Dunning letter through email

Hi,
I want to send dunning letter ( Tcode F150) through email.As per SAP note 328124, I copied OPEN_FI_PERFORM_00001040_P into z FM. Also add new entry for 00001040 event in FIBF tcode.But still when Iam running the Tcode F150, it shows print preview option.Email is not sent to the user. When I debug the program, it stops in std. FM ( i.e OPEN_FI_PERFORM_00001040_P ) not in Z FM that I have created. Please guide on this issue.
Thanks & Regards,
Anagha Deshmukh

Did you activate your product? FIBF -> Settings -> Products -> Customer (click the checkbox)

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Dunning letter via email with invoice attachments

Hi Experts,
We have requirement where in dunning letter should be send to customer via email along with invoice attachments.
We have copied standard script F150_DUNN_02 to custom one as per requirements and configured it in SPRO. We are using BTE 1040 to fetch the customer email address and assign it to structure c_finaa-intad.
This serves the purpose partially. The email goes to customer with dunning letter as an attachment properly.
The question here is how to send additional invoice attachments in the same mail? For example, if dunning letter contains 3 line items, then email should have 4 attachments( 1 dunning letter and 3 invoices).
Is it possible by some config steps? or please suggest me suitable approach to solve the problem.
Appreciate your help.
Thanks
Swati

Hi Partha,
Here are the steps that you can follow :
1. Using following SPRO path assign the dunning form.
Financial Accounting (New) > Accounts Receivable and Accounts Payable > Business Transactions > Dunning > Printout > Assign Dunning Forms
2. There is standard BTE (00001040) that is provided by SAP which is called when dunning is run. SAP has also provided sample function module SAMPLE_PROCESS_00001040 to indicate how to use the BTE. The FM imports I_KNA1 strutcure and pass back structure C_FINAA.
3. Copy the standard FM to custom Z-FM and using I_KNA1-ADRNR fetch customer email address. If email is maintained, set c_finaa-nacha = 'I' and c_finaa-intad - <email>.
4. You can also set the title of PDF file in email by setting c_itcpo-tdtitle as per requirement.
5. Goto transaction FIBF. Settings-> Process Modules-> of SAP Application
6. Add new entry with Process 00001040, application FI-FI and function module as custom FM created in step 3.
Above steps are enough if you want to send dunning email to customer. If there is a need to send invoices as an attachments along with email then there is a need to enhance the standard FM PRINT_DUNNING_NOTICE. I used following approach to achieve the purpose.
a. I created another custom FM to send invoices which I am calling from PRINT_DUNNING_NOTICE. For this, I am using implicit enhancement option to modify standard code. With this option, I am able to send 2 emails back-to-back one with dunning letter and other containing all invoice attachments with respect to dunning letter.
Let me know, if you need further guidance.
Regards,
Swati

Recruitment module ---interview call letter through email

Hi Gurus
My client is implementing Recruitment module ( Not E- Recruitment module), they asked for is there any why to send interview call letter to the candidateu2019s personal email ID through SAP. Is it required to activate any BAdi.
Is this a customized scenario or a standard settings?
Please advice.
Thank you,
Srinvias

yes there is standard apllication for getting the mail activated viz applicant activity types/ status......
below is the part which has to be customizied in order to get the mail activated..... you choose feature PACTV for assigning the aplicant activity types to the status of the application.... based on which automatically the mail can be triggred........and feature MAILS define the activiyt type and the std text which you want to activate.... ex Below the std text used is MAIL-APP-INTERVIEW which will be called if activity is appointment for interview..... meaning of variuos variable can be found in the forum.....
APACT Applicant activity type
005 Appointment for interview
IDTXT MAIL-APP-INTERVIEW
RECV1
RECV2 X
RECV3 X
SUBTY 0001
OUTBX X
After this you have to take care of the standard text in SO10 and here you will need a abaper to put the variable name etc which you would require... to place....
if any further queries ...let me know..
regds
SS

Dunning Notice through EMail.

