Dunning Letter template problem

Hi,
I've started using dunning letters but have a problem with a discrepency between the data that appears on my screen in the recommendation report (i.e the list of invoices being dunned) and the actual printed letter..
For example on screen I can see the list of invoices for a particular customer like this:
Doc No. / Date
50847 / 14.01.2009
50874 / 20.01.2009
50902 / 22.01.2009
51014 / 05.02.2009
50944 / 30.01.2009
51149 / 27.02.2009
But the print out shows:
50847 / 14.01.2009
50874 / 20.01.2009
50902 / 22.01.2009
51014 / 30.01.2009
50944 / 05.02.2009
51149 / 27.02.2009
Subtle difference but the dates of lines 4&5 have been swapped! All the other columns seems correct and I checked the actual invoices - the date showing on screen is correct - the printed version is wrong... I checked in PLD if the screen was showing posting date and the print out document date or something like that but it seems not. The template is 'Dunning Letter 01 (System) Doc ID DUN00001.
Can anyone advise where the problem is?
Thanks
Karen

Hi Gordon,
I found a SAP note which seems to be the same issue but it seems to me to be old and supposedly fixed by now - I am on 2007A PL40
Note 1117525
Symptom:
You print Dunning letters for a BP whose dunning terms are set as One letter per BP. In the printout of the Dunning letters, the rows are mismatched in such a way that the document dates do not correspond to the document numbers.
This occurs when you have later documents with earlier document dates.
Sorry for sounding clueless but not sure what you mean about replicating on test database in order to log support ticket?
I do have a test database which I use to test things on but didn't notice the document no/date jumbling until I did it on the live one.
How do I log a support ticket >- my other problems have been resolved with forum advice..
Many thanks
Karen

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Hi,
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*****************************************Start of Log *************************************
XML Publisher: Version : 11.5.0 - Development
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
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As u can c from the error, it seems to indicate that I'm using the method 'set_xslt_locale' which evidently I'm not using in my Template. Does anyone 've any ideas as to why this error is been thrown out.
I even tried putting a template with just the text as 'This is a test Template' in the RTF Template. I still get the above errors.
Any potential workaround too greatly appreciated.
Thanks for ur time.

One thing of note is that when I downloaded the template using XDOLOADER, the xml publisher seems to 've created a .xsl file that has reference to the method mentioned above. So although, I'm not referencing it, XMLPublisher created .xsl is referencing it n hence the error. Also, I do remember having read that 'set variable..' method refernced above is only available for a higher version of XMLP. I think I'm on 5.0.
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Weird problem on SBO 2007A SP 1 PL5
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Hi Mike:
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I am having the same problem. I have the PLD's assigned to each Dunning level and everything tested fine in demo. It printed the correct letters to the correct level.s Now it prints the same letter for every Dunning level and the letter is not one of my PLD letters. I now see the "Dunning Levels - Setup Window" has been activated . It was not there before. According to the help this is activated from the form settings on the mani menu. Do you have the Dunning Levels showing above Dunning Terms in the Admin > Setup > Busienss Partners menu activated. Just wondering if we have the same issue??
Edited by: Vicki Smith on Sep 28, 2009 6:47 PM

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Hi,
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