Dunning Letter in Different Language.

Hi,
Can we have Dunning letters in different languages for customers? For example if the customer is Spain he shall be receiving dunning letter in Spanish language, if the customer is France he shall be receiving dunning letter from French language and if customer is in Italy he shall be receiving dunning letter in Italian language.
So I need to know where exactly the change needs to be made. Is it in SAP script where we need to define the conditions based upon customer country print the letter in local language?
Regards,
Arvind.

Hi Arvind,
The SAP script you can create in different lanquages (the same with the text elements, if you use them)
When you say in the custumer that the Language is EN you wil have a English dunning letter, when ES in Spanish, ......

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Dunning Letters in Different Language

Hi All,
Need help from your side. I have requirement that I need dunning letters in different language's. If we customer is from Germany the letter should be prininted in Geman language, If the customer is from Spain then it should have Spanish language, If Italy language is Italian.
So can any one guide me on same is there any config for this or how can I mange to do this.
Regards,
Kiran

Hi Kiran,
The forms are stored by language key. In each case, the print program selects the form in the language entered in the master record of the customer/vendor. If there is no form in this language, the default
language of the form is used, and the dunning program issues an error message in the dunning run log.
Pls enter language key DE/ES/IT in Customer master record (you can do it in tab 'Address'). Then, you will see that the dunning program prints the form in the requested language.
Hope it helps.
Regards,
Emoke

Dunning Letter Print being submitted with wrong language

We have two German operating units. When we run the Dunning Letter Generate program it will then submit the Dunning Letter Print program. For one of our German OU it submits the letter program correctly using the German language but for the other German OU it's being submitted using American language. How is oracle determining the language to use when it submits the Dunning Letter Print program?
Log that is incorrect:
Submitted ARDLP for h_session_language = AMERICAN request_id = 11202825
CONCURRENT APPL=AR PROG=RAXINV_NON_SRS LANGUAGE="AMERICAN"
Log that is correct:
Submitted ARDLP for h_session_language = GERMAN request_id = 11201834
CONCURRENT APPL=AR PROG=RAXINV_NON_SRS LANGUAGE="GERMAN"

Hello,
In xml publisher you have template in US. you have also translation in every language in your case German. Log with language US you have "standard", log with DE you have German translation.
You can copy this template delete translation and translate in German on template. Maybe you should look in preferences maybe there is something.
Regards,
Luko

Dunning letter to four different customers in one spool request

Hello Experts,
I want to send a standard letter in DUNNING to four different customers in one spool request. H ow it can be done, please reply with all the configuration steps.
Thanks in Advance.
Urmila S

Hi Urmila,
I have been able to generate a single spool for 4 and more customers with different dunning notices.
I dont think there is any special setting needed.
However, things that you may just check in dunning procedure is:
- have you ticked on "notices by dunning area"
- have you ticked on "notices by dunning level"
I havent ticked on any of the above, and by default, in SAP I am getting a single spool generated.
Regards,
Asha

Dunning letter language in French instead of English

Hi,
We're on SBO 2007A SP01 PL07. Trying to use the Dunning for the first time - changed the default template to English (from French) but the letter still comes up in French. Have tried assigning the template to use, to BP, but keeps coming up in French.
Anyone know how this can be fixed so the letter is in English?
Thank you,
Heather

Hi Gordon,
I think the problem stems to the fact that for Canada localization, even though you select English when creating the database, the PLD templates all default to the French version, not English (I have submitted this for a product development as support says it's not a bug). The fix is to change the default PLD template to the English version.
In this case, we are making the English template the default but the Dunning letter still appears in French. If I click on the PLD template and select 'Edit Layout', the letter/template is in English.
Just to confirm your suggestions, multi-language support is not activated, Help file is in English. The problem is the PLD template option.
Thank you,
Heather

I have updated some softward on my IPhone 5 and now it is asking me to log into me network.   I am putting the correct password in, but it is not letting me access.   The screen is also very different, giving me the option to log in in different languages

I have updated some software on my IPhone 5 and now it is asking me to log into me network.   I am putting the correct password in, but it is not letting me access.   I now only have access to emergency calls.   The screen is also very different, giving me the option to log in in different languages.
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XML DUNNING LETTER TEMPLATE ISSUE

Hi every one,
I mapped the fields for the dunning letter report in RTF file.
I have an issue when i work into dunning letter template for xml report.
My Client wants to run the dunning letter by choosing the different languages before they run the concurrent program.
I dont knw where to write xml coding to make this report for mutiple languages and you please could any one knw the answer step by step.
please drop the solutions immediately and its very urgent.
Regards
Prabu

Set the language preference on the customer site on the "Characteristics" tab, then when the program "Dunning Letter Print from Dunning Letter Generate" runs you will have a separate output for each language. Then run each output through the "XML Report Publisher" program and choose which XML template to run.

