Dunning letter problem

I need to show in the Dunning letter the assigned standard bank for incoming payment of the business patner.
How to do ?
Giuseppe

Have you tried to add a Business Partner's Default Bank Code Database field to PLD?
Thanks,
Gordon

Similar Messages

Dunning Letter template problem

Hi,
I've started using dunning letters but have a problem with a discrepency between the data that appears on my screen in the recommendation report (i.e the list of invoices being dunned) and the actual printed letter..
For example on screen I can see the list of invoices for a particular customer like this:
Doc No. / Date
50847 / 14.01.2009
50874 / 20.01.2009
50902 / 22.01.2009
51014 / 05.02.2009
50944 / 30.01.2009
51149 / 27.02.2009
But the print out shows:
50847 / 14.01.2009
50874 / 20.01.2009
50902 / 22.01.2009
51014 / 30.01.2009
50944 / 05.02.2009
51149 / 27.02.2009
Subtle difference but the dates of lines 4&5 have been swapped! All the other columns seems correct and I checked the actual invoices - the date showing on screen is correct - the printed version is wrong... I checked in PLD if the screen was showing posting date and the print out document date or something like that but it seems not. The template is 'Dunning Letter 01 (System) Doc ID DUN00001.
Can anyone advise where the problem is?
Thanks
Karen

Hi Gordon,
I found a SAP note which seems to be the same issue but it seems to me to be old and supposedly fixed by now - I am on 2007A PL40
Note 1117525
Symptom:
You print Dunning letters for a BP whose dunning terms are set as One letter per BP. In the printout of the Dunning letters, the rows are mismatched in such a way that the document dates do not correspond to the document numbers.
This occurs when you have later documents with earlier document dates.
Sorry for sounding clueless but not sure what you mean about replicating on test database in order to log support ticket?
I do have a test database which I use to test things on but didn't notice the document no/date jumbling until I did it on the live one.
How do I log a support ticket >- my other problems have been resolved with forum advice..
Many thanks
Karen

Dunning letter - email/pdf problem

I want to email a dunning letter to a customer.
I have executed a dunning run.
I go back to the Recommendation report for the dunning run - when I highlight the row under the customer name and click print preview I can see a preview of the dunning letter I want to email.
When I click the 'Email' button and click 'Yes' to attach an edited report I thought that would attach the letter to an email as a PDF? (I have send E-Mail via Microsoft Outlook' selected)
But when I check my Outlook sent box the email has been sent but there is no attachment of the dunning letter - it's just an empty email?
I tried again and examined the 'Send message' box that appears when I click the 'Email..' button.
The data tab shows the dunning run listed but the Attachments tab has nothing listed.
Should the file be listed here if it had correctly attached?
Incidentally when I click the PDF button this just brings up the same print preview instead of making a PDF of the letter - is this significant i.e is the PDF function not working hence the 'attach edited report' function also cannot work?
I'd be grateful for advice on emailing dunning letters correctly
Karen

Hi Andrew,
Check this Link
Re: Email Dunning Report to the BP
Re: Automatic Dunning By Email
Regards
Jambulingam.P

Problem in Display Dunning Letter - F150

Dear Experts,
While I run F150, for example for Customer XXXX.
The Customer have 3 open item/ document number with different arrears (14, 60 and 180)
which is the customer shoud be have 3 reminder letter (1, 2 and 3).
But when I check the sample letters and display dunning notice, the dunning letter displayed
only reminder 1 with detail list of his line items.
Why reminder 2 and 3 not display in each document to be done?
Fyi in FBMP the setting is:
Days in arrears 14 60   180
always dunn
print all item
Dunning interval in days : 1 ( my user want dunning run in everyday)
Kindly advice.
Thank you

Hi Mohit,
Thanks for your respond.
It means: for 1 Customer, he will only have 1 reminder letter, depends on his previous dunning level;
even the customer have 3 documents/open items which have fullfill for 3 arrears? Therefore, 1 Customer will not have 3 reminder letter for 1 dunning run?
Is it correct?Kindly your respond.
Thank you in advance.

Problem with Dunning letter

I have printed the Dunning letter to be sent to the customer and when i looked at the signature part there are two signatures are appearing where only one signature is supposed to be there.
could please help how to resolve this like where i need to check for the possibilities?
Thanks in Advance for the help.

