Dunning letter were not printed

Dunning Letter issue Country SWI.
Last dunning Run we detected that not all dunning letters were printed for the customers who have overdue positions. This problem was detected .. we have about 50 Credit Customers for which letters were not printed.
Here some Customer as examples:
CH3500
CH0527
CH0324
CH2546
CH2618
Best regards
Edited by: Rishitha007 on Oct 6, 2010 11:33 PM

Please note you can either recreate the dunning run so the customers get a letter, or if they were part of the dunning run but did not print, you can run program SAP F150D2 to re start the printing.

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Dunning letter emailed or print by customer

Hi,
We are on 12.1.3, 11g database.
Is there a way to control whether a dunning letter can be Printed or Emailed at the customer level. Dunning plans allow us to send letters by email or print, but there is no control as to which customer gets is as email / print.
Any Input appreciated.
Thanks,
K

There is no seeded functionality per Oracle, we have to customize the dunning plans to achieve this.

Dunning letter could not be printed F150

Hello,
I have following issue: Customer does not getting dunned because of u201CDunning notice for account:
'D' '3015707 ' was not printed Forms for MAHNR: 'Z001', RBUKM: 'FI10', KOART: 'D' do not exist (T047E)u201D, but if I am looking in that table T047E all these enties are populated and smartform assigned to them.
And this is the only one Customer with such problem, for all others dunning letters could be printed.
Any ideas?

Hi -
Maybe this will help others get around or solve this issue. I was trying to print a 67MB PDF created in INDD (similar to others created and printed that day) and got the same messages as other posters:
Document could not be printed
There were no pages selected to print (even though All was selected)
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Ultimately Distiller was the solution.
cheers all

Dunning Letter XML not displaying XML version of Dunning Letter

I have changed the Output Format for "Dunning Letter Print from Dunning Letter Generate" to XML. When I run the Dunning Letter Generate process, though, the XML output in the Dunning Letter Print from Dunning Letter Generate does not display the XML of the Dunning Letter. Instead, the following XML is displayed:
<?xml version="1.0"?>

<ARDLP>
<LIST_G_CORRESPONDENCES>
</LIST_G_CORRESPONDENCES>
<R_INTEREST_RATE></R_INTEREST_RATE>
<R_DEFAULT_COUNTRY>NL</R_DEFAULT_COUNTRY>
<C_TRX_NUMBER>APP-00001: Unable to find message: AR_REPORTS_TRX_NUMBER</C_TRX_NUMBER>
<C_PO>APP-00001: Unable to find message: AR_REPORTS_PO</C_PO>
<C_DEBIT>APP-00001: Unable to find message: AR_REPORTS_DEBIT</C_DEBIT>
<R_DEFAULT_COUNTRY_DESC>M-3M-WM-4M-zM-6M-uM-5M-e</R_DEFAULT_COUNTRY_DESC>
</ARDLP>
Is there any specific setup required to generate the appropriate XML for the Dunning Letter?

Kit
It is definitely possible to use XML Publisher for dunning letters. I would suggest your sample run did not select anything for dunning as the XML looks correct otherwise. The problem with this approach is that it is not a single step process to get the letters. You will only ever get XML from the dunning letter print report as there is nowhere in the submission screen to tell it what template to use. Therefore you will need to modify the after report trigger to submit the XML Report Publisher concurrent program to automatically pick up the XML and create the letters.
You might want to look at the standard functionality in collections or advanced collections (not sure about collections but definitely in advanced) as there is some standard functionality in there for Dunning which uses XML Publisher templates. The setup is a bit onerous (not sure what the developers were thinking) but at least you can use XMLP as standard.
Cheers,
Dave

Dunning letter was not created

when i am doing for dunning letter in f150 it showing the following error message "list contains no data" .

DUNNING : List contains no data

Dunning letter error

Under the Insurance Log when trying to print a dunning letter in advance print I keep receiving this error "RuntimeException; nested exception is java.lang.NullPointerException." Does anyone know how I can correct the error...
This is only happening on newer "Jobs" that we have in our system... maybe I am missing something along the lines in setup??
Edited by: 795046 on Sep 15, 2010 2:19 PM

Aha, I saw this back in 2008, and the solution was the same. I see that I had a ticket out with Primavera at the time, but all that history is lost now. So I'm not sure if I ever figured out the underlying cause.
Cheers,
Daniel

Officejet Pro 8500 A910 Not Printing & Heads won't clean.

