Duplex scanning Acrobat 9 Pro

We have Windows XP Professional SP3 and we recently purchased an Epson GT-2500 scanner. When using the EpsonScan utility, duplex scanning works perfectly. But when using Acrobat 9 Professional it will only scan single sided.
I have:
- updated the Acrobat 9 to the latest version (9.5.2)
- updated the Epson scanner drivers
- reinstalled the Acrobat
Before getting the Epson scanner we had an HP and the duplex scanning worked perfectly with it.
I tried to contact Epson tech support, but they only support their products therefore they will not give any support help with the Acrobat.
Thanks...

- setting the Custom Scan to "Show Scanner's Native Interface" works perfectly.
- using the Configure Presets, the User Interface options are grayed out which means I can not change it to "Show Scanner's Native Interface". It is set to "Hide Scanner's Native Interface" and can not be changed, which means duplex printing does not work. If there is a way to change the User Interface setting so that the options can be changed, that would be perfect.
Thanks,
Gray
>>> apangasa <[email protected]> 9/12/2012 10:31 AM >>>
Re: duplex scanning Acrobat 9 Pro created by apangasa ( http://forums.adobe.com/people/apangasa ) in Scanning & OCR - View the full discussion ( http://forums.adobe.com/message/4692975#4692975 )
Acrobat also has settings to specify whether you need Single sided or duplex scanning. So, please try out the setting once.
For Custom Scan, you can specify the setting in the dialog itself and in case you are using Presets, you can configure presets to use your preferences by going to File > Create > PDF From Scanner > Configure Presets http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4692975-231292/450-599/Untitle d.png ( http://forums.adobe.com/servlet/JiveServlet/showImage/2-4692975-231292/Untitled.png )
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