Hi,
You need to check the program which is generating dunning notice in your case. You can reach your dunning form in following way:
1. T-Code FBMP
2. Select your dunning procedure
3. Click on Dunning texts
4. enter your co.code & select account type
5. You will find forms corresponding your dunning levels
6. Select the level you get two signatures then
click Goto (on top) > Display Form
7. now click on utilities > Form info
This will bring out detailed info about your form.
You can review the footer of this with your ABAPer and thus would be able to find the root cause of the issue.
Please let me know if this helps
Warm Regards
Harpreet

Dunning Letter Creation in XMLP running into Error

Hi All,
Although I'm trying to create a report from the seeded Dunning Letter concurrent program that is giving the intended XML files but when running the XML Report Publisher Concurrent program, the program is erroring out with the following error:
*****************************************Start of Log *************************************
XML Publisher: Version : 11.5.0 - Development
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
XDOREPPB module: XML Report Publisher
Current system time is 11-AUG-2006 09:13:51
XML Report Publisher 5.0
Updating request description
Waiting for XML request
Retrieving XML request information
Preparing parameters
Process template
--XDOException
java.lang.reflect.InvocationTargetException: oracle.xdo.parser.v2.XPathException: Extension function error: Method not found 'set_xslt_locale'
     at oracle.xdo.parser.v2.XSLExtFunctions.getMethod(XSLExtFunctions.java:285)
     at oracle.xdo.parser.v2.XPathExtFunction.evaluateMethod(XPathExtFunction.java:267)
     at oracle.xdo.parser.v2.XPathExtFunction.evaluate(XPathExtFunction.java:225)
     at oracle.xdo.parser.v2.XSLVariable.getValue(XSLVariable.java:205)
     at oracle.xdo.parser.v2.XSLStylesheet.processVariables(XSLStylesheet.java:638)
     at oracle.xdo.parser.v2.XSLStylesheet.execute(XSLStylesheet.java:503)
     at oracle.xdo.parser.v2.XSLStylesheet.execute(XSLStylesheet.java:485)
     at oracle.xdo.parser.v2.XSLProcessor.processXSL(XSLProcessor.java:264)
     at oracle.xdo.parser.v2.XSLProcessor.processXSL(XSLProcessor.java:150)
     at oracle.xdo.parser.v2.XSLProcessor.processXSL(XSLProcessor.java:187)
     at java.lang.reflect.Method.invoke(Native Method)
     at oracle.apps.xdo.common.xml.XSLT10gR1.invokeProcessXSL(XSLT10gR1.java:580)
     at oracle.apps.xdo.common.xml.XSLT10gR1.transform(XSLT10gR1.java:378)
     at oracle.apps.xdo.common.xml.XSLT10gR1.transform(XSLT10gR1.java:197)
     at oracle.apps.xdo.common.xml.XSLTWrapper.transform(XSLTWrapper.java:156)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:916)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:869)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:204)
     at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1497)
     at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:913)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:1766)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:1277)
     at oracle.apps.xdo.oa.cp.JCP4XMLPublisher.runProgram(JCP4XMLPublisher.java:807)
     at oracle.apps.fnd.cp.request.Run.main(Run.java:148)
Start of log messages from FND_FILE
End of log messages from FND_FILE
Executing request completion options...
Finished executing request completion options.
Concurrent request completed
Current system time is 11-AUG-2006 09:13:59
**************************************End of Log *******************************************
As u can c from the error, it seems to indicate that I'm using the method 'set_xslt_locale' which evidently I'm not using in my Template. Does anyone 've any ideas as to why this error is been thrown out.
I even tried putting a template with just the text as 'This is a test Template' in the RTF Template. I still get the above errors.
Any potential workaround too greatly appreciated.
Thanks for ur time.

One thing of note is that when I downloaded the template using XDOLOADER, the xml publisher seems to 've created a .xsl file that has reference to the method mentioned above. So although, I'm not referencing it, XMLPublisher created .xsl is referencing it n hence the error. Also, I do remember having read that 'set variable..' method refernced above is only available for a higher version of XMLP. I think I'm on 5.0.
So the question is do I've to upgrade to 5.5 or can I make do with 5.0 version? I would love to get around this problem without the upgrade.
Thanks

Dunning Letter Print layout

hi experts
i am interested in editing the Printlayout of the Dunning Letter(under Sales-wizard reminder)
i actually want to ad in a repeating area the Doc Sum which is the Total Amount but the problem i found is that i cannot call in a text field the variable is called in the main body of the letter.
to be more specific, i want to add in the following text
The following is an amount to be paid amount here
the amount which can be taken by the Doc Sumfileds under a repetaing area.
while clicking on this field of the area it mentions that calls data from a variable.xxx
by adding to the above text this info, while printing there is an error that cannot be printed due to the variable cannot be found
do you have any idea?
Edited by: Fasolis Vasilios on Sep 21, 2011 11:26 AM

Hi,
To make it clear you want to put the value from Repetitive Area to Header?
Please state the exact error message?
Is it something like the value is not yet evaluated or executed?
Try inserting formula from the Header:
Concat(Field_xxx)
Where Field_xxx is the desired field.
Thanks.
CLint

