Dunning goes to low levels

Hi gurus
Customers has alrady 4 th level dunning with over due items
problem is recent dunning run issued 1st levels dunning for all items and in master data also has 1 st
level dunning , Till the over due items not yet paid
why the dunning level comes 4th level to 1 st level for very old items also
Regards
Sambha

thank you for typing on apple community
try to reset your phone
step 1:
hold the home phone and the power button for 10 seconds
and turn it back on
step 2;
if step 1 don't work back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
step 3
go under setting
go to general
go to reset
and go to erase all content and settings
follow that step
itll erase everything but if you do step 2 itll be saved... and itll show you how to back up also

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