Dunning By Customer

Hi,
I would be grateful if someone could give me a definitive answer on whether it is possible to have a dunning procedure that is on say 4 levels but exclude certain clients in a way such that they are only subject to say 2 levels without them being on a separate dunning procedure?
I cannot see how this can be done without separate dunning procedures but I am being told this is possible in standard.
I have looked in the IMG under Dunning and can find no such thing.
Regards
David

Hello David,
Maybe it's possible in the standard but II guess it depends on your business requirements.
For example. if you create a dunning key with Maximum level 2 and assign this dunning key to the customer you'll have only 2 levels for this specific customers. For other customer in the same procedure you will have all the 4 levels because the key is different.
BUt I re-state that this depends on your requirements. Maybe 2 procedures make more sense in some cases.
REgards,
REnan

Similar Messages

F150: dunning a customer

Hi All,
I'd like to know if, dunning a customer (t.code F150), SAP locks the creation of new sales orders (t.code VA01) for that customer (SD).
Thanks
Edited by: Umberto Gandalf on Sep 18, 2008 2:16 PM

Hi
During the Dunning run the line items need to be updated with the dunning level. Also there is an updation in the master data. I think they are different functionalities and table locks should not be there. However, the only situation where I foresee there could be a block is when there is Credit Management active. Not sure about that.
The only time when locking happens is when the processes are affecting the same tables. So, During a dunning run the custmer should not be locked for sales order processing.
(I assume I have understood your query correctly)
Karthik
Edited by: Karthik Coneru on Sep 18, 2008 7:49 PM

Where to Store D&B # (DUNS) on customer master record

Hello,
I've been trying to find a field to store the Dun & Bradstreet (9 character DUNS #). I had heard there was a field available in R/3, but can't find it anywhere so I might have heard incorrectly. After doing some searches I can only find the field available on the BW system. I also came across a field on the vendor record but that's not going to be helpful either.
Is there a field to store a DUNS number on the customer master record? I'm on ECC6.
Thanks,
Jonathan

Hi jonathan
If you want to know where the data is getting is stored like customer changes (i.e. address changes, sold to another company, credit scores, etc...).Then go to sales area data ->environment->sales data and click on execute. System will show the tables and fields which have been changed and when they have been changed
use t.code VC/2 for sales summary , may be this will help you
Regards
Srinath

Dunning Key - Customer / Vendor Analysis - SAP Library

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Hi Amit,
Please read the note 164835. It explains your issue and how to go about this.
Best Regards,
Vanessa.

Dunning - clearing the customer master data?

Customer XYZ has been dunned. Customer master updated with dunning level = 1 and last date dunned. Once customer pays invoice, is this automatically cleared by the system, or does user have to do this manually (clearing of dunning level and last date dunned in customer master)?

The field KNB5-MAHNS (dunning level in the customer/vendor master
record) is not the actual dunning status of the customer/vendor,
but the highest dunning level customer/vendor got the last time
customer/vendor was dunned.
This is mentioned in the F1 help of this field.
If customer pays all the repayments etc., then customer will not be
dunned, but that customer will forever keep his dunning level, even if
there are no more open items.
You can change the KNB5-MAHNS field manually in the master record in
fk02/fd02.
Also, please review and apply note 6591 if you would like to reset the
dunning data.
Hope that helps:
Jon

Dunning in AR is not generating the output form

Hi guys:
whenever I do a dunning run and do the printout, it always gives me the error dunning notice is not printed - forms for MAHNR: "ZCIN", RBUKM: "4000", KOART: "D" do not exist
but i did assign the forms in my ZCIN dunning procedure, and the forms are listed in transaction SM30 table T047E as assigned to the dunning procedure...the only thing i can think of is that i couldn't find any correspondence type forms for dunning (OB77 and OB78) - not sure whether it has anything to do with this...
the form I have assigned ot the dunning procedure is F150_DUNN_01
I just don't know why there is no printout. Please advise, really appreciate.

