that is rendered is totally useless: the button won't work, and due to the faulty rendering there's an output like: >com.sun.faces.saveStateMarker
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I did a backup on my iPod touch and it said it worked...but now it won't let me access anything and says "iTunes has detected an iPod in recovery mode. You must restore this IPod before it can be used." I will lose all my videos and pics if I do that

I did a backup on my iPod touch last night and it said it worked...I wanted to make sure my 1100 pictures and videos, mostly of my son, were safe since we rarely use the iPod touch anymore since we bought an iPad...I can't find them or I have no idea how to access them...I do not have a MAC...I have an HP computer with windows...
Now when I try to use my iTunes a message comes up that says my iPod is on recovery mode and has to do a restore to use my iTunes again...so when u click on that it states that pushing that button will restore my iPod touch to its factory settings...which means I will lose all my data...which I CANNOT do bc the videos of my son are some of his first words, first giggles, etc.
Now my iPod is stuck on a screen with a picture of a USB cord and an iTunes icon... and holding the power and push buttons down at the same time does nothing except bring up the apple icon for a moment and then it goes right back to the USB and iTunes icon
When I called Apple they said in order to talk to tech support I had to pay a fee of 19 dollars...which I think is kind of crap...I paid over 300 dollars for this and all I want is somebody to help me access my pics...I have done nothing wrong...this iPod was never dropped and never broke...I did the backup like I was supposed to and now I have an IPod touch that does nothing, and if my library of pics and videos are on my computer, I have no clue where or how to view them or back them up onto DVD....
I'm very upset and frustrated...please help!!!

You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.

Custom non-PersistenceCapable classes used as keys in Maps and/or SortedMaps?

Hi all,
I need to support custom non-PC classes as keys in SortedMaps. It takes
custom coding to the Kodo API right now, and before embarking down that
road, I wondered if anyone out there has already done this and is willing
to share that code.
Thanks!
--matthew

Matthew-
Can you just make the key implement Serializable and store it as a blob
(which means that you will not be able to query against it), or do you
have other restrictions?
In article <c90i4b$22k$[email protected]>, Matthew T. Adams wrote:
Hi all,
I need to support custom non-PC classes as keys in SortedMaps. It takes
custom coding to the Kodo API right now, and before embarking down that
road, I wondered if anyone out there has already done this and is willing
to share that code.
Thanks!
--matthew--
Marc Prud'hommeaux
SolarMetric Inc.

Even though I set "Use custom settings for history" when I close the window and recheck it has set itself back to "Rember History"..why?

I am having trouble getting the settings to stay and can't figure out why...no matter what I do it just resets every time back to the
"Remember History" and it won't save passwords on some of my sites.

Firefox shows the "(Never) Remember history" choice if all the history and cookie setting are the default. 
Make at least one change to the default setting if you want "Use custom settings for history" to stay selected. 
Otherwise Firefox will revert to "(Never) Remember history" if you return to the Privacy tab. 
The choice "Use custom settings for history" will stay selected as long as not all settings are the default to make you aware that you made changes. 
* Make sure that you not run Firefox in (permanent) [[Private Browsing]] mode
* You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
* Uncheck: [ ] "Automatically start Firefox in a private browsing session"
* Websites remembering you and automatically log you in is stored in a cookie.
* You need an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep that cookie, especially for secure websites and if you let cookies expire when Firefox closes
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See also:
* http://kb.mozillazine.org/Cookies
* [[Enabling and disabling cookies]]

Whats going on with the ipod nano not being supported by the xbox 360, the PS3 and other docks?

Why can I not play music through any of these items?

It wasn't designed to do it.

Software update my phone has gone into recovery mode and I cannot use it after doing the latest software update ???

I have just done the latest software udate ios7.1. the phone is showing the itunes logo and the connection lead. I plugged it into the pc and a message comes up saying this iphone is in recovery mode and must be restored before it can connect to itunes, but i cant get into the phone as the screen wont do anything. I clicked on the pc to restore the phone but nothing has happened. The phone is an Iphone5c
Please help thanks Teresa

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Note. Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...

Due to customer being supported, must use FF 3.6.18 and today it has gone into continual hang/crash modes. Uninstall/reinstall = still crashes.

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