Dunning form F150- Telefon/fax/mail printing for 1 user and not for other

Hello expert,
This is regarding the printing of the dunning form using F150. 
At first, using company code and account clerk (BUSAB), we retrieve the user id.  The program uses FM BAPI_USER_GET_DETAIL to get the address details of this user id.  The user name, telephone and fax adn email are printed in the dunning form (1st reminder, 2nd reminder and so on).  The problem here is , the address details are printed on the form for one user and not for the other user who is processing.  Any idea regarding this.  Do I need to give any user setting parameter in SU01 or is there any authoriztaion issue which is blocking this.  Awaiting reply,
Cheers,
Bala

I'm having the same problem with Exchange 2003, I can get it to work with Entourage and on my iPhone, but it keeps rejecting my password on Mail.app. If I keep entering the password it starts to update with server, but it won't save the password. IMAP is on for my account which is how it works on iPhone.
I'm starting to think it has something to do with Keychain Access or Mail.app and not so much Exchange Server. If anyone has found a solution please let me know,
Thanks

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