Hello Gurus.
We enter the mail id particulars in the vendor / customer masters. When we execute dunning run, is it possible to send the dunning notice directly to the mail ids of the selected vendors? If so, how to set it up?
Please clarify.
Thanks in advance.
Srini

Hi Srini,
what you should do is the following:
1. implement the changes in note 328124: a note from my side is to take care of company-dependent settings. If you do not want this email functionality for specific companies in the same client, than you should program this specifically. Without any company restrictions this functionality will work for all companies.
2. implement introductory text (if necessary) by note 554408: otherwise no global text will be visible (Dear customer, Hereby you receive etc etc)
3. take care of the subject of the email.
4. After youre done F150 will trigger a message after every dunning run per customer with the question 'do you want to send email....'. To me this message seems non desirable. But you could turn it off.
Hope this helps.
regards,
M. Semmelink

Unable to send Dunning Letter via email

Hi,
    Can anyone tell me, what are the settings needed to enable the Email functionality for Dunning.
    I checked the F150 Transaction but there's nothing on it that says...the Dunning Info can be emailed.
    The requirement is, the Dunning output should be a SMARTFORM.
    I checked the FM : PRINT_DUNNING_NOTICE_SF and it does have the functionality to email the document.
    I dont know, how can this be triggered from F150.
    Please help me out on this...
Thanks
Samarjit

You Need to implement Event 775 on transaction FQEVENTS.
Sample Code...
Get E-Mail address.
DATA: W_SMTP_ADDR LIKE ADR6-SMTP_ADDR.
CLEAR W_SMTP_ADDR.
SELECT SINGLE SMTP_ADDR FROM ADR6 INTO (W_SMTP_ADDR)
         WHERE ADDRNUMBER = C_DFKKCOH-ADRNR.
CASE C_DFKKCOH-COTYP.                          " Correspondency Type
    WHEN '0003'.
      CASE C_DFKKCOH-FORMKEY.                    " CMU Form
        WHEN 'ZFMCA_DUNNING_STUD_1' OR
             'ZFMCA_DUNNING_STUD_2' OR
             'ZFMCA_DUNNING_STUD_3' OR
             'ZFMCA_DUNNING_EMPL_1' OR
             'ZFMCA_DUNNING_EMPL_2'.
          IF W_SMTP_ADDR IS INITIAL.
            C_DFKKCOH-SENDCONTROL = '0001'.      " Snail Mail
          ELSE.
            C_DFKKCOH-SENDCONTROL = '0002'.      " E-mail
          ENDIF.
       ENDCASE.
Now when you run the DUNNING process letters are E-mailed or printed, depending whether ADR6 E-mail address was found for the Business Partner.

Dunning letter F150 issue

Hi ,
I want to send dunning letter through F150 tcode.The customer wants both option email as well as print.I have done the coding for both.But the program takes only one option at a time. The client wants both the option that send mail as well as print.How to do this.
Thanks & Regards,
Anagha Deshmukh

Hi,
You can [Check this. Hope this might be helpful|Sending dunning letters by email;. And also [Check this thread.|Dunning letters Option - Print/email;.
Thanks,
Abhijit

Dunning letter option

when i try to acces to dunning letter through Customer Receivables Ageing Form don't appear the columns Letter and Level.
how can i put those columns on to have the possibility to print dunnings letters?
regards,

Hi,
This option was disabled for new customer databases only. Those migrated from 2005 A SP1 keep the feature in.
The motivation was to promote usage Dunning Wizard for generation of Dunning Letters and Aging Report for Customer Statements.
Morever, enhancements introduced recently to Dunning Wizard and generation of dunning letters are not reflected completely if a letter is generated via Aging Report.
Regards,
Peter Dominik
B1 Solution Management
SAP AG

Sending Dunning letters by email

Hi colleagues,
I am trying to send a dunning letter by email selecting the letter I want to send in the dunning wizard and, although SBO ask me if I want attach the file, there is not any file attached when the mail is received.
Does anybody know if this is not possible or if is there something missing?
Regards,
Lelian Cestari