I have an HP Officejet Pro 8500 A910. It has not been used for about 2 months until yesterday, but was left powered on. The Black, Yellow and Cyan carts were getting a bit low and my wife want to print a few dozen pages of black text. I had a HP 940 Black cart to hand so I replaced it. She printed about 2 dozen Word pages in draft format which uses less ink. They printed OK, but when she went to print more, the print got fainter with each page until they were coming out of the printer totally blank then when the cyan ran out the printer stopped printing blank pages all together. I installed new HP Cyan and Yellow carts, but the printer continued to spit out blank pages. I printed a Quality Diagnostic Page and it showed one column of blocks in Test Pattern 2 missing completely and some white streaks in at least one of the colored blocks. At this point the Ink cart levels were K=90, Y=90, M=50, C=90. The Print Head Health was KY=Good, MC=Good. At this point I ran an Alignment and the report showed all colors except Cyan which was completely missing. I had remembered from a few year ago, that this is one simple way to show if color heads were not printing. I then performed 3 successive level 1, 2 and 3 cleanings, and each time the cleaning report showed less color until only faint yellow showed on the printout. Also the alignment now only shows faint traces of yellow. I suspect the heads need to be either replaced or removed and cleaned manually. Any suggestions or advice would be greatly appreciated. Thanks very much in advance. Peter B.

Hey , Welcome to the HP forums! I hope you enjoy your stay here. I see that you are having some issues with printing from your Officejet 8500A. I can help with that. This document outlines how to troubleshoot print quality issues with your printer. If that fails then this document will assist you with cleaning the printhead. If after following those documents then the printer itself is going to need to be replaced. You can contact HP support by clicking on this link. On the next page scroll to the bottom and fill out the form. When that is completed you will find some information on how to contact HP directly. If this resolves your issues then please let others know by clicking on Accept as Solution below my post.
I hope this helps and I hope you have a great day!

Smartforms lines not printed

Hi,
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Actually we dont know whether this an ABAPER problem or basis problem.
Cany anyone help me with step by step procedure what to do this.Because this is urgent.I have taken a copy in laser printer,Dot Matrix printer too.
But in no printers the lines are coming

hai,
     i also faced the same problem.
     i think basic problem..
anyway i will say how i managed,
1. just create window (width of the window should be .04)
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2.create a text in that window with simple dot(.) in text editor (window will not appear without any content in it so to provide some text we have provided dot(.) ).
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shan.
Edited by: shan palani on Sep 30, 2008 2:53 PM

4th Dunning Letter not Printing....

hi All,
The 4th address line is not printing on the Dunning letters. This is the 1st time we have run dunning letters in my company.
Also I need where u201Cwe have an accounting clerk assigned, how can we update and change accounting clerk on dunning letters?u201D
Please let me know where exactly i need to change the settings....
Cheers.....

Hello,
Please check the form assigned to your dunning procedure.
IMG ==> Financial Accounting ==> Accounts Receivable and Accounts Payable ==> Business Transactions ==> Dunning ==> Printout ==> Assign Dunning Forms
Please check up with your ABAPer the logic put into the form. I believe the FORMS that you have assigned to the dunning procedure needs some correction.
Regards,
Ravi

Dunning notices not printed

Hello Gurus,
I've been trying to run transaction F150. before running this i manually cleared all the dunning data in the vendor master except for the dunning procedure, configured in FBMP.
I run this and get the following message.
"Credit memo 15XXXXXXXXXX/2008/001 has new dunning level 0 . Without invoice reference
>Minimum charges and dunning interest             Phase III
>Generate dunning data                           Phase IV
Step 002 started (program SAPF150D2, variant &0000000000013, user ID MJOHNSON)
>                 Start print phase
             0 dunning notices were read
             0 dunning notices have been printed
End dunning printout 12/14/07 / DUNN1
Job finished
my credit memo was created about 10 days back - with pay immediately payment term
General data entered in the dunning procedure is as follows:
Dunning Interval in Days: 1
No. of Dunning levels: 4
Total Due items from dunning level: 0
Min. days in arrears(acct): 1
Line item grace period: 0
Interest indicator: 01
standard transaction dunnnig: checked
Dun Special g/l transactions: checked
dunnign level: 4
for dunning level 1:
Days in arrear: 1
Calculate interest? : Uncheckd
Always dun?: Checked
Print all items: Checked
Payment deadline: 0
Please help me out in resolving this, i need to print out a few sample of dunning letter(standard dunning notices)
waiting for responses. ..
thanks

Dear Michelle,
As of SAP Note 843058, the handling of vendor credit memos without invoice reference was changed because (according to the documentation) the system response for credit memos in the invoice reference doesn´t depend on whether the credit memo is a vendor credit memo or a customer credit memo.
Since the enhancements of SAP Note 843058, a vendor credit memo is only set to the dunning level according to the arrears grid if it is valued (value 'V' in the BSEG-REBZG invoice reference field).
Vendor credit memos without an entry in the invoice reference field receive the dunning level of the dunning notice, in other words, the highest dunning level of the items.
If no other items are dunned, the credit memos receive dunning level zero and it is not dunned.
You also want vendor credit memos to be dunned according to the arrears grid.
There are three options described in SAP Note 957556 to dun vendor credit memos, anymore. Please take a look at the description in area "Solution" of SAP Note 957556.
Depending on SAP Note 843058 there is an additional enhancement concerning dunning of vendors in SAP Note 954873.
Since the enhancements of SAP Note 843058 for dunning levels for vendor invoices, the field for the days in arrears for vendor invoices is omitted, and this should not be the case.
SAP Note 954873 offers a correction to this situation.
Regards,
Paulo Evaristo

