Dumb question about Reports??

I ran Software Difference. On the client computer it stated in many cases Extra and not the version. I looked into the client computer to see if there were two of the apps. the report indicated but there were not two as far as I could see.
Could someone tell me what Extra means in the compare software report.
duh,
J.

Thank you Prashanth. If the guide is the same as what's available in the help section, it won't help. ha. I want to run a report that shows me how many calls each agent took per hour. I don't seem to be able to do that. I can run it per agent, and it gives me either one big total or lists each call indivdually. Neither of these work if I want to compare how many calls each rep took in a given hour. Does that report exist?

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    Message was edited by: erik graham

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  • A question about report completion in production order

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  • Questions about reports

    Hi experts, pls help advise. Thx.
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    Amit

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    Message was edited by:
            Nick Bertz

  • Question about reports

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