Dunning Problem

There is an error that is below in transaction F150
Error : Customer X is blocked by dunning run 20080430
In fact ,The job for dunning 01052008- SADTE has been deleted and last dunned 01052008 on customer master data.
There is no dunning run on this date-20080430 .
What do you recommended me ? Thanks.
Dash

Hi again ,
We implemented OSS note186095 but now we have another error that is 'for X customer ,there is no dunning procedure exists, can not be dunned.'
In customer master data dunning procedure is filled.
What do you recommended me ?
Also what is the differences between to run ' individual dunning notice' and 'Run with identification ' ?
B.Reg
Dash
Edited by: Dash Erdif on Jun 4, 2008 9:24 AM

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N79 + N800 DUN problem

I am not sure if this is the right section of the forum to post this problem.
Whenever I use my n800 to DUN with my n79 i will encounter, after a period of time no internet connection.
however the n800 still shows its still connected to the n79 via DUN.
When the problem occurs its entirely random, it may happen a few mins after dial up or even a few hours.
when it does occur I will have to disconnet the bt connection via the n800. Attempting to dial in again via the n79 will normally fail. only after resetting the bt on the n79 then will i be able to dial in again.
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the n79 has software version 11.049.53.1
does anyone has any idea what the problem might be?
Thanks in advance

Try a hard reset. If it fails, then you have to take your phone to a Nokia Care Point.
Hard reset. Turn off the phone. Press and hold three keys together, the green key, the '*' key and the number '3'.Then, turn on the phone and don't let the three keys before you see the Nokia hands logo.
For 5800 XM hard reset need different keys. The green key, the red key and the camera button.The process is the same.
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2nd Level Dunning Problem

Hello Experts
I have configured the two level dunning procedure. Configuration settings are as follows:
(a) Defined the Dunning Area
(b) Defined the Dunning procedure in the following manner:
Dunning Interval in days - 1
No. of Dunning Levels - 2
Total Due items for Dunning - 0
Minimum Days arreas - 14
Line Item grace period - 14
Selected -> Standard transaction dunning
Under Dunning Level Tab
Days in Arrears - 14 & 35
We are not using interest & no penality charges.
Assigned the Dunning Test with the following combination
Observations during Testing :-
(1) Customer sales invoice posted on 01.03.2011 and due date is 01.03.2011
(2) 1st level dunning carried on 21.03.2011 and dunning run and print out is success
(3) 2nd level dunning carried on 30.04.2011 .... here the system is showing the dunning run log
     Document number XXXXXX (same document what i have posted on 01.03.2011) has now dunning level 2
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                                    but shown as job finished
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Kindly let me did i missed any configuration ? Altenatvely if i want to do the debug with the help of ABAP.. in which program i need to maintain the Break point
Kindly revert
Regards
Anil

Hi
Did the dunning run on suggested date.. but unfortunately the result is the same
Regards
Anil

Dunning Letter template problem

Hi,
I've started using dunning letters but have a problem with a discrepency between the data that appears on my screen in the recommendation report (i.e the list of invoices being dunned) and the actual printed letter..
For example on screen I can see the list of invoices for a particular customer like this:
Doc No. / Date
50847 / 14.01.2009
50874 / 20.01.2009
50902 / 22.01.2009
51014 / 05.02.2009
50944 / 30.01.2009
51149 / 27.02.2009
But the print out shows:
50847 / 14.01.2009
50874 / 20.01.2009
50902 / 22.01.2009
51014 / 30.01.2009
50944 / 05.02.2009
51149 / 27.02.2009
Subtle difference but the dates of lines 4&5 have been swapped! All the other columns seems correct and I checked the actual invoices - the date showing on screen is correct - the printed version is wrong... I checked in PLD if the screen was showing posting date and the print out document date or something like that but it seems not. The template is 'Dunning Letter 01 (System) Doc ID DUN00001.
Can anyone advise where the problem is?
Thanks
Karen

Hi Gordon,
I found a SAP note which seems to be the same issue but it seems to me to be old and supposedly fixed by now - I am on 2007A PL40
Note 1117525
Symptom:
You print Dunning letters for a BP whose dunning terms are set as One letter per BP. In the printout of the Dunning letters, the rows are mismatched in such a way that the document dates do not correspond to the document numbers.
This occurs when you have later documents with earlier document dates.
Sorry for sounding clueless but not sure what you mean about replicating on test database in order to log support ticket?
I do have a test database which I use to test things on but didn't notice the document no/date jumbling until I did it on the live one.
How do I log a support ticket >- my other problems have been resolved with forum advice..
Many thanks
Karen

