Dump during save the solution in Solution Database (Service Desk)

Hello!
I use the functionality of Service Desk within SAP Solution Manager 4.0 (SP13).
Currentyl I am facing with the error during operation "Create of solution in Solution Database", when I try to save solution in SDB.
<i>The following error text was processed in the system SSM : The ABAP/4 Open SQL array insert results in duplicate database records. records in the data base.
The error occurred on the application server <> and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Function: ISMV_POST_SYMP of program SAPLISMV
Function: ISMV_GENERATE_SYMPTOM of program SAPLISMV
Form: GENERATE_SYMPTOM of program SAPLISMB
Form: POST_SYMPTOM of program SAPLISMB
Form: %_PROCESS_P_O_C of program SAPMSSY0
Form: %_COMMIT of program SAPMSSY0
Method: CREATE_SDB_SYM_SOL of program CL_SDK_SDB_NOTIFICATION=======CP
Method: SAVE_WORK of program /1BCWDY/247RJ8VA8ISK2P37WABF==CP
Method: IF_COMPONENTCONTROLLER~SAVE_WORK of program /1BCWDY/247RJ8VA8ISK2P37WABF==CP
Method: ONACTIONBTN_SAVE of program /1BCWDY/247RJ8VA8ISK2P37WABF==CP</i>
My questions are:
<b>- Should TREX also be installed with SAP Solution Manager or can one existing from other SAP system be used?
- Is there some SPRO steps to be executed in order to create and save solution in SDB?</b>
Thank you very much!
regards
Thom

Hi
check the sap note  1124452 and implement the correction instruction or make a program with Zcode implementation.
Reagrs,
Vijay.

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