Hi Gordon,
Yes, I have tried sending invoices and there isn´t any problem. The email received has the file attached.
Rgds,
Lelian

Send Dunning letter (TCODE F150) by email

Dear Friends,
I need to send a dunning letter(which is generating from tcode F150) through email to all the customers.I did BTE for event 00001040.function module is SAMPLE_PROCESS_00001040. I copies above FM and rename as Z_RSAMPLE_PROCESS_00001040. I just add a break point statement and ran a F150 tcode. But it will not stoped at the breakpoint.
I did FIBF settings also to register the modifications.
Thanks
Rasika

How can i replace existinf FM with ZFM.
What i did was i copied the existing FM to ZFM and activated it.
After that i went FIBF Settings.....> Products.....>Customer and created a new Z product .
*Again i took FIBF Settings.....>P/S Module......>of a Customer and add my ZFM to slected(00001040) event.
After that i ran the F150 but break point did not apper.

Dunning letter (email) PDF attachment or body of email

Hi experts,
What is the industry practice for dunning letters when sent via email? Attach them as a pdf to the email, or add all the content of the dunning letter to the body of the email to make it easier for the customer to receive the message?
Thanks,
Mario

Hi Mario,
It all depends on the functionality that and payment option that are provided.
If the dunning letters contains and payment/remittance slip(through which customer can make payment in bank, outlet or post office) than the letter should go as PDF attached to mail with body saying that its the reminder for payment being missed,
But if the payment option is not like as described above than you can send the the letter in html body mail.
Regards

Dunning to Customers through email

Hi Friends,
I have configureed for dunning it is working fine
and we want to send the dunning letter to the customers through the email
i have provided the email address of the customers in the customer master data
but is there any other setting that should be done so that mail will be sent to customers
Please help
Thanks in advance

Hi Srikanth.. the following notes can guid u .. just check step - by - step ....
The follwing note sre also useful for running the dunning programme
This information may useful to u for dunning...
The dunning wizard enables you to create and send letters to customers that have not paid their debts within a given time range and to remind them of their overdue payments.
In addition, the dunning wizard keeps track of a customer's "payment behavior" in the database to deliver this important information to appropriate organizations.
The dunning wizard considers the following transactions and documents:
1.Open A/R invoices (including partially paid and partially credited)
2.A/R credit memos
3.Manual journal entries with at least one row posted to a customer
4.Opening and closing balance transactions
5.Incoming payments
To access the wizard, choose Sales - A/R Dunning Wizard.
Prerequisites:
To run the Dunning Wizard, you have defined the dunning levels and the dunning terms as follows:
You have defined the dunning levels by choosing Administration > Setup Business Partners > Dunning Levels.
2. You have defined dunning terms in Administration > Setup> Business Partners > Dunning Terms. The dunning terms are based on dunning levels, and contain parameters and values required for the dunning process run.
You have defined the default dunning terms in Administration > General Settings > BP tab > Default Cust. Dunning Terms.
You have defined dunning terms for customers. (Choose Business Partners Business Partner Master Data Payment Terms tab Dunning Term field.)
You have used the following options to exclude any relevant A/R invoices from the dunning process:
? To exclude a specific invoice, display it before you run the wizard. On the Logistic stab, select Block Dunning Letters. You can deselect the option later to include the invoice in the future dunning process.
? To exclude all invoices created for a specific customer from the dunning process, display the Business Partner Master Data record for that customer. On the Accounting tab, select Block Dunning Letters.
Process:
You choose Sales - A/R > Dunning Wizard
and follow the steps listed below. In each step you choose Next to proceed to the next step of the Dunning Wizard, choose Back to return to the previous step, or choose Cancel to cancel the Dunning Wizard creation
Step 1: Wizard Options. You select whether to run a new Dunning Wizard or to load a saved one.
Step 2: General Parameters. In this window, you modify a name of the default Dunning Wizard and choose a dunning level.
Step 3: Business Partners - Selection Criteria. You choose a range of customer codes for the Dunning Wizard.
Step 4: Document Parameters. In this window, you enter the range of the posting dates to include in the Dunning Wizard. In addition, select the relevant document types.
Step 5: Recommendation Report. In this window, you enter a new due date and select invoices that are included in the Dunning Wizard for each customer.
Step 6: Processing. In this window, you select one of the following options to process the Dunning Wizard:
? Save Selection Parameters and Exit
? Save Recommendation Report as Draft and Exit
? Print Dunning Letter and Exit Result:
If you print dunning letters, SAP Business One creates the dunning letters and saves the dunning run. In addition, the dunning level and the last date of the dunning letter are updated for invoices included in the dunning run. When a dunning letter is created for a customer, the business partner master data record is updated. On the Accounting tab, the Dunning Date field displays the date on which the dunning letters were created for the last time.
To view the history of dunning letters and the list of all invoices, choose Business Partners > Business Partners Reports > Dunning History Report.
Assign points..
Tahnk u
Dasharathi