Problem with a BAPI collecting dunning levels

Hello all experts,
I am having a problem with BAPI DebtorCreditAccount (called from a VB program), collecting dunning levels.
The BAPIs is called like follows (only the essential code is shown):
The first function (GetCustomerCurrentBalance) works fine but the second (GetCustomerHighestDunningLevel) doesnt work.
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        Dim objARAccount, objReturn, objActualBalance As Object
        Try
            objARAccount = Me.p_sapBapi.GetSAPObject("ARAccount", "1000", Me.ConvertCustomerID(strCustomerID))
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The error message I get is:
Message: The runtime object of type DebtorCreditAccount with the persistent key 00000480060001 could not be created in the Business Object Repository.
Message-Nr: 826
Workarea: OL
R/3 error message: Object does not exist
Please give me some input on how to proceed!
Best Regards,
Niklas

Thanks Vijaya for your fast reply. The parameters that I am giving as input are however correct.
I have investigated the problem a bit further and tried some other calls.
If I just chose to create an object of the type DebtorCreditAccount (without submitting any parameters) and then use the same method call as before (se code in topic above) I get the following error: Mandatory parameter HIGHESTDUNNINGLEVELA missing. This must mean that it knows that something is missing.
objDebtorCreditAccount = Me.p_sapBapi.GetSAPObject("DebtorCreditAccount")
objDebtorCreditAccount.GetHighestDunningLevel(Return:=objReturn, HighestDunningLevelD:=objHighestDunningLevelD)
If if add the mandatory parameter HIGHESTDUNNINGLEVELA I get the error message "The persistent key for an business object instance of type DebtorCreditAccount has not been set. Cannot invoke method GETHIGHESTDUNNINGLEVEL. This I interpret as the object has not been right instantiated. This brings me back to square one.
objDebtorCreditAccount = Me.p_sapBapi.GetSAPObject("DebtorCreditAccount")
objDebtorCreditAccount.GetHighestDunningLevel(HIGHESTDUNNINGLEVELA:="0", Return:=objReturn, HighestDunningLevelD:=objHighestDunningLevelD)
Grateful for a response!
Regards,
Niklas

Smartform output problem in dunning

Hi
I've done a search for this problem in the forums and found what I thought was the answer but it still doesn't work...
My dunning FM passes paramter IS_SFPARAM to the smartform (which is a copy of the standard SAP form F150_DUNN_SF). the initialisation in the form then calls FM GET_SF_DUNN_DATA in order to populate all the data from the IS_SFPARAM parameter.
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Jon

use smartform_trace transaction to trace ur smartform for errors.
also open ur smartform goto environment and get fm name now in the end some number wud be thr like this \...\SF000091 modify it and use it in se38 like this \...\LSF000091F01
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кu03B1ятu03B9к

Problem with Dunning wizard

After the excution of Dunning wizard, I get the following error :
18/03/2009 19:06:51: Could not commit transaction '' (DWZ2)
Now,
I don't see the register dunning transaction, but all the business partner has been signed has dunned.
I need know to understand what is my problem and this error, and to restore back the situation to the time before the error.
Giuseppe

HI,
The error message is typically caused by approval procedures. Could you
please ask the customer to try the following:
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2. Log on with the approver user (designed approver in the template).
3. Go to the Approval Templates Setup window, Terms tab.
4. If the radio button 'when the following applies' is checked, please
check if any box was checked on the 'Choose' column and if the Ratio
'Undefined type' is selected. If so, either select a ratio and define
a value, or uncheck the box.
5. Check the last line in the Terms tab ('Undefined type') and make sure
it is not checked.
6. Click on Update.
If the above does not solve the issue, then this may be related to Note
1258519 which is an application error fixed in 2007A, P44.
Also there is a workaround on the Note 1258519.
Regards
Vikas
SAP Business One Forums Team

Dunning as PDF - Problem with output

Hi experts,
I have a problem with the dunning as email.
Everything works fine here with the dífferent threads (BTE 1040) - but the output is not in PDF-format. When I look at SOST, the attachment ist in *.EXT format...
Does anybody know what's the problem?
Thanks
Michael
Additional information: The file is an .pdf file - when I save it as .pdf, I can open it normally...

Hi,
In transaction SCOT, check the format for Sapscript/Smartforms. Double click on the node for email. e.g .SMTP. In the pop-up window there is a section for supported address types. Beside 'Internet', click on the button SET. In here select PDF as the output format for Sapscript/Smartforms and for ABAP lists.
Also in SCOT, check Setttings -> Device types for Format Conversion, ensure that PDF is the target format.
Regards,
Aidan

Problem wirh dunning level

HI
I have faced the problem dunning level cration.total dunning level 9.company can be used for 4 level.my client requirement used 6 level how to configerdunning levels.