'Dunning Letter Print from Dunning Letter Generate'

hi,
How can i run the "Dunning Letter Print from Dunning Letter Generate" standard program without runing the spwaned program called 'Dunning Letter Generate'.I mean i want to run the 'Dunning Letter Print from Dunning Letter Generate'(execution method: report) independently.
I need to pass the parameters to the 'Dunning Letter Print from Dunning Letter Generate' directly instead of passing to the spwaned program ''Dunning Letter Generate".
Thanks
Devender

Hi Gareth,
New parameters to be add are:
Tier : <xxxx>
Service Segment: <xxxxx>
Account Manager: <xxxx>
Location where I am picking these 3:
navigation:select any AR responsibility
customer->standard(query with any customer)->customer address
we have enabled 'site use information' dff in customer address window, from this dff we are taking these 3 parameters.
reason to add these 3 parameters:
we cant treat all the customers same. so we need to send some smooth(no harsh) dunning letters to some of our most trusted customers. so how can we identify gud customers in the list.
so we have enabled site use information dff. those customers who is have values for these 3 parameters. will be treated as v good and reguler customers for us. so for them we can send other dunning letters.
note*: this is to identify the customers like reguler customers,non requler customers.
bez in spwaned program we have parameters like 1.customer low 2.customer high. thats it .so it is very difficult to find out the nature of customer.
pls advice me on this..to proceed further..
Thanks
Devender

Dunning Letter Address printing

Hi
I have created a BP master for which invoice is created .In the invoice Bill to address is collected via Formated Search.
After creating the invoice i changed the Customer Address in the BP Master.While Printing the address for Dunning letter address is taken from the BP master instead of AR Invoice Document.
Is there any way to do this ?
Thanks
Sukumar

I have created a BP master for which invoice is created. In the invoice Bill to address is collected via Formatted Search.
In the Invoice bill to address they require department name and its head to appear in the Invoice for which we already provided Formatted Search. For the Next Invoice it will be for another Department. For this we will change the BP Master. Like that for 1 BP Master we would have many invoices with different departments and different heads. Dunning letter should pick the address from the AR Invoice document and not from the BP Master. It should go to the right department and its head.
Company Name and Address will be the same but departments and its heads will be different for each invoice
Is there any solution
Edited by: Rui Pereira on Jan 27, 2009 2:37 PM

Customer Dunning is not printing

Hi Gurus,
In F150 while Generating a dunning letter for customer, iam getting this message in job log.
and unable to print letter.
   Parameters were maintained
   Dun.selection scheduled for 22.05.09   at 16:09:05
   Dun.selection is complete
   Dun.printout scheduled for 22.05.09   at 16:09:21
   Dun.printout is complete
   Samp.printout scheduled for 22.05.09   at 16:39:47
   Samp.printout is complete.
BUT UNABLE TO PRINT LETTER.
Job started
Step 001 started (program SAPF150D2, variant &0000000000038, user ID SAPUSER)
> -
Start print phase -
0 dunning notices were read
0 dunning notices have been printed.
End dunning printout 22.05.09 / VSK12

Hello,
Check the last dunned date in the customer master.
If you have dunned the last dunned very recently, till you have to wait to complete the number of days you have mentioned in the dunning procedure for the next dun.
If you are test run, you can just manually change the last dunning date, dunning level on the customer master FD02
Regards,
Ravi

Dunning Letter Print layout

hi experts
i am interested in editing the Printlayout of the Dunning Letter(under Sales-wizard reminder)
i actually want to ad in a repeating area the Doc Sum which is the Total Amount but the problem i found is that i cannot call in a text field the variable is called in the main body of the letter.
to be more specific, i want to add in the following text
The following is an amount to be paid amount here
the amount which can be taken by the Doc Sumfileds under a repetaing area.
while clicking on this field of the area it mentions that calls data from a variable.xxx
by adding to the above text this info, while printing there is an error that cannot be printed due to the variable cannot be found
do you have any idea?
Edited by: Fasolis Vasilios on Sep 21, 2011 11:26 AM

Hi,
To make it clear you want to put the value from Repetitive Area to Header?
Please state the exact error message?
Is it something like the value is not yet evaluated or executed?
Try inserting formula from the Header:
Concat(Field_xxx)
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Thanks.
CLint

F150 : Dunning letter print

Hi,
I customized Form for a Dunning letter (level 1) in Tcode FBMP, but when I tried to print a dunning letter I get this message : 'Form ZF150_DUNN_1 does not exist'
Is there any other customizing point must I do ?
Please advise
Regards.

HI,
It seems that the dunning form is not assigned properly
In FBMA click on dunning procedure - > dunning text - > give Company code -> And check whether form is assigned there
Atlast Try OBL6 might give you some idea
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pbb

Dunning letter were not printed

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