Dunning letter language in French instead of English

Hi,
We're on SBO 2007A SP01 PL07.  Trying to use the Dunning for the first time - changed the default template to English (from French) but the letter still comes up in French. Have tried assigning the template to use, to BP, but keeps coming up in French.
Anyone know how this can be fixed so the letter is in English?
Thank you,
Heather

Hi Gordon,
I think the problem stems to the fact that for Canada localization, even though you select English when creating the database, the PLD templates all default to the French version, not English (I have submitted this for a product development as support says it's not a bug). The fix is to change the default PLD template to the English version.
In this case, we are making the English template the default but the Dunning letter still appears in French. If I click on the PLD template and select 'Edit Layout', the letter/template is in English.
Just to confirm your suggestions, multi-language support is not activated, Help file is in English. The problem is the PLD template option.
Thank you,
Heather

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