Hello,
Change the last dunned date in customer master and change the dunning level to a lower dunning level (even you make this blank) in the customer master tab correspondence, then try to re-dun the customer.
Please let me know in case if you still need any help.
Regards,
Ravi

Print program name for the dunning form F150_FR_DUNN_01 in sapscript

Hi,
I am not getting the exact print program name for the dunning form F150_FR_DUNN_01 in sapscript. After an extensive search I have come across few names of print program like SAPF150D2 and SAPLF150. But still I am not understanding which one to use for the form and also how to use it. I am unable to understand which include I should use to write my code.
Kindly help me.
Thanking you.
Pujarini Patra

Hi,
Yes, you should be able to assign F150_FR_DUNN_01 in Dunning Forms customizing:
and yes, I too would absolutely try to go for either a Smartform or even a PDF Form (if i'd have all the necessary setup for them, like Adobe Document Services, in the system already). I have Basis 702 SP 0011and FINBASIS 600 SP 0021, so all the following technicalities refer to those releases:
The corresponding SAP sample Forms are:
- F150_DUNN_SF for Smartform; and
- F150_DUNN_SF for pdf Form (don't let the name confuse you )
I'm not entirely sure if it's a good idea to try to convert/migrate Sapscript to Smartform and the Smartform to PDF Form - have never done that myself and don't know how good/usable the migration result is. I just take the interface of Smartform from SAP and do the rest from scratch or by copying over the common parts of our existing custom forms.
There are the SAP Standard wrapper FMs for SF and PDF forms already in the System:
- FI_PRINT_DUNNING_NOTICE_SMARTF calling PRINT_DUNNING_NOTICE_SF and
- FI_PRINT_DUNNING_NOTICE_PDF calling PRINT_DUNNING_NOTICE_PDF.
So, theoretically, all you had to do to replace SapScripts (or even to enable all three form types) is to assign a custom BTE Event handler FM to event 1720 (for correct Application), which could detect, what type of form is assigned in Customizing and call the corresponding wrapper FM.
As a sample for coding PDF form wrapper call one could take FI_PSO_EVENT_00001720_PDF (if you have IS-PS) in the system. I'd take out the IS-PS specific "business logic" like posting dunning charges (if it does not apply to my solution) and add the logic to decide, which wrapper to call.
The confusing part about the customizing (Table T047E) to me is that there seems to be no form type defined anywhere in there... just the FORNR field for form name, which should apparently take the names of all three form types... I'd try to extend that table with custom Form type field and try to regenerate Table Maintenance dialog for view Cluster VC_T047_F... That would save the whole effort to try to detect the type for form assigned...
Another tip, in case you didn't know it already: you should be able to see all the Customizing paths, where T047E is involved, when you enter table name in SM30 and press "Customizing" and then "Continue w/o Specifying Project":
The selected entry is the one you are looking for to assing your custom forms, I believe.
cheers
Janis

Dunning Smartform F150_DUNN_SF configuration

Hi,
Could anyone let me know the steps involved in configuration of Dunning smartform, I am also having a requirement where I have to configure Dunning smart form F150_DUNN_SF with the standard print program.
Could you please explain me the steps to configure this smartform, I am able to configure a sap script for dunning but not the smartform.
Thanks in advance.
Best Regards,
Abnish Jain

Hello
Based on the configuration in FBMP where the frequency is given and grace period is also given. Based on that the dunning levels are triggered when you dun a customer using F150. So each time in one run the dunning level is updated in the customer in the other dunning run the dunning level moves on to the next.
Thanks and Regards

Dunning letter (wizzard) and payment options

Hi there,
we have got some trouble with the dunning wizard. e.g. we have got 4 type of different payment options:
- collection authorization
- bank transfer
- reserve invoice, it means payment before delivery by bank transfer
- cash on delivery by the postman
So far so good. of course cash on delivery and reserve invoices should not be dunned. If i start the dunning wizard differs between collection authorizations and cash transfer; the cash transfer invoices are dunned, the authorization collection invoices aren't dunned.
But the reserve invoices and the cash on delivery invoices are dunned, too. Is there a possibility in the payment methods, that these won't be dunned.
Regards

Hi Steffen
Do customers always use a specific payment method? If so, you can block dunning per customer under the accounting tab of BP master for customers that get reserve invoices for example. The other option is to change your dunning terms to start a few days later. Are there terms of less than 15 days from posting date, and in this case are there customers getting reserve invoices that take more than 15 days to pay for example? You can try changing customer terms to a longer period for due date to exclude them from dunning as well.
Let me know what your payment terms are for reserve invoice customers, and the dunning terms you are using.
Kind regards
Peter Juby

Why do we use dunning for vendors

Hi All...
We create dunning for customer to send them reminders for payment....But why do we use dunning for vendors (in Vendor Master Data)??
Txk,
Umesh

Hi,
If you dun customers who are also vendors and want to clear the items, the dunning program lists both the overdue customer items and the overdue vendor items in the dunning proposal, and determines a joint balance.When you dun a customer who is also a vendor, only the master record information of the customer is relevant.The items can only be cleared if the same dunning procedure has been defined in the standard dunning area for both customer and vendor.
Hope this helps you. let me know if you need anyother information.
Rgds
Manish
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AR-Dunning levels