Hello
When you choose the dunning procedure, choose from the drop down the name of the procedure, you may choose 6 level instead of default 4 level.
Next, enter parameters like, interval, days in arrears, calculate interest and so on.
Lastly ensure the dunning procedure is assigned.
Reg
suresh

Help in weired problem for dunning -f150

Hi All
My problem is the following
After I run the transaction F150 , to make a dunning proposal , I want to dun only a limited number of customer   say from level 1-3.
When I click in the change button , I got to another selection screen where I can   put the dunning level .
After putting some vlaue in the dunning level field the program exits with the error message saying Delimitation to the dunning level not allowed
The strange thing is when I run the program with the dunning level field empty , the program runs as it should and I can change the dunning proposal.
I debugged the program RFMAHN21 and I found this piece of code
In my case
CASE h_variant-handle.
WHEN '0002'.
      data ld_lines type i.
      describe table ma_mahns lines ld_lines.
      if ld_lines > 0.
        message s020.
        exit.
      endif.
u2026..
endcase
the program exits as soon as we put some value in the the dunning level field which is the table ma_mahns and the message s020 I written out u201CDelimitation to the dunning level not allowedu201D
I wonder what is the purpose of having a selection option field, when the program exits as soon as the field is not empty.
I have searched sap notes for help but without luck.
Any suggestion would be highly appreciated.
Thanks.

Solved
I had to write a z program based on sap program and delete the exit statement.
cheers.

Dunning letter - email/pdf problem

I want to email a dunning letter to a customer.
I have executed a dunning run.
I go back to the Recommendation report for the dunning run - when I highlight the row under the customer name and click print preview I can see a preview of the dunning letter I want to email.
When I click the 'Email' button and click 'Yes' to attach an edited report I thought that would attach the letter to an email as a PDF? (I have send E-Mail via Microsoft Outlook' selected)
But when I check my Outlook sent box the email has been sent but there is no attachment of the dunning letter - it's just an empty email?
I tried again and examined the 'Send message' box that appears when I click the 'Email..' button.
The data tab shows the dunning run listed but the Attachments tab has nothing listed.
Should the file be listed here if it had correctly attached?
Incidentally when I click the PDF button this just brings up the same print preview instead of making a PDF of the letter - is this significant i.e is the PDF function not working hence the 'attach edited report' function also cannot work?
I'd be grateful for advice on emailing dunning letters correctly
Karen

Hi Andrew,
Check this Link
Re: Email Dunning Report to the BP
Re: Automatic Dunning By Email
Regards
Jambulingam.P

Problem with Fonts for my Dunning form using SO10

Hello Gurus,
I have developed a Form for Dunning and have assigned 2 different standard texts (using SO10) for 2 dunning levels and I assigned the same paragraph format for both.(in my case P5 is paragraph format). I am using the same printer to print both the forms but the font on the printout is different for both....
Could you please tell me what might be the reason for it and how do i resolve it?
Thanks in Advance
Ravi

Hi..
When u r using the INCLUDE TEXT..
and if you are using the STYLES then the style formats will be applied to the FIRST INCLUDE onli..
for the second INCLUDE the default format of the FORM will be applied..
After first INCLUDE implicitly the STYLE FORMATS will be switched of..
again Include the style after the first include .. then u will get the required output !!

reward if it helps u..
sai ramesh

Problem in Display Dunning Letter - F150

Dear Experts,
While I run F150, for example for Customer XXXX.
The Customer have 3 open item/ document number with different arrears (14, 60 and 180)
which is the customer shoud be have 3 reminder letter (1, 2 and 3).
But when I check the sample letters and display dunning notice, the dunning letter displayed
only reminder 1 with detail list of his line items.
Why reminder 2 and 3 not display in each document to be done?
Fyi in FBMP the setting is:
Days in arrears 14 60   180
always dunn
print all item
Dunning interval in days : 1 ( my user want dunning run in everyday)
Kindly advice.
Thank you

Hi Mohit,
Thanks for your respond.
It means: for 1 Customer, he will only have 1 reminder letter, depends on his previous dunning level;
even the customer have 3 documents/open items which have fullfill for 3 arrears? Therefore, 1 Customer will not have 3 reminder letter for 1 dunning run?
Is it correct?Kindly your respond.
Thank you in advance.

Dunning letter problem

I need to show in the Dunning letter the assigned standard bank for incoming payment of the business patner.
How to do ?
Giuseppe

Have you tried to add a Business Partner's Default Bank Code Database field to PLD?
Thanks,
Gordon

Problem with Dunning letter

I have printed the Dunning letter to be sent to the customer and when i looked at the signature part there are two signatures are appearing where only one signature is supposed to be there.
could please help how to resolve this like where i need to check for the possibilities?
Thanks in Advance for the help.

Hi,
You need to check the program which is generating dunning notice in your case. You can reach your dunning form in following way:
1. T-Code FBMP
2. Select your dunning procedure
3. Click on Dunning texts
4. enter your co.code & select account type
5. You will find forms corresponding your dunning levels
6. Select the level you get two signatures then
click Goto (on top) > Display Form
7. now click on utilities > Form info
This will bring out detailed info about your form.
You can review the footer of this with your ABAPer and thus would be able to find the root cause of the issue.
Please let me know if this helps
Warm Regards
Harpreet

Dunning Problem

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