Dunning letter via email with invoice attachments

Hi Experts,
We have requirement where in dunning letter should be send to customer via email along with invoice attachments.
We have copied standard script F150_DUNN_02 to custom one as per requirements and configured it in SPRO. We are using BTE 1040 to fetch the customer email address and assign it to structure c_finaa-intad.
This serves the purpose partially. The email goes to customer with dunning letter as an attachment properly.
The question here is how to send additional invoice attachments in the same mail? For example, if dunning letter contains 3 line items, then email should have 4 attachments( 1 dunning letter and 3 invoices).
Is it possible by some config steps? or please suggest me suitable approach to solve the problem.
Appreciate your help.
Thanks
Swati

Hi Partha,
Here are the steps that you can follow :
1. Using following SPRO path assign the dunning form.
Financial Accounting (New) > Accounts Receivable and Accounts Payable > Business Transactions > Dunning > Printout > Assign Dunning Forms
2. There is standard BTE (00001040) that is provided by SAP which is called when dunning is run. SAP has also provided sample function module SAMPLE_PROCESS_00001040 to indicate how to use the BTE. The FM imports I_KNA1 strutcure and pass back structure C_FINAA.
3. Copy the standard FM to custom Z-FM and using I_KNA1-ADRNR fetch customer email address. If email is maintained, set c_finaa-nacha = 'I' and c_finaa-intad - <email>.
4. You can also set the title of PDF file in email by setting c_itcpo-tdtitle as per requirement.
5. Goto transaction FIBF. Settings-> Process Modules-> of SAP Application
6. Add new entry with Process 00001040, application FI-FI and function module as custom FM created in step 3.
Above steps are enough if you want to send dunning email to customer. If there is a need to send invoices as an attachments along with email then there is a need to enhance the standard FM PRINT_DUNNING_NOTICE. I used following approach to achieve the purpose.
a. I created another custom FM to send invoices which I am calling from PRINT_DUNNING_NOTICE. For this, I am using implicit enhancement option to modify standard code. With this option, I am able to send 2 emails back-to-back one with dunning letter and other containing all invoice attachments with respect to dunning letter.
Let me know, if you need further guidance.
Regards,
Swati

Dunning Letter XML not displaying XML version of Dunning Letter

I have changed the Output Format for "Dunning Letter Print from Dunning Letter Generate" to XML. When I run the Dunning Letter Generate process, though, the XML output in the Dunning Letter Print from Dunning Letter Generate does not display the XML of the Dunning Letter. Instead, the following XML is displayed:
<?xml version="1.0"?>

<ARDLP>
<LIST_G_CORRESPONDENCES>
</LIST_G_CORRESPONDENCES>
<R_INTEREST_RATE></R_INTEREST_RATE>
<R_DEFAULT_COUNTRY>NL</R_DEFAULT_COUNTRY>
<C_TRX_NUMBER>APP-00001: Unable to find message: AR_REPORTS_TRX_NUMBER</C_TRX_NUMBER>
<C_PO>APP-00001: Unable to find message: AR_REPORTS_PO</C_PO>
<C_DEBIT>APP-00001: Unable to find message: AR_REPORTS_DEBIT</C_DEBIT>
<R_DEFAULT_COUNTRY_DESC>M-3M-WM-4M-zM-6M-uM-5M-e</R_DEFAULT_COUNTRY_DESC>
</ARDLP>
Is there any specific setup required to generate the appropriate XML for the Dunning Letter?

Kit
It is definitely possible to use XML Publisher for dunning letters. I would suggest your sample run did not select anything for dunning as the XML looks correct otherwise. The problem with this approach is that it is not a single step process to get the letters. You will only ever get XML from the dunning letter print report as there is nowhere in the submission screen to tell it what template to use. Therefore you will need to modify the after report trigger to submit the XML Report Publisher concurrent program to automatically pick up the XML and create the letters.
You might want to look at the standard functionality in collections or advanced collections (not sure about collections but definitely in advanced) as there is some standard functionality in there for Dunning which uses XML Publisher templates. The setup is a bit onerous (not sure what the developers were thinking) but at least you can use XMLP as standard.
Cheers,
Dave

Dunning letter print output error

Dunning Letter Generate and Custom Dunning Letter Print is not giving an output.
The message is: "The file cannot be opened because it has no pages."
Does anyone knows what might be the reason? and how to make Dunning letter work again..this is something urgent because this error is right now in the production and the users are really facing problems without the Dunning Reports
I really appreciate for the quick response
Thanks in advance!
Best,KK

