Dunning levels not updating as per procedure

Hi gurus
Customers has very old items with dunning level 2 and recent dunning run should be the 3 rd level but till old items has  2 nd level only .
could you please give some information on the smae
regards
Sambha

hi ravi
In proceudre maintaine 4 levels and now the customer has open items form 2008 december
It should be the 4 th level but the old items has 1 st level with new items 
please inform the why the level goes to low level
Thanks
Sambha

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