Dunning letter BG

I would like to display 4 levels in script for dunning letter BG for Bank Guarantee.
Bank Guarantee Dunning letters (BGDL) are reminders that are sent out to customers with overdue and outstanding Bank guarantees.
In KONE Germany 4 dunning levels will be used; the 4 th dunning level represent the legal level.
Officially Germany has only 3 dunning levels for output but use the 4 dunning level plus a manual to-be enter dunning block, to track the legal cases.
The first dunning letter will be sent out to the customer (AR) if he has outstanding BG that are overdue.
Dunning level 2 will be used for outstanding open items that are 14 days overdue.
Dunning level 3 will apply to outstanding open items that are 28 days overdue.
Dunning level 4 represent the legal dunning after 42 days overdue and special dunning block after given to layer or collection agency. No dunning print out.
I copied standard script and doing changes .
Configuration location is given below.
Financial Accounting > Accounts Receivable and Accounts Payable > Business Transactions > Dunning > Dunning Procedure > Define Dunning Procedures (F150)
u2022 Program Name: RIPRJT00 and form name F150_BE_DUNN_01.
Any body knows dunning letter form user want to display form in 4 levels .
1st level contain different infomation
2nd level contain different information
3rd level contain different information
4th level contain different information
user is creating test data for each form when he select first level it should trigger first level dunning information same way all levels.
Which base it will trigger I am thinking it will trigger by text element
1st level text element 511
2nd level text element 512
3rd level text element 513
4th level text element 514
Please suggest me the logic for doing.

We have customized Dunning Letter
It used to work perfectly sometime back ...I dont know what went wrong suddently it is giving error when tried to run Custom Dunning Letter Print gving error "The file cannot be opened because it has no pages." [/b
Not able to understand what might be wrong??
I checked data for one customer in EBS (Customers>Customer Standard>Input customer number (xxxxxx)>Button Find>Button Ok>Button Open>Tab Characteristics) Even though in EBS form I saw that Language field contains value but respective field in DB was empty.
My question when we run Dunning Letter from which level does oracle picks up the language??
Is it from Address level of the customer??
We have different environments which are clones of production. when I tried to run Dunning Letter in DEV environment which is used for building and testing which was a recent clone of production, it worked for me...not able to understand why it is not working in production??
Best, KK

Dunning letter print output error

Dunning Letter Generate and Custom Dunning Letter Print is not giving an output.
The message is: "The file cannot be opened because it has no pages."
Does anyone knows what might be the reason? and how to make Dunning letter work again..this is something urgent because this error is right now in the production and the users are really facing problems without the Dunning Reports
I really appreciate for the quick response
Thanks in advance!
Best,KK

We have customized Dunning Letter
It used to work perfectly sometime back ...I dont know what went wrong suddently it is giving error when tried to run Custom Dunning Letter Print gving error "The file cannot be opened because it has no pages." [/b
Not able to understand what might be wrong??
I checked data for one customer in EBS (Customers>Customer Standard>Input customer number (xxxxxx)>Button Find>Button Ok>Button Open>Tab Characteristics) Even though in EBS form I saw that Language field contains value but respective field in DB was empty.
My question when we run Dunning Letter from which level does oracle picks up the language??
Is it from Address level of the customer??
We have different environments which are clones of production. when I tried to run Dunning Letter in DEV environment which is used for building and testing which was a recent clone of production, it worked for me...not able to understand why it is not working in production??
Best, KK

Printing script in different languages at a time

Hello experts
could you please solve my problem, i modified a standard script of dunning letter, the poblem is when we give print it should be printed 3 copies, each in different language, that is one dunning letter in english, one in german, one in french.
is there any solution for my problem, if yes please respond as early as possible
thank u

I guess it can be done by modifying the driver program and changing language inside the DO loop as shown in the below example.
Ex: Do 3 times
**First time ENGLISH
**Pass your open_form , write_form , Close_Form , don't forget to change the language variable.
***IF Language = ENGLISH
***Change LANGUAGE TO GERMAN.
***ENDIF.
***IF Language = GERMAN
***Change LANGUAGE TO FRENCH.
***ENDIF.
ENDDO.
Regards,
SaiRam

Dunning Letter Report for Portugal

Hi All
For Dunning Letter Portugal language rdf file made some changes in layout like removing break for credit
and debit transactions and moving address field to right side
But fields from Dunning letter setup in applications (first line) is getting truncated to half even after redoing changes it is behaving
in similar way any hints on fixing this issue will be helpfull
Thanks
Kamalakar.G

Hi Husain...Thanks for immediate response. There is already data being pulled by standard function modules like PRINT_DUNNING_NOTICE(copied into Z). Can we use that in simpler way(without the need of any new driver program with all the data population again)? And your answer is correct which I already thought earlier and kept it as a last resort, because I need to populate all the data again, convert spool to pdf and send pdf's to all selected customers And one more thing is that the requirement is to schedule a background job which takes care of sending all the emails . So any more ideas?

