Due to impossibility to upgrade the i tunes version installated on my computer, i decided to remove it because i had needed to sincronize my new iphone 4s. But when i try to install the i tunes newer version the installation hangs on the collecting produc
Hi everybody.
Im still hanged by the same problem i reorted in the message listed below ten days ago.
Is there anyone can hep me ?
Due to impossibility to upgrade the i tunes version installated on my computer, i decided to remove it because i had needed to sincronize my new iphone 4s. But when i try to install the i tunes newer version the installation hangs on the collecting product information and only after a long wait i receive the following message :
An error occurred during the installation of assembly ‘Microsoft.VC80.CRT.type=”win32”,version=”8.0.50727.6195”,publicKey Token=”1fc8b3b9a1e18e3b”,processorArchitecture=”x86”.Please refer to Help and Support for more information. HRESULT: 0x800736B3
What version of Windows are you using? This is not a problem with iTunes. It may have to do with an issue of the compatibility of a newer version of iTunes with an older Windows system/older hardware.
What do you want to synchronize? If you were previously using iCloud you should be able to restore most of your oringinal content onto your new phone via was was last synched with the iCloud on your previous phone/device.
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