We have customized Dunning Letter
It used to work perfectly sometime back ...I dont know what went wrong suddently it is giving error when tried to run Custom Dunning Letter Print gving error "The file cannot be opened because it has no pages." [/b
Not able to understand what might be wrong??
I checked data for one customer in EBS (Customers>Customer Standard>Input customer number (xxxxxx)>Button Find>Button Ok>Button Open>Tab Characteristics) Even though in EBS form I saw that Language field contains value but respective field in DB was empty.
My question when we run Dunning Letter from which level does oracle picks up the language??
Is it from Address level of the customer??
We have different environments which are clones of production. when I tried to run Dunning Letter in DEV environment which is used for building and testing which was a recent clone of production, it worked for me...not able to understand why it is not working in production??
Best, KK

Dunning letter were not printed

Dunning Letter issue Country SWI.
Last dunning Run we detected that not all dunning letters were printed for the customers who have overdue positions. This problem was detected .. we have about 50 Credit Customers for which letters were not printed.
Here some Customer as examples:
CH3500
CH0527
CH0324
CH2546
CH2618
Best regards
Edited by: Rishitha007 on Oct 6, 2010 11:33 PM

Please note you can either recreate the dunning run so the customers get a letter, or if they were part of the dunning run but did not print, you can run program SAP F150D2 to re start the printing.

Import Crystal Reports Dunning letter as SAP Business One layout

Hello,
I have created a dunning letter in Crystal Reports. I want to import this layout as a layout (not a report) in Business One.
Problem is that I don't know the parameters in the report so I can import the layout between the standard PLD layouts (like Dunning 1, dunning 2 dunning 3 dunning all etc). I tried a few but import fails everytime. You also don't get any errormessage when the layout cannot be imported.
Anybody knows what parameters to use in this report? Thanks.
Regards Thijs

Hello Gordon/ Rahul,
Thanks for yor reply.
I already created a Crystal report that runs as a report. In this case you select the WizardName and the report will give an output of all dunning letters in this report.
Unfortunately it is not possible to import this report because when I do that I only get the error that SAP Business One couldn't import the layout. EXporting a layout is af course not possible because only PLD layouts are available in dunning.
Regards Thijs

What parameters should I use for a dunning letter in Crystal Reports?

Hello
I have created a dunning letter in Crystal Reports. I want to import this layout as a layout (not a report) in Business One.
The problem is that I don't know the parameters in the report so I can import the layout between the standard PLD layouts (like Dunning 1, dunning 2 dunning 3 dunning all etc). I tried a few but import fails everytime. I can't check the parameters in another report, as SAP only uses standard PLD layouts.
Does anybody know what parameters to use in this report? Thanks.

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Maybe you could supply a little more info of the 50-100mm ? I am going to guess you have the first version of the Canon EF-S 75-300mm? It is a faily slow lens but if these two are the only possibility, I'd choose it.
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EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 8.7, Lightroom 5.7

Cannot print preview Dunning Letter

My client is using SAP B1 2005 SP1 Patch 42.
Dunning term and dunning level has been properly set up.
We have also design the dunning letter for dunning level 1, eg called it DunningLetter#1
When using Dunning Wizard, SAP prints the letter for dunning letter for dunning level 1 with no problem. However it does not allow preview on the screen.,
Therefore, we try to running Customer Ageing by Due date so that we can see the dunning level, if needed change it. However, when try to print preview dunning letter, it shows nothing on the screen. However, it can be printed directly to the printer.
We received feedback from the SAP Business One forum that this is a known limitation. Is there any plan to allow Print Preview for Dunning Letter?
In addition, we notice that the Dunning Letter format printed on Customer Ageing Report by Due Date is not the same format as the version in Dunning Wizard. It looks like we need to design the Letter at both place.
Please advise.

Hi
Please follow this link
https://websmp202.sap-ag.de/notes
You should have S user id and Password
After get in to the portal please give your Note number
Regards
Rashid

Printing Dunning Letter at Customer Aging

My client is using SAP B1 2005 SP1 Patch 42.
Dunning term and dunning level has been properly set up.
We have also design the dunning letter for dunning level 1, eg called it DunningLetter#1
When using Dunning Wizard, SAP prints the letter for dunning letter for dunning level 1 with no problem. However it does not allow preview on the screen.,
Therefore, we try to running Customer Ageing by Due date so that we can see the dunning level, if needed change it. However, when try to print preview dunning letter, it shows nothing on the screen. However, it can be printed directly to the printer.
Is this how it is supposed to work? Ie, we cannot print preview dunning letter.

Hi Shwu
This is a known limitation on SAP Business One. You could try printing to a document generator or PDF, but unfortunately the system updates the dunning level with each print regardless of printer.
Kind regards
Peter Juby

Dunning letter problem

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