Dunning Letter Address printing

Hi
I have created a BP master for which invoice is created .In the invoice Bill to address is collected via Formated Search.
After creating the invoice i changed the Customer Address in the BP Master.While Printing the address for Dunning letter address is taken from the BP master instead of AR Invoice Document.
Is there any way to do this ?
Thanks
Sukumar

I have created a BP master for which invoice is created. In the invoice Bill to address is collected via Formatted Search.
In the Invoice bill to address they require department name and its head to appear in the Invoice for which we already provided Formatted Search. For the Next Invoice it will be for another Department. For this we will change the BP Master. Like that for 1 BP Master we would have many invoices with different departments and different heads. Dunning letter should pick the address from the AR Invoice document and not from the BP Master. It should go to the right department and its head.
Company Name and Address will be the same but departments and its heads will be different for each invoice
Is there any solution
Edited by: Rui Pereira on Jan 27, 2009 2:37 PM

Problem in Display Dunning Letter - F150

Dear Experts,
While I run F150, for example for Customer XXXX.
The Customer have 3 open item/ document number with different arrears (14, 60 and 180)
which is the customer shoud be have 3 reminder letter (1, 2 and 3).
But when I check the sample letters and display dunning notice, the dunning letter displayed
only reminder 1 with detail list of his line items.
Why reminder 2 and 3 not display in each document to be done?
Fyi in FBMP the setting is:
Days in arrears 14 60   180
always dunn
print all item
Dunning interval in days : 1 ( my user want dunning run in everyday)
Kindly advice.
Thank you

Hi Mohit,
Thanks for your respond.
It means: for 1 Customer, he will only have 1 reminder letter, depends on his previous dunning level;
even the customer have 3 documents/open items which have fullfill for 3 arrears? Therefore, 1 Customer will not have 3 reminder letter for 1 dunning run?
Is it correct?Kindly your respond.
Thank you in advance.

F150 : Dunning Letter

Hi,
Dunning letter procedure (F150) currently creates an output in PDF format but the remqt is to get the output in PDF and alos in text files with some modifications in the text file.
Could anyone pls. help me how to achieve this.
Thanks.
Edited by: Sri KVS on May 20, 2010 9:55 AM

Hi,
sorry, here yesterday it was a day off.
For the code, if you want to copy the pdf you have to take the number of spool and convert it in an other pdf (but you will get the same printing). If you want to get an another form (different from the standard: no logo, header ...) you have to do a new form (smartform ou sapscript one) and to call this new form in the enhancement...
if you do a new sapscript form: you should use: open_form.... write_element.... close form (like in the function standard F150_printing_notice)
and if you use a smartform one, you should use the function     call function 'SSF_FUNCTION_MODULE_NAME'
to know the function associate at your smarform form.
and after
call function lf_fm_name
        exporting
          archive_index        = toa_dara
          archive_index_tab    = tsfdara
          archive_parameters   = arc_params
          control_parameters   = ls_control_param
          mail_appl_obj        = ls_mail_appl_obj
          mail_recipient       = ls_recipient
          mail_sender          = ls_sender
          output_options       = ls_composer_param
          user_settings        = space
          is_vbdkr             = is_vbdkr
          is_nast              = is_nast
          iv_spras             = lv_spras
          iv_spras_ag          = lv_spras_do
        importing
          job_output_info      = ls_job_info
          document_output_info = ls_document_output_info
          job_output_options   = ls_job_output_options
          es_vbdkr             = vbdkr
        tables
          it_tvbdpr            = it_tvbdpr
        exceptions
          formatting_error     = 1
          internal_error       = 2
          send_error           = 3
          user_canceled        = 4
          others               = 5.
for calling the form...
It's depend of what you have to do: sapscript or smartform printing. But you will do a new form, i think
Best regards
Hote it'shelpfull

Dunning Letter Generate program Isues

Hi All
We are Running Dunning Letter Generate for Dunning letter set (SIS_1GER) for 2 dates (20-Jul-2011, 15-Aug-2011) for Staged Dunning
In Dunning Letter Print from Dunning Letter Generate output we are not getting same customers Would like to know the reason why Same customers are not picked in successive runs How we can fix to get Dunning Letter Generate output same customers with different Dunning levels
Thanks
Kamalakar.G

Hi Gareth,
New parameters to be add are:
Tier : <xxxx>
Service Segment: <xxxxx>
Account Manager: <xxxx>
Location where I am picking these 3:
navigation:select any AR responsibility
customer->standard(query with any customer)->customer address
we have enabled 'site use information' dff in customer address window, from this dff we are taking these 3 parameters.
reason to add these 3 parameters:
we cant treat all the customers same. so we need to send some smooth(no harsh) dunning letters to some of our most trusted customers. so how can we identify gud customers in the list.
so we have enabled site use information dff. those customers who is have values for these 3 parameters. will be treated as v good and reguler customers for us. so for them we can send other dunning letters.
note*: this is to identify the customers like reguler customers,non requler customers.
bez in spwaned program we have parameters like 1.customer low 2.customer high. thats it .so it is very difficult to find out the nature of customer.
pls advice me on this..to proceed further..
Thanks
Devender

Dunning Letter in Different Language.

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