Dunning Level needs to update without printing the Form

HI,
we have 4 level dunning, we have a requirement that when the customer reaches Level 4 dunning, The process is off the system - Meaning no Correspondance from SAP to be issued.
Is it possible for standard SAP dunning to update the Customer Master to Level 4 without printing the form?
We remvoved  the Dunning form associated to level 4 but when the dunning program  reaches level 4, its not updating the Customer master data with Dunning Level4. The last update on the customer master is level 3.
Is printing dunning letter is a mandatory for the Dunning program to update the customer master data with the Dunning level?
Has anyone got a workaround or solution for this situation.
Thanks
Kema

Hi Kema,
How you doing? Hope all good.
Well the Customer Master update is done by the form printing program so printing form will be needed to update the customer master. The work around would be to have dummy blank form. If you are doing a fax or email then you can control the sending from user exit.
Hope this helps.
Francis Yesudas

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