Hi,
We have a scenario like this:
A customer has two dunning levels. He has been dunned for 1st level with 3 open items. Later on, 5 more items have been posted.
When trying to dun the customer, the system gives 2nd dunning level to fist 3 items and 1st dunning level to 5 additional items.
The user wants to get one dunning letter in which he would like to see both dunning levels.
It means, the system should give the details of 3line items and 5 line items in one dunning form/ letter...
How can I do this......................!?
BR..AJ

this is a business process question
You could look at syn'ing your invoice creation so the 8 line items get picked up together.
If this cant be done, you could create an update program/ process prior to Dunning that either moves all open items to the highest level of the open items, or re-sets the level back to "0" for all open items that have a level.
You need to consider how often you run dunning and the impact of Billing (with due dates) has on this.

Issue after Dunning run

Hello Experts,
In the transaction code F150, i am excluding few dunning areas from dunning run using free selection. but the dunning proposal is finally genereated, still i find that customers are dunned with all the dunning areas.
Please advice me on how to restric the customers from dunning using the dunning areas.
Your inputs are highly appreciated.
Thanks a lot.

hello,
you can find the below example;
i have created different dunning areas and assigned one dunning area to a customer. i have posted few invoices on this customer. now while dunning run, i dont want to dun this customer with the specified dunning area by selecting the dunning area field in the Free selection tab and given the value for it, moreover i have selected the check box for Exclude.
but still when i check the proposal, the restricted customer also been dunned. now can you please let me know how can i restrict this customer by dunning area.
thanks for your help.
regards,
Pavan KUmar P

Exclude Customers from the Dunning process

Hello SAP gurus,
i have a small issue here.
We are putting the parameteres for the Dunning notices to be processes in Tcode F150 as follows,
Dunning Company code : 1000
Customer : NO*
In additional log
customers to be Excluded - N865866 and 12566222
When we run the dunning procedure, and check the spool in SP02, the dunning notices is being generated for both the above mentioned customers although in the additional log we have specifically excluded the two so as to avoid the printing of the dunning notices.
Can any one please suggest as to what should be done so that the dunnning notice is not generated for these 2 customers
looking forward for a positive riposte.
Warm Regards
Manish

Hi Manish,
You can block a customer for dunning in Customer Master Data using TCode FD02. Go to the correspondance tab and insert a dunning block reason for blocking this customer from dunning.
Regards,
Sanjay

Dunning for head office/branch account

Hi All,
Our client is maintaining the customers with relationship of head office and branch account.
Ex: Customer 1 has been created as Head office account and the same customer maintained as branch office account.
Head office customers are maintained with series Axxxxxxxxxx
Branch office customers are maintained with series Bxxxxxxxxxx
In the customer master data for branch customer Bxxxxxxxxxx, relationship wtih head officehas been maintained.
In the current scenario, we raised an invoice with customer Bxxxxxxxxxx for Rs.1000, in the next activity we received an amount of Rs.200 from the same customer through his head office account Axxxxxxxxxx.
Now if i go to t.code: FBL5N for customer Axxxxxxxxxx. system shows an outstanding amount of rs.800(i.e. 1000 -200). Now i would like to issue a dunning notice to the customer Axxxxxxxxxx. when i run the dunning run system is not giving the correct result(i.e dunning letter not showing the outstanding balance as rs.800). when i run the dunning for customer Axxxxxxxxxx it shows only amount received rs.200(not considering the invoice amount rs.1000 )
When i run the dunning for customer Bxxxxxxxxxx it shows outstanding balance as rs.1000.
Can somebody suggest me how can i get correct dunning letter when i run for customer Axxxxxxxxxx. (i would like to send a dunning notice with Rs.800 (1000-200)
Let me know if you need any information/ clarity on the above
Thanks in advnace
Prasad

Hi
Please check this link
F110 head office customer/vendor
And also please check the below link
http://help.sap.com/saphelp_45b/helpdata/en/01/a9c334455711d182b40000e829fbfe/frameset.htm
Thanks & Regards
Phaneendra
Edited by: phaneendra Reddy on Jul 27, 2009 2:49 PM

Dunning for customers.

Hi All,
Can anybody tell me the process of Dunning for customer?
ie. how to assign dunning procedure, with frequency, amount,how to send dunning letters to customer etc...
regards,
Amol

Dunning comes under the purview of FI. Anyway, please go through this WIKI
[DUNNING|https://www.sdn.sap.com/irj/scn/wiki?path=/display/erpfi/dunning]
thanks
G. Lakshmipathi

Dunning By Customer

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