Dunning letter - email/pdf problem

I want to email a dunning letter to a customer.
I have executed a dunning run.
I go back to the Recommendation report for the dunning run - when I highlight the row under the customer name and click print preview I can see a preview of the dunning letter I want to email.
When I click the 'Email' button and click 'Yes' to attach an edited report I thought that would attach the letter to an email as a PDF? (I have send E-Mail via Microsoft Outlook' selected)
But when I check my Outlook sent box the email has been sent but there is no attachment of the dunning letter - it's just an empty email?
I tried again and examined the 'Send message' box that appears when I click the 'Email..' button.
The data tab shows the dunning run listed but the Attachments tab has nothing listed.
Should the file be listed here if it had correctly attached?
Incidentally when I click the PDF button this just brings up the same print preview instead of making a PDF of the letter - is this significant i.e is the PDF function not working hence the 'attach edited report' function also cannot work?
I'd be grateful for advice on emailing dunning letters correctly
Karen

Hi Andrew,
Check this Link
Re: Email Dunning Report to the BP
Re: Automatic Dunning By Email
Regards
Jambulingam.P

Dunning Letter Email for all customers

Hi All, I need your help in my requirement, which goes like this :- In F150 tcode(ecc 6.0), which internally uses RFMAHN20 program to display all customer accounts, we can select a customer and see the dunning letter(It's a sapscript) and also take a printout. I made some changes accordingly to add the email functionality so when user checks the print preview then a pop up promts for email address( which has default value of email address assoicated with that particular customer) and send pdf letter accordingly. But my requirement is to send email to all customers who may be selected via RFMAHN20( they may be all customers who belong to the same account type). How can we achieve this in the most easy way? I already copied standard FM's associated. So can I do something in them to resolve this or any separate program is needed( if so, how?)? Please respond asap. Thank you so much...in advance

Hi Husain...Thanks for immediate response. There is already data being pulled by standard function modules like PRINT_DUNNING_NOTICE(copied into Z). Can we use that in simpler way(without the need of any new driver program with all the data population again)? And your answer is correct which I already thought earlier and kept it as a last resort, because I need to populate all the data again, convert spool to pdf and send pdf's to all selected customers And one more thing is that the requirement is to schedule a background job which takes care of sending all the emails . So any more ideas?

Dunning letter emailed or print by customer

Hi,
We are on 12.1.3, 11g database.
Is there a way to control whether a dunning letter can be Printed or Emailed at the customer level. Dunning plans allow us to send letters by email or print, but there is no control as to which customer gets is as email / print.
Any Input appreciated.
Thanks,
K

There is no seeded functionality per Oracle, we have to customize the dunning plans to achieve this.

Send Dunning Letter to Customer thorugh Email ID

Hi anybody,
Please explain to me how to send dunning letters into customer using Customers Mail IDs . My users asked to me once do Dunning letter F150 all customers dunning letter send corresponding customer mail address.
How do I setup in SAP send mail to customer. Please explain steps of send mail to customer.
I will appreciate goods answers to me.
Thanks
Regards,
S.Muthu

Sending dunning letters by email
Hope this thread is useful.
Regards,
Ravi

